ANNUAL REPORT 2011- 2012 Academic Year Table of Contents Introduction ................................................................................................................................................ i Talking Points ........................................................................................................................................... 1 Academic Affairs .......................................................................................................................... 1 Business Affairs ........................................................................................................................... 38 Division of Student Affairs ........................................................................................................ 41 Information Technology Services ............................................................................................. 44 Intercollegiate Athletics ............................................................................................................. 47 Office of Research and Economic Development .................................................................... 48 University Advancement ........................................................................................................... 52 Institutional Effectiveness Highlights ................................................................................................ 55 Academic Affairs ........................................................................................................................ 55 Division of Student Affairs ........................................................................................................ 72 Information Technology Services ............................................................................................. 74 Office of Research and Economic Development .................................................................... 76 Student Learning Enhancement Highlights ...................................................................................... 77 College of Arts and Sciences ..................................................................................................... 77 Bryan School of Business & Economics ................................................................................... 78 School of Education .................................................................................................................... 80 School of Health and Human Sciences .................................................................................... 81 School of Music, Theatre, and Dance ....................................................................................... 83 School of Nursing ....................................................................................................................... 83 Joint School of Nanoscience and Nanoengineering ............................................................... 84 Accreditation Activity ............................................................................................................................ 85 Appendix .................................................................................................................................................. 89 Talking Points Related to UNCG Strategic Plan 2009-2014 .................................................. 89 Introduction The 2011-2012 Annual Report consists of three sections of brief narratives, Talking Points, Administrative Institutional Effectiveness Highlights, and Student Learning Enhancement Highlights, followed by the Accreditation Activity table and the Appendix. Each section of narratives is ordered by UNCG’s organizational framework, consisting of administrative division and unit, listed in the Table of Contents. The applicable administrative unit is listed in the header of each page, while the academic or administrative unit is listed as a bold header at the beginning of its section. Each unit section consists of one or several narratives, each inset with a bold italicized sub-header. This structure should allow the reader to quickly deduce where she or he is within the overall report. The Talking Points describe outstanding accomplishments of the reporting division or unit. The Highlights sections include information from the reporting divisions and units on how they used data during the past year data to modify and improve administrative support services, educational support services, research, and community and public services and academic programs. The Accreditation Activity table provides details and schedules for UNCG’s regional institutional accrediting association, SACS, as well as many disciplinary and professional accrediting organizations governing many of UNCG’s academic programs. The Appendix demonstrates the related links between division/unit talking points for 2011-2012 and the UNCG Strategic Plan 2009-2014, in table form. An Excel version of this table is available as a separate document to allow readers to group and sort the items by unit and division, relevant part of the Plan, and areas of responsibility. i Talking Points – Academic Affairs UNCG Annual Report 2011-2012 Academic Affairs Academic Administration & Enrollment Services Fiscal and Resource Management 24-hour turnaround to request from Academic Affairs, including Deans, Directors, and Associate Provosts, on matters of fiscal and resource management (Academic Resources). Providing Efficient Technology Resources Providing efficient technology resources for the Office of the Provost, including launching population tracker for Lloyd International College and the School of Education and implementing the online Promotion & Tenure System within Blackboard (Academic Technology Systems). Ensuring Accurate Payroll Maintaining accuracy in EPA payroll, using the Monthly Chart initiated by Payroll Office that shows the reason for each exception check request, rendering mistakes readily identifiable (EPA Human Resources). Building Successful Partnerships for Financial Aid Recipients Building a bridge between Financial Aid and student academic success through partnerships with offices under the Dean of Undergraduate Studies and various advising centers (Financial Aid Office). Collaboratively Guiding Campus Space Planning Collaboratively participating in and guiding space planning for the campus, including working with the College of Arts and Sciences on the renovations to Curry even before the project design phase had begun, leading to a new arrangement that should comfortably house all faculty, staff, and students for departments that had previously been overcrowded or fragmented (Office of Space Management). Increasing Services to Prospective Students Increasing services to prospective students, including scholarship portal, LIHC portal, staff training in customer service, follow up communications (phone and email) for prospective students with incomplete applications (Undergraduate Admissions. Implementing Automated Services Implementing automated waitlists during registration that can be controlled by academic departments for their individual course sections (University Registrar’s Office). 1 Talking Points – Academic Affairs UNCG Annual Report 2011-2012 Bryan School of Business & Economics New Mission A new mission was developed for the Bryan School. It is organized around four key elements and four key activities. The four key elements are Innovation, Globalization, Sustainability, and Ethics. While many schools can claim activity in most, if not all, of these elements, they are not necessarily key elements of the mission, and even when they are, they tend to stand in isolation of any other elements. Furthermore, no school focuses on all four of these elements, and we have yet to find any that focus on even three of the elements. While that is positive, differentiation will result from these four key elements being tightly integrated into all of the required undergraduate business and MBA core courses that we offer. This is a very difficult feat to accomplish. We also have four key activities in our mission statement. They are teaching, research, hands-on projects, and global experiences. Clearly teaching and research do not differentiate us from other schools, however, only one other business school, WPI, requires all undergraduate and graduate business students to complete a hands-on project to graduate, so that is a strong basis for differentiation. Additionally, we have not found another business school that requires all students to complete a global experience, so that, too, will be a strong basis for differentiation. While differentiating one’s school is important, the reason it is important is the competitive advantage it provides. Yet few schools are able to differentiate themselves from others. This may be a lack of interest or a lack of vision. More likely, however, is that there is a lack of fortitude to push for a radical new mission and then follow it with the very difficult challenge of making all the internal changes required to deliver on the mission. Graduate Enrollment Increase The Bryan School has revamped how we market to, and recruit, new graduate students. That effort resulted in an increase of 67 percent in new graduate student enrollment for Fall 2011 over Fall 2010 and 80 percent for Spring 2012 over Spring 2011. (These numbers did not include students in CARS since they were not part of the School in 2010.) Part of this growth can be attributed to moving