EXCHANGES COMPANION 2020 Dnl.Pdf
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DREAM EXCHANGES COMPANION KNOW YOUR COMPANION CONTENTS This brochure has been designed to make choosing your dream holiday a little bit easier. For your convenience, the icons below highlight some of the facilities and luxuries Icon guide 2 available at the hotels and resorts. Visit dreamresorts.co.za for a full list of facilities. How to make a reservation 5 Provincial Seasons Calendar 7 ICON KEY Cape Town and Western Cape 8 The icons highlight some of the facilities and luxuries Eastern Cape and Garden Route 16 available at the hotels and resorts. Visit dreamresorts. co.za for a full list of facilities. KwaZulu-Natal South Coast 26 KwaZulu-Natal North Coast 34 UNIT FACILITIES KwaZulu-Natal Far North Coast 40 KwaZulu-Natal Drakensberg 44 AIR CON BAR COFFEE/TEA DSTV ESPRESSO FAN FIRE PLACE HOUSE- Mpumalanga 52 FRIDGE FACILITY MACHINE KEEPING Gauteng 66 KITCHEN LAUNDRY ROOM TOWELS/ Limpopo 70 SERVICE SERVICE LINEN North West 74 RESORT ACTIVITIES AND FACILITIES Mozambique 82 Zimbabwe 88 ARCHERY BAR BARGE BEACH BICYCLES BIRD CAMP BRAAI WATCHING SITE DUNE FIRE FISHING GAME GAMES GO KARTS GOLF GYM SLIDING PLACE DRIVES ROOM HEATED HIKING HORSE JACUZZI KAYAKING/ KIDS LAUNDRY LAWN POOL RIDING CANOEING PROGRAMME SERVICE BOWLS MOUNTAIN NATURAL PAINTBALL PETROL POOL QUAD RECREATION RESTAURANT BIKING SPRING STATION BIKING & GAMES RIVER SAILING/ SCUBA/ SEGWAYS SHOP SPA TENNIS TOURIST RAFTING BOATING SNORKELLING COURT ATTRACTIONS TRAVEL WATER WHEELCHAIR WHEELCHAIR WI-FI ZIP-LINING DESK SLIDES ACCESS FRIENDLY Please contact our reservations department to confirm which wheelchair friendly properties have had their units adapted. OFF SITE FACILITIES & ACTIVITIES Dream Hotels & Resorts | 310 Main Road, Bryanston 2021, South Africa | PO Box 786027, Sandton 2146, South Africa BEACH BICYCLES FISHING HIKING HORSE KAYAKING/ GOLF T: +27 (0)11 267 8399 | F: +27 (0)11 706 1044 RIDING CANOEING [email protected] RESTAURANT SCUBA/ SPA TOURIST SNORKELLING ATTRACTIONS Indicated by a yellow icon 2 DREAM EXCHANGES COMPANION www.dreamresorts.co.za 3 AN ARRAY OF HOLIDAY OPTIONS HOW TO MAKE A RESERVATION Dream Exchanges is a simple platform, which enables owners of shared ownership products an opportunity to gain access 1. Ensure your home resort week has been banked at least 60 days to a wider variety of holiday accommodation options by virtue of space-banking (“depositing”) their weeks into the Dream prior to occupation. Exchanges system. The process below explains how you can go about exchanging your weeks or units into points so that 2. Establish how many points you have available on your you can get ready for your next dream escape. membership file. Remember, your points are valid for three years from the date of banking and you can accumulate points via multiple bankings. 3. By using the Dream Exchange ® companion, select the holiday of your choice by choosing the time of the year, the destination and the size of the unit you require. Remember, the choice must be equal to, or less OWNERS OF SHARED than, the points you have available to use. OWNERSHIP WEEK/S 4. Decide on the destination of your holiday well in advance. Are you an owner? If so, you qualify Be flexible and give at least three resort options and dates. to exchange your existing ownership Remember, the earlier you bank your home resort and make a weeks or units to gain access to a wider booking request, the better your chances of getting the resort selection of accommodation in hundreds of other resorts nationally. of your choice 5. All requests are subject to availability on a first-come-first-serve basis. Should there not be an immediate match, your request will be placed on the automatic computerised waiting list. 6. All reservation requests must be in writing, quoting your name and owner number. 7. Pay your exchange either via EFT or credit card. Fees payable are based on the booking type concluded. Please note these fees are CALL (011) 267 8399 OR EMAIL subject to change without notice but generally adjusted annually. [email protected] Exchange GET A QUOTE FROM US Exchange Type Channel Just call one of our expert consultants Fee to ascertain what points you will receive should you decide to deposit your week Full week booking Call centre R799 into Dream Exchanges. Weekend booking Call centre R649 Midweek booking Call centre R499 International booking Call centre R1999 8. Your Dream Exchange Points give the flexibility to exchange a full DEPOSIT YOUR UNIT OR WEEK WITH US week, a midweek (Monday, Tuesday, Wednesday, Thursday) or a Once you have deposited your week with us, our team will let you know weekend (Friday, Saturday, Sunday). As a general rule, the points how much your week or unit is worth in points. The number of points is an indication of the size, location and season of the holiday accommodation you required for a midweek equate to 40% of the points allocated qualify to book. In exchange for your banked weeks or units, we will place for a full week, and the points required for a weekend equate to your points into a Dream Exchanges account. 60% of the points allocated. 9. Your Dream Exchange® consultant will book your holiday accommodation and confirm your booking in writing. Please check that all details are correct and ensure you arrive at your destination with your confirmation, as the resort will require this information on arrival and may refuse entry in the absence of this confirmation. HOW TO CANCEL YOUR RESERVATION 1. All cancellations must be submitted in writing to Exchanges. 2. Cancellation of a local booking will be accepted four weeks prior to occupation without a loss of points, otherwise only if and when booked by another member. 3. In respect of all confirmed bookings outside South Africa, a cancellation fee equal to the cost incurred by Exchange BOOK YOUR NEXT DREAM HOLIDAY! Exchanges ® to procure the reservation will be levied on the Use your points to book and pay for any other holiday accommodation member irrespective of when the cancellation was made. available within the Dream Exchanges portfolio. You will now have access to over 100 resorts across South Africa subject to availability. On receipt of the cancellation fee, the relevant points will be What are you waiting for? Your next dream holiday awaits! reinstated. 4 DREAM EXCHANGES COMPANION www.dreamresorts.co.za 5 The following columns indicate the different seasons and the * points charged for bookings within these seasons The third, PROVINCIAL SEASONS fourth, fifth and sixth columns indicate P1+, P1, P2, P3 and P4, P5 and P6 respectively.” Peak school holiday times are defined as follows: P1+: Christmas and New Year weeks. P1 : High demand weeks over summer school holidays. WEEK DATE WESTERN CAPE CAPE TOWN GARDEN ROUTE SOUTH COAST DURBAN COAST NORTH NORTH FAR DRAKENSBERG MPUMALANGA LIMPOPO/N.WEST PILANESBERG GAUTENG MOZAMBIQUE ZIMBABWE DATE WESTERN CAPE CAPE TOWN GARDEN ROUTE SOUTH COAST DURBAN COAST NORTH NORTH FAR DRAKENSBERG MPUMALANGA LIMPOPO/N.WEST PILANESBERG GAUTENG MOZAMBIQUE ZIMBABWE P2 : Highest demand weeks over autumn school 1 3 JAN 1 JAN holidays and Easter. 2 10 JAN 8 JAN P3: Highest demand weeks over winter school holidays. 3 17 JAN 15 JAN P4: Highest demand weeks over spring school holidays. 4 24 JAN 22 JAN P5: Are the shoulder weeks of the summer school 5 31 JAN 29 JAN holidays – the two weeks preceding and succeeding 6 7 FEB 5 FEB the December school holidays. 7 14 FEB 12 FEB P6: The first 16 weeks of the year from January to April. 8 21 FEB 19 FEB 9 28 FEB 26 FEB The remaining columns relate to high, mid and low season 10 6 MAR 5 MAR weeks where applicable: 11 13 MAR 12 MAR High Season: These usually include the shoulder weeks 12 20 MAR 19 MAR USING THIS to the school holidays and annual special events. The 13 27 MAR 26 MAR relevant weeks are indicated on the provincial club 14 3 APR 2 APR seasons table. These weeks will be set out each year 15 10 APR 9 APR COMPANION 16 17 APR 16 APR by the trustees. All long weekends not included in peak Underneath each resort, you will find the points table which in- season will be treated as high season weeks. 17 24 APR 23 APR dicates the points required to stay there (please note that point 18 1 MAY 30 APR allocations are subject to change at the discretion of Dream Mid Season: These normally include the weeks where 19 8 MAY 7 MAY Hotels & Resorts). The first column indicates the room type and demand is high, but excludes the peak and high season 15 MAY 14 MAY the number of people that can be accommodated. See below weeks. 21 22 MAY 21 MAY 22 29 MAY 28 MAY for a brief explanation of what the abbreviations mean: Low Season: These normally include low-demand weeks. The relevant weeks are indicated on the 23 5 JUN 4 JUN provincial club seasons table. 24 12 JUN 2020 11 JUN 2021 OCCUPANCY UNIT TYPE UNIT SIZE 25 19 JUN 18 JUN All seasons and the weeks within the relevant seasons appear on the 26 26 JUN 25 JUN HU 2/2 Hotel Unit 2 people only provincial club seasons table on page 113 of this Companion. Please 27 3 JUL 2 JUL note that the club season table is set up in accordance with the public 28 9 JUL HU 2/4 Hotel Unit 2 adults and 2 kids U/12 10 JUL school holiday periods and is subject to change as all school holidays 29 17 JUL 16 JUL may not be available at the time of printing this Companion.