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APLUS Chapter 1 Questions 1. What is the AVERAGE TEMPERATURE inside of a computer? A. 100 degrees B. 100 degrees Fahrenheit C. Lower than 100 degrees Fahrenheit D. Greater than 100 degrees Fahrenheit

2. What does QSOP mean? A. Quarter Size Outline Package B. Quad Small Outline Package C. Quad Size Outline Personal D. Quarter Small Output Package

3. When working on Compaq, Apple computers, and late model GM cars, what is the one screw used of them? A. Phillips Screwdriver B. Flate-blade Screwdriver C. Torx Screwdriver D. None of the above

4. What are the two biggest dangers with Power Supplies? A. Buring and electrocuting yourself B. Shocking and killing yourself instantly C. Causing a electrical shortdown D. None of the above

5. What kind of rows dows the JUMPERS consist of? A. Pins and small plastic caps with metal inserts B. Circuit pins and metal cap with plastic inserts C. Pins with metal inserts consisting of rubber caps D. Small plastic caps with metal inserts inside

6. It is said that when a current is passed through a wire magnetic field is produced around that wire. The direction of the current flowing, determines the direction of magnetic field. What is the Name of the common trick used to remember the relationship between the directions? A. The electromagnetic theory rule B. The dynamic rule C. The right hand rule D. Static rule

7. Give two examples of a conducter. A. Water & Drywood B. Rubber & Metal C. Copper & Paper D. Copper & Water 8. Calculate the resistance rating of resistor with the markings ( Orange Black, Red, Silver ) A. 30,000 Ohms +_10% B. 3000 Ohms +_10% C. 30000 Ohms +_ 5% D. 3000 OHMS +_ 5%

9. What is the electrical device used to store electrical charge in Computers A. Resistor B. Capacitors C. Chips D. I Cs

10. If electrical current is measured in amps , voltage is measured in Volts, in what measurement do we measure resistance? A. Watts B. Amps C. Ohms D. Power

11. M.S.D.S. stands for A. Matter Service Device Standard B. Material Safety Data Sheet C. Metal Semiconductor Drive System D. Major Super Duper Stuff 12. Convert the Hexidecimal 'FE' to it's Decimal number A. 11111110 B. 1514 C. 29 D. 254

13. Which of the following would not be a tool of the trade needed in basic computer servicing? A. Circuit Breaker B. Flashlight C. IC Puller D. Phillips Screwdrivers

14. This type of connector might be used for a EGA/CGA video port. A. DB-9 male B. DB-9 female C. DB-15 female (with 3 rows of 5 pins each) D. DIN-9 female

15. Static charge means the electricity A. has impure properties for passing electric currents B. is constantly moving C. is not moving or flowing D. has a shocking surprise for you

16. Which Item is NOT a microcomputer electronic component A. Capacitor B. Resistor C. Jumpers D. Dilithium Crystals

17. A capacitor is used to store what? A. Information B. Electric charge C. Food for winter D. Ions

18. Which is most true of a DB-15 connector A. It has a 15 year warranty B. It has 15 sockets C. It connects the Computer to the wall D. It isnt a connector

19. Magnets are usefull to your computer in which ways A. Picking up small screws that fall inside case B. Cleaning small shavings and debris in hard to reach places C. They are NOT usefull and should be kept away D. They remove dangerous electro-static charge

20. Remaining SAFE is essential. Which of these is the most common danger. A. Sharp edges B. The computer owners dog C. Radiation D. Electricity

21. What is a resistor A. An On/Off switch B. Dual inline package C. Resists flow of electricity D. Electrostatic discharge

22. The QSOP is also known as the what kind of chip? A. Capacitor chip B. Surface mount chip C. Zif socket D. 106b chip 23. Resistance is expressed in? A. Watts B. Volts C. Ohms D. Amps 24. ESD is also known as? A. Engineered software design B. Electrostatic discharge C. Electromagnetic standard discharge D. Compressed air

25. A jumper does what task? A. Completes a circuit B. Reduces voltage C. Provides network security D. Analog/Digital convertor

26. If a resister had bands of red,brown,green,silver, what is the resistance, and tolerance. A. 100,021; 10% B. 210,000; 5% C. 100,210; 10% D. 100,021; 20%

27. In the hexadecimal counting, what is 0110011000111011. A. a6b4 B. 5a4b C. 663b D. 6b36

28. What does the letters QSOP stand for? A. Quad small O ring package B. Quad small outline package C. Quantum sis operating procedure D. Quarter standard operating procedure

29. What are DIP switches, and how are they used? A. Switch for those of us not so bright; for turning the B. Dual input switch; for two separate power sources C. Dual inline package; for setting multiple settings. D. Dual output Switch; for setting multiple settings.

30. In dealing with connectors what does DB and RJ mean? A. Dual shell Connectors; communications equipment. B. Decibel connector; and regular jack. C. DB Cooper; RJ Willey D. Dumb blond; Red head in a Jag.

31. Which components should you not try to service: A. Mouse B. Monitor C. Printer D. Power Supply

32. Vacuum tubes are used in which of the following: A. Super computers B. Work stations C. Old computers D. Zero tolerance computers

33. Hex numbers go from what range: A. 1 – F B. 0 – E C. 1 – D D. 0 – F

34.Variable resistors (POTS) are used mostly in: (pick all that apply) A. Power supplies B. Speaker controls C. Monitor controls D. LSD 35. The best way to clean a computer is: (pick all that apply) A. Soap and water/lint free cloth on the case B. Denatured isopropyl alcohol C. Canned air D. Vacuuming 36. What is the command to make a bootable disk? A. Format C: /s B. Format D: /s C. Format A: /s D. Format E: /s

37. What is the number 77 in binary code? A. 01001101 B. 11101110 C. 10101010 D. 00100100

38. Which one of the bellow has 4 of the standard colors for resistors? A. White, Black, Red, and Pink B. Gray, Orange, Purple, Blue C. Black, Brown, Red, Orange D. Black, Orange, Brown, and light blue

39. What are common uses for Variable Resistors ? A. Information Control B. Input Control or Output Control C. Volume Control or Brightness control D. None of the above

40. Do Capacitors Store a Charge ? A. True B. False

41. Hexadecimal has a base of? A.2 B.5 C.10 D.16

42. An individual 0 or 1 is called: A.Byte B.Bit C.Binary D.None of the above

43. The rightmost bit in a binary number is called: A.MSB B.Byte C.LSB D.1

44. What does a PGA (Pin Grid Array) attach to? A.QSOP B.DIP C.SIP D.ZIF

45. What connector type is a 10baseT Ethernet card? A.RJ-45 B.RJ-11 C.RJ-12 D.DB-9

46. What type of signal do computer components use today; and what type of values are contained within them? A. Proxy ; constant B. Digital ; discrete C. Analog ; discrete D. Digital ; binary

47. What was the name of the first computer? A. Simon B. ENIC C. ENIAC D. Lisa 48. What is one of the most dangerous computer components to repair? A. Motherboard B. Case C. CMOS D. Monitor

49. The Binary number 11001101 coverts to the Hex form of? A. BF B. E2 C. CD D. A4

50. If there was a “universal” or “most valuable tool” in a PC technicians repair box it would most likely be? A. Tweaker B. Screwdriver C. Hammer D. Needle nose pliers

51. PCI stands for: A. personal connect interface B. peripheral componet interconnect C. prosser control interupt D. None of the above

52. AGP stands for : A. advanced graphics port B. another great port C. auto go product D. None of the above

53. What is an fsb? A. from second block B. front side bus C. for same boot D. None of the above

54. What is the use of a cmos jumper? A. to reset the cmos settings B. to erase the cmos settings C. toturn on/off the cmos progran D. None of the above

55. USB means: A. under score block B. unused socket board C. unverisal serial bus D. None of the above

56. From a safety aspect, which of the following is more dangerous for a technician to repair/work on: A. Monitor B. Printer C. Power Supply D. Computer

57. What is a common sense safety rule(s) to follow when repairing a PC: A. When repairing a PC, do not leave it unattended, as someone could walk into the room and bump the machine causing failure, or worse step on parts lying around and get hurt. B. Do not work on the PC alone, should you become injured there should be someone around to help if you need it. C. Do not work on a PC if you're fatigued, you may find it difficult to concentrate on what you're doing. D. All of the above.

58. Which of the following type of electricity destroys electronic components: A. Dynamic B. Static C. Direct Current (DC) D. Alternating Current (AC) 59. A nonconductor is a material that inhibits the flow of electricity. Which of the following is not a nonconductor: A. Paper B. Sodium Chloride (Table Salt) C. Rubber D. Wood

60. There are several types of numbering systems in use in the computer industry today; the major ones used by computers are: A. Binary, hexadecimal, and megahertz B. Decimal and binary C. Binary and megahertz D. Decimal, binary, and hexadecimal

61. The Decimal value of position 6 of the 8 bit binary positions is A. 128 B. 64 C. 32 D. 16

62. The Hexadecimal numbers have a base number of A. 14 B. 20 C. 17 D. None of the above

63. A multimeter is a combination of several different kinds of testing meter. One of the following is not a function A. ohm meter B. esd meter C. ammeter D. volt meter

64. A static discharge (ESD) transfer that you can see is at least______volts. A. 1000 B. 3000 C. 5000 D. 10000

65. Digital signals contain: A. Values that are discrete B. Values that change over time C. Discrete values that change over time D. Values similar to a dimmer switch 66. Fixed resister are identified by A. Color code B. Number code C. Size D. Shape

67. PGA chips use what type of package A. Quad small outline package B. Single line package C. Pin grid array package D. Dual line package

68. Two types of dip switches are, rocker and slide A. True B. False 69. A Multimeter is a device to A. Measure current, resistance, voltage B. Adjust current flow C. Repair hard drives D. Adjust cpu speed ANSWERS 1. Answer is D. Greater than 100 degrees Fahrenheit 36. C 2. Answer is B. Quad Small Outline Package 37. A 3. Answer is C. Torx Screwdriver 38. C 4. Answer is A. Buring and electrocuting yourself 39. C 5. Answer is A. Pins and small plastic caps with metal 40. A inserts 41. D.16 6. A 42. B.Bit 7. A 43. C.LSB (Least Significant Bit) 8. A 44. D.ZIF (Zero Insertion Force) 9. A 45. A.RJ-45 10. A 46. B Digital : discrete 11. B. Material Safety Data Sheet 47. C ENIAC 12. D. 254 48. D Monitor 13. A. Circuit Breaker 49. C CD 14. B. DB-9 female 50. A Tweaker 15. C. is not moving or flowing 51. B 16. D. Dilithium Crystals 52. A 17. B. Electric charge 53. B 18. B. It has 15 sockets 54. B 19. C. They are NOT useful and should be kept away 55. C 20. D. Electricity 56. C 21. C. resists flow of electricity 57. D 22. B. surface mount chip 58. B 23. C. ohms 59. B 24. B. electrostatic discharge 60. D 25. A 61. c... the decimal value is 32 26. answer B. 62. D 27. Answer C. 63. B 28. answer B. 64. D 29. answer C. 65. A 30. answer A. 66. A 31. B and D 67. C 32. C 68. A 33. D 69. A 34. B and C 35. A / B / C Chapter 2 1. The three main categories of portable computers are A. UPS, SPS and MOSFET B. Luggable, laptop and PDA C. Super-computer, mainframe and microcomputer D. Kissable, lovable and huggable

2. Which is not a major voltage reading produced by the computer power supply? A. +12 volts DC B. +5 volts DC C. 110 volts AC D. -12 volts DC

3. "Firewire" is the nickname for what type of connection? A. IEEE 1394 B. IEEE 1934 C. IEEE 1284 D. ECP

4. Which of these ports would be best for parallel data transfer between a computer and a parallel Zip Drive? A. DMA B. Bidirectional Parallel C. USB D. EPP

5. Which of these Socket Types are used for the Pentium 80586 class processors, choose all that apply: A. Socket 5 B. Socket 9 C. Socket 3 D. SECC (TypeII) E. Socket 7 F. Socket 4

6. Where does a good A+ technician attach all components to make up a pc? A. The system board B. The power supply C. The expansion slots D. None of the above 7. Which are the two major types of system boards? A. Desintegrated system boards and integrated system boards. b. Interested system boards and desintegrated system boards. c. Nonintegrated system boards and Integrated system boards. D. None of the above

8. ISA expansion slots: A. Are short and white B. are brown and have two parts C. Have 2000 pins D. None of the above

9. What does SEC stand for? A. Serious Edge Connectivity B. Single Edge Connector c. Single Engine Connector D. None of the above

10. Which are the components of the bus? A. The engine, the wrench, the tire and the driver B. The external bus, the data bus, and the address bus C. The internal bus, the address bus andthe data bus. D. None of the above

11. Which keyboard connecter is most used: A. PS/2 B. Din-5 C. P/8 D. PS/2-5

12. USB stands for what? a. Un-tight System Board b. User System Board c. Universal Serial Bus d. Universal Service Bus

13. BIOS stands for? a. Bit input/output system b. Basic input/output setup c. Basic input/output system d. Binary integer/outcome setup

14. Casch memory is physical RAM that holds frequently used data? a. True b. False

15. What kind of system back up should you use? a. Tape b. Zip / Jaz c. Cd-R/Cd-Rw d. Any of the above

16.Which system board form factor has the processor and memory slots at right angles to the expansion cards? A.NLX B.ATX C.AT D.SIMM

17.What is the transmission rate? A.400 Mbps B.800 Mbps C.200 Mbps D.50 Mbps

18.What is the most visible part of the motherboard? A.CPU B.Speaker C.Expansion Slots D.CMOS Battery 19.What does DVD stand for? A.Digital Video Disk B.Digital Viewing Device C.Double Versatile Device D.Digital Versatile Disk

20. What kind of memory is used when upgrading memory? A.SRAM B.DRAM C.ROM D.CMOS

21. If there are two power connectors, they are usually labeled. a) P8 and P9 b) P6 and P7 c) P9 and P10 d) none of the above

22. The most important chip in the motherboard is ______. a) CPU b) BIOS c) USB d) CMOS

23. What are the major assemblies of Nonintegrated System boards? a) video circuitry b) disk controllers c) sound cards d) all of the above

24. Pentium Pro Processor has which Connector Type? a) Socket 4 b) Socket 7 c) Socket 5 d) Socket 8

25. Which Intel Processors has a math coprocessor? a) 486DX b) 386Dx c) 386SX d) 486SX

26. (True of False) and integrated motherboard has very few ports and usually has to be upgraded through expansions slots? A. True B. False

27. One of the major problems with the baby AT was? A. It was to small for any case at the time B It would easily break C. It had not PCI slots D. The processor and memory were not in line with the expansion slots.

28. The Pentium that used the SECC I was? A. Pentium 75-Overdrive B. Pentium pro C. Pentium II D. Pentium III

29. The processor to have 1.25 million transistors was the? A. 80386 B. 80486 C. Pentium Pro D. Overdrive and MMX

30. IEEE1394 is used to? A. Get Digital Video into the PC B. Transfer data to the printer C. Connect to a power supply D. Connect to advanced speakers 31. What is not a type of power connector found inside a PC? A. AC/DC Power B. Standard Peripheral Power C. System D. Floppy Drive power

32. What was the name of the port that for the most part replaced the DB-9 port on computers built after 1997? A. DB-10 B. USB C. UPS D. DB-98

33. What is the more common name for the IEEE 1394 port? A. Integrated Efficient Export Equipment B. Firmware C. Fire port 1394 D. Firewire

34. What is the most sophisticated type of printer? A. Dot Plus 4400 Laserjet B. Ink Jet C. Laserjet D. Cannon 8000 C++

35. What does the CMOS do? A. Stores useless info, needed to crash your computer. B. Enables a new DOS prompt? C. Store special settings when your computer is turned off or unplugged. D. Enable you to change programs specific settings

36. What is the most important input device for a PC? A. Monitor B. Keyboard C. Processor D. A: drive

37. The most commonly used motherboard design is what? A. Full AT board B. ATX board C. Baby AT board D. NLX board

38. The CMOS chip holds what settings when CPU is powered off? A. Hard drive configuration B. Time C. Memory D. All of the above

39. The most permanent storage in a PC is what? A. ROM B. DRAM C. Hard disk D. Bios

40. The "brain" of a Computer is what A. Motherboard B. RAM C. CPU D. Mouse

41. Most computers today contain primarily what type of expansion slots? A. Peripheral Component Interconnct (PCI) slots B. Industry Standard Architecture (ISA) slots C. Accelerated Graphics Port (AGP) slots D. Video Electronics Standards Association (VESA) slots 42. What is the special connector(s) that allows the motherboard to be connected to the power supply to receive power? A. Two connectors that are usually labeled P8 and P9 B. A power connector on the motherboard C. Both A and B D. None of the above 43. What are the four most common type of ports that you will see on a computer? A. Game, ECP, parallel, and serial ports B. Game, parallel, serial, and USB ports C. ECP, EPP, serial, and USB ports D. ECP, parallel, serial, and USB ports

44. Handheld PCs (HPCs) run on what type of operating system? A. Windows CE B. Windows NT C. Windows OS D. Windows XP

45. Which type(s) of printers should never be plugged into a Uninterruptable Power Supply (UPS)? A. Dot Matrix printer B. Ink-Jet Printer C. Laser printer D. Both Ink-Jet and Laser printers

46. What are the two major types of system boards? A. fast & slow B. binary & letters C. nonintegrated & integrated D. complex & simple

47. What is the most visible part of any motherboard? A. expansion slots B. keyboard connector C. monitor D. power connectors

48. What is the "brain" of the computer? A. FCC B. ADA C. PCU D. CPU

49. Intel came up with what less expensive processor for "low buck" machines after the Pentium II came out? A. Xeon B. Celeron C. MMX technology D. Apple

50. What is the most popular, easy, and inexpensive way to upgrade a computer? A. adding internet B. adding memory C. adding bios D. adding storage

51. The most visible part of any motherboard is the______. A. CRT B. Expansion slots C. Hard drive D. Modem

52. The 8086 Intel Processor was actually developed before the 8080. A. True B. False 53. A single DVD Rom in a double-sided double-sided, double layered configuration can hold as much as ______regular CD Roms. A. 5 B. 13 C. 22 D. 26 54. There are three types of Interfaces. The most popular type is the______. A. Serial B. Modular C. Parallel D. Keyboard 55. One form of protection for Power Quality Problems is a ______. A. Generator B. Humidifier C. Line Conditioner D. Line Fuse 56. STORAGE MEDIA ARE USED TO? A: PROCESSING DATA B: STORING DATA ON DISK DRIVES, FLOPPIES, TAPE. C: INPUTING DATA D: NONE OF THE ABOVE 57. THE MAIN TYPE OF EXPANSION SLOTS ARE: A: ISA B: PCI C: AGP D: ALL THE ABOVE 58. PRINTERS USUALLY CONNECT TO THE______PORT. A: SERIAL B: PARALLEL C: BOTH SERIAL AND PARALLE D: NEATHER PARALLEL OR SERIAL 59. An AT KEY BOARD CONNECTS TO A COMPUTER THREW A DIN- ___ CONNECTION. A: 5 B: 7 C: 9 D: 3 60. DIP SWITHES AND JUMPERS ARE USED TO CONFIGURE VERIOUS HARDWARE OPTION A: TRUE B: FALSE 61. The "baby" ______is used to be the most commonly used design, but it has some fundamental problems? A. AT B. ATX C. NLX D. None of the above

62. The ______of any computer is the Central Processing Unit(CPU)? A. Circuit B. Brain C. Motherboard D. Power Supply

63. What is the most important device for a PC is the what? A. Monitor B. Mouse C. Keyboard D. None of the above 64. Your PC keeps these settings in a special memory chip called the what? A. (BIOS) Chip B. (CMOS) Chip C. (CPU) Chip D. None of the above 65. The set of keys has been separated to the right of typing, cursor, and screen controls? A. Function keys B. Standard alphaumeric keys C. Cursor and screen controls D. Numeric keypad Answers: 31 – A. AC/DC Power 1. B. Luggable, laptop and PDA 32 – B. USB 2. C. 110 volts AC 33 – D. Firewire 3. A. IEEE 1394 34 – C. Laserjet 4. D. EPP - EPP (enhanced parallel port) is faster than 35 – C. Store special settings when your computer is bidirectional turned off or unplugged. 5. A., E. and F. - Socket 3 & 4 did support 485 Pentium 36. B Overdrives which were only 80486 class processors 37. B 6-a-the system board 38. D 7-c-Nonintegrated system boards and Integrated system 39. C boards. 40. C 8-b-are brown and have two parts 41. A - Peripheral Component Interconnect (PCI) slots 9-b-Single Edge Connector 42. C - Both A and B 10-b-The external bus, the data bus, and the address bus 43. B - Game, parallel, serial, and USB ports 11) A 44. A - Windows CE 12) C 45. C - Laser printers 13) C 46. C- nonintegrated & integrated 14) A 47. A- expansion slots 15) D 48. D- CPU 16.B-ATX 49. B- Celeron 17.A-400 Mbps 50. B- adding memory 18.C-EXPANSION SLOTS 51. B 19.D-DIGITAL VERSATILE DISK 52. A 20.B-DRAM 53. D 21. a 54. C 22. b 55. C 23. d 56. B: STORING DATA ON DISKS, FLOPPIES, TAPE 24. d 57. D: ALL THE ABOVE 25. a 58. B: PARALLEL 26 B 59. A: 5 27 D 60. TRUE 28 C 61. Answer is A. AT 29 B 62. Answer is B. Brain 30 A 63. Answer is C. Keyboard 64. Answer is B. (CMOS) Chip 65. Answer is D. Numeric keypad Chapter 3 1. In MS-DOS what command will display a report on the how much memory is being utilized in DOS? A. MEMORY.EXE B. QCONFIG.EXE C. MEM.EXE D. MEMMAKER.EXE 2. Which of these items might you find in the Reserved Memory: A. BIOS ROM Information B. Level 1 Cache C. TSR (Terminate and Stay Resident) Program D. Video RAM E. DOS 3. The big difference between EPROM and EEPROM are: A. You can only go one your senior year B. EPROM uses a special frequency UV Light to reset it where EEPROM uses a sequence of electrical signals to reset it. C. EPROM is not erasable where as EEPROM can be erased and rewritten to. D. EPROM is for Windows where EEPROM is used for DOS. 4. SDRAM (Syncronous DRAM) has what major advantage over EDO and Fast Page Mode Memory: A. It is built into the motherboard B. It can achieve a high bandwidth of up to 1.6 Gigabyte per second C. It is faster and syncronizes with the speed of the system D. It resides in Conventional Memory where as EDO and Fast Page reside in Reserved Memory 5. Memory management is handled by A. The Operating System B. The BIOS C. A car battery, some jumpers and a bottle of Jack Daniels D. The Cache 6. Direct Rambus(RIMM) runs at how many MHz? A.600MHz B.800MHz C.1000MHz D.200MHZ 7.What turns EPROM back to its blank state? A.Electricity B.Water C.Ultraviolet light D.Reset button 8. What must you replace in order to solve a hard memory error? A.Memory chips B.DOS C.Processor D.Cache 9. What are the two types of memory problems? A.Rebooting & Power fluctuations B.Single bit errors & hard errors C.Soft errors & BIOS errors D.Hard errors & soft errors 10. What is the first type of memory, represented as the first 640Kb in the memory map? A.Reserved memory B.Upper memory C.Conventional memory D.Expanded memory 11. What is physical memory? A. The IC's inside a computer which allow access to different programs. B. A collection of IC's that stores data and program info as patterns of 1's and 0's in the chip. C. A collection of SD and RD chip modules D. A waste of space on your computer which requires constant upgrading

12. Which is not a type of Memory? A.RDRAM B.EDO C.SDRAM D.PRAM

13. Under what memory block would conventional memory fall under? A. 0kb - 640kb B. 640kb - 1024kb C. 640kb - 700kb D.100kb - 640kb

14. What does the acronym LIM stand for and what did "it" do? A. Live in-line Memory, created a better memory layer B. Lotus,Intel,Microsoft; An expanded memory system which was based off the "paging idea of video cards" C. Limitted Input Memory; Was the predecessor of EMS D.Lost inverted Mapping; Don't know but it sounds good

15. Name the two primary types of memory errors. A. Short; Long B. Read;Write C. Not enough; Unstable D. Soft; Hard

16. Which memory type uses capacitors instead of switches? a) SRAM b) EDO c) DRAM d) SDRAM 17. ______is a relatively new and extremely fast technology that uses, a new methodology in memory system design. a) RIMM b) DDR SDRAM c) SDRAM d) SRAM 18. What is the main disadvantage to ROM? a) They can't be erased. b) They can't be reprogrammed. c) Not flexible d) Can't be changed once it has been manufactured. 19. What are the other specialized applications for memory besides the main memory? a) Video RAM b) Window RAM c) Portable Memory d) All of the above 20. Which was the first type of memory, that represented the first 640KB in the memory map? a) MS-DOS Memory map b) Conventional Memory c) Reserved Memory d) Expanded Memory 21. Of the physical memory types, which one requires a refresh signal. a. DRAM b. SRAM c. EDO d. PROM

22. The bois chips in most computers today are of what type of memory chip. a. ROM b. PROM c. EPROM d. EEPROM 23. The cache memory is what type of memory? a. Internal cache b. external cache c. SRAM d. Portable memory 24. where do DOS and TSR load up on the DOS memory map. a. conventional b. conventions c. motherboard bois. d. upper memory. 25. In the MEM.EXE/P mean? a. The pillow switch for when it's time to turn off. b. Pause switch c. classify switch d. free memory switch. 26. Dynamic RAM requires what? a. a constant refresh signal b. a large amount of electrical power c. a fast system bus d. a pentium II or higher

27. ROM does everything but what? a. used to store info permanently b. uses transistors to set weather on or off. c. once the transistors are set there is no changing them d. can change information whenever desired.

28. EPROM is? a. Electronicly Placed ROM b. Erasable Programable ROM c. Erasable PreProgramed ROM d. Electronic Programed ROM

29. How would you read AB256-80 for a DIP Memory? a. 256 NS and 80Kb Ram b. AB-Hexadecimal Location of ram c. 256 KB of Ram and 80 NS

30. True or False Video Ram is used to store image data for processing by the video card? a. true b. false

31. An EEPROM can be ereased by a beam of light. a) True b) False 32. DRAM needs a constant power sourse to stay active. a) True b) False 33. Cache memory – (Pick all that apply) a) Stores frequently accessed info b) Adds high memory c) Shows memory errors d) Might be called L1 or L2 cache 34. Block #1-17 are listed in Hex as: a) 00000 to 0FFFF b) 00000 to F0000 c) 00000 to FFFFF d) None of the above 35. Which switch willl show ‘help’ of other switches: a) /Q b) / c) /H d) /? 36-SRAM stores only ----- kilobits per IC. a-256 b-426 c-255 d-222 37-IC stands for: a-Intelligent Circuit b-International Circuit c-Integrated Circuit d-Inner Circuit 38-Which is the newer, more efficient type of memory: a-SRAM b-NRAM c-DRAM d-KRAM 39-DRAM was an improvement over SRAM. a-True b-False 40-The ability of WRAM to be read from or written to simultaneously is called: a-Simultaneous Memory b-Random Access Memory c-Dual Ported Memory d-Smart Memory 41. How many KB are in Conventional Memory? A. 400 B. 460 C. 600 D. 640 42. What does TSR mean? A. Terminate and Still Resident B. Terminate and Stay Resident C. Terminate and System Resident D. Target and Silent Removal 43. What is On-chip Cache commonly called? A. O1 B. O2 C. L1 D. L2 44. What is Off-chip Cache commonly called? A. O1 B. O2 C. L1 D. L2 45. What does DDR SDRAM stand for? A. Dual Data Revolution Synchronous Dynamic Random Access Memory B. Double Data Rate Simultaneous Dynamic Random Access Memory C. Double Data Rate Static Dynamic Random Access Memory D. Double Data Rate Synchronous Dynamic Random Access Memory 46. Cache memory manages A. hard drive programs B. Bus clock C. Frequently used data and instructions D. Capacitors 47. What command prompt would check available memory in a PC? A. MEM.EXE B. MSDOS.MEM C. DOS.EXE D. EDO.RAM 48. How would you temporaly fix a soft memory error A. Add memory B. Defrag C. Restart D. Checksum 49. Which are spceialized memory types? A. VRAM B. WRAM C. Portable memory D. All the above 50. How does parity work? A. It partitions a binary number B. It adds a bit to a binary number C. It takes a byte from a binary number D. None of the above 51. What is the most important component in the computer? A. storage B. space C. memory system D. keyboard 52. Memory gives a computer its what? A. dial up modem B. "work area" C. power switch D. "brain" 53. ROM stands for what? A. Random Only Memory B. Read Off Memory C. Ready Only Memory D. Read Only Memory 54. What type of error disappears when the computer reboots? A. hard memory error B. soft memory error C. temporary memory error D. short term error 55. In DOS system what program do you use to determine how your memory is being utilized? A. MEM.DOS B. MEM.EXE C. MEM.ALL D. MEM.USE 56. What does DRAM stand for. a. Data rate access memory. b. double rate access memory c. Dynamic Rate access memory d. Dynamic random access memory

57. ______increased performance by 10 to 15 percent over FPM DRAM a. SRAM b. DRAM c. EDO d. PROM

58. what is used to store information permanently for fast and easy retrieval? a. EPROM b. ROM c. DRAM d. EEPROM

59. ___ memory is between the processor and main memory and it is used to store the most frequently accessed information. a. Portable b. Logical c. Cache d. Expanded

60. What type of memory is used for running programs, loading drives and loading the operating system files. a. Conventional Memory b. Reserved Memory c. Cache Memory d. Expanded Memory

61. Which of the following are type(s) of dynamic random access memory (DRAM)? A. EDO and FPM B. SDRAM and DDR SDRAM C. RIMM D. All of the above 62. What was the new type of memory developed in 1996 to match the ever-increasing processing speeds of the Pentium systems? A. EDO B. DSRAM C. SDRAM D. FPM 63. Which of the following are type(s) of cache memory? A. L1 cache B. L2 cache C. Both A and B above D. None of the above 64. Which of the following are terminate and Stay Resident (TSR) programs? A. Anti-Virus programs because they need to stay in memory constantly B. Disk Caching programs (such as SMARTDRIVE.EXE) C. Network protocol stacks D. All of the above 65. Which of the following will increase available conditional memory? A. Adding DOS=HIGH line to the CONFIG.SYS file B. Loading some or all of your device drivers and TSRs into upper memory C. Both A and B above D. None of the above 66. There are three types of cache memory, on chip, off chip, and portable. A. true B. false

67. The most important component in the computer is______. A. floppy disk B. memory system C. Hard drive D. Cmos battery

68. If an error occurs during POST memory countup the computer will______. A. beep three times B. beep once then twice C. will show an error message D. not start up

69. You are using an AMI Bios and the computer issues one long and three short beeps when you start up you have a(an)______. A. soft memory error B. internal memory error C. hard memory error D. external memory error

70. To obtain the amount of conventional memory available the following commands should be added to the config.sys.. a. Dos = Device b. Dos = umb c. Device=HIMEM.sys d. Dos=HIGH,UMB

71. ______is a relatively new and extremely fast (up to 800MHZ)? A. Synchronous DRAM (SDRAM) B. Double Data Rate SDRAM (DDR SDRAM) C. Fast page mode (FPM) D. Direct Rambus (RIMM)

72. What was the first memory chip package? A. EEPROM B. Dual Inline Package C. Single Inline Memory Module D. Dual Inline Memory Module

73. ______worked by using the same type of paging technology that video cards use. A. EMS B. DOS C. ROM D. HMA

74. The first type of memory, represented as the first 640KB in the memory map is called? A. Conventional memory B. Cache memory C. Portable memory D. Logical memory

75. ______is a specialised memory for Windows accelator cards. A. Video RAM B. Synchroniation DRAM C. Windows RAM D. None fo the above ANSWERS: 36-a 1. C. MEM.EXE 37-c 2. A. BIOS ROM Information & D. Video RAM 38-c 3. B. EPROM uses a special frequency UV Light to reset it 39-a where EEPROM uses a sequence of electrical signals to 40-c reset it. 41. d 4. C. It is faster and syncronizes with the speed of the 42. b system 43. c 5. A. The Operating System 44. d 6. B-800MHz 45. d 7. C-Ultraviolet light 46. C 8. A-Memory chips 47. A 9. D-Hard errors and soft errors 48. C 10. C-Conventional memory 49. D 11. B 50. B 12. D 51. c-memory system 13. B 52. b-"work area" 14. B 53. d-Read Only Memory 15. D 54. b-soft memory error 16. C 55. b-MEM.EXE 17. A 56. D 18. D 57. C 19. D 58. B 20. B 59. C 21.a. 60. A 22.d. 61. D - All of the above 23. c. 62. C - SDRAM 24. a. 63. C - Both A and B above 25. b. 64. D - All of the above 26. a 65. C - Both A and B above 27. d 66. b. false 28. b 67. b. memory system 29. c 68. d. not start up 30. a 69. c. hard memory error 31 - B 70. c. and d. 32 – A 71. Answer is D. 33 – A/D 72. Answer is B. 34 – D 73. Answer is A. 35 – C 74. Answer is A. 75. Answer is C. Chapter 4 1. On a hard drive what is a cylinder. a.severall tracks stacked together vertically. b.because its long and round like a cylinder. c.can be collected in sectors. d.a portion of the inside of the platter. 2. What is the file allocation table. a.The table for the files. b.It's the table that tells where the files are. c.fat tuesday. d.It tracks your sectors. 3. what does the cd rom read with. a.laser light. b.magnetic waves. c.with glass lenses d.with a needle that touches the disc. 4. What is a tape drive used for a.taping your favorite web site. b.recording large amount of data. c.for doing backup of your system. d.for video graphics 5. Which type of IDE or SCSI are easier to install. a.both the same I guess. b.the IDE because it's easier to set and connect. c.the scsi because it uses a separate card for the data. d.IDE because it does'nt use addresses. 6. How are tracks numbered? a) from the inside to the outside b) from the outside to the inside c) from the inside d) from the outside 7) Hard drives are known as a) disk drives b) disk organizations c) fixed disk drives d) optical disk drives 8) A typical fixed disk has how many bytes per sector? a) 520 b) 518 c) 515 d) 512 9) Why is CD-ROM so popular; even though they can not be written to. a) because of their large capacity and easy access. b) they are inexpensive. c) they are fast. d) people like the variety of colors. 10) The adapter that converts signals between the motherboard and the drive/controller is normal called ______. a) pass through b) controller c) floppy controller d) paddle controller 11.The most flexible and robust type of disk subsystem is A. IDE B. Floppy disk C. SCSI D. CD ROM 12. The most common size of floppy is A. 5-1/4 B. 5-1/2 C. 3-1/2 D. none of the above 13. A CD-R can hold up to A. 500 Mb B. 600 Mb C. 700 Mb D. 800 Mb 14. Hard disk drives rotate A. 1000 to 11000 rpm B. 2000 to 10000 rpm C. 10000 to 50000 rpm D. 2500 to 10500 rpm 15. Tape drives are described as A. Sequential storage devices B. Floppy disk systems C. Fixed disk drives 16. Which is a fixed drive? a) Cd-RW b) Dvd/Cd-RW c) Hard disk drive d) Floppy disk drive

17. To get the "best" & fastest disk access you need what kind of drive? a) Tape b) Zip c) Hard disk d) CD

18. Floppy drive storage is? (Choose all that apply) a) 5 1/4 b) 3 1/2 c) CD d) Tape

19. You can have 2 master & 2 slave drives as long as 1 of each is on a separate IDE controller? a)True b) False

20. SCSI devices can be mixed, Internal and External? a) True b) False

21. What is the FAT? A. Find And Terminate B. File Allocation Table C. Final Assembly Test D. Fat And Thick 22. ATA-2 is also referred to as A. EIDE - Enhanced IDE B. UDMA - Ultra DMA C. Something from Star Wars D. SCSI - Secret CSI 23. ATAPI allowed for what of the following: A. Multiple hard drives to be connected at once B. 33 MBps data transfer rate C. Other non hard disk devices such as a tape drive or CD-ROM to be installed D. Non of the above 24. Which of the following should you not do with a IDE or SCSI drive A. set up the bios for LBA mode on drives higher than 504 MB B. Low level format C. Check jumpers for master/slave or ID settings D. Attach to the proper controller card 25. What is the maximum number of devices you can install in a SCSI-1 setup A. 4 B. 16 C. 8 D. 1 26. What makes up the drives access time? A.average seek time B.average latency C.both A and B D.None of the above 27. The smaller the access time the ______. A.faster the drive. B.slower the drive. C.largest possible delay. D.higher the latency values. 28. What track is FAT on? A.track 903 B.track 0 C.track 1 D.track 52 29. What is at the top of the "storage pyramid"? A.off-line B.tape C.optical D.HD 30. The drives capacities range from_____ to ______. A.270KB to 180KB B.360MB to 1.44KB C.360KB to 1.44MB D.62 to 500 31. The precise amount of information that is read at once depends on the number of : A. Cylinders B. Heads C. Vectors D. Sectors

32. Two factors make up the drives access time. They are______and ______. A. Fine tuning and Size B. Encoding and RLL C. Installation and configuration D. Seek time and latency

33. Read and write problems on a floppy disk are most often caused by ______. A. Improper cable hookup B. Dirty cables C. Broken floppies D. Dirty drives 34. The main issues with installing scsi drives are: A. Cabling B. Termination C. Determination D. Addressing

35. Low level formatting of drives is______. A. Required B. Recommended C. Completed in the plug and play feature D. not done by anyone but the manufacture of the drive 36-Fixed Disk Drives are also known as: a-Hrd drives, hard disks and fixed disks. b-Hard disks, hard drives and fixed disks. c-platter1, platter2 and platter3. d-None of the above. 37-A ______is the part of the track that falls in a particualr section of the pie slice. a-disk b-pie slice c-Disk Sector d-cilinder 38-The two major types of disk systems are: a-the little and the big one b-the fixed and the resonant c-the final and the removable d-the fixed and the removable 39-A form factor of a drive means the physical dimensions and caracteristics. a-false b-true 40-SCSI stands for: a-Small Computer System Interface b-Smallest Computer System Internals c-Stay Connected then Stay Inconnected d-None of the above 41. What does SCSI stand for? a. small computer serial interface b. special compact system interface c. special computer system Internet d. small computer systems interface 42. ____drives use laser light to read the information from the media. a. hard b. CD-ROM c. floppy disk d. zip 43. ____ is the circuit board that is installed in a computer and translates signals from the CPU into signals that the floppy disk drive can understand. a. The Controller b. The Cable c. Drive Connector d. Drive connector 44. What is made up of 34 wire ribbon cable and three connectors? a. Tape Drive b. The medium c. The Cable d. The controller 45. What kind of disk can be read from and written to. a, tape b. optical disk c. CD ROM d. Floppy 46. What are the major type(s) of disk systems? A. Fixed B. Hard C. Removable D. Both A and C 47. How many heads does a floppy drive have? A. One read/write head B. Two read/write heads C. Three read/write heads D. One or two read/write heads 48. Which of the following make up the drives access time? A. Seek time and latency B. Seek time and encoding C. Seek time and spin speed D. Seek time and drive geometry 49. To create the FAT on a hard disk drive, a machine at the factory performs a procedure know as what? A. A high-level format B. A low-level format C. An interleaving format D. Both A and B above 50. What are the three main types of form factors, or drive styles, available today? A. Full-height, three quarter-height, and half-height B. Full-height, three quarter-height, and combo form C. Full-height, half-height, and combo form D. None of the above 51. What settings do you use on the hard drive when slaving a cdrom A: Cable select B: Slave C: Master D: none of the above 52. Hard drive disk use ______for storing memory. A: Cylinders B: Spindles C: Frisbees D: Platters 53. Diskettes come in what size. A: 5 ¼ B: 3 ½ C: 7 ¼ D: Platters 54. Hard drive setting are done with jumpers. A: true B: False 55. Tape Drives is mainly used for? A: Storing mp3 B: Backup C: Rewriting from other dicks D: Storing system files 56.WHAT IS THE TRUE NAME OF THE DISK INSIDE OF A HARD DRIVE? A.CD B.DISKETTE C.RECORD D.PLATTER

57.WHAT IS THE SIZE OF THE FIRST FLOPPY DRIVE? A.5 1/2 B.3 1/2 C.5 1/4 D.3 1/4

58.WHAT ARE THE FORM FACTORS USED TO MAKE A FLOPPY DRIVE? A.PRESSED FORM B.FULL-HEIGHT C.HALF-HEIGHT D.COMBO

59.HOW MANY SEPERATE DEVICES CAN YOU CONNECT TO EACH IDE PORT? A.AS MANY AS YOU WANT B.1 C.4 D.2

60.WHAT DOES THE ABREVETION SCSI STAND FOR? A.SLOW COMPUTER SCKET INSIDE B.SMALL COMPUTER SYSTEM INTERFACE C.SO CALLED SPEDDY INTERFACE D.SMALL COMPUTER SERIAL INTERFACE ANSWERS: 28.B-Track 0 1.a, 29.D-HD 2.b, 30.C-360KB to 1.44MB 3.a, 31. A,B,and D 4.c, 32. D 5.b, 33. D 6) B 34. A, B, and D. 7) C 35. D 8) D 36-b 9) A 37-c 10) A 38-d 11. C 39-b 12. A 40a 13. C 41 d 14. B 42 b 15. A 43 a 16 C 44 c 17 C 45 b 18 A/B 46. D - Both A and C above 19 A 47. D - One or two read/write heads 20 A 48. A - Seek time and latency 21. B. File Allocation Table 49. B - A low-level format 22. A. EIDE - Enhanced IDE 50. C - Full-height, half-height, and combo form 23. C. Other non hard disk devices such as a tape drive or 51: A: Master CD-ROM to be installed 52: D: Platters 24. B. Low level format 53: B: 3 ½ 25. C. 8 54: B: False 26.C-Both A and C 55: B:Backup 27.A-Faster the drive

Chapter 5 1. What does PCMCIA stand for: A. Private Computer Maintinance Circuit Industry Association B. People Can't Memorize Computer Industry Acronyms C. Private Central March Central Intelligence Agency D. Personal Computer Memory Card International Association 2. A VESA Local Bus card can run at what size data path and can operate at up to what bus speed? A. 33-bit data path and 16 MegaHertz B. 32-bit data path and 33 MegaHertz C. 16-bit data path and 8 MegaHertz D. 8 Bites that Realy Hurts 3. What bus expansion architecture was first introduced to go beyond the limits of the ISA slot A. VESA B. AGP C. PCI D. MCA 4. The 16-bit expansion bus has how many IRQs (interrupts) and DMA channels? A. 16 interrupts and 8 DMA channels B. 8 interrupts and 8 DMA channels C. 32 interrupts and 16 DMA channels D. has not limits 5. What better method is used to configure ISA cards without jumpers or DIP switches? A. Using an EEPROM chip that can be reprogrammed with the proper settings B. Plug and Pray C. Created cards that could run on the the same IRQ's as the other cards on the bus D. Not needed, Windows 9x handles all that for you 6. why is the max bus speed on an 8-bit bus? a 50mhz b.100mhz c.20mhz d.4.77mhz

7. pci stands for? a. perpherl computer interface b.post combo interupt c. place card inside d. perpheral componet interconnect

8. isa stands for? a. in single area b. industry standerd architecture c. i stand alone

9. pcmcia-whatdoes it stand for? a. personal computer memory card international association b. people can manage control interface adapter c.personal cerma mounting cable interface action

10.does an 8-bit bus require bus mastering? a. true b. false 11.What exactly is a BUS? A.set of signal pathways B.type of memory C.clock signals D.DMA channels 12.What bus does the CPU use to talk to a device? A.DMA channels B.ISA C.address bus D.data bus 13.What can write directly to memory? A.clock signals B.DMA channels C.interrupt lines D.bus 14.What is the bus clock speed of an 8-bit bus? A.7.25MHz B.10.2MHz C.1.26MHz D.4.77MHz 15.The ISA bus is identifiable by what? A.small bus connector B.several signal lines C.large bus connector D.bus mastering device 16. Which IRQ's are used by the processor for special functions? a) 7 b) 0 c) 1 d) 15

17. Bus mastering allows a device to "take control" of a bus to read/write data to another device? a) True b) False

18. Which describes an ISA bus? (choose all that apply) a) 16 bit b) Clock speed 8Mhz c) Faster than PCI d) 16 IRQ's and 4 DMA's

19. Which best describes a PCI bus? (choose all that apply) a) Runs at 66Mhz b) Transfers data at 508 MHz c) can have 2 voltages 5.5v or 3.3v d) all of the above

20. PC cards are "hot swappable"? a) True b) False 21. what are the three types of buses? a.greyhound, school bus, double decker bus. b.external,address, data. c.external,internal,address, data. d.address, and data/ 22. how many bit was the first expansion bus. a.6 bit b.4 bit c.16 bit. d.10 bit 23. DIP switches were used for which expansion card. a.ISA. b.EISA. c.PCI, d.8 bit. 24. what IRQ does the printer use. a,IRQ2 b.IRQ7 c.IRQ6 d.IRQ12. 25. what are the expansion cards. a.8bit, ISA, MCA, EISA, vlbus, PCI, b.8bit, ISA, MCA, EISA, VL BUS, PCI BUS, AGP, PC card. c.ISA, MCA, VLBUS, PCI. d.8 BIT, ISA,MCA,EISA,VLbus PCI,AGP,pc card. 26. 8-bit bus default IRQ Assignment, IRQ 5 is assigned to a) System timer b) Hard Disk Controller c) LPT1 D Floppy Controller 27. The 8-bit bus default DMA Channel Assignment. The Flopper controller is assigned to ______. a) DMA 0 b) DMA 3 c) DMA 1 d) DMA 2 28. MCA bus in available in ______. a) 16 bit version b) 48 bit version c) 8 bit version d) 58 bit version 29) ______got together and came up with the Extended ISA, or EISA. a) Zenith b) Epson c) Compaq d) all of the above 30. PCI has a bus width of a) 64 b) 16 c) 8 d) 32 31. Set of lines that are used to allow the CPU to send instructions A. DMA channels B. Clock signals C. VESA D. I/O Addresses 32. ISA has a bus speed of A. 8 bits B. 16 bits C. 32 bits D. 128 bits 33. The original 8 bit bus was developed by A. HP B. IBM C. Intellivision D. Dell 34. A built in metronome-like signal is called a A. DMA channel B. VLSI C. Clock signal D. MCA bus 35. ISA stands for A. In system accelorator B. Industry standard architecture C. Internal service agency D. Internal service application 36. When a computer needs to access an Interrupt higher than 9, it uses ______to get to it. A. LPT1 B. IRQ 2 C. IRQ 4.5 D. IRQ 3

37. To configure a MCA Bus you must use a ______and a (an) ______after installing the device. A. Wing and a Prayer B. Common sense and a disk C. Disks and options D. Reference disk and an options diskette

38. The first bus to use a 32 bit software-configurable bus which was compatible with a 16 bit bus and the standard was open was the ______bus. A. Extended ISA B. EISA C. ELSIE D. ISA

39. The AGP bus runs ______the memory bus speed . A. less than B. 5 times C. 2 times D. away at

40. PCMCIA stands for ______. A. Physically changed minimal input allowanced. B. Perfectly Chronic mind idea alternate C. Personal computer matter charge ion accelerated D. Personal computer memory card international association 41-A bus is a set of signal pathways that allow information and signals to travel between components inside or outside of a computer. a-true b-false 42-______are special lines that are connected directly to the processor. a-Connectors b-Addresses c-Interrupts d-Signals 43-The CPU clock dictates how fast the CPU can run. a-True b-False 44-______indicates how fast the bus can transmit information. a-Both b-The CPU Clock c-The Bus Clock d-Neither 45-DMA stands for: a-Dual Memory Account b-Direct Memory Access c-Direct memory Address d-None 46. What are the 3 types of buses inside a computer? A. Address bus, data bus, and external bus B. Address bus, data bus, and internal bus C. Data bus, internal bus, and external bus D. Data bus, internal bus and expansion bus 47. Bus mastering is a feature that allows a device to do what? A. To read information from another device B. To write information to another device C. Both A and B above D. None of the above 48. Which of the following is/are an advantage(s) that a PCI bus has over other buses? A. A high clock speed B. Backward compatability C. Are mostly plug and play D. All of the above 49. How many IRQs can a PC card support? A. 1 B. 2 C. 3 D. 4 50. How many VL-Bus slots can you have in a PC? A. 1 B. 2 C. 3 4. 4 51. Fixed disks contain several disks called what? A. hard drives B. platters C. plates D. pacers 52. What are these disks on? A. spindle B. space C. spoons D. sprockets 53. How are Latency values given? A. nanoseconds B. kiloseconds C. milliseconds D. seconds 54. What advantage does removable media have/ A. operates like a laptop B. makes you have to delete or add space C. multiplies usefulness of the drive D. non of the above 55. How is the cable in the floppy drive cable made up? A. 43-wire ribbon cable and 5 connectors B. 14-wire ribbon cable and 3 connectors C. 44-wire ribbon cable and 4 connectors D. 34-wire ribbon cable and 3 connectors Answers: 27. d 1. D. Personal Computer Memory Card International 28. a Association 29. d 2. B. 32-bit data path and 33 MegaHertz 30. a 3. D. MCA All others came after 4. A. 16 interrupts and 8 DMA channels 31. D 5. A. Using an EEPROM chip that can be reprogrammed 32. C with the proper settings 33. B 6. d 34. A 7. d 35. B 8. a 36.B. 9. b 37.D. 10.b 38.B. 11.A-SET OF SIGNAL PATHWAYS 39.C. 12.C-ADDRESS BUS 40.D. 13.B-DMA CHANNELS 41-a 14.D-4.77MHz 42-c 15.A-SMALL BUS CONNECTOR 43-a 16. B/C 44-c 17. B 45-d 18. A/B 46. A - Address bus, data bus, and external bus 19. C 47. C - Both A and B above 20. A - but not recommended. 48. D - All of the above 21.b, 49. A - 1 22.a, 50. C - 3 23.d, 51. B-platters 24.b, 52. A-spindle 25.b. 53. C-milliseconds 26. b 54. C-multiplies usefulness of the drive 55. D-34-wire ribbon cable and 3 connectors Chapter 6 1. What can you do to clean a keyboard? Choose all that apply a. Soak it in distilled, demineralized water b. Dishwasher using soft water. c. Garden hose using soft water. d. Canned air. 2. What type of device is NOT a pointing device a. Touch Screen b. Mouse c. Drawing tablet d. Keyboard 3. An electrophotographic printer is also known as a. Copy Machine b. Dot Matrix Printer c. Daisy Wheel Printer d. Laser Printer 4. What type of device is NOT an INPUT device? a. Mouse b. CD-ROM c. Keyboard d. Scanner e. Touch Pad 5. What does SVGA stand for? a. Superior Video Graphics Adapter b. Superior Video Graphics Array c. Super Video Graphics Adapter d. Super Video Graphics Array

6. What are the two ways of measuring a monitors' quality? A.Refresh and Compress B. Refresh and dot pitch C. Dot pitch and quality D. None of the above 7. Which of the following is not a type of video technology? A. SVGA B. VGA C. EGA/CGA D. Monochrome E. Multichrome 8.What is the largest problem with mechanical mice? A. It messes up your cats diet. B. It contains movable parts C. The battery dies often. D. They rust very easily. 9. Sound cards convert computer signals into what? A. Binary codes B. sound C. Hexadecimal D. Digital and audio 10. What does MODEM stand for? A. Modulator - Demodulator B. Microsoft Office Desktop Equipment Manager C. Module Object Deconfliction EMulator D. None of the above 11. An optical mouse looks the same as any other computer mouse, except there is no mouse "BALL". A. True B. False 12. The serial mouse was the first major type of? A. Bus Mouse Interface B. PS/2 Mouse Interface C. Serial Mouse Interface D. None of the above 13. ______work by striking a form through an inked ribbon onto the paper, similar to the way a printing press works. A. Flatbed Scanners B. Handheld Scanners C. Touch Screens D. Impact Printers 14. ______transmissions add special signaling bits to each end of data. A. Synchronous B. Asynchronous C. Music Instrument D. None of the above 15. The major advantage to an active matrix screen is that it requires large amounts of power to operate all the transistors. A. True B. False 16. ______printer uses a laser, electric charge and toner to create images on paper. A. Sprayed-ink B. Dot-matrix C. Electrophotographic D. Impact 17. A synchronous communication will use a parity bit to check to make sure the data bits are not corrupted or missing in transmission. A. True B. False C. Does not apply 18. A ______cable can be used for playing games between two computers as well as data transfer. A. Null-modem B. SCSI C. RS-232 D. Straight parrallel 19. A serial mouse uses what type of connector A. Parrellel DB-25 male B. USB C. Serial DB-9 female D. MS bus PS/2 20. LCD displays use what type of technologies (check all that apply) A. Active Matrix B. CRT C. Progressive Matrix D. Passive Matrix 21.What is the 1st type of keyboard technology? A.Capactne keyboards B.Individual keyswitches C.Keyswitch type D.A key 22.What is the most important input device? A.The keyboard B.A scanner C.The mouse D.toch screens 23.What is also called the standard, IBM, PC or XT/AT keyboard connector? A.CPU B.DIN-5 C.Mini PS/2 D.IBM PS/2 24.What was the 1st major type of mouse interface? A.Bus mouse B.PS/2 mouse C.optical mouse D.Serial mouse 25.What are the major types of drawing tablets? (select all that apply) A.Acoustic B.Resistive C.Electromagnetic D.Contigurative 26. A keyboard is a______device. a.outputting b.inputting c.typewriter thing d.a drink holder

27. What's the best way to clean keyboards. a.dip it in light acid b.wash it with a garden hose. c.soak it in distilled water. d.use glass cleaner. 28. what are the types of mice. a.ones with balls inside and electric eyes. b.opto-mechanical and optical , c.big fat ones and wood mice. d.black light mice.

29. what are the most common types of printers. a.impact, impressed, and ink. b.sprayed ink, impact, electro photographic c.intact, laser, ink jot. d.black and white, color, daisy wheel.

30. what are the different types of monitors. a.mono chrome, ega, cga, vga, super vga.. b.nanochrome, egb, cga, vga, super ega. c.monochrome, ega, cga, vgs, supervga d.security monitor, baby monitor, lizard monitor. 31. It says there are 3 major types of drawing tablets. Check all that apply. a) notebook tablets b) resistive c) electromagnetic d) acoustic 32. To clean a drawing tablet, you wipe the rubberized suface with a a) damp cloth b) paper towel c) bath towel d) dryer sheet 33. EP printers are actually more commonly known as a) Ink-jet printer b) bubble-jet printer c) laser printer d) dot matrix printer 34. XGA is only available as an a) ISA board b) EISA board c) MCA board d) none of the above 35. What are two major types of keyboards? a) capacitive b) keyswitch c) IBM d) split board 36) Which are input devices? (Pick All that apply) a. Plotter b. Mouse c. Keyboard d. None of hte above

37) A "puck" is used for what on the computer? a. Hockey on EA b. Table drawing c. Track balls d. Mouse cleaning

38) If you are starting a new business and need to buy a printer to do bulk graphics and printing which would you buy? a. Laser printer b. Ink-jet printer c. Dot-matrix printer d. Daisy-wheel printer

39) Which communication would you want to use, sending small amounts of data using a modem? a. Asynchronous b. Fast connect c. Synchronous d. Broad-band

40) Starting a new small office, using Windows 2000 you need 4 monitors, which is the best for your money? a. EGA b. HGC c. SVGA d. LCD 41. Which of the following are mouse types? A. serial B. opto-mechanical C. optical D. PS/2 42. The easiest way to clean a Keyboard is to remove it and soak it with ______. A. alcohol B. wd40 C. distilled, demineralized water D. Acetone

43. The original mouse was developed to interact with special pictures called______. A. windows B. pci technology C. translators D. Graphical user interface

44. The two major categories used to output information from a computer are______. A. mouse B. computer displays C. printers D. modems

45. On a monitor, the more pixels the ______the image. A. more crowded B. larger C. smaller D. sharper 46-There are two major types of keyboards: a-mechanical keyswitch and atomic b-mechanical keyswitch and capable c-mechanical keyswitch and capacitive d-mechanical and automatic 47-There are two types of mice: a-mechanical and optical b-operational and optical c-opto-optical and optical d-opto-mechanical and optical 48-Trackballs, drawing tablets and touch screens are samples of: a-external devices b-pointing devices c-mice d-none of the above 49-What does EP stand for? a-Electrical Picture b-Electronical Picture c-Electrophotographic d-Electrocutable Post 50-Even COM Ports (COM1...COM4) have an odd IRQ ADDRESS (IRQ3..IRQ4) a-True b-False 51. What is the main advantage of the PS/2 style connector? A. It's less complex B. It's more durable C. It's cheaper D. It's smaller 52. What uses pictures to represent computer entitites (like files, disks, and so on)? A. Charge Coupled Devices (CCD) B. Graphical User Interface (GUI) C. Interlacing Unit D. Electromagnetic Grid 53. What are common methods of getting data into a computer? A. Keyboard and mouse B. Stylus and touchpad C. Optical scanners D. All of the above 54. Electrophotographic Printers are more commonly known as what? A. Dot matrix printers B. Bubble-jet printers C. Laser jet printers D. Ink-jet pritners 55. What is the main difference between the active matrix screen and the passive matrix screen? A. Power usage B. Image quality C. Bulkiness D. Number of pixels 56 a. grey hound, school bus, double decker bus b.external bus, address bus, data bus. c.external, internal, address. d.address and data.

57. how big was the first bus a. 8 bit. b. 4 bit c.16 bit. d.10 bit

58. DIP switches were used with which expansion card. a.ISA. b.Eisa c.PCI. d.8bit.

59. what IRQ does the printer use. a.IRQ2 b.IRQ7. c.IRQ6. d.IRQ12.

60. what are the different type of expansion cards. a.8bit, ISA, MCA, Eisa, PCI, AGP, PC card. b.ISA, MCA, PCI, AGP. c.mci, egp, vga, rom. 61. what is the maxium bus speed of an 8-bit bus? a. 8 mhz b. 20 mhz c.50 mhz d.4.77mhz 62. pci stands for ? a. perpheral computer interface b. post combo interupt c.please come inside d.perpheral componet interconnect

63 .Isa is the abrevation for? a. industry standard architecture b.it's so awful c. inside single area

64.Pcmcia-STANDS FOR ? a. people can manage control interface adapter b. personal computer memory card international c. personal camera mounting cable interface d. personal computer maintaince care income apendix

65. does an 8-bit bus require bus mastering a. yes b. no c. sometimes answers 66. ______are special lines that are connected directly to the processor. A. DMA channels B. Interrupts C. Clock signals D. I/O Addresses 67. MCA was a major step forward in bus design. A. True B. False 68. What is the maximum bus clock speed of an 8-bit bus? A. 5.68 B. 4.77 C. 6.78 D. 5.77 69. The connector slots are made up of several tiny ______A. "connector slots" B. "finger slots" C. "Quadruple slots" D. "Single slots" 70. The AGP bus runs 2 times the memory bus speed. A. True B. False Answers: 1. A, B, D 32. a 2. D 33. c 3. D 34. c 4. B 35. a,b 5. D 36) b/c B - Refresh and Dot Pitch; 37) b E - None of the above; 38) c B - It contains movable parts; 39) a B - Sound 40) c A - Modulator - Demodulator 46-c...mechanical keyswitch and capacitive 11. Answer is A. 47-d...opto-mechanical and optical 12. Answer is C. 48-b...pointing devices 13. Answer is D. 49-c...Electrophotographic 14. Answer is B. 50-a...True 15. Answer is B. 51. D - It's smaller 16. C. Electrophotographic 52. B - Graphical User Interface (GUI) 17. B. False - trick questions its asking 53. D - All of the above A(space)synchronous not Asynchronous 54. C - Laser jet printers 18. A. Null-modem 55. B - Image quality 19. C. Serial DB-9 female 56.b., 57.a., 58.d., 59.b., 60.a. 20. A. Active Matrix, D. Passive Matrix 61d 21.C-KEYSWITCH TYPE 62d 22.A-THE KEYBOARD 63a 23.B-BIN-5 64a 24.D-SERIAL MOUSE 65b 25.B,C,D 66. Answer is B. 26.b, 67. Answer is A. 27.c, 68. Answer is B. 28.b, 69. Answer is B. 29.b, 70. Answer is A. 30.a. 31. b,c,d Chapter 7 1. Which of the following are types of interfaces for printers (Select all that apply) A. Serial B. USB C. Infrared D. Parallel 2. The ______process is used to print using a laser or LED printer. A. Ergophosphorus B. Electrotonographic C. Electrophotographic D. Dot-Matrix 3. PCL stands for A. Paper Capacity Level B. Printer Control Language C. People Can Laugh D. Post Control Level 4. The fusing process uses ______to seal the toner to the paper. A. heat and pressure B. static electricity C. light emitting diode D. a platen 5. If a customer wanted to do carbonless forms, you would recomment which of the following printers A. Laser B. Inkjet C. Plotter D. Dot-matrix 6.Printers are what kind of output device? A.Mechanical B.Voltage C.Electro-mechanical D.Manual 7.What printer was the first type of impact printer that was developed? A.Daisy-wheel B.Bubble jet C.Interfaces and print media D.Laser 8.What requires high voltage supply? A.PCI B.EP process C.DC supply D.LED 9.What forms images on paper? A.Ink B.Rollers C.Print job D.EP print process 10.What controls how the printer processes the print job? A.Toner B.Rollers C.feeding system D.Driver software 11. Which printer has a speed that is rated by number of characters per second? a) bubble-jet printer b) do-matrix printer c) daisy wheel printer d) laser printer 12. The DC power supply converts house current into what voltages: a) +5Vdc b) -5 Vdc c) +24 Vdc d) all of the above 13. A printer's interface is the collection of hardware and software that allows the printer to ______with/the computer. a) communicate b) signal c) write d) none of the above 14. The basic process by which an EP laser printer forms images on paper is: a) cleaning, conditioning, writing, developing, transferring, fusing b) conditioning, cleaning writing, developing, fusing, transferring c) writing, cleaning, conditioning, fusing, developing, transferring d) transferring, developing, writing, cleaning, conditioning, fusing 15. Which printer receive their peint job instructions one page at a time rather than receiving instructions one line at time. a) Daisy Wheel Printer b) Dot-Matrix Printer c) Bubble Jet Printer d) Laser Printer 16. LCD stands for a. Light and Compact Display b. Lower Cost Display c. Liquid Cristal Display d. Large Cathode Display

17. true or false bps are the same thing as baud a. true b. false

18. RJ45 are used in a. ethernet cable b. modem cable c. scsi cable d. telephone calb

19. all of these are mouse interface types except: a. serial mouse b. bus mouse c. PS/2 d. fast mouse.

20. the two main connectors from a keyboard are a. din-5 and mini ps/2 b. din-6 and large ps/2 c. din-4 and ps/3 d. ps/4 and din-7 21. The ______cable is used as a part of the interface for the HP Laserjet 4L. A. USB B. Serial C. Network Interface Card

22. What two factors that are considered for printer interface software. A. Page description language B. Cable type C. type of printer D. Driver software

23. The EP printing process has ______steps. A. 4 B. 5 C. 6 D. 7

24. The cable for a parallel printer cable has two connections. They are the ______and the ______. This cable should not be longer than ______. A. Male Cetronics 50, Male Centronics 50, 10ft. B. DB9F, DB9F, 25ft. C. DB15M, DB15M, 3 ft. D. DB25M, Male Centronics 36, 10ft.

25. HVPS stands for______. A. High volume print spray B. Heavy vertical power service C. High voltage power supply D. High velocity print signal.

26. what are the three types of printers. a.dot laser, impact ink. laser ink. b.Impact, bubble jet, laser. c.inkjet,bubble jet, and laser. d.dot-matrix, daisywheel, only. 27. Laser printers use electro photographic operation, also called the page printer. a.true. b.false. 28. how many volts does the ep printer to charge the drum. a. -60 vdc b. + 60 vdc c.+600vdc d.-600vdc 29. how many steps does the Ep printer use, and what's the acronym. a. 5 steps cccwdf. b.4 steps cccwtdf. c.6 steps, ccwdtf. d.6 steps, cwtdf 30. what is the interface software for. a.for graphics. b.for music video. c.for corel draw. d.Its the software for the printer that make it operate. 31-What is the main disadvantage of Dot-Matrix printers? a-their image b-their image quality c-their quality d-none of them 32-laser printers are referred to as page printers because they receive their print job instructions half page at a time. a-true b-false 33-What is toner? a-It is the liquid inside the cartridge b-It is the kind of cartridge the printer uses c-It is a black liquid mixed with polyester and cotton as well as monoxide acid particles d-It is a black substance mixed with polyester resins and iron oxide particles 34-What does HVPS mean? a-High Volume Product Supply b-High Value Power Supply c-High Voltage Power Supply d-High Voltage Powered Statics 35-The driver software ---- how the printer processes the print job a-manages b-controls c-deals d-arranges 36. What is the main disadvantage to dot-matrix printers? A. Speed B. Image quality C. Noise D. Inefficiency 37. The solution for PDA owners to be able to print easily was the incorporation of standardized technology used on some______. A. Serial Interfaces B. Parallel Interfaces C. Remote Controls D. None of the above 38. The ______controls how the printer processes the print job. A. Page Description Language B. Print media C. Hardware technology D. Driver software 39. What are the benefit(s) LED page printers have over laser printers? A. Half the cost, smaller, less dangerous to eyes B. Half the cost, smaller, faster C. More efficient, smaller, faster D. More efficient, half the cost, faster 40. The two main differences between an LED page printer and a laser printer are: A. the toner cartridge and the print process B. the cost and the size C. the efficiency and speed D. None of the above 41. The most basic type of printers today is know as what? A. Daisy-Wheel Printers B. Impact Printers C. Laser Printers D. Ink Jet Printers 42. Ink is a liquid that is used to ______the paper. A. "stain" B. "rub" C. "tear" D. "tone" 43. THE DRIVER SOFTWARE controls how the printer processes the print job. A. True B. False 44. The resolutions of LED page printers have yet to break the ______dots-per inch. A. 600 B. 700 C. 800 D. 900 45. PCL works in much of the same manner as Post script, but it's mostly found in which parts? A. Pentium 4 B. Hewlett_Packard C. Dell D. Compaq Answers 26.b, 1. A, B, C & D (All answers are correct) 27.a. 2. C. Electrophotographic 28.c, 3. B. Printer Control Language 29.d. 4. A. heat and pressure 30.d. 5. D. Dot-matrix 31-b-their image quality 6.C:Electro-mechanical 32-b-false 7.A:Daisy-wheel 33-d-It is a black substance mixed with polyester resins 8.B:EP process and iron oxide particles 9.D:EP print process 34-c-High Voltage Power Supply 10.D:Driver software 35-The driver software ---- how the printer processes the 11. C print job b-controls 12. D 36. B - Image quality 13. A 37. C - Remote controls 14. A 38. D - Driver software 15. D 39. A - Half the cost, smaller, less dangerous to eyes 16. c 40. A - the toner cartridge and the print process 17. b 41. Answer is B. 18. a 42. Answer is A. 19. d. 43. Answer is A. 20. a 44. Answer is C. 21. D 45. Answer is B. 22. A and D 23. C 24. D 25. C Chapter 8 1. Which of these type of network topologies is considered the least expensive? A. Star B. Mesh C. Bus D. Hybrid E. Ring 2. AppleTalk uses the ______technology to communicate over it's networks. A. CSMA/CA B. CSMA/CD C. IEEE 802.3 D. ARCNet 3. True/False - Tolken Ring technology was developed by IBM for their mainframe and minicomputer networks. A. True B. False C. Neither 4. The Ethernet Frame Format includes a ______CRC (Cyclic Redundancy Check) at the end of the packet. A. 64 bit B. 48 bit C. 32 bit D. check bit E. none of the above 5. Category 5 cable has ______and can handle data at speeds up to ______A. 2 twisted pair, 10Mbps B. 4 twisted pair, 10Mbps C. 4 twisted pair, 100Mbps D. 3 twisted pair, 10Mbps E. coaxil wiring, 16Mbps 6. Dedicated servers are dessigned to provide specific applications or services for the network. a-true b-false 7. ------are the computers that the users on a network do their work on. a-clients b-workstations c-routers d-servers 8------is any item that can be used on a network. a-applications b-brouters c-a resource d-NOS 9-peer-to-peer and server-based are a-network types b-resource access models c-resources d-network topologies 10-twisted pair cable, coaxial cable, fiber-optic cable and wireless are: a-the four types of cabling methods b-cables c-cabling categories d-levels of cabling 11 The minicomputer was a smaller version of what? A.Client computers B.Mainframe C.Resource model D.Laptops 12 Why were LANs introduced? A.Play games B.surf to net C.Monitor peoples actions D.To connect computers in a single office 13 What is the simpliest physical topology?(select all that apply) A.Mouse B.Bus C.Mesh D.Scanner 14 What OS run on servers? A.LCD B.NOS C.BIOS D.USB 15 Which of the below are popular operating systems that support peer-to-peer resource model?(select all that apply) A.WIN 3.11 B.WIN 95 C.WIN 98 D.WIN NT 16. A network links two or more computers together to communicate and share resources? A. True B. False 17. These are assigned to provide specific applications or servers for the network? A. Local Area Networks B. Servers C. Dedicated Servers D. Wide Area Networks 18. ______means a way of laying out a network. And can describe either the logical or physical layout. A. Peer-to peer B. Topology C. Bus D. Mesh Topology 19. Addressing messages and translating logical addresses and names into physical addresses occurs at the ______layer. A. Application Layer B. Transport Layer C. Sessino Layer D. Network Layer 20. Star topologies are less expensive to install than bus networks, because there are several more cables that need to be installed? A. True B. False 21. What physical topology does fiber-optic typically use? A. Bus B. Star C. Bus or Star D. Bus and Star 22. What is a protocol? A. A set of rules that govern communications over a network B. The bus topology of a network C. The physical topology of a network D. Both B and C above 23. Which of the following topologies is the simplest? A. Star B. Ring C. Hybrid D. Bus 24. Who developed the Token Ring? A. Intel B. IBM C. Intel and IBM together D. None of the above 25. For two computers to send and receive data, the NIC cards must agree on what? A. The maximum size of the data frames B. The time needed between transmissions C. The speed at which data transmits D. All of the above 26.what do LAN and WAN stand for? a.limited access network, wide access network. b.local area network; wide area network. c.land network; wanter network. d.lots net; and wide area nonsense.

27. When was LAN first invented. a.1980 b.1970 c.1960 d.1990

28. what are the the types of network topologies. a.bus, star,ridge, mesh, half-breed. b.ring, mess,hybrid,staring, bus. c.bus, star, ring, mesh, hybrid. d.bust, starry, ringing, messes, hybrid.

29. which topology requires the most cables? a.star. b.mesh. c.hybrid. d.bus.

30. how many layers are there in the OSI model? a.6 b.5. c.7 d.10. 31. Primary networks consists of what primary components? A: servers B: workstations C: resources D: clients 32. Which server specialize in only a few a tasks? A: nondedicated server B: file server C: dedicated server D: printer server 33. Which can be both logical and physical topologies? A: hybrid B: star C: Mesh D: bus 34. Which of these topology is easy to install? A: mesh B: bus C: ring D: hybrid 35. Which layer allows access to network services? A: application B: transport C: presentation D: session 36. ______cabling has been called one of the best advances in cabling. a. Crossover b. Null c. fiber optics d. wireless

37. On a network cable data travels on a ______stream. a.double b.bus c. single d. progressive

38. ______are used when only one protocol is needs to be routed or where a router is not cost effective. a.routers b.bridges c.cables d.brouters

39. Twisted pair cabling is the ______expensive way to connect network systems a.most b.more c.least d.real

40. The OSI model has ______layers.

a.5 b.6 c.7 d.8 Answers 21. B - Star 1. C. Bus 22. A - A set of rules that govern communications over a 2. A. CSMA/CA network 3. A. True 23. D - Bus 4. C. 32 bit 24. B - IBM 5. C. 4 twisted pair, 100Mbps 25. D - All of the above 26.b, 6 a-true 27.b, 7 b-workstations 28.c, 8 c-a resource 29.b, 9 b -resource access models 30.c. 10 a-the four types of cabling methods 31: A,B,C,D 11.B-MAINFRAME 32: C 12.D-TO CONNECT COMPUTERS IN A SINGLE OFFICE 33: C,D 13.B-BUS,C-MESH 34: B,C 14.B-NOS 35: A 15.A-WIN 3.11,B-WIN 95,D-WIN NT 36 c 16. Answer is A. 37 c 17. Answer is C. 38 d 18. Answer is B. 39 c 19. Answer is D. 40 c 20. Answer is B.

Chapter 9 1. All of the following are items you may need in the installation and upgrading process except: A. Screwdriver B. Software Driver C. Limo Driver D. Component being installed 2. Upon installing a new floppy drive, you notice it does not work and the drive light stays on while the computer is powered up, what is most likely the problem? A. The interface cable is plugged in upside down B. The power cable is plugged in upside down C. The driver is not installed for the floppy drive D. The problem is not with the drive 3. The default IRQ for the LPT1 port is _____. A. 3 B. 5 C. 7 D. 9 4. The utility included with DOS for determining available resources on the computer is A. MSCDEX.EXE B. MEMMAKER.EXE C. CONFIG.SYS D. MSD.EXE 5. What is the correct order for removing the power supply from the computer? 1-Remove the mounting hardware 2-Unplug the connectors from the mother board, disk drives and other internal power connectors 3-Shut down any programs and power off the computer 4-Unplug the computer from the outlet A. 1 2 3 4 B. 3 4 2 1 C. 4 2 1 3 D. 4 3 2 1 E. 3 1 2 4 6. On which compatible PC's do you have to remove the screws at the back of the computer and slowly pull off the back? A.Macintosh B.Apple C.IBM D.DELL 7. Which BUS types keep track of the slot expansion boards that are installed inside?(select all that apply) A.EISA B.FSB C.MCA D.PCI 8. How many power connectors to the mother does a standard PC power supply have? A.2 B.4 C.3 D.5 9. What desktop computers use a special drive carrier? A.Compaqs B.IBM PS/2s C.Hewlett-packard D.Apple 10. What process is controlled when a device stores information in a memory address? A.DMA B.CPU C.PC D.RAM 11. what's the first step in disassembly process. a.prep your area. b.remove the cover. c.remove the cards. d.unplug the computer.

12. It's ok to remove the expansion cards with the power cord installed? a. true b.false

13. when installing the drives or the expansion cards, you don't need to worry about static electricity as you don't have power connected to the computer? a. true. b.false.

14. what does the term legacy mean? a.made in japan. b.previous generation hardware. c.made by subaru. d.latent except going against connector yoke.

15. when you install a new card, do you need to install software? a.true. b.false.

16. The standard PC power supply has two conections to the motherboard. To put them back when reconnecting them, the general rule is: A. Black-to-black B. Black-to-red C. Red-to-black D. Red-to-red 17. The only time the motherboard should need to be removed is when it needs to be upgraded or replaced. Otherwise, you should leave the motherboard in the PC's case to prevent: A. Physical damage B. ESD damage C. Physical or ESD damage D. None of the above 18. Various hardware configuration discovery utilities determine the PC's available resources; and one advantage of MSD.EXE over other programs is: A. It can be included on a boot floopy B. It does not require DIP switches to be set C. It does not require jumpers to be set D. It can be purchased cheaply 19. What IRQ does the keyboard use? A. IRQ 0 B. IRQ 1 C. IRQ 2 D. IRQ 3 20. Certain system components also need a memory address. The common memory address assignment for the System Bios is: A. CA000-DFFFF B. E0000-EFFFF C. F0000-FFFFF D. 00000-9FFFF 21. What method is used by peripherals to place data in memory without utilizing the CPU? A: memory addresses B: direct memory access C: I/O addresses D: indirect memory access 22. You should take notes when disassembling which components? A: DIP switch setting B: removing the power supply C: removing the disk drive D: cable position 23. Compaqs, IBM PS/2 and Hewett-Packards are difficult to remove the disk. A: true B: false 24. When you run MSD.EXE it displays what information? A: I/O parts B: memory C: IRQs that are being used D: all of the above 25. When installing card you should force if in if it doesn't go in easily? A: true B: false 26. IRQ 2 has a common use for ______. a.modems b.tape controllers c.just about anything d.disk controllers

27. The basic architecture of the PC DMA buffers are not limited in size and memory location. a.true b.false

28. I/O addresses are also known as ______. a.IRQs b.DMA c.Buses d,jumpers

29. If all else fails ______. a.start over b.throw it away c.ask someone d.read the instructions

30. Storing the BIOS on a ROM chip ensures that it will always be available and will not be damaged by disk failure. a. true b.false Answers 15.a. 1. C. Limo Driver 16. A - Black-to-black 2. A. The interface cable is plugged in upside down 17. C - Physical or ESD damage 3. C. 7 18. A - It can be included on a boot floppy 4. D. MSD.EXE 19. B - IRQ 1 5. B. 3 4 2 1 20. C - F0000-FFFFF 6.C-IBM 21. B 7.A-EISA,C-MCA,D-PCI 22. A, D 8.A-2 23. B 9.A-COMPAQS,B-IBM PS/2s,C-HEWLETT-PACKARD 24. D 10.B-CPU 25. B 11.a, 26 a. 12.b, 27 b 13.b, 28 a 14.b, 29 d 30 a Chapter 10 1. What is the DOS command line for creating a bootable floppy disk. A. FDISK.EXE A: B. FORMAT.EXE A: /B C. FORMAT.EXE B: D. FORMAT.EXE A: /S 2. The _____ command calls a Hayes-compatible modem to attention. A. AT B. FU C. ATTN D. RUN 3. True/False Starting with Windows 95, Microsoft did away with the practice of using a Registry and replaced it with INI files. A. True B. False C. Neither, it uses non of these. 4. If the laser or EP printer prints pages of garbage (what looks like random characters) which of these is the most likely problem (choose all that apply). A. Bad drum unit B. Bad formatter board C. Bad printer driver D. Bad Fuser module E. Dirty corona wire 5. If the computer says "Error 301 Keyboard error or missing. Press F1 to continue." what is the most likely cause. A. Keyboard is wrong type B. Keyboard is not plugged in properly C. Keyboard is placed too close to the monitor D. Nothing is wrong, you just don't know what your doing 6. what if your computer does work right its always freezing, you should boot clean with no driver loading. a.true b.false 7. when your application start to mess up you can fix it by uninstalling it and reinstalling it. a.true b.false 8. when trouble shooting in dos your use the Rem to isolate the line. a.True b.false 9. If you had an error message of 301 what is the error for? a. mother board b.sound card c.the key boards d. hard drive 10. What some of the cause's for a blank page on a laser printer? a.the toner cartridge be b. the corona assembly c. high voltage supply d.all of the above 11-Most troubleshooting is done ith the computer on and "as is". True False. 12-Alpha and Beta software is buggy and will cause problems. True False 13-Which are the areas you have to check in order to find troubleshoting information in Windows: a-Control Panel, My computer the Explorer b-System resources, General protection Faults and the Windows Configuration Files c-The HCL, CONFIG.SYS and Administrative Tools. d-Device Manager and Hardware Profiles 14-Hard Disk system problems usually stem from one of three causes: a-There is a bad disk, a bad monitor or a bad printer b-There is either a bad floppy disk, a bad adapter or a bad connection c-The Adapter is new, The disk is second hand or there is no keyboard. d-The Adapter is bad, The disk is bad or the Adapter and disk are connected incorrectly. 15-What is a stepper motor: a-It is a motor with no control b-It is a motor that can move the way it wants c-It is a motor that can move in very small increments. d-It is a motor that can function with atomic fuel. 16. The most troublesome of all software problems is ______problems. A. Dos B. CMOS C. Windows D. Flash module

17. The Beep Code for a bad system board is ______beep(s ). A. no B. continuous C. 1 long, 1 short D. 1 long, 2 short

18. A Phenomenon known as ______will sometime dislodge chips and cards. A. warp B. heat swap C. heat melt D. chip creep

19. A featUre known as the ______feature removes the magnetic field on a monitor. A. STP B. ESP C. register D. degauss

20. Hard disk system problem usually stem from one or more of the following. A. bad adapter B. bad disk C. adapter and disk are connected incorrectly D. software conflict

Answers 1. D. FORMAT.EXE A: /S 10.d 2. A. AT 11 True 3. B. False 12 True 4. B. Bad formatter board and C. Bad printer driver 13-b 5. B. Keyboard is not plugged in properly 14-d 6.a, 15-c 7.a, 16 C 8.a 17 D 9.c 18 D 20 A, B, C Chapter 1 Links History of Computers http://www.msu.edu/course/lbs/126/lectures/history_f01.html Resistors and Capacitors http://www.williamson-labs.com/ Resistor Color Code Calculator http://www.electrician.com/resist_calc/resist_calc.htm Numbering Systems http://www.northwestern.edu/musicschool/links/projects/midi/pages/undstdbh.html Decimal to Hexadecimal Numbers http://www.jaworski.com/htmlbook/dec-hex.htm Computer Tool Kits http://www.cablesnmor.com/computer-tool-kit.html http://www.keysan.com/ksu2152.htm http://www.crawfordtool.com/index_computer.html?source=overture http://www.specialized.net/ecommerce/shop/frameset.htm Using a Multimeter http://www.doctronics.co.uk/meter.htm ESD http://www.esdjournal.com/ http://www.esda.org/aboutesd.html

Repairing Power Supply http://zeus.eed.usv.ro/misc/doc/upgrep/ch08/ch08.htm

Recycling http://www.webdirectory.com/Recycling/Recycled_Computer_Products/

Chapter 2 Motherboards http://www.motherboards.org http://www.simsmith5.fsnet.co.uk/Hardware/Motherboards_main.html BIOS http://www.kellys-korner-xp.com/xp_bios.htm CPUs http://www.pcmech.com/show/processors/35/1/ Interfaces http://www.bb-elec.com/tech_articles/serial_communications_systems.asp http://www.bb-elec.com/tech_articles/parallel_port_explained.asp http://www.bb-elec.com/tech_articles/the_usb_solution.asp http://www.geocities.com/siliconvalley/sector/9295/joust/usb-vs-firewire.html Power Supply Connectors http://documents.epanorama.net/documents/pc/pcpsu_connector.html Power http://www.chloridepower.com/technology/powerprobs.htm Chapter 3 http://home.cfl.rr.com/eaa/MemoryTypes.htm http://www.pcguide.com/ref/ram/logic.htm http://www.freepractice.com/default.htm http://www.simulationexams.com/SampleQuestions/a+_q1.htm Chapter 4 Storage Devices http://www.storagereview.com/ Floppy Drives http://www.acmehowto.com/howto/pc/hardware/floppydisk/diagnose.htm Hard Drives http://www.anandtech.com/guides/viewfaq.html?i=57 http://www.harddriveupgrade.com/

Partioning http://pages.prodigy.net/jdjd/harddisk/partition.htm

SCSI http://www.ahinc.com/scsi.htm Chapter 7 Daisy Wheel Printer http://enterprisestorageforum.webopedia.com/TERM/D/daisy_wheel_printer.html Dot Matrix Printer http://mimech.com/printers/ Bubble Jet http://www.howstuffworks.com/question163.htm

Chicago --- Cleaning Cubs --- Conditioning Will --- Writing Dominate --- Developing The --- Transferring Field --- Fusing Laser Printer http://www.howstuffworks.com/laser-printer.htm Color Lasers http://www.pctechguide.com/12lasers.htm#LED_printer http://www.blackmox.com/cit106b/coollinks.html

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