Guide to Distributing Your Courseware on Courseware Library

ATTENTION: IF YOU ARE CONTRIBUTING COURSEWARE ON BEHALF OF A MICROSOFT BUSINESS GROUP, contact Courseware Library Project Management by e-mailing [email protected] to discuss specific requirements prior to developing courseware.

Contents Introduction Microsoft Learning’s online marketplace known as Courseware Library provides a Web platform for authors, trainers, and technical experts to publish, sell, and distribute courseware. The courseware can be purchased by training professionals who are part of the Microsoft Partner Network worldwide.

Distributing and selling your course on Courseware Library may yield several potential benefits:  You can generate revenue from your valuable content by selling to Microsoft Partner Network members.  Set your own prices in U.S. currency on your course to optimize its earning potential.  Build a global brand for your courseware within the Microsoft training community.  Grow your reputation with Microsoft Partner Network members and their instructors.  If you are a Microsoft partner with a Learning competency, then publishing and distributing courseware for IT Professional and Developer training on Courseware Library can earn KPI points in the Microsoft Partner Network Program.

 For more information about KPI points, visit https://partner.microsoft.com/global/program/competencies/complearning.

Getting Started Every course distributed on Courseware Library must comply with and remain in compliance with the requirements and obligations described in this Guide. Developing high-quality courseware is a complex, highly specialized skill. Please review the procedures and requirements carefully. They are designed to help you create courseware you can sell and distribute on Courseware Library and may reduce the time you spend revising your courseware.

Courseware Requirements Each course must meet basic requirements in the following areas:  Content quality  Technical and format standards  Subject matter requirements These requirements are described and listed in this document. Content Quality Certification Each course must meet the standards and requirements listed in this guide. In addition, each course must successfully complete and pass the quality review test performed by the Microsoft-authorized test vendor to be eligible for distribution on Courseware Library.

2 As the course provider, you are responsible for paying all fees and costs related to the testing of your course. Testing fees vary depending on your course, and typically run between $495 to $995 for initial testing of a course. For updates and revisions to your course, the fees range from $100 to $995. There are additional testing fees if your course includes build guides for virtual machines. All fees are due to the testing provider upon submission of your course for testing. Please confirm pricing with the testing provider. If your course meets all requirements and passes the quality review test, the testing provider will provide you with a report on your course performance, and will upload your course to Courseware Library for publication. If your course fails the quality review test, you will receive a report from the testing provider that describes changes that you must make. All courses, updates, and revisions must pass the quality review test to be eligible for distribution on Courseware Library.

Quality Review Criteria The quality review will assess courses based on criteria and standards in the table below. Not all of the standards are required for every course. Typically, courses that use these criteria and adhere to some or all of the standards will be of acceptable quality.

Table 2 - Quality Review Criteria Criteria Standards Standard Courseware Components Each course should have the typical components for instructor-led training courses. Not every course will include every component, and some courses may include non-standard components. If a course varies from the standard components, the instructor manual and content should clearly explain what components are included and how they should be used in the course. Typical courseware components include:  Syllabus.  A student handbook (courseware materials for the students).  Trainer preparation guide. (This is also known as the classroom setup guide.)  Instructor manual (courseware materials for the instructors).  Lab answer keys and/or solutions.  PowerPoint Slides to support course content delivery.

3  Assessments.  An End User License Agreement at the beginning of the course.  Copyright notice.  Course support contact information, including name, e-mail address, contact information, and website URL. Accuracy and Depth Courseware must be technically accurate. The content must be of appropriate depth for the intended audience. The courseware should follow accepted instructional design standards for relevancy and structure. The classroom scenario described in the required Trainer Preparation Guide, will be tested with each lab exercise to ensure accuracy. Course objectives must be clearly stated and labs must match with a corresponding course objective for relevancy. Each course objective must be consistent with the course’s intended audience and the stated technical depth of the course. Security Courseware should not include content or advice that conflicts with Microsoft guidelines for trustworthy computing. http://www.microsoft.com/about/twc/en/us/defa ult.aspx Instructional Design and Context Instructional design of courseware should follow principles of the Cognitive Domain of Bloom’s Taxonomy of Learning: 1. Knowledge – Is the content presented so that the learner can recall the new information? 2. Comprehension – Are the course concepts reinforced to help the learner understand the new information? 3. Application – Does the course provide real world examples to inspire the learner to apply the new information? 4. Analysis -- Does the course content facilitate the learner’s ability to break down the new information into its component parts?

4 5. Synthesis (create) – Do the course quizzes and tests adequately assess the learner’s ability to take the new information and create something new from it (write a program, solve a problem, or streamline a process)? Prerequisites and Target Audience Prerequisites for the course are defined. Prerequisites are appropriate for the course. The target audience for the course is clearly defined. The defined target audience is an appropriate match to the content. Course Objectives The course objectives are clearly stated and easy to find. Content Readability The courseware is free of grammatical and spelling errors. Any spelling errors or gross errors in grammar will be sufficient to fail the course. Courses with minor errors in grammar, where learning is not impeded, may be allowed to pass. The style of writing engages the learner appropriately. Courseware Navigation The labeling of graphics, illustrations, photos, tables, and charts appropriately identify the content taught in each of these elements. The courseware includes an accurate table of contents. The courseware headings accurately reflect the content covered. Accurate summaries are used to reinforce the content for each section. The courseware includes an accurate glossary (terms discussed are proper for the course and correctly defined). The overall layout of the course does not distract from the content. Content Style The level of difficulty represented by the content is appropriate for the target audience. (For example, beginner level content for information workers; or advanced content for Web developers.) The courseware content uses examples appropriately to help clarify the content.

5 When used, visual aids such as graphics, illustrations, or photos are effective and appropriate. Courseware language is clear and concise. Course headings accurately reflect the content covered. Accurate summaries are used to reinforce content for each section. The course content is logically structured. All terminology and definitions are used correctly and consistently. All cross-references are accurate. All acronyms are correct and defined in first instance for each section. Use of examples is appropriate and helps clarify content. Use of trademarks or logos does not detract from the learning experience. The course does not contain any third-party advertising. Practical Experience When the courseware contains written exercises or lab exercises, they are: • Relevant to the course objectives. • Clearly written and easy to follow. • Work as intended without technical difficulty. • Accurate reflections of the instructional content. • Sufficient to practice the skills in the course. • Practical and useful. • Labs match corresponding course objectives. Testing When the course contains a pretest, it accurately reflects the course objectives (or the course content if no objectives are used). When the course contains a post-test, it accurately reflects the course objectives (or course content if no objectives are used). The post-test provides useful feedback for the student. If the course contains quizzes for sections, modules, or other units of content, they

6 accurately reflect the course objectives (or course content if no objectives are used). Teachability The courseware includes guidance comprehensive enough to prepare the instructor to teach the course. Typical recommended components for the instructor include: • Trainer preparation guide with guidance on how to teach the course. • Setup guide with guidance on how to setup the labs and classroom. • Instructor notes with guidance on how to present materials. • Defined target audience. • Course prerequisites. • Lesson quizzes. • Relevant pretests and post-tests. Compliance Courseware must comply with the Courseware Library Terms of Use and the Course Provider Agreement. Microsoft trademarks comply with the General Microsoft Trademark Guidelines listed on www.Microsoft.com Geopolitical guidance It is difficult to design a course for everyone in the world who might use it. To make your courseware acceptable to more customers, it helps to recognize and avoid common geopolitical issues. • Use consistent terminology. • Respect cultural and local sensitivity. Create content that does not incorporate slang, jargon, colloquial expressions, or culture- specific metaphors. • Respect cultural sensitivity in art and multimedia. Content should not use art or multimedia that does not have global meaning.

7 Virus abatement All courseware files submitted must be scanned with the Microsoft Security Essentials tool or equivalent, and the course must not contain any viruses, spyware, malicious software, hidden content or other unauthorized, hidden, or harmful programs.

Formatting and Technical Requirements for Courseware Library To prepare a submission for the Courseware Library 1. Fill out the Courseware Submission Form. 2. Create a syllabus using the Courseware Library Syllabus Template. 3. Acceptable proposals will receive a course number from Microsoft Learning 4. Prepare a list of all files in the course using the File List Template 5. Follow the file naming and format requirements in Table 3. 6. Some file types must be compressed before being added to your course package. These file types include, but may not be limited to: .bat, .dll, .msi, ocx, .vbs, .rll, .msp, and .js. This content can be compressed using Windows or a utility such as WinRAR or WinZIP. 7. Compress all separate PowerPoint files into a single zip file. 8. Use the correct language abbreviation for your course. Table 4 lists language abbreviations that are supported. Other languages cannot be published or sold at this time on Courseware Library. 9. Compress your entire course into a zip file package and name it as listed in Table 4.

Important! File and format restrictions  No self-extracting executable files (.exe) may be included in courseware.  Individual files may not exceed 40 MB.  Courseware file names must be 50 characters or less.  Courses containing files that do not follow these requirements will be returned to the author or publisher.

Every course proposal should be submitted using the Courseware Library Syllabus Template (CWL_Course_Syllabus.docx) and the Courseware Submission Form. In addition, every course must include a list of all files in the course using the File List Template. The file list template must be submitted to ProCert along with your course for quality review.

When preparing your course: 1. Follow the file naming and formatting requirements. 2. Compress all PowerPoint files into a single zip file. 3. Compress active content into a zip file. 4. Compress the entire course into a zip and name it according to the guidelines.

8 You will submit this zip package to the authorized vendor for quality review after you have been approved as a provider for Microsoft Learning Courseware Library, and after your course proposal has been accepted by Microsoft Learning.

Name files using all required identification elements Files must be named using your course number and revision letter plus the language abbreviation. Naming structure 5####B-YYY_StudentHandbook.pdf Where  5#### is the course number  B is the revision letter, followed by a hyphen.  YYY is the three-letter language abbreviation, followed by an underscore.  StudentHandbook is the file name, followed by the file type suffix

The zip file containing all courseware file, (the course package) must be named with the course number, language abbreviation, and the date that the zip is created Naming structure 5####B-XXX_2011-12-30.zip Where  5#### is the course number  B is the revision letter, followed by a hyphen  XXX is the three-letter language abbreviation, followed by an underscore.  2011-12-30 is the date the zip is created (YYYY-MM-DD) followed by the .zip suffix.

The following table outlines all file requirements for easy reference and provides examples of naming requirements for a course written in U.S. English.

Table 3 – File Naming and Formatting Requirements

Table of File File File Com- Acceptable Files Module File Name Comprehensive Book Naming and Format pression to Upload 2 Example File Name Example Formatting Allowed? Requirements (Using Content Type winrar or winzip) 1 Student Manual PDF No Individual modules 54646A- 54646A- or comprehensive ENU_StudentManual_01 ENU_StudentManual book Trainer Manual PDF No Individual modules 54646A- 54646A- or comprehensive ENU_TrainerManual_01 ENU_TrainerManual book Lab Manual PDF No Individual modules 54646A- 54646A-

9 or comprehensive ENU_LabManual_01 ENU_LabManual book Instructor Notes PDF No Individual modules 54646A- 54646A- or comprehensive ENU_InstructorNotes_01 ENU_InstructorNotes book Setup Guide PDF No N/A N/A 54646A- ENU_SetupGuide Student CD ISO Yes N/A N/A 54646A- image ENU_StudentCD Trainer PPTs Power- Yes3 Individual modules 4646A- 4646A- point or comprehensive ENU_Powerpnt_01 ENU_Powerpnts 2007 - deck PPTx Lab/Exercise Various Yes Individual modules 54646A-ENU_Labfiles_01 54646A-ENU_Labfiles Files and (.htm, . or comprehensive Solutions bat, collection .exe, .xlsx, etc.) Course Package ZIP Yes All files for the NA 54646A- course are to be ENU_01022010.zip added to zip. Name the zip using course number and date.

Language abbreviation list A course must be written in one of the following 16 supported languages to be eligible for distribution on Courseware Library:  Chinese (Simplified)  Czech  Danish  Dutch  English  French  German  Italian  Japanese  Korean  Norwegian  Polish  Portuguese (Brazil)  Russian  Spanish  Swedish

10 The following table lists the three-letter language abbreviations typically used for Courseware Library.

Table 4 – Language Abbreviations for File Naming Language Abbreviation Language CHS Chinese (Simplified) CSY Czech DAN Danish NLD Dutch ENG English (United Kingdom) ENU English (United States) FRA French DEU German ITA Italian JPN Japanese KOR Korean NOR Norwegian PLK Polish PTB Portuguese (Brazil) RUS Russian ESP Spanish SWE Swedish

Subject Matter Requirements Courseware Library is a marketplace platform for you to distribute and sell your courseware that fills gaps and extends the portfolio of Official Microsoft Learning Products (OMLP) and Microsoft Official Courses (MOC). Courseware that covers 50% or more of the same subject matter as any existing or planned OMLP or MOC courseware, whether the 50% is covered in one course or in multiple courses in sequence or as a collection by the same author, is not eligible for distribution on Courseware Library. To learn what OMLP and MOC courseware is currently offered or planned, review the Microsoft Learning Training Catalog. Courseware Provider/Author Profile and Contact Information As the owner of the courseware, you are responsible for providing technical and customer support for your courseware. You are required to provide a profile that includes information about you and/or your company, as well as contact information where users of your courseware can contact you for technical and customer assistance. The Courseware Provider/Author Profile template is provided on the Microsoft Learning Author Portal.

11 Distributing your Course on Courseware Library Becoming a vendor When you submit a proposed syllabus for a new course, Microsoft Learning will determine if you are an approved vendor. If you are not, Microsoft will contact you with information on how to become a vendor. You must become a Microsoft approved vendor to publish and distribute your course on Courseware Library. To become a Microsoft approved vendor, you complete and submit a vendor application form and the vendor registration form provided by Microsoft. You will be provided with a vendor registration form that explains in detail how to obtain a US federal identification number. It also contains information about any other U.S. Government tax forms you might be required to complete. This is typically a one-time process. The vendor approval process typically is complete within 2-4 weeks. If you are approved as a vendor, you will receive your Microsoft vendor identification number that you will use when distributing and selling your course(s) on Courseware Library.

Submitting Courseware Proposals For each course you wish to distribute on Courseware Library, you are required to: Step 1: Complete and Send the Courseware Submission and Courseware Library Syllabus Forms 1. Download the Courseware Library Submission Form template – CWLib_Submission_Form.xlsx. 2. Download the Microsoft Courseware Library Syllabus template – CWLib_Course_Syllabus.docx. 3. Complete these forms, providing your contact information and all of the required data. 4. E-mail [email protected] and attach both completed forms to the e-mail. 5. DO NOT send courseware materials, files, or content. 6. Use the following template for your e-mail:

To: [email protected] Subject: New Courseware Library Submission – Title of Course

I would like to distribute the following course on Courseware Library. This e-mail includes my completed syllabus and submission forms, but does not include my course or any course materials. I have reviewed and will comply with the authoring and publishing requirements located on the Courseware Library Authoring site http://go.microsoft.com/fwlink/?LinkId=205611.

I understand that my course must successfully complete the testing process (including

12 passing the quality test) before my course is eligible for distribution on the Courseware Library.

 Course Title: (The title of your course)  Course Language: (Such as English)  Length of Course: 1 day-5 days.  Author Name: (Author of the course)  Author E-mail: (Author’s e-mail)  Country in which the courseware provider is based: (your country)  Is this a new course or an update or revision of a published course? (New/Update/Revision)

Step 2: Receive your course number If your course topic is eligible for distribution on Courseware Library, you will receive a reply in approximately two business days. Microsoft Learning will assign a unique Courseware Library course number that will be used to identify your course on Courseware Library. You are required to use this number when naming your course files and your course packages, as explained in the requirements. The Courseware Library unique course number belongs to Microsoft and may only be used when you distribute the course on Courseware Library. You must remove the Courseware Library course number from your course if it is distributed through other channels.

How course numbers work The first version of a course is always assigned the letter “A” as in 50000A. This course number, “50000” is the Courseware Library course ID number that identifies your course in Courseware Library. The “A” indicates that this is the first version of the course. Every time your course is substantially revised, it will receive a new letter (B, C, D, and so on). This indicates to the instructor that the course has changed substantially and may require some additional preparation. For example, if you added a new module or chapter to your course and resubmitted it, the course number would be 50000B.

All revisions to your course must be listed in a change log as described in the Revisions and Updates section below. All revisions must successfully pass the test performed by the quality testing vendor designated by Microsoft. Step 3: Accept the Courseware Provider Agreement For each course you distribute via Courseware Library, you will be required to sign and return to Microsoft the most recent version of the Courseware Library Course Provider Agreement. This agreement contains the terms and conditions under which you distribute and sell your course on Courseware Library.

13 Step 4: Review the Course requirements and resources Your course must meet all applicable requirements in this Guide to Distributing Your Courseware on Courseware Library to successfully pass the test and be eligible for distribution on Courseware Library.

Important: If your course does not meet these requirements for quality and content, it will fail the test. There may be additional fees to resubmit your course for retesting.

When you feel your course is compliant with these requirements and you are ready to submit your course for testing, please send an email to [email protected] using the following e- mail template.

To: [email protected] Subject: Courseware Library Course #5#### Complete Course # Course Title: Vendor ID #:  I have signed and returned the Course Provider Agreement to Microsoft for the course referenced above.  My course and course content complies with all the authoring and publishing requirements located on the Courseware Library Authoring site http://go.microsoft.com/fwlink/?LinkId=205611 and in the Course Provider Agreement.  I understand that my course must successfully complete and pass the testing process performed by the Microsoft authorized test vendor before I can distribute my course on Courseware Library.  I give Microsoft permission to share my personal information and course information with the Microsoft-authorized test vendor in order for them to contact me regarding testing my course.

Step 5: Testing Courseware Your courseware must first successfully complete and pass the test performed by a Microsoft authorized test vendor before it is eligible for listing in Courseware Library. You understand and agree that your relationship with the test vendor is directly with the test vendor and not with Microsoft. When your courseware is ready, Microsoft will provide information on how to engage with the test vendor. You will incur test fees for your course to go through the testing process. The test vendor will provide you with payment instructions and information regarding the testing process. After your course has completed the testing process, the test vendor will notify you, via e-mail, if your course passed or failed the test. If your course failed the test, the test vendor will provide you with a report listing the reasons why your course failed.

14 Important: If your course (a) complied with a minimum of 80% of the course requirements, and (b) test score showed 20% or less of missing or corrective course objectives, and you resubmit the same course for retesting within 3 months from the initial date the test vendor notifies you of your course failure, the test vendor will not charge you an additional fee to retest your course. Step 6: Receive approval and notification that your course is published The quality test vendor will notify you if your courseware passes. They will transfer your courseware into courseware Library, and typically, courses are available for purchase on Courseware Library approximately two weeks after the course passes the quality test. Microsoft will provide you with an e-mail notification when your course is available for purchase on Courseware Library at https://partnerlearning.microsoft.com

Revisions and Updates You are encouraged to make updates and revisions to improve your course based on feedback from students or instructors.

Courseware Library defines two types of changes: updates and revisions.

Updates are minor changes to content, formatting, or files. For example, correcting a heading, adding a missing step in a lab for clarity, or replacing a screenshot or image that does not display correctly.

Revisions are moderate changes to the course. For example, adding or eliminating chapters or modules, or adding new labs to the course.  A revision trains on the same version of the technology (e.g., Visual Studio 2008/.NET Framework 3.5)  A revision remains the same as to level, audience, and length (level 200, Developer, 3 days from version to version)

To propose an update or revision, skip steps 1-3 and follow steps 4-6 above. You will submit a change log with a list of proposed changes to your course to Microsoft instead of the syllabus. You will not submit the courseware files to Microsoft. The files must be submitted for review by the quality test vendor. Please check with the test vendor regarding the fees to test your updates or revisions. The test vendor will test your changes and notify you if your changes passed or failed the test. If your changes passed the test, the test vendor will transfer your course to the Courseware Library.

To submit updates or revisions 1. List all revisions and updates in a change log. Use the change log template in the appendix to prepare the list of changes. Send this to [email protected] for review. 2. Name the change log file according to the naming conventions. For example, 54646A- ENU_changelog.pdf 3. Add the change log file to your courseware package zip file. 4. After Microsoft reviews the change log, resubmit your entire course to the quality test vendor with files that have changed and files that have not changed.

15 If your course substantially changes from its original version, it will be considered a new course. Substantial changes include covering a new version of the technology, covering new features, addressing a new audience, or changes in course length.

For a new course, you must complete and submit new course proposal and syllabus forms and sign a new Course Provider Agreement.

Below are some guidelines for determining whether your course changes are considered updates, revisions, or a new course:

Table 5 – Course Revision and Updates

Impa Licensin Syllabu Change Change Type ct Indicator g s Log SKU New Course Major New Customer New None New  Software/technol course must buy ogy version upgrade number new license  Course title changes  major overhaul to content  # of days (duration) changes Revisions Major New alpha Customer New Mandato New  moderate revision must buy ry content (change new changes/removal log file license required)  new modules or labs Updates Minor None Customer Update Mandato Same  bug fixes or (change can d or no ry minor content log file downloa change updates required) d coursewa  updated lab re with steps or code updates snippets without

16  adding/fixing purchasin missing content/files g new license

Questions If you have questions about distributing your course on Courseware Library, please contact [email protected].

Courseware Submission Checklist

To make sure that you have fulfilled all prerequisites and prepared your course according to the Courseware Library quality, content, and technical requirements, use the following checklist. These items are necessary for you to complete to successfully distribute your course on Courseware Library.

Table 6 – Submission Requirement Checklist Submission Checklist Requirement Completed? Course Syllabus completed and submitted Courseware Submission Form submitted Course Number Received from Microsoft Vendor ID registration complete Courseware Provider Agreement signed and returned to Microsoft Course content meets quality requirements Course content meets file type and format requirements Course content and courseware zip package is named according to conventions required File list template is complete and included in courseware package Courseware Provider/Author Profile template is complete and included in courseware package

17 Frequently Asked Questions What types of content can I submit to Courseware Library? Courses in Courseware Library generally fall into one of two categories:  Existing training content on Microsoft technologies: Many partners, consultants, instructors, and others have created training content because of their unique business needs, specializations, and customers’ requirements.  New course on Microsoft technologies: Authors who are considering creating courses typically do so based on technologies requested by their customers and clients, or emerging skills and technologies they anticipate will be in high demand. Courses must be in one of the supported languages.

How do I get paid for the courseware I sell on Courseware Library? Authors are paid 70 percent of the total “net receipts” from sales of your courseware that Microsoft collected money from purchasers. Microsoft will total all transactions for your courseware sales on which Microsoft was able to collect money. You are responsible for paying all taxes on the payments you receive.

Who can distribute courseware on Courseware Library? Any author who is a Microsoft approved vendor and complies with the requirements can distribute their course on Courseware Library. All subject matter experts on Microsoft software, technologies, and solutions worldwide are eligible to distribute their course on Courseware Library.

Who can purchase a license to courses from Courseware Library? Only Microsoft Partner Network members may purchase a license to courseware from the Courseware Library.

Who are the audiences for Courseware Library courses? The content in Courseware Library serves multiple global audiences: IT Professional, Developer, and Information Worker.

What if my planned course is already represented by a Microsoft course? Courseware that covers 50% or more of the same subject matter as any existing or planned MOC courseware or Microsoft Certification exam, whether that 50% is covered in one or in multiple courses by the same author, is not eligible for distribution on Courseware Library.

18 Who sets the price of my course? Authors set the course price in U.S. currency for their courses they distribute on Courseware Library. You indicate the U.S. currency price for your course in the price field on the Courseware Submission Form. Microsoft will calculate the equivalent price for your course if you sell it in other currencies with reference to foreign exchange rates and how Microsoft converts its U.S. prices into foreign currency for its own Microsoft courseware.

How long does it take before I can distribute my course on Courseware Library? This can vary greatly. If you are a Microsoft approved vendor distributing an short course that doesn’t contain complex features, and your course passes its initial test, you could be distributing your course on Courseware Library in approximately 3-4 weeks. If you are not a Microsoft approved vendor, or your courseware is longer, and more complex, the process may take much longer.

Can someone else submit courseware on the same topic as my course? Yes, only courses on the same subject matter as an existing or planned OMLP or MOC course are not eligible for distribution on Courseware Library.

I am a Microsoft-approved vendor but I have never distributed one of my courses on Courseware Library, do I need a new vendor number? If you have a current Microsoft Corporation vendor number, you can use that number to distribute your courses on Courseware Library. However, if you reside outside the U.S. and your vendor number is with a Microsoft affiliate or subsidiary, you will need to apply for a Microsoft Corporation vendor number

Can Software Assurance Training Vouchers (SATV) be redeemed for training sessions using courses in Courseware Library? IT Pro and Developer courses that are listed under “Training Vouchers” in Courseware Library can be used for training sessions that qualify for SATV redemption. Your course can benefit from the expanded marketplace. Training sessions using information worker courseware does not qualify for SATV redemption. For more information about the SATV program, please visit http://www.microsoft.com/learning/en/us/business/software-assurance.aspx

Can I utilize my logo in my content? We welcome authors and publishers to include their logos in the content that they submit for publication, provided such use is compliant with the course requirements.

Can I place marketing content in my courseware? No. Marketing materials cannot be embedded in courseware content.

Can I write a soft-skills course? Yes. You can distribute your course that promotes the adoption and usage of Microsoft technologies, as well as their effective delivery in appropriate audiences in Courseware Library.

19 How do I price my courseware? Microsoft Learning does not provide pricing guidance for third-party courseware.

Can I change the pricing of my courseware? Yes. However, we ask authors to keep their prices consistent for at least one year to enable Microsoft Learning partners to budget for their courseware purchases accordingly.

How does Courseware Library handle plagiarism? Any course for which Microsoft receives an assertion or claim that the course infringes the rights of a third party will be removed from Courseware Library.

Can I distribute my courseware elsewhere? You are free to distribute your courseware using other channels. However, you will may not use the Courseware Library ID number provided to you, since that number must not be used outside Courseware Library.

Is support provided for courseware in the Courseware Library? You are responsible for providing technical and customer support for your courseware. You are required to include contact information in the profile information as part of your courseware.

Who can I contact if I have more questions? If you have any questions, please contact [email protected].

This document is provided “as-is”. Information and views expressed in this document, including URL and other Internet Web site references, may change without notice. You bear the risk of using it.

This document does not provide you with any legal rights to any intellectual property in any Microsoft product. You may copy and use this document for your internal, reference purposes.