Competency Definitions EA Career Path

• Competency specification: “-” I “= “ Similar to BTM document ex. SFIA-PRMG=3 • Proficiency level could use Bloom or come up with our own or even map to something like SFIA

indicates which model is used to define the competency standard or provide guidance. In summary: 1. BLOOM = Updated Bloom’s Taxonomy 2. SFIA = Skills Framework for the Information Age 3. PMI = Project Management Institute 4. IIBA = International Institute of Business Analysis 5. CMC = Certified Management Consultants of Canada, CMC Competency Profile and associated CMC Competency Framework Summary 6. MSC = Management Standards Centre, National Occupational Standard

AT – Analytical Thinking Ref Competency Standard AT-1 Systems thinking – The ability to understand how processes BLOOM=2 within a system influence each other within the whole. AT2 Creative thinking - The successful generation and BLOOM=3 productive consideration of new ideas or the application of new ideas to resolve existing problem (IIBA) AT-3 Problem solving – The resolution (both reactive and BLOOM=3 proactive) of problems throughout the information system lifecycle, including classification, prioritisation and initiation of action, documentation of root causes and implementation of remedies to prevent future incidents. (SFIA) AT-4 Strategic thinking - The capability to recognise and exploit BLOOM=4 business opportunities provided by IT, (for example, the Internet), to ensure more efficient and effective performance of organisations, to explore possibilities for new ways of conducting business and organisational (SFIA) (as INOV: innovation) AT-5

AR – Architecture Ref Competency Standard AR-1 Modeling - Appropriately uses models to represent a BLOOM=4 simplified view of a complex reality and Ensures that information captured in different models is consistent and accurate (IIBA) The production of abstract or distilled representations of situations to aid the communication and understanding of existing, conceptual or proposed scenarios. Predominantly focused around the representation of processes, roles, data, organisation and time. Models may be used to represent a subject at varying levels of detail and decomposition. (SFIA) AR-2 Design - the creation of a plan or convention for the BLOOM=4 construction of an object or a system that satisfies stated business objectives AR-3 Process - The identification of new and alternative BLOOM=3 approaches to performing business activities. The analysis of business processes, including recognition of the potential for automation of the processes, assessment of the costs and potential benefits of the new approaches considered and, where appropriate, management of change, and assistance with implementation. May include the implementation of a process management capability/discipline at the enterprise level. (SFIA) (as Skill Business Process Improvement)

CO – Communication Ref Competency Standard CO-1 Oral - Can communicate effectively in a variety of situations BLOOM=3 to ensure understanding (IIBA) (2.4.1) CO-2 Written - Can communicate effectively in a variety of BLOOM=3 situations to ensure understanding (IIBA)(2.4.3)

FI – Finance Ref Competency Standard FI-1 Cost benefit analysis - Prioritizes effectively based on factors including business value, cost to deliver and time constraints (IIBA) (1.5.1) FI-2 Budgeting

IS – Interpersonal Skills Ref Competency Standard IS-1 Influence – engendering ‘buy-in’ for new ideas, and BLOOM = 3 reducing resistance to necessary changes (IIBA) (2.5.2) IS-2 Negotiation - Encouraging stakeholders to reach win/win BLOOM = 3 outcomes on a regular basis; Understanding of political implications in conflicts and negotiates in a politically sensitive manner (IIBA) (2.5.1) IS-3 Conflict resolution - Ensuring that participants in a BLOOM = 2 discussion correctly understand one another’s positions; Encouraging stakeholders to reach win/win outcomes on a regular basis; Understanding of political implications in conflicts and negotiates in a politically sensitive manner (IIBA) (2.5.1) Effective resolution of conflict; Developing trust among team members (IIBA) (2.5.3) IS-4 Political savvy - The preparation of a sustainability strategy BLOOM = 3 taking into account any established corporate strategy, Evaluation and inclusion, as appropriate, of political, legislative, economic, social and technological factors. Identification of major external standards, practices or schemes to be adopted. Consultation with identified relevant parties, either internal or external. Obtaining agreement to the strategy and the commitment to act upon it. (SFIA) (as SUST: Sustainability Strategy) also (IIBA) (1.4.4)

LE –Leadership Ref Competency Standard LE-1 Project Management – Demonstrate the ability to SFIA = 4 / BLOOM = 3 effectively plan, manage and lead a business technology project (SFIA) (as PRMG: Project Management) LE-2 Portfolio Management - The development and application BLOOM = 3 of a systematic management framework to define and deliver a portfolio of programmes, projects and ongoing services. Includes the implementation of a strategic investment appraisal and decision making process based on a clear understanding of cost, risk, inter-dependencies, and impact on existing business activities, enabling measurement and objective evaluation of potential changes and the benefits to be realised. The prioritisation of resource utilisation and changes to be implemented. (SFIA) (as POMG: Portfolio Management) LE-3 Effectiveness – Not a separate competency Competency models describe the knowledge, skills, abilities and other personal characteristics required for a person to be successful in a job and to perform that job effectively. A competent person is one who is capable of performing a role effectively and in a fashion that meets the reasonable standards and expectations of those he or she interacts with. (IIBA)(Page 7)

MA – Management Ref Competency Standard MA-1 Decision making – BLOOM = 3 Confidence of the participants in the decision-analysis process that a decision is correct; Decisions are effective in addressing the underlying problem; The impact of uncertainty and new information when making decisions can be effectively assessed (IIBA) (2.1.1) MA-2 Strategic Planning – Bloom = 4 / SFIA = 5 The management of the infrastructure and resources required to plan for, develop, deliver and support services and products to meet the needs of a business. The preparation for new or changed services, management of the change process and the maintenance of regulatory, legal and professional standards. The management of performance of systems and services in terms of their contribution to business performance and their financial costs and sustainability. The management of bought-in services. The development of continual service improvement plans to ensure the infrastructure adequately supports business needs. (SFIA) (as ITMG: IT Management) Understands overall business structure, strategy and impact on work efforts (IIBA) (1.4.3) MA-3 Coaching and Mentoring – BLOOM = 2 Verifying that learners have acquired information that has been imparted to them; Ability of learners to use new skills or demonstrate new knowledge (IIBA) (2.4.2) MA-4 Policy /governance – BLOOM = 4 / SFIA = 5 The establishment and oversight of an organisation's approach to the use of Information and IT, including acceptance of responsibilities in respect of both supply of, and demand for IT; strategic plans for IT, which satisfy the needs of the organization’s business strategy; transparent decision making, leading to valid reasons for IT acquisitions with appropriate balance between benefits, opportunities, costs, and risks; provision of IT services, levels of service and service quality which meet current and future business requirements; policies and practices for conformance with mandatory legislation and regulations, which demonstrate respect for the current and evolving needs of all stakeholders. (SFIA) (as GOVN: IT Governance)

TE – Technology Ref Competency Standard TE-1 Software applications – Be able to explain software BLOOM=2 development methodologies, lifecycle and techniques. TE-2 System integration - The incremental and logical BLOOM = 3 / SFIA = 5 integration and testing of components and/or subsystems and their interfaces in order to create operational services. (SFIA) TE-3 Software quality assurance – “ensuring that the agreed SFIA = 3 / BLOOM = 2 quality standards within an organization are adhered to and that best practice is [disseminated] throughout the organization” (SFIA)(as QUAS: Quality assurance) TE-4

The revised Bloom’s Taxonomy includes the following: 1. Remembering: Retrieving, recognizing, and recalling relevant knowledge from long-term memory. 2. Understanding: Constructing meaning from oral, written, and graphic messages through interpreting, exemplifying, classifying, summarizing, inferring, comparing, and explaining. 3. Applying: Carrying out or using a procedure through executing, or implementing. 4. Analyzing: Breaking material into constituent parts, determining how the parts relate to one another and to an overall structure or purpose through differentiating, organizing, and attributing. 5. Evaluating: Making judgments based on criteria and standards through checking and critiquing. 6. Creating: Putting elements together to form a coherent or functional whole; reorganizing elements into a new pattern or structure through generating, planning, or producing.