General Manager Profile: Mashomack Preserve Club

GENERAL MANAGER PROFILE: MASHOMACK PRESERVE CLUB PINE PLAINS, NY

THE GENERAL MANAGER OPPORTUNITY AT MASHOMACK PRESERVE CLUB

The General Manager position at Mashomack provides a unique opportunity to lead a close knit team at a world class Club in the heart of Hudson Valley New York. Mashomack is seeking a GM who demonstrates a natural leadership style while promoting a culture focused on providing a consistently exceptional membership experience.

MASHOMACK PRESERVE CLUB & COMMUNITY

Mashomack Fish & Game Preserve Club is a 1,900-acre private sporting preserve and social club located in Dutchess County, New York, in the town of Pine Plains. Dutchess County is in southeastern New York, between the Hudson River and the New York–Connecticut border, and about halfway between Albany and New York City. The county has an abundance of natural scenic beauty, outdoor recreation, historic landmarks, restaurants, festivals, and more.

Founded in 1964 on Shelter Island by Daniel Daly and David Thieringer, the Club relocated to northern Dutchess County in 1979. Today, Mashomack’s members own and operate the Club, and the Club’s Board of Governors has begun the process of conserving Mashomack’s property under permanent easement. In 2008, the Club preserved and protected forever more than 1,650 acres by conservation easement to the Dutchess Land Conservancy. This was the largest and most substantial conservation easement ever given to the DLC, creating a contiguous protected area of more than 4,300 acres, connecting land preserved by National Audubon, The Nature Conservancy, the State of New York, and other land protected by the DLC.

Mashomack‘s 400 members and their guests enjoy a variety of sporting activities centered around shooting and sporting clays, overseen by Shooting Manager Tyler Olay. They also engage in fishing, polo, tennis, and swimming. The Club provides dining and lodging facilities, which are located in a cluster of buildings anchored by the main Clubhouse, an 1800s Greek Revival “early transitional” building overlooking picturesque Halcyon Lake. The Club’s ambiance is charming, casual, and intimate.

The Clubhouse will soon be undergoing a $750,000 renovation of the bar area and entrance. This capital project is intended to enhance the overall food and beverage experience at the club to better reflect the clubs commitment to creating a “must have” dining experience for its members.

The Club has very high standards of service and hospitality. These standards are maintained because the staff works as a close knit and enthusiastic, professional team dedicated to providing the best possible service to and facilities for Mashomack members.

MASHOMACK’S MISSION To provide our members and their guests with world class wing shooting, fine dining and comfortable lodging, now and for future generations. MASHOMACK’S STAFF PHILOSOPHY

 To anticipate and attend to every member’s needs, no matter how small;  To provide an environment for both dining and shooting experiences that will be a source of pride for the membership;  To serve each member with warmth, courtesy and sincerity;  To foster team cooperation, creativity and success; and  To be sensitive to each other’s dignity, needs and ideas.

MASHOMACK BY THE NUMBERS:

312 members, regular; 54 non-resident; 34 social; 5 honorary $42,000 plus $12,000 Initiation fee $4,000 Annual dues $3.7M Gross volume $1.25M Annual dues volume $774,343 F&B volume $1.13M Gross payroll 15/pt20 Employees in-season; 15/pt25 off-season 12 Board members 58 Average age of members

MASHOMACK PRESERVE CLUB WEBSITE: www.mashomackclub.com

GENERAL MANAGER JOB DESCRIPTION

 The General Manager must be passionate about the great outdoors.  As the "face" of the Club, the General Manager must be visible to the membership and guests with a hands-on approach.  Candidates should have a strong background in the operations of a private club with member and guest accommodations and full service food and beverage.  Lead & manage a culture that provides exceptional personalized member experiences while ensuring the long term success & profitability of Mashomack.  The General Manager is responsible for the development, analysis and execution of Club budgets. The GM must analyze, decipher and disseminate financial information to the President for reporting purposes and to his or her team for effective management and delegation.  Responsible for implementing programs and events that highlight the club’s commitment to service and food & beverage excellence and promote its continual and frequent use.  Possess an understanding and appreciation of hunting and sporting activities.  Insure that Mashomack resources are fully utilized to achieve the board’s defined objectives.  Work closely with owners to establish a credible approach to management and marketing for the property – both real and perceived.  Must have strong leadership qualities and the ability to teach, train, motivate, direct and control all facets of a full service club.  As a member of the cross-functioning team, assists in all areas and in all duties as needed to provide the best member experience.  Must adhere to the core values of Mashomack.

ESSENTIAL FUNCTIONS

www.kkandw.com 2 LEADERSHIP  Uphold philosophy and values of the Club.  Lead and inspire all employees to work to their highest capabilities in order to achieve the highest possible standards.  Hold team accountable for results.  Provide leadership to position the property to achieve the mission.  Develop and implement business plan.

DIRECTS THE OPERATIONS OF THE CLUB  Embrace, communicate, and live the Mashomack culture to all internal/external stakeholders.  Cooperate in the development of the strategic direction of Mashomack.  Focus on day to day operations of the business to meet budget, financial and performance goals.  Continue professional & personal development as well as networking within the industry to monitor, develop, and implement best practices.  Provide oversight for marketing & membership development as well as communication with members.  Communicate and work closely with the Shooting Manager in all aspects of the member experience. Collaborate to plan events and interactions that highlight the premier status of Mashomack.  Facilitate communication & information flow with the Mashomack executive team.

COMMUNITY/PUBLIC RELATIONS  Maintain good rapport with, and take leadership role in, appropriate professional associations, educational institutions, philanthropic organizations, and community groups. Ensure that the property participates in relevant industry, trade, and community events.  Develop and maintain good business and community relationships; support and participate in those business and community activities which will benefit the Club’s positioning.  Responsible for the management of Mashomack’s reputation internally, externally, and in the Hunting and Sporting Club industry.  Work with corporate partners in Development, Marketing and Sales to promote Mashomack in the Hunting and Sporting Club industry.

QUALITY HOSPITALITY – GUEST EXPERIENCE AND GENERAL ORGANIZATION  Implement and support programs to enhance product and service at a four/five-diamond level.  Utilize member feedback to improve performance.  Institute a program of regular inspections to see that standards are maintained.  Review and identify all purchasing sources, specifications, etc., for improvement in quality, service, and/or price.  Deliver personalized experiences based on member preferences and history.

EMPLOYEE RELATIONS PROGRAM  Maintain a culture within the Club that encourages an exchange of information and builds rapport between employees and management.  Communicate clearly with all employees and keep them informed of matters which pertain to their jobs. Hold periodic meetings with all employees.

EMPLOYEE RECRUITMENT, DEVELOPMENT AND TRAINING  Stimulate self-development programs for all employees and provide opportunity for growth.  Provide career and professional counseling for members of the leadership committee and all management to provide for high performance and effective interaction.

www.kkandw.com 3  Give overall direction to a program for training of employees by the management employee team for each of the various departments of the property.  Assist in recruitment activities to insure the hiring of top talent.

SAFETY AND SECURITY  Direct programs to see that safety and health requirements are met. Set up regular inspections so that accident hazards and equipment hazards are eliminated and proper maintenance is accomplished.  Institute safety measures necessary to comply with appropriate local and national regulations.

CANDIDATE QUALIFICATIONS

SKILLS  Strong team building skills.  Strong leadership experience and ability to build strong partnerships.  Good organizational and follow through skills.  Outstanding verbal and written communication skills.  Skilled in providing 4-star service to members and guests.  Strong decision making skills.  Project Management skills.  Strong technical aptitude and expertise (Excel, Word, Power Point).

KNOWLEDGE  Five (5) years of progressive management experience in hospitality/club environment.  Four star club or equivalent hospitality experience.  Strong Food and Beverage background.  Understanding of outdoor sporting experience to include fishing, shooting, waterfowl and upland hunting.  Knowledge related to general wildlife management techniques.  Be able to assist in implementing game management programs and articulate the objectives of these programs to members.  General knowledge of ballistics, various rifle calibers, and shot shell loads.

RESPONSIBILITY Working Environment: Works in all areas of the property, both inside and outside possibly in inclement weather; Indoors in a well-lit office at a desk with a computer, keyboard, mouse, telephone, printer and padded chair with wheels; Floors are carpeted, stone, tile and cement with some stairs.

Reporting: This position reports to the President of Mashomack. Direct reports to the General Manager are: Director of Shooting Operations, The Executive Chef, Member Services Manager, Lodge Manager, Director of Membership Sales, Director of Administration, and Maintenance and Security Manager.

EDUCATIONAL AND CERTIFICATION QUALIFICATIONS

College Degree in Hospitality Management is preferred.

SALARY & BENEFITS

Salary is open and commensurate with qualifications and experience. The club, along with the typical CMAA benefits, offers an excellent bonus and benefit package.

INSTRUCTIONS ON HOW TO APPLY

www.kkandw.com 4 Please upload your resume and cover letter (in that order) using the link below. You should have your documents fully prepared to be attached when prompted for them during the online application process.

IMPORTANT: Save your resume and letter in the following manner: “Last Name, First Name Resume” & “Last Name, First Name Cover Letter” (These documents should be in Word or PDF format)

Note: Once you complete the application process for this search, you are not able to go back in and add additional documents.

For directions on how to upload your resume and cover letter visit this page.

Click here to upload your resume and cover letter.

If you have any questions please email Nan Fisher: [email protected]

Search Executives: Thomas B. Wallace III, CCM, ECM Partner 412-670-2021 (Cell) – Strongsville, OH [email protected]

Sam Lindsley Search Executive 216-509-2250 (Cell) – Medina, OH [email protected]

KOPPLIN KUEBLER & WALLACE

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