Anniversary Celebration SURVEY 2005

Anniversary Customer Survey 2005 GENERAL SURVEY QUESTIONS Please print a hard copy, note your responses, and fax to 847-724-2840

Did you know that we are always looking for ways to help associations save money? Circle One: YES NO

Tell us.. have we helped your association save money? If so, how?

Are you interested in learning about tips to help recruit new board members? Circle One: YES NO

Do you know about the new CAI Radio Program at noon on Fridays (AM 1280)? Circle One: YES NO

There are archived programs available for purchase. Would you be interested in purchasing CD or audio tapes of shows on property management for future reference, or perhaps for recruiting new board members? Circle One: YES NO

What information or publications do you find most helpful, if any?

What information would you like to see more of, if any?

Why did you choose our management company (if applicable)

What do our property management services do for you that you find valuable? or.. WHY DO YOU NEED US? please describe (if applicable)

Tell us anything you can on the following... What is the most valuable action that we have accomplished for you as a board member? brief description…

What is the most valuable thing we have done for your association over all? brief description…

What do we do that makes us stand out from the crowd in your eyes? brief description…

Who is the “ABSOLUTE BEST MANAGEMENT COMPANY” you have ever encountered or experienced?

Name of Association ______Your Name ______Phone or Email info: ______Thank you for helping us determine how to better serve you PRIVACY NOTICE Your personal information or the specific information gathered from this survey will not be disclosed outside of our organization for any reason or purpose. The sole intent for this survey is to determine the level of need, and how we can better serve our current customers