Brian K. Starck, CRM, Cip, IGP, CEDS

B R I A N K . S T A R C K , C R M , C I P , I G P , C E D S

EXPERTISE An experienced records and information governance manager with 20 years of progressive responsibility. Knowledgeable in developing retention schedules, policies and procedures, workflows, and training.

EXPERIENCE

06/15 - Present Alden Torch Financial Denver, CO

Vice President, Document Manager . Developing an Information Governance program for the organization. . Developing and implementing the organizations first RIM policies and retention schedules. . Oversees offsite storage contracts.

06/08 – 06/15 Regional Transportation District Denver, CO Enterprise Records and Information Manager 01/11 - Present Document Control Manager 06/08 – 01/11 . Developed and gained approval for RTD’s first new retention schedule in over 10 years. . Updated applicable RTD Management Directives for information management. Developing new policies around records and information management, including our first social media policy. . Responsible for hiring and managing 4 RTD employees and 1 contracted employee. . Involved in hiring records management positions in FasTracks Document Control. . Worked with FasTracks program to develop their document control program. . Involved in selection committees for FasTracks document management system (Aconex), law enforcement software (eForce), and Board of Directors document management system (IQM2). . Developing and implementing a comprehensive Information Governance (IG) program using SharePoint 2013 and a back end repository that is still being determined. . Coordinating a records and information inventory throughout the district. . Developing training sessions for employees around use of the new systems including new information management policies. . Coordinating exchange of information regarding Colorado Open Records Act (CORA) between RTD and requesting parties and assisting legal with eDiscovery issues. . Completed employee evaluations, discipline and termination issues.

10/00 – 06/08 Source One Management Denver, CO Area Manager – Qwest Communications Contract 04/03 – 06/08 Area Manager – Xcel Energy Contract 10/07 – 06/08 . Managed 12 to 15 employees on the Qwest Communications Contract. . Managed 8 employees on the Xcel Energy Contract . Developed internal procedures and statistical tracking for the Record Centers. . Reviewed and revised internal and external processes to increase efficiency for the Record Centers. . Implemented cross-training program for employees in the Record Centers. . Worked with management to develop company-wide policies and procedures for Records Management. . Reviewed and suggested improvements to Qwest and Xcel Energy records retention schedules. . Gave input to Qwest managers on selection of new Enterprise Content Management system (Documentum) implemented in Summer 2006. . Developed a long-range action plan for the Xcel Energy Records Center. Included space management update, employee and customer training, and development of a procedures manual. . Provided Source One vice-president of commercial operations with weekly and monthly reports on activities for all contracts. . Reviewed operations for cost savings to pass along to customer. . Developed employees through delegation of responsibilities and training to promote professional development. . Supervised 8 mailrooms in the Denver metro area and Cheyenne, WY. . Managed 13 employees at the Boulder, CO site for IBM. . Responsible for weekly, monthly and quarterly reports and performance reviews at the IBM site. . Completed employee evaluations, discipline and termination issues.

Records Team Lead – Rocky Flats Environmental Technology Site 10/00 – 04/03 Began work on this project as a Records Liaison II. Promoted to Team Lead for 5 Records Liaisons. Promoted to Team Lead for 14 records turnover specialists. . Dispositioned 1600 cubic feet of backlog records. . Reviewed and revised processes to increase efficiency and lower processing costs. . Developed cost estimate forms for records liaison use. . Developed relationships with subject matter experts in the projects to improve turnover procedures. . Supervised the archiving of the Department of Energy records ahead of schedule and under budget. . Coordinated the move of the Records Center from B460 to B130, including space planning, coordinating with movers and resource allocation of computers and phones. . Participated in employee evaluations, discipline and termination issues.

09/98 – 10/00 Parsons Brinkerhoff Network Services Golden, CO Document Control Coordinator – Level3 Communications Project . Supervisor for the document control center/reproduction center. . Coordinated records management with 14 offices located nationwide. Personally visited each office at least twice and was in contact via phone and e-mail as they needed assistance. . Learned new software (Documentum) for records management and scanning of contract files. I then trained others to use it and provided support as needed. . Worked with vendors who supplied copy and scanning equipment to make sure that we had the right equipment for our needs. . Developed and modified several Access databases for tracking documents. . Developed and updated procedures both for our department and for the program. . Coordinated and conducted department cross training for records management issues. . Developed a training session for employees outside our department so they would understand how we worked and how we could support the efforts of other departments. 05/96 – 09/98 Gorsuch Kirgis LLP Denver, CO Office Services Coordinator . Supervisor for the mailroom, copy/fax center and file room. . Worked with vendors to upgrade office equipment. . Key person who worked with a team to organize a 100+ person office move. . Worked with lead attorney and designers in development of office space for my areas of responsibility. . Coordinated with vendors who supplied copy and delivery services. . Main point of contact between law firm and building management.

01/91 – 05/96 Daniel, Mann, Johnson & Mendenhall Denver, CO Construction Management & Technical Services Stone and Webster Engineering Corporation Document Control Coordinator – Denver International Airport . Established procedures for handling requests for information on contracts. . Developed procedures for distribution of change directives and change orders, tracking contract drawings from design through as-built stages and for receiving and microfilming closed out contracts. . Designed and maintained a database for the storage of closed out construction files. . Prepared monthly reports of the drawing control system, showing up to date lists of current contracts. . Helped prepare manpower reports for my area. . Supervisor for the onsite reproduction center.

EDUCATION B.S. Business Administration, University of Wyoming, 1990 Certified Records Manager (CRM) designation, 2002 Certified Information Professional (CIP) designation, 2012 Information Governance Professional (IGP) designation, May 2014 Certified eDiscovery Specialist (CEDS) designation, November 2014 Completed AIIM Courses - ECM Practitioner, SharePoint Practitioner, EMM Practitioner and Specialist , IOA Practitioner and Specialist, BPM Practitioner and Specialist, 2005-2011 Completed ARMA Personal Leadership Skills Series, 2010

PROFESSIONAL AFFILIATIONS ARMA International 2001-Present Mile High Chapter President Elect, President, Chairman of the Board 2006-2009 Midwest/Rocky Mountain Region, Treasurer 2009-2012, Coordinator 2012, Region Manager 2013- 2014 Institute of Certified Records Managers (ICRM) 2001-Present AIIM International 2004-Present Association of Certified eDiscovery Specialists (ACEDS) 2014 - Present

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Why do I want to serve on the ARMA Board? ARMA International has been a major influence in helping me achieve my professional goals. Giving back by being involved at the chapter, region, and association level has always been part of my professional philosophy. As a Director, I would help the association continue to define its vision for Information Governance and its critical leadership role in the Information Management field.

Why I meet the listed qualifications. I have been an active member of ARMA since 2001, serving on the Chapter level as a President-Elect, President and Chairman of the Board of the Mile High Denver Chapter. I have also served on the Region level as a Treasurer, Region Coordinator, and am currently the Region Director for the Midwest Rocky Mountain Region. I am also part of an ARMA Task Force for reviewing the Region/Chapter Restructuring. I hold 4 certifications including the Certified Records Manager (CRM), Information Governance Professional (IGP), Certified Information Professional (CIP), and Certified E-Discovery Specialist (CEDS).

Contributions I can bring to the board. I have a wealth of experience working in, and with, the chapters across my region. I have had many discussions with members and chapter leaders about the direction they would like ARMA to go, what they want, and what they expect out of the association.

RESPONSES TO QUESTIONS POSED TO DIRECTOR CANDIDATES:

What strategic steps should ARMA take to support our profession’s place in the broader world of Information Governance?

ARMA has done a good job of redefining itself over the last few years as a leader in the Information Governance field, while still maintaining that records and information management (RIM) is a core component of Information Governance. I believe we should continue to be proactive in reaching out to other associations and foster relationships to create a common core of understanding about what Information Governance is (or is not).

I also think that we need to continue to work with colleges and universities to develop or expand courses in information governance that will reach a new generation of Information Managers.

What roles have you had (either in business or in a volunteer capacity) that you would characterize as a governance rather than management role?

I view governance as a strategic role, setting the vision, goals making higher level decisions, and making sure the organization (either the business or association) is moving in the right direction. Management is more about structuring the work to support the governance decisions. I have been involved as a volunteer on boards in a director capacity. In the business world, I have been involved in strategic planning (governance) for my department and on inter-department projects. Boards must be able to listen to different points of view and make decisions that will promote the best outcomes for the association. What top two issues do you feel ARMA should focus on the most in the next 12 months and why?

First would be to develop a strategy for reaching out to and developing our next generation of Information Governance professionals. There are many opportunities for growth and they bring energy and a fresh perspective on how information is created, gathered, and used. I believe they will have a major impact on our association going forward.

The second issue would be strengthening our relationship with current and potential members. Members need to be able to experience and promote a real value of belonging to our association. I have had many people tell me that their companies are no longer paying for the membership fees because they don’t see how important it is for someone to belong to ARMA. We need to be able to articulate our relevance at a personal level.