Fahad Khalfan Ahmed Alruzeiqi

IT Manager / Project Manager / Senior Systems & Database Administrator

P. O. Box 354 133 Muscat, Oman Email Address: [email protected] Mobile Phone Number: +968.99551114

Career Objective: An information technology professional with 6+ years of diversified experience in the fields of project management, software development, as well as system and database administration. Seeking a position to implement twin benefits of acquired experience and system savvy to effect superior technology solutions. Target Industry: Computer/Software; Consulting Services; Information Technology; Management Employment Type: Employee Employment Status: Full time

Personal Information

Birth Date: 12 May 1980 Gender: Male Nationality: Oman Visa Status: Citizen Residence Location: Muscat, Oman Marital Status: Married

Driving License: Oman

Professional Experience :-

June 2008 - Present: Head of IT Section Financial Services SAOG Muscat, Oman

Company Industry: Financial Services Job Role: Technology

Key Projects: • Online Trading (easy Tadwul ) for Trading in buying and selling of shares . • Implementation of VOIP (3cx telephone system). • Enhancement of FSC Data Centre ( power backup ,VMS , data cabling restructure ….etc ) • implementing CCTV and accesses control to FSC building. • Implementation of FSC new website. • Implementation of Time and attendance system .

Responsibilities: • Managing the complete operations in the section, devising strategic IT plans and setting up new network infrastructure for the organization. • Implementing online e-trading infrastructure to improve the customer services and be more competitive in the market. • Providing a vital support and service infrastructure environment that provides for greater reliability and robustness in the performance, scalability and capacity of the operating environment. • Ensuring the continuity and connectivity of all IT services for all stakeholders, irrespective of location and confirming presence of security infrastructure within the environment and data sources. • Developing, maintaining, supporting and optimizing key functional areas, particularly with regard to network, server infrastructure and data communications. • Directing activities to resolve hardware and software problems in a timely and accurate fashion as per preset schedules in addition to overseeing the procurement and disposal of all hardware. • Supervising the provision of desktop services and standard operating environments, supporting the IT operations environment, developing and monitoring of all network and infrastructure policies. • Overseeing matters of IT security and configuration management, making provisions for disaster recovery planning services and managing key infrastructure projects.

February 2006 - Programmer and System Analyst June 2008: Global Technology Innovation LLC Muscat, Oman

Company Industry: Information Technology Job Role: Management

Key Projects: • HRMS for Oman Refreshment Company SOAG • HRMS and Business Intelligence for Larsen and Toubro • HRMS for Muttrah Cold Stores LLC • Case Study for Ministry of Endorsement and Religions • HRMS for Shell Marketing Oman LLC • Accounting Systems for Diwan of Pension Fund • Case Study for Public Authority for Handicrafts

Responsibilities: • Managed various types of projects, HRMS and work flow, document management systems and ERP assignments across different sectors in Oman. • Played a key role in marketing, sales and performing of cost evaluations for various projects undertaken, served as a Team Leader for group of technicians and represented the organization at various exhibitions. • Rendered demos, presentations and trained various clients in managing systems. • Formulated strategic plans, ascertained resource allocation estimates, monitored project progress and informed the same to team, clients, service managers to enable proactive service. • Mapped project scope, objectives and streamlined efforts toward attaining optimum project configuration in line with CSF. • Maintained highest standards of quality on deliverables according to envisaged implementation methodology and ensured that escalation procedures are followed avoiding surprises by resolving all work issues. • Enhanced the project’s output image and ensured promotion of services provided across client sites through exemplary service. • Carefully nurtured client relationships thereby guaranteeing maximum client satisfaction.

January 2004 - Database Administrator January 2005: Spider Systems LLC Pune, India Company Industry: Information Technology Job Role: Management

Responsibilities: • Managed Oracle databases, installation and configurations, formulated process flows for the backup and recovery scenario, handled applications, such as ERP systems and customized products at the database level. • Controlled user access to various areas of the database, maintained system security, monitored and optimized database performance through a variety of performance tuning measures. • Conceived and maintained, logs, reference manuals, training and extended support to users in system orientation by employing problem-solving & root cause analysis techniques to assist with issue resolution. • Reviewed existent periphery and developed systems to ensure they are relevant to current departmental specifications in addition to performing periodical reviews.

Other Professional Experience: • Jan '99 - Present: Owner, Burjiba LLC.

Education

Dec 2012: Perpration for CISA exam, Muscat, Oman Certification/diploma

October 2010: Shell Professional Training, Muscat, Oman Certification/diploma, Project Management

June 2006: Pune University, Pune, India Bachelor's degree/higher diploma, Computer Science

February 2004: Spider Systems Pvt. Ltd, Pune, India Certification/diploma, Oracle DBA & Apps DBA

Key Professional Certifications: • Oracle 11i Install, Patch & Maintain Oracle Applications • Oracle 9i Fundamental (Oracle Architecture) • Oracle 9i Fundamental (Backup and Recovery) • Oracle 9i Performance Tuning

July 2003: Professional Labs Pvt. Ltd, Pune, India Certification/diploma, MCSE certification Key Professional Courses: • Microsoft Certified Professional • Microsoft Certified System Administrator • Microsoft Certified System Engineer

November 2001: Softools Computers Pvt. Ltd, Pune, India Certification/diploma, Computer Hardware Maintenance

Career Level

Career Level: Management Notice Period to One Month Work:

Skills

Skill Infrastructure Development, Software Development, Business Analysis, Consultancy IT Management, System Administration, Project Management, Database Administration Hardware & Software Maintenance, Diagnostics & Troubleshooting, System Security & Disaster Recovery Infrastructure Planning, Cost Control, Resource Allocation, Network Administration & Maintenance Communication & Interpersonal Networking, Conflict Resolution, Group Dynamics, Synergy

Languages

Language Arabic English

References Phone Name Job Title Email Address Number Mr. Ramesh Chief +968.998803 [email protected] Global Technology Innovation Executive 07 m Manager taymur alshanfari General +968.992266 [email protected] advanced Resources Manager 33 et