2013-08-18 SOWK2100 Social Work Interviewing

of 8 2013-08-18 SOWK2100 Social Work Interviewing Tennessee State University Social Work Interviewing Skills Social Work Program SOWK2100-01 Spring 2013 Credits: 3 Time: 1:00pm -2:25pm TTh Location: Elliott Hall 309 Office: Elliott Hall 302 Office Phone: 963-7673

COURSE DESCRIPTION Introduction to Social Work generic interviewing skills, essential facilitative qualities, and professional integrity. Emphasis on working with culturally and psychologically diverse, and oppressed client systems. Prerequisite: SOWK 2010.

REQUIRED TEXTS Cournoyer, B. R. (2010). The Social Work Skills Workbook. (6th Edition). Belmont, CA: Thomson Brooks/ Cole.

SKILLS & ASSESSMENTS Skill Assessment DEFINE THE COMPONENTS OF THE GENERALIST Interview Script INTERVENTION MODEL ARTICULATE PERSONAL AND PROFESSIONAL Analysis of Yourself VALUES. DEMONSTRATE BASIC INTERVIEWING SKILLS. Interview Script

CRITIQUE THE IMPLEMENTATION OF Training Case Report INTERVIEWING SKILLS. DISTINGUISH BETWEEN CRITICAL AND ANCILLARY Interview Script INFORMATION IN CASE INFORMATION.

Michael A. Wright [email protected] 2

COURSE REQUIREMENTS & NOTES I. PROFESSIONAL EXPECTATIONS All 1 students are expected to demonstrate the following: Expectation Definition 1 Identify as a professional As students, you can expect to have your current knowledge, skills, and . social worker values challenged as you learn and wrestle with professional social work knowledge, skills, and values in the development of a professional social work identity. 2 Demonstrate a Proactive As a student, you are expected to take time to review the syllabus and . Commitment to Learning workload of the course to make a self-assessment to your abilities to fulfill the course requirements. As needed, you should request additional information about assignments or grading procedures. Faculty may respond to your request individually or as a group, in class or out of class time. If you recognize a conflict between due dates in the course and your personal responsibilities, notify your professor immediately to problem-solve and negotiate a resolution. 3 Utilize Resources and As a student, you are expected to identify and communicate concerns . Feedback with Efficacy you have and to seek out help. Likewise, as a student, you need to be open to feedback by the faculty on your work and professional behaviors and be willing to effectively use and integrate that feedback into future work and your understanding of professional social work behaviors. If you are unable to contact a professor or other support resource, be sure to take note of the time, date, mode of contact to record a concrete timeline of events. This will help us improve the system of support so that it better responds to your needs. 4 Communicate Effectively Students are expected to develop communication and language that . with respect and cultural does not attack individuals for beliefs, but engages in dialogue competence concerning substantive issues, demonstrates critical thinking, and is supported by a rationale and evidence. 5 Apply Problem Solving Students are expected to ask questions in a way that demonstrates . and Critical Thinking your knowledge and your thought process. In asking questions, Skills students may adopt the following manner: “I understand that this is… but I don’t see how this relates to that?” or “May I have a point of clarity?” 6 Demonstrate Self- Students are expected to embrace the idea that you represent the . Awareness and Ethical social work profession when you are in the community and working Conduct with our partner agencies. You are also expected to take time to become familiar with the NASW Code of Ethics. You will, also, need to set time aside to reflect on, to integrate, and to assess your learning about and understanding of ethical decision making. 7 Manage a Healthy & Students are expected to take advantage of the multitude of resources . Balanced Lifestyle available during matriculation. If you feel overwhelmed, talk to effectively Managing someone and see out help. Stress FAILURE TO ADHERE TO THE ABOVE PROFESSIONAL EXPECTATIONS MAY RESULT IN DISCIPLINARY ACTION BY THE INSTRUCTOR, DEPARTMENT OF SOCIAL WORK, AND THE UNIVERSITY.

Michael A. Wright [email protected] Page 3 of 8 2013-08-18 SOWK2100 Social Work Interviewing II. ACCOUNTABILITY POLICY NO LATE PAPERS WILL BE ACCEPTED. Each student must plan to complete assignments ahead of the posted due dates in order to ensure that no surprises will inhibit the timely completion any of the assignments. Staffing, Courier, Email or other technological excuses for late work will NOT be accepted. Late work is NOT accepted (all assignments are due by 5pm on the specified day). Assignments not submitted by the due date will receive a zero (0) grade.

III. GOVERNING POLICY DOCUMENTS Social Work Students are expected to submit all work in compliance with Tennessee State University’s Academic Integrity Policy and other applicable policies detailed in the University Student Handbook, Departmental Policy & Procedures Manual, and Departmental Student Handbook. In addition, social work students are expected to adhere to the Social Work Code of Ethics available for review at http://www.socialworkers.org/pubs/code/default.asp

IV. STATEMENT REGARDING STUDENTS WITH DISABILITIES Students with documented disabilities are encouraged to inform the instructor and university of any disability. Contact the Disabled Student Services Office at 963-7400 if you require documentation and/or accommodation. The Department of Social Work in conjunction with the Office of Disabled Student Services makes reasonable accommodations for qualified students with medically documented disabilities. The instructor must be presented with documentation of your disability prior to the due date of assignments. More information is available at http://www.tnstate.edu/interior.aps?mid=5637&ptid=1

V. ATTENDANCE POLICY University policy regarding attendance will be observed in this course.

DESCRIPTION OF PROJECTS PAPERS THAT DO NOT FOLLOW THE POSTED GUIDELINES WILL EARN A FAILING GRADE. Students must make every effort to follow the guidelines posted and ethical practice to ensure that the assignments completed are accepted. 1. CRITICAL EVENTS TIMELINE listing all the important events that make you the person you are. 2. Compose an ANALYSIS OF YOURSELF describing your communication styles and attitudes. 3. Utilize the Analysis of Yourself as a basis for AN INTERVIEW SCRIPT dramatizing all GIM+ skills. a. Create a four-column table with alternating colored rows. b. For each of the Worker interactions, include b.i. SKILL: List the GIM+ step and the sub-skill you intend with your comment. b.ii. PURPOSE: Your professional reaction to what the client said. Based in the skill, this helps determine what you will say next. b.iii. INNER THOUGHTS: Your gut reaction based on experience and humanness. What are you thinking at this moment? c. For each of the Client interactions, include c.i. REACTION: Ego defense, logical fallacy, or intention of the client. List what the client is gathering from the interaction. c.ii. REASONING: The reasoning and assessment is going on within the client. The client is attempting to achieve something as well. c.iii. MEANING: What the client is thinking based on what the caseworker has said or preconceived notions. 4. Compose TRAINING CASE REPORT. a. Reflect on the Analysis and Dramatization. b. Describe the major challenges to achieving the change. c. Detail the process learning d. Articulate the self-learning that resulted from your dramatization e. List lessons that other workers can learn from your experience.

EXAMINATIONS Examinations will be administered over the course of the semester. 45 minutes of class will be allotted for each exam. Students WILL NOT be given make-up quizzes for any exam missed. Exams may cover anything discussed or assigned in reading.

Michael A. Wright [email protected] Page 5 of 8 2013-08-18 SOWK2100 Social Work Interviewing MEETING SCHEDULE DATE LESSON TOPICS LEARNING ACTIVITIES ASSIGNMENTSDUE

Introductions Explore the course outline. Begin to love the AUG 27 SYSTEMS THEORY course. REVIEW Review ecological systems theory and practice.

SW MANDATE Expand the social work mandate to include AUG 29 considerations of the environment.

GST AND ESP Review the development of systems theory. Relate systems theory to social work interviewing SEP 3 practice through the use of ecomaps and genograms.

COMPLEXITIES IN Articulate the ways in which rules are used to VIDEO OF YOURSELF SEP 5 SYSTEMS circumscribe behavior in social settings. Hypothesize ways to influence change.

ANALYTIC HIEARCHY Outline central questions that help to analyze SEP 10 individual perception and reality in the context of events. SIMULATION PRIMER

VALUE THEORY Analyze your Critical Events Timeline and CRITICAL EVENTS determine the values that are supported. TIMELINE SEP 12 ECOGRAM

Explore ego defenses, logical fallacies, and values. SEP 17 ANALYSIS OF SELF

Essential Skills Distinguish between appropriate and inappropriate thoughts. Explore your standards of SEP 19 visual beauty. Define Empathy, Respect, and Authenticity. Explore your capacity to demonstrate social work essential skills. ANALYSIS OF CLIENT Identify the differences and similarities between you as interviewer and the client. Determine how SEP 24 to maximize the function of the similarities and utilize the differences. SIMULATION PLANNING SEP 26 ANALYSIS OF SELF

OCT 1 PRACTICE & SIMULATION PLANNING

OCT 3 PRACTICE & SIMULATION PLANNING

OCT 8 NO CLASS: SSCBT TRAINING

OCT 10 NO CLASS: SSCBT TRAINING

OCT 15 NO SCHOOL: FALL BREAK

OCT 17 NO CLASS: NACSW Conference

OCT 22 EXAMINATION INTERVIEW SCRIPT

DATE LESSON TOPICS LEARNING ACTIVITIES ASSIGNMENTSDUE PRACTICE & SIMULATION PLANNING OCT 24 GIM+ Intro

OCT 29 GIM+ Implications PRACTICE & SIMULATION PLANNING

OCT 31 NO CLASS: CSWE CONFERENCE

NOV 5 Engagement SIMULATION SIMULATION NOV 7 Assessment SIMULATION NOV 12 Planning SIMULATION NOV 14 Implementation SIMULATION NOV 19 Evaluation SIMULATION NOV 21 Termination SIMULATION NOV 26 Follow-Up

NOV 28 NO SCHOOL: THANKSGIVING

VIEWING PARTY TRAINING CASE DEC 3 REPORT

DEC 5 VIEWING PARTY

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EVALUATION TABLE Graded Items in this Points Achieved Points Points Achieved Points Course Possible Possible CRITICAL 100 Mid-Term 25 EVENTS Examination TIMELINE Comprehensive 50 ANALYSIS OF 100 Final Examination SELF INTERVIEW 100 SCRIPT TRAINING CASE 100 REPORT

COLUMN TOTAL 75 COLUMN TOTAL 400 Final Point Total 560 Calculate your final grade by adding POINTS ACHIEVED and dividing that total by 5.6. GRADING SCALE A = 90 – 100 B = 80 – 89 C = 70 – 79 D = 60 – 69 F = 59 and below

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2STUDENT LEARNING SELF-ASSESSMENT

FALL SEMESTER 2013

This survey is to be completed and turned in at the end of the semester when this course is completed. Your response on this survey does not impact your grade. The information you provide is used to determine possible social work program improvements.

Limited Grasp Below Average Above Exceptional of the Skill Average Grasp Average Grasp of the Grasp Grasp Skill DEFINE THE COMPONENTS OF THE GENERALIST INTERVENTION MODEL □ □ □ □ □ ARTICULATE PERSONAL AND PROFESSIONAL VALUES. □ □ □ □ □ DEMONSTRATE BASIC INTERVIEWING SKILLS. □ □ □ □ □ CRITIQUE THE IMPLEMENTATION OF INTERVIEWING SKILLS. □ □ □ □ □ DISTINGUISH BETWEEN CRITICAL AND ANCILLARY INFORMATION IN CASE INFORMATION. □ □ □ □ □

Michael A. Wright [email protected]