Maurice Frost

MAURICE FROST USER EXPERIENCE DESIGNER WORKS REMOTE OR ONSITE | 786-299-2120 | [email protected] |

Objective I endeavor to produce intuitive, sexy and enjoyable user interfaces and experiences, from inception to delivery, while continuously challenging the status quo and acquiring innovative skills and technologies in interface design and front-end development.

Skills & Abilities o Expert knowledge of web design tools including but not limited to UX & UI Design HTML & CSS3, JAVA, Angnular JS, JavaScript/JQuery; Sketches Persona Creation; Persona Creation; User Testing; Usability Protocols Wireframes; Prototyping, Research methods, Information Architecture; Photoshop & Illustrator; Axure; JustinMind, InVision.

o Employment of the following design process: Needs Assessment - Creative Brief - Feasibility Research - Persona Creation - Outline Content - Site Mapping - User Journey- Taxonomy – Wire framing - Branding - Iterative Design - Design Approval

o Strong ability to take wireframes from conception to completion

o History of successfully incorporating business requirements into designs

o Experience performing Usability Testing

o Strong usability intuition, combined with fast prototyping, to create the best user experience possible

Experience SME & BDSP Web Portal| User Experience Designer | 11/2016- Current (5 months) Portal to connect SME & BDSP in Tanzania | USAID.GOV & IESC

o Contributed towards concept development, presentations, wire frames, storyboards, scenarios, developing visual language and information architecture for final designs o Performed heuristics evaluation and implemented recommendations using prototyping software Axure o Implemented front-end designs using Java/JEE o Conformed to applicable Human Computer Interaction rules and best practices focusing on a User Centered Design

Spectrum Mobile App| User Experience Designer | 08/2016- 1/2017 (6 months) Mobile Online Account Manager (MOM)| Spectrum Communications o Led design team of 5 on interactive UI design and usability for company's self-help troubleshooting, where's my tech portal and designed the company's new mobile chat tool (Chat) o Contributed towards concept development, presentations, wire frames, storyboards, scenarios, developing visual language and information architecture for final designs o Conducted human computer interaction research and research analysis defining behaviors, needs and implemented recommendations using prototyping software Axure o Conformed to applicable Human Computer Interaction rules and best practices focusing on a User Centered Design

Gummi App | User Experience Designer| 04/2015-10/2016 (18 months) Social networking app | Private Client o Worked closely with clients and in-house team in defining business requirements, functional requirements and job proposals o Gathered requirements and created information architect deliverables including user task analyses, strategy briefs, site maps, process flows (including registration, shopping cart,), wireframes/page schematics, and HTML click-throughs o Evaluated Black Box UAT and refined the human computer interaction through modifications to the existing prototype using Just in mind and Axure softwares

Big Ben’s Online Ordering System | User Experience Designer |08/2014-02/2015 (6 months) Website with order system | Big Ben’s D&M Restaurant o Developed an online ordering system for Big Ben's Barbecue (BigBensOnline.com) with efforts cited as instrumental to customer acquisition increases of up to 20.3% o Provided object-oriented design, programming (using CSS, HTML, JQuery) and implementation support o Created high-impact HCI designs, with strong emotional appeal, sophisticated production values and intuitive navigation to maximize user engagement and cement powerful brand identities

Path Finder Pilot | User Experience Designer| 10/2013-07/2014 (9 months) A educational-game created in Java | Kentucky Community and Technical College System o Successfully persuaded challenging and demanding stakeholders by producing detailed interactive designs, workflow & wire-frames for mobile, web and cross channel experiences (using Axure and Bootstrap) o Ensured self-regulation and compliance of ADA accessibility standards using the WCAG 2.0 level AA guidelines o Led the conceptualization and implementation of a web-tool (pilot) designed to educate potential students as to benefits of secondary education at a community college (KCTCS)

o Over the course of 8 months, I designed an interactive game and schema across multiple platforms using a Java JDK and a user-centered design (UCD) approach (applied HCI best practices)

o Oversaw the development of the visual design, oversaw AB testing, created user personas and led focus groups

Lotto Tree| User Experience Designer | 03/2012-09/2013 (18 months) Mobile lottery social network | Kentucky State Lottery o Led interaction design on ground-breaking mobile lottery application for Kentucky state lottery that is expected to increase revenue by $2.3 billion over the next 10 years o Researched and defined users profiles and UAT test scenarios o Improved mobile application through quantitative/qualitative research, summarized and presented findings through a value-added IA/UX deliverables o Designed low and high fidelity Wire-Frames using Axure and JustinMind

Designer Firm United LLC | Queens, NY | 04/2008 – 12/2011 o Designed proprietary user-centered UI/UX for stakeholders (Native IOS and Android Focus)

o Conducted face-to-face interviews of end users

o Created user tests

o Presented concepts to stakeholders

o Developed wireframes and technical specs for wide array of projects

o Managed 23 stakeholders with an average project life cycle of 3-6 weeks

Education University of Louisville | Louisville KY | 01/2013 –12/2016 o Major: Computer Information Systems & International Business o Related coursework: Accelerated Spanish studied at Benito Juarez in Oaxaca, Mexico; Business Ethics studied at the University of Montpellier in Montpellier, France o Studied computer human interaction, psychology and related topics

Personal & Volunteer Work o Music Director at a large Baptist Church in Jeffersonville, Indiana and organizes weekly performances

o Educator of the English language to Spanish natives in Oaxaca, Mexico

o Co-Facilitator of Hart County Leadership Retreat: I gathered participants from various Kentucky business entities. I tasked participants with defining leadership both broadly and narrowly within Hart County. Each participant was also tasked with completing a leadership-style inventory and determining their own group dynamics. I taught participants strategies for communication, teamwork,

conflict resolution, initiating and adapting to change, as well as project development and management. Participants were then required to complete a team project focused on improving Hart County by the end of the nine month program