Mckesson’S Horizonwp On Windows XP Service Pack 2

Do I have Windows XP Service Pack 2 Installed?

This is how to check what Operating System and Service Pack Level you computer currently has loaded.

Go to the Start button on the Desktop, select the Run command, enter winver and press OK to verify the operating system and service pack level on the computer.

If you find that you are using Windows XP SP2, you will need to download and Run the Win XP SP2 Neoteris Hotfix from the WWW.uhcs.org website.

Select Next

Select I Agree and Next

Installing Fix

Select Finish and the computer will restart

If this is the first time going into Physician Portal Remotely, you will have to install the Secure Application Manager (Neoteris). It will also require you to load Active X as follows. If not, skip to the next step. Left click - install Active X

Select Install When you see this window, select Unblock

When viewing images for the first time, you will see this window

Click on More options and select Always run software from “McKesson Corporation”

Left click new toolbar and Select Always Allow Pop-ups from this Site.....

Select Yes to allow pop-ups from hmi.uh.org

of 5 For Medical Records and Deficiency Tab

Left click new toolbar and select Always Allow Pop-ups from this Site

Select Yes

You have now applied the fixes for using Portal remotely on Windows XP SP2. If you need further assistance, contact the IS Support Center at 774-5050.