Southern African Vehicle Renting and Leasing Association s7

SOUTHERN AFRICAN VEHICLE RENTING AND LEASING ASSOCIATION

CAR RENTAL SECTION

MINUTES OF THE QUARTERLY MEETING OF MEMBERS OF THE CAR RENTAL SECTION OF THE SOUTHERN AFRICAN VEHICLE RENTING AND LEASING ASSOCIATION HELD AT THE JOHANNESBURG COUNTRY CLUB, NAPIER RD, AUCKLAND PARK ON MONDAY, 14 APRIL 2003 AT 15H30

PRESENT : Mr P Pauwen 080 Car Hire (Chairman) Mr G Smith Avis Rent a Car (Pty) Limited Mr K Lombard Budget Rent a Car Mr M Cranston Budget Rent a Car Mr P Jacobs Europcar Southern Africa Mr A Robinson Ford Motor Company of Southern Africa Ms V van den Bergh Imperial Car Rental Mr F Bielderman Imperial Car Rental Ms Norma Perry Khaya Car Hire Ms C Koele Khaya Car Hire Ms C Terbruggen National Car Rental Ms R Tolken Nissan South Africa (Pty) Ltd Mr L Hillary Nissan South Africa (Pty) Ltd Mr D Robilliard Nissan South Africa (Pty) Ltd Mr I Karolia Springs Car Wholesalers cc t/a Sani Rentals Mr G Morgan Viamax Fleet Solutions

APOLOGIES : Mr T Greggor Budget Rent a Car Mr T Langley Budget Rent a Car Ms A Shackleford Europcar Southern Africa Ms L Botterill Hertz Rent a Car Mr B Barritt National Car Rental Mr A Burke National Car Rental Mr I Kalmek Renault Ms D Jones Imperial Car Rental Ms K Whittal BMW SA Mr J Strydom Abba Car Rental Mr P Stagg Fiat

BY INVITATION : Ms S Fletcher Alchemy Financial Management (Pty) Limited

The Chairman welcomed all members present to the meeting. He then declared the proceedings in session.

Action 1. NOTICE OF THE MEETING

The notice convening the meeting was taken as read. Action 2. CONFIRMATION OF MINUTES

The minutes of the previous quarterly meeting of the members of the Car Rental Section, held on 27 January 2003 (copies of which having been previously circulated), were accepted and signed by the Chairman as a true reflection of the proceedings.

3. CEO RENTAL SECTION

 The Association had still not found a full time executive to take over the running of the Rental Section. This needed to be finalized by May 2003. Members were requested to forward the names of any prospective All candidates to Paul Pauwen.

 A committee had been established to assist in this regard and consisted of:  Dawn Jones (Imperial)  Glenville Wilson (Avis)  Paul Pauwen (080 Car Rental)  Ismail Karolia (Sani Car Rentals)

4. STATISTICS

 There was still a lack of discipline from one member with regards to forwarding statistics on accidents. A reminder was sent to the members. For Info

 Gary Smith commented that the discipline of submitting overall statistics had remarkably improved during the early part of this year. For Info

 Gary Smith suggested that the Association make a general statement of intent and then form a sub-committee to put ideas forward as to what they would expect to be submitted and in which format they would like this submitted. Gary Smith further suggested that the sub-committee meet once a month to discuss what statistics were being submitted and how they were being submitted.

 Paul Pauwen said that some members had requested that one explores the development of a weighted SAVRALA Index. It would enable members to benchmark their cost structure with regards to:  Car prices  Interest rates  Residual values  Airport costs  Opex  Etc.

 Members agreed to proceed. ALL

 Paul Pauwen showed a slide titled “Sales to Rental” reflecting car sales over the last 3 years. He was then requested to forward the slide to all PP members. Action 5. AARTO-NATIS

 Implementation of law by early 2004. For Info  The law cannot be changed, however the measures of application could be negotiated to recognize the realities of our industry.

 The current position is that the owner is responsible for the fines and unless driver details (including a copy of ID) are be provided, the owner will have to pay the fine x 3.

 There is a need for a common SAVRALA approach with all clients in any case.

 Val van den Berg raised her concerns that Alta Swanepoel was not voicing all the Rental Section’s concerns. Gary Smith had similar concerns. VvdB

 Paul Pauwen made the suggestion that the AA be contacted to find out which Attorney/Advocate the AA use. A meeting needed to be organized with the said parties to determine whether it was worth fighting this battle with the authorities. Val van den Berg undertook to contact the AA. Final feedback from the Attorney/Advocate was needed by mid June 2003.

6. CREDIT CARDS

 Paul Pauwen mentioned that he was made aware of the fact that, under pressure from Visa International, the credit card companies were reviewing For Info the wording of Merchant Agreements.

 Members were asked whether there was merit for a SAVRALA approach with regards to this matter particularly with respect to the debiting of traffic fines, paying for damages and any other charges.

 Members felt that there was merit in this and Carla Terbruggen undertook to co-ordinate this initiative. Members were requested to forward the names of CT the relevant credit controllers to Carla who would then co-ordinate the necessary meetings.

7. RISK MANAGEMENT

 Late last year, Paul Pauwen had been invited to attend the Vehicle Crime Project Meeting that is driven by Business Against Crime and includes the For Info police, insurance companies, the motor industry, etc.

 However, not much progress has been registered to date. Save perhaps for some Savrala members that are showing interest in the Datadot ALL identification system and a test being conducted by Toyota on the Hi Aces.

 Paul Pauwen raised the question as to whether the Association needed to increase their support. It was agreed by all that it was important and, that it would be a specific job for the Executive Officer, once he/she was appointed. Action 8. GENERAL

 Paul Pauwen invited two gentlemen from a company called Afrisafe to do a presentation on the Bluetooth Hands Free System. They advised that they were hoping to launch at the end of May – the system would launch at a For Info cost of R1300.00.

 Paul Pauwen re-iterated that the minutes would now be posted on the ALL website and not sent out to members.

 The Manufacturer of the Year Dinner would be held on 24 October at Indaba. For Info

 Paul Pauwen confirmed that there would be no increase in member For Info subscriptions for the next year.

9. ANY OTHER BUSINESS

There were no issues to be discussed in this regard.

There being no further business to discuss, the meeting terminated with a vote of thanks to the Chair.

DATE : ______CHAIRMAN : ______

PLACE : ______

Ref : Savrala/Minutes – Rental 14 April 2003