PROTOCOL FOR INSTITUTIONAL INVESTIGATIONS IN CLAY COUNTY

(Note: The following protocol should be followed on all Child Care and Foster Care Licensure institutional reports)

RECEIPT OF REPORT:

1. Report alleging abuse, neglect or abandonment in a Foster Home, Group Care Facility, Child Day Care Facility, Family Day Care Home or Large Family Child Care Home is received in the Report Assignment Unit.

2. Report Assignment Unit will assign report to CPI.

3. Upon receipt of the report, CPI will telephonically notify the appropriate licensing representative to advise of the report and coordinate investigation. CPI will also send email notification to the Foster Care/Group Care licensing agents below with Report #, name of facility or foster parent, their name and contact information.

 Child Care Licensure: Main Number 723-2064

 Foster Care Licensure: Nora Milne, Kids First of Florida (if unavailable call Marvin Hardy or Diane Sutton) (904) 278-5644 Email: [email protected]

 Foster Home and/or Group Care Facilities: Samuel Norris - 723-2107 Email: NERegion_Foster Care [email protected]

If the licensing representative is not available and a voice mail message is left, the CPI should clearly communicate their name, phone number and the CSA #.

4. CPI and Licensure Counselor will make every effort to conduct joint investigation. 5. CPI will link provider to the CSA within 5 days of receipt of the report.

Process Owner – Alison Hill Clay Protocol Updated 12/15/2010

Incident Reports Please complete an Incident Report when any of the following occur:

1. Child Deaths 2. All Media cases or anything that may cause media attention 3. Arrests of parents and/or caregiver responsible (ie: relative/non-relative/foster or group home parent) when the arrest is related to child abuse/neglect 4. Sexual abuse cases involving foster homes or group homes 5. Reports on foster homes where we have concerns or there are verified findings

INSTITUTIONAL STAFFINGS:

1. There will be “standing” institutional staffing (s) the second and fourth Tuesday of each month. If a staffing needs to be scheduled, contact Latonjia Trice, Administrative Secretary, Child Care Licensure Office, at 723-2064. Child Care staffings will be held in room 375, 3rd floor of the Roberts Building and the Foster Care staffings will be held in the Family Safety Conference Room (Room 219).

2. If allegations of institutional report might result in findings of “some indicators or verified” a staffing must be scheduled by the CPI within 14 days of receipt of report. The CPI will notify the respective licensing counselor and they will jointly determine other parties to invite to the staffing.

3. A staffing may also be scheduled when there is a finding of “no indicators” if the assigned CPI or Licensure Representative has concerns about the investigation or history of the home or facility.

4. The CPI, CPI Supervisor, CPI Program Administrator, Licensing Counselor, Licensing Supervisor and Licensing Program Administrator are required to attend the Institutional Staffing.

5. An Institutional Staffing Review Form will be completed at the staffing by the chairperson or designee and signed by all participants of the staffing. Copies will be placed in the licensing and CPI files.

Process Owner – Alison Hill Clay Protocol Updated 12/15/2010

GROUP HOMES (CHILD CARING AGENCIES) **CLAY/ BAKER COUNTIES**

House of Provider Yolanda (904) 579-3201 Hope- Girls #1178 Hook, CEO. Cell 735-1850. Group Home 3628 Live (House of Oak Hollow Sunshine) Dr. Orange Park, FL 32065. Inspire U Provider Ronnell phone # 269-0279 Group Home # F4584 Crittenden 5414 Harden Ave Orange Park, FL 32065

Process Owner – Alison Hill Clay Protocol Updated 12/15/2010

INSTITUTIONAL/FACILITY ABUSE AND NEGLECT REPORT NOTIFICATIONS DUVAL COUNTY CSA #: ______

Institutional Report Notification checklist- Clay County

Date/Time completed Task

Log Report in with Program Administrator – Attach initial report with reporter information.

Notify Local Law Enforcement

State Attorney Memo – Fax to State Attorney: 904 278-3624 Notify the following (Depending on Type of Abuse). Conduct joint investigation when feasible:

Child Care Licensing: 723-2064 (main number) Pam Jett, Supervisor 723-2193 Teresa Lussier, Supervisor 723-5383

Family Foster Home: Nora Milne, Kids First of Florida 278-5644, email [email protected] Foster home/Group Home/Fostercare referral: 1. NE Region Foster Care Unit: [email protected] --which will notify all staff in the DCF Licensing Office 2. [email protected] Substance Abuse: Cindy Vallely 723-2134 Mental Health: Terri Glover 723-2033

Juvenile Justice Facilities: Duval Detention Center - Stephany Durham - 798-4820 Agency for Persons with Disabilities Facility (Duval/Clay/Nassau) Denise Miller 992-2440 Open service case: Active Protective Services Supervision, Foster Care/Adoptions: Notify Individual Counselor AHCA Licensing: Contact Robert Dickson, Field Office Manager and Keisha Woods, Supervisor via email [email protected] [email protected] Please scan and email initial and final investigative report

*as of 12/15/10 there are no AHCA licensed facilities for children in Clay County

Process Owner – Alison Hill Clay Protocol Updated 12/15/2010