Confidential and Proprietary

Job Code: FLSA Status: Exempt JOB DESCRIPTION Revision Date: November 24, 2008

Job Title: Clinical Information Systems Manager

Department: Patient Care Services

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A. Purpose: State why this job exists in terms of the products, services, or outcomes resulting from the incumbent’s activities. Provide a broad overview, rather than itemized list of responsibilities. The Patient Care Services Information Systems Manager contributes to the design, development, testing, training, implementation, and evaluation of Clinical Information Systems. Synthesizing knowledge of computer systems and clinical workflow processes, the Manager collaboratively plans, implements, and evaluates clinical systems and supports end-users. The Clinical Information Systems Manager serves as role model, consultant, change agent, and facilitator, in assessing learning needs and in planning, implementing, and evaluating the training and support required for safe and efficient use of clinical information systems.

B. Essential Functions: Briefly state the major activities of this job for which the incumbent will be held accountable. The incumbent should expect these items to be included on his or her 90 day evaluation and annual performance evaluation. Include how the work is completed and the percent of time spent on the each function. Prioritize essential functions from highest to lowest. Omit duties requiring less than 5%of the incumbent’s time. The total percentage of time in sections B and C must total 100%. An essential function is any activity that cannot be removed from the job without significantly altering the nature of the job.

1. Describe Essential Function: Provides leadership for the development of work processes and information systems and tools which enable clinical end-users to provide safe, high quality patient care. How work is completed: a. Demonstrates expert use of clinical information systems and assures clinical content expertise is provided in systems problem solving and development. b. Applies regulatory and professional standards, recommendations, and guidelines to current and new clinical information systems. c. Evaluates work processes, including clinical end-users, in order to integrate current or new practices with information systems. d. Contributes to the design, development, and modification of clinical information systems based on knowledge of clinical work processes. e. Applies evidence-based principles to assure successful implementation of new work processes and information systems functionality. f. Leads and supports project teams and committees to plan, coordinate, and implement assigned projects with designated time frames. Percent of Time: 25% 2 2. Describe Essential Function: Coordinates end-user involvement in the integration of clinical work and information systems and tools, acting as a liaison and consultant. How work is completed: a. Acts as a liaison between multi-professional clinical end-users and Information Systems staff. b. Analyzes and interprets both hardware and software needs for specific clinical areas and information system applications. c. Consults with clinical end-users to develop recommendations for information systems or work process adaptation, improvement, or enhancement. d. Seeks collaborative solutions to complex problems and/or in highly charges situations. Percent of Time: 25%

3. Describe Essential Function: Provides comprehensive management and development of the information systems education and training programs.

How work is completed: a. Plans, develops, implements, and evaluates educational and professional development programs for information systems training; including new employee orientation, staff updates, and ongoing training initiatives. b. Assures new employees have correct access to information systems and tools, in collaboration with hiring officials and Information System Security c. Assesses the learning needs of clinical end-users across the organization. d. Designs and develops training materials and programs based on in-depth knowledge of clinical work processes and information systems software functionality. e. Uses effective strategies to deliver training/education based on application of learning models appropriate to the audience and content. f. Applies evidence based practices to information systems training, applying educational principles which have demonstrated effectiveness. g. Develops evaluation tools and evaluates the effectiveness of training regularly. h. Modifies training content and/or strategies as indicated from user feedback. Percent of Time: 25%

4. Describe Essential Function: Provides on-going support to clinical end-users of information systems and tools. How work is completed: a. Leads the organizational development and implementation of strategies to assure that clinical end-users remain competent in the use of information systems and tools. b. Evaluates system’s functionality and end-user compliance with recommended usage to identify issues, problems, and work arounds. c. Assumes leadership in the communication of system or work process changes, problems and solutions, and modified or new systems functionality. d. Assures clinical end-user input and feedback is solicited and clearly communicated. Percent of Time: 20%

C. Other Important Functions: List other functions of this job that would optimize the incumbent’s productivity, but would not be considered “essential” job functions as defined above.

1. Describe the Job Function: Participates in education programs, department meetings, committees and professional initiatives. 3 How work is completed: a. Develops and presents reports, educational content, etc. at internal meetings. b. Presents content at internal conferences. c. Contributes to the development of articles and presentations for external audiences. Percent of Time: 5%

D. Education /Experience: 1. What are the MINIMUM educational and experience requirements needed to perform the essential functions? Check one item in each column. Education Related Work Experience No specific requirements No experience necessary / on-the-job training High School diploma or equivalent 1-2 years experience Associates Degree or equivalent 3-4 years experience Bachelors degree (BSN) 5-6 years experience Masters degree (preferred) 7 or more years experience PhD in ______Other ______

2. Please describe experience other than prior experience in the same job that would qualify as related work experience.

Experience as a Pediatric/Neonatal Manager or educator.

3. Would prior work experience in the same job be accepted in lieu of a degree? No

4. Briefly describe why these educational/experience requirements are necessary to accomplish the essential functions of the job.

The requirements and related work experience are necessary to fulfill the roles and responsibilities with efficiency and competence.

5. Describe additional knowledge, skills, abilities or work experience, if any, necessary to complete the essential functions.

1. Organization and time management skills 2. Strategic thinking and effective problem-solving 3. Service Excellence 4. “System” problem-solving skills 5. Integrity; is ethical in conduct and decision making 6. Creativity and flexibility 7. Demonstrates self-accountability and responsibility to self and others 8. Conflict resolution and stress management skills 9. Effective communication

E. Credentials/Licensure: (e.g. prof., state, city) None Credential Required Preferred Current professional nursing License in Missouri and Kansas Specialty Certification 4

F. Physical Requirements: Describe the physical requirements needed to complete the essential functions of this job. Indicate the type of physical activity and the amount of time engaged in the activity each day. (Examples include equipment operation, CRT/PC usage, visual attention, telephone operation, lifting/moving, standing, noise, etc.) Physical Activity Percent of Time 1. Ability to respond to visual, auditory, and tactile stimuli 100% for all 2. Standing up to 12 hours 3. Ability to independently lift and move objects up to 30 lbs. 4. Manual dexterity 5. Hand/eye coordination 6. Ability to work in an environment with regular exposure to infectious disease and biohazards 7. Ability to reach above head and bend below waist

G. Complexity and Decision Making: 1. Check one item which best describes this job’s typical level of complexity and decision-making responsibility. Weight your answer toward those decisions for which the incumbent exercises the most direct impact. Makes decisions regarding own work that typically has limited direct impact on unit operations/patient care. Utilizes available data to make basic decisions regarding own work that may have some direct impact on unit or department operations and/or patient care. Utilizes available data for decisions requiring analytical ability. Decisions have direct impact on unit or department operations and/or patient care. Creates, researches, and analyzes data not readily available for decisions having direct impact on department operations and/or patient care has indirect impact on other areas. Creates, researches, and analyzes data not readily available for complex decisions having direct impact on department operations and/or patient care and may have direct impact on hospital operations. Makes decisions of significant scope requiring advanced analytical judgment. Decisions typically impact several departments of the entire hospital. 2. Which job classifications are directly supervised by this position? None

3. To whom does this position report? Director of Clinical Informatics

Note: This job description includes most of the duties and responsibilities for which an employee will be held accountable. However, as the job evolves/changes, an employee should expect to complete other duties as assigned that are not listed here.