Encouraging the Heart by Kouzes and Posner

“Encouraging the Heart” by Kouzes and Posner Self Assessment

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Almost Rarely Seldom Once Some- Fairly Often Usually Very Almost never in a times Often Often always while

1. ____I make certain we set a standard 13. ____I hold special events to that motivates us to do better in the celebrate our successes. future than we are doing now. 14. ____I show others, by example, 2. ____I express high expectations about how people should be recognized and what people are capable of rewarded. accomplishing. 15. ____ I make it a point to give 3____I pay more attention to the people feedback on how they are positive things people do than to the performing against our agreed-upon negative. standards. 4____I personally acknowledge people 16. ____ I express a positive and for their contributions. optimistic outlook even when times are 5____I tell stories about the special tough. achievements of the members of the 17. ____I get to know, at a personal team. level, the people with whom I work. 6. ____I make sure that our group 18. ____I find creative ways to make celebrates accomplishments together. my recognition of others unique and 7. ____I get personally involved when we special. recognize the achievements of others. 19. ____I recognize people more in 8. ____I clearly communicate my public than in private for their standards to everyone on the team. exemplary performance. 9. ____I let people know that I have 20. ____I find ways to make the confidence in them. workplace enjoyable and fun. 10. ____I spend a good deal of time 21. ____I personally congratulate listening to the needs and interests of people for a job well done. other people. 11. ____I personalize the recognition I give to another person. _____TOTAL (add together all the 12. ____I find opportunities to let people ratings above; the lowest possible know the why behind whatever we are rating you can have is 21, and the doing. highest is 210)