Srinivas Mohan Thotakura

SRINIVAS MOHAN THOTAKURA 703-926-0756© / 703-726-8788(H) [email protected]

SUMMARY Around 11 years experience in operations, vendor management, maintenance, production support, testing of unix, client-server and web applications. 9 years exclusive telecom experience working for Sprint Nextel, Verizon and Qwest. Extensive background working applications for Wireless, Telecommunications and Financial industries. Expertise knowledge working on data warehousing systems.

STATUS US Citizen authorized to work for any employer.

Specific Expertise Include  Prepaid, Postpaid Wireless Billing System  Vendor Management and Operations  Telecom experience at Sprint Nextel, Verizon and Qwest  Wall Street Experience

SOFTWARE OPERATING SYSTEMS : SUN 4U SPARC 5.6, HP UX 10.20, IBM SP2 AIX 4.2 UNIX, Windows 2K/XP, MS DOS 6.0. LANGUAGES : SQL, PL/SQL, XML 1.5, COBOL ll, HTML. DATABASES : Oracle 9i, MS Access 2K, Informix 8.2 XPS. PACKAGES : PVCS 7.1, Test Director 7.6, Exceed 6.0, Toad 6.5, MS Office 2K, Win Runner 7.5, Maestro 7.0, Brio Explorer 6.0, SQA Suite 6.0, Clarify CRM 12.0, Amdocs Ensemble 5.3, BCGI WebCare 11.04.01, SQL Developer 1.2.1, Doors 6.0, Livelink 9.7.1, HP, Service Desk 4.5.

EXPERIENCE

Sprint Nextel Corporation (Sprint), VA Aug'03 – Present (Customer Billing Services) As a Senior Program Manager, working on the CBS team managing the day to day operational issues for Boost mobile with prepaid billing vendors XIUS-BCGI, Amdocs, TSP’s and Telcordia.  Manage day to day operations for Boost mobile for both IDEN and CDMA platforms.  Vendor/Supplier Management and Contract negotiations.  SLA enforcement to meet targeted Vendor performance metrics.  Budget Responsibility ($1M+), budget planning, invoice oversight and approval.  Management of Real Time Processing environments.  Vendor Capacity Planning and Platform Planning.  Work with Sprint Network and XIUS-BCGI teams to provision and cut loop around trunks and messaging trunks which support the Boost Prepaid traffic.  Support all the new functionality after Production releases related to Boost IT.  Manage and resolve issues for Boost Care with XIUS-BCGI, ACS, Amdocs, EAI, ACT, Pin Management, Revenue Assurance, Nextel Data Warehouse, Network Engineering, TSPs and Boost Mobile.  Admin and Manage the 5000 WebCare user logins for Boost Care.  Primary contact for user access/ removal for prepaid billing platform BCGI WebCare.  Admin and Manage Security access levels in WebCare for Boost Care.  Good back ground in developing process documents for Sarbanes-Oxley and Mobile-To-Mobile (M2M) initiatives from Boost IT.

 Develop and execute SQL queries on NDW Oracle data warehouse using SQL tool SQL Developer to report trends and strategy to management.  Major Accomplishments include working on Sarbanes-Oxley, M2M, Boost Automation Activation, Boost Premium Plan, NGPP, Voucher Migration, UBB, MBP and UBP initiatives. Environment: BCGI WebCare 11.04.01, Oracle 9.2.0.1.0, MS Office 2003, Citrix 6.2, Amdocs Ensemble 5.3, Toad 7.5, Service Center 5.0, Livelink 9.7.1, SQL Developer 1.2.1.

NEXTEL Communications Inc (Sprint Nextel), VA Aug'03 – Nov’04 (Customer Billing Services) As a Senior Systems Analyst, worked on the Security layer of Nextel’s Wireless Billing System (Ensemble). Responsible for ensuring appropriate system access was maintained to secure Customer (CPNI) and critical Sprint Nextel billing data. Possessed advanced understanding of the overall Billing System. Developed a successful, repeatable process to ensure accurate testing and implementation of new security requirements. Successfully managed required security changes were implemented with no negative impacts to application users and the production billing environment.  Major Accomplishments include working on WNP, Ensemble Billing System Password Encryption and n-view implementations.  Expert level knowledge of the overall billing system.  Develop and execute SQL queries on Oracle database using SQL tool TOAD to refresh the test environment with the production data. Environment: Oracle 9i, MS Office 2000, Amdocs Ensemble 4.3, Test Director 7.6, Vantive 8.5, Toad 6.5.

National Association of Security Dealers (NASD), MD Jul'03 – Aug’03 (INSITE EET) As a Test Engineer, worked for NASD, the parent company of NASDAQ and AMEX stock exchanges on the project INSITE EET.  Major Accomplishments include testing the INSITE EET exams implementation.  Executed automated test scripts using Win Runner through Test Director. Environment: Oracle 8i, Java 1.2, PVCS Tracker 7.1, Test Director 7.6, Win Runner 7.5, Doors 5.2.

The NASDAQ Stock Market Inc (NASDAQ), MD Aug'02 – Jun’03 (WEBISS/WISSDM Data Mart) As a QC Analyst, worked for The NASDAQ Stock Market Inc., on the project WebISS/WISSDM Data Mart. WebISS/WISSDM provides a wealth of Issue and Issuer data and Market data to authorized NASDAQ, NASD users and to NASDAQ corporate web sites and trading systems.  Major Accomplishments include working on the Issue/Issuer, Appeals, Daily List and the NOCP (NASDAQ Official Closing Price) releases.  Schedule and monitor the Maestro jobs to check all the jobs run daily as set in the scheduler.  Performed administration work, installing builds for all the releases in QC environment.  Tested the emergency data fixes, which go to Production.  Executed automated test scripts using Win Runner through Test Director. Environment: Oracle 8i, Java 1.2, MS Office 2000, DYNIX Unix 4.5.1, Solaris Unix 5.6, PVCS Tracker 6.8, Test Director 7.6, Win Runner 7.5, Doors 6.0, Exceed 5.0, Toad 6.5, Maestro 7.0.

Conversion Marketing LLC, CT Feb'02 – Jun’02 (Offerline) As a QA Engineer, worked for Conversion Marketing LLC, a start up e-commerce company in Stamford, CT. Conversion Marketing is a direct marketing company that uses on-screen cross subsidy offers from major Fortune 500 companies, to convert consumer “turn down” volume at participating merchant websites.  Developed and executed SQL queries on Oracle database using SQL tool TOAD to validate test results.  Used EditML tool for editing the XML documents. Environment: Oracle 8.1, XML 1.5, Java 1.2, MS Office 2000, Sun 4U Sparc 5.6, Star Team 4.2, Putty 0.51, EditML 1.0, Toad 6.3.

Qwest Communications Inc (CenturyLink), VA May'01 – Jun’01 (Qwest Control) As a QA Engineer, worked for Qwest Communications, a broadband internet based Telecommunications Company. Qwest Control is powerful web based tool that allows Qwest corporate customers to manage communications services efficiently through their web browser. Qwest Control is available for various services such as eBilling, Frame Relay, Asynchronous Transfer Mode, Dedicated Internet Access, Dedicated Hosting, Business Dial, Virtual Network Services, Network VPN, Toll Free and Calling Card.  Develop and execute SQL queries on Oracle database to validate test results.  Performed regression testing of application after notification from developer about bug fixes and any new enhancements made during time of new build. Environment: Oracle 8.0, Java 1.2, Unix, Test Director, http://www.qwest.com/smallbusiness.

Rewards Plus of America (Hewitt Associates), MD Mar'01 – Apr’01 (Real Life Benefits) As a Test Engineer, worked for Rewards plus of America on the project Real Life Benefits. RLB has three modules, Sure Admin, Sure Enroll and RLB. Sure Admin and Sure Enroll are core benefits and RLB is voluntary benefit platform.  Major Accomplishment includes testing applications for a start up HR Solutions Company.  Develop and execute test plan, test cases and test conditions for all the modules in RLB. Environment: SQL Server 7.0, Cold Fusion 4.5, Java 1.2, http://www.reallifebenefits.com.

MCI WorldCom Inc (Verizon), VA Mar'99 – Feb’01 (METIS Data Warehouse) As a System Integration Tester, responsible for analysis, development and testing of reports in Local Systems Information Warehouse for MCI WorldCom, a Telecom company, using ORACLE and INFORMIX databases.  Major Accomplishments include working on the local systems Data warehouse and testing reports generated in Informix, Oracle and Brio.  Successfully certified the Data warehouse as Y2K compliant. Environment: Informix 8.2 XPS, Oracle 7.3.4, IBM SP2 AIX 4.2 Unix, HP UX 10.20, Brio Explorer 6.0, PVCS, Exceed 6.0.

EDUCATION Master of Science in Cybersecurity – University of Maryland University College (Exp2013). Graduate Certificate in Cybersecurity Technology – University of Maryland University College (Exp2012). Bachelors Degree in Engineering – Nagarjuna University, India.

AWARDS Stellar Award – For out standing performance @ Nextel Communications from Customer Billing Services Vice President – Jerry Brace – 2nd Quarter 2005. Premier Award – For out standing performance @ Nextel Communications from Customer Billing Services Vice President – Jerry Brace – 4th Quarter 2005. Excellence Award – For out standing performance @ Sprint Nextel from Director of Product Management and Development – Jason Gress – 4th Quarter 2006. Excellence Award – For out standing performance @ Boost mobile from Director of Product Management and Development – Jason Gress – 3rd Quarter 2007. Perseverance Award - For out standing performance @ Boost mobile from Platforms Vice President – Chuck Harvey – 3rd Quarter 2007. Nomination to Circle of Excellence Award - The highest honor @ Sprint Nextel - 2007