The University of Manitoba, I.H. Asper School of Business

MIS 2000, Section A04

Information Systems for Management

Course Outline

Fall 2016 Term 1 of School Year 2016/17

Instructor: Dr. Bob Travica Campus 478 Drake Centre, Phone: 474-9637 Office: Classes: Mon. & Wed., Drake 105, 11:30-12:45 pm Office Tuesday 12-2 pm, and by appointment Hours: Email [email protected] Teaching All teaching materials are posted on this Website, except the online tutorials for the Material laboratory on Microsoft Access and Excel.

Links Course Schedule Course Concepts Other

OVERVIEW Information systems (IS) that are built from modern electronic information technologies (IT) are embedded in all functions in today’s organizations – from purchasing, through production, human resource management, accounting, to marketing and sales. IS are used for increasing efficiency of operations, improving effectiveness of strategies, and for innovating business processes and other aspects of organizing. For-profit companies can gain big advantages over competitors due to IS-supported business strategies. Public sector organizations can provide better service with help of IS. Regardless of your field of specialization, the type of organization you expect to work in, or what kind of job you might hold, developing an understanding of the relationship between IS and organizational operations and strategies will have important implications for your career. MIS 2000 takes a business (or organizational) process perspective. A business process consists of inter-related tasks that altogether deliver an outcome for a customer inside or outside an organization. A business process is designed in a certain way and its performance can be measured. A business process includes data components (records of operations performed, communications, documents, etc.). Some of these are integrated into information systems, that is, managed with help of electronic IT, while others could still be handled in paper format and manually. MIS 2000 is particularly focused on these data components and on their fit with organizational processes. The main goals of this course are that students develop data analysis and process analysis skills, and to enable them to

1 understand how information systems can be managed to improve organization and organizational performance. This course is primarily intended for students with no or small knowledge of IT. For those with IT background, the course provides a systematic approach to management of IT and IS. To facilitate the achievement of the course’s goals, these study activities and assignments will be deployed:

· Hands-on training in the computer laboratory: Labs on MS Access and Excel will be held outside class time (check the lab dates in Aurora). The lab will have its own assignments and will be graded (see Student Evaluation below). In addition, knowledge acquired will be important for understanding conceptually fundamental types of IS and.

· Class exercises: Team-based, these exercises will accompany study of certain topics in order to facilitate learning through doing. These are not graded but every participating student will get a class contribution credit. For topics and dates, please see Calendar.

· Three assignments: Two home works on data and process analysis, and one ongoing assignment on social media (see Calendar).

· Two exams: There will be a mid-term exam and a final exam (see Calendar). The midterm exam will review the coverage to that point, while the final exam will be cumulative.

Detailed instructions for each of the above will be released on appropriate dates via the links displayed in Calendar.

Class exercises and two home works are team-based. The lab may deploy teams as well. A team has three to five members. Teams will be formed at the start of the term. Team maintenance and well-being is students’ right and responsibility, and the instructor may intervene only if a serious problem arises and the members invite the instructor to help.

COURSE SCHEDULE (Links will become valid in due time. Do not download all class notes right away – wait for updates!)

Date Class Topics & Readings Assignments, Exercises and Other Instructions September 12 1Introduction to Course Formation of class/assignment teams 14 2Basic Concepts Chapter 1

19 3Data and Business Social Media Assignment introduced Chapter 2

21 4Chapter 3 Homework on Data Diagramming released; Class exercise

2 Lab starts *

26 5More on Data Analysis Class Exercise (check the lecture file for class 4) Chapter 4

. 28 6Organization in Process View Chapter 5 October 3 7Process View of Organization and Data Diagramming Homework Information Systems due start of class Chapter 6 5 8Process Analysis and Diagramming Homework on Process Chapter 7 Diagramming released; Class exercise 10 - Thanksgiving – no class . 12 9Operations and Systems (TPS, MIS) Chapter 8

17 10Decision Making Processes and System Class exercise Support Chapter 9

19 11Group Processes and Group Support Systems (GSS) 1/2 Chapter 10

24 12Group Processes and Group Support Process Diagramming Systems (GSS) 2/2 - handout Homework due start of class; Class exercise 26 13Landmark – preps for the midterm exam 31 14No regular class but extended office Midterm Exam, Drake, 6-8 pm, hours. Drake 122 Midterm exam description and instructions November 2 15Communication/Social Networking Knowledge Processes and Processes and Systems Knowledge Work Systems (KWS) Chapter 12 Chapter 11 7 16Enterprise Processes and Systems Chapter 13 9 17Strategizing with Information Systems: Electronic Commerce Chapter 14 14 18Globalization Processes and Information . Systems Chapter 15 16 19Ethical and Legal Aspects of IS .

3 21 20System Development Process Class exercise Chapter 16 23 21System Adoption Process Homework 3 due start of class Chapter 17 28 22Security of Information Systems . 30 23Economic Aspects of Information Systems Chapter 18 December . 5 24Milestone II - preparation for final exam 7 25Course Summary and evaluation .

TBA - - Final Exam, TBA TBA - - Deferred Final Exam, place & time TBA (granted only with authorization of Asper School’s Undergraduate Program Office * Lab training on Excel and MS Access will be held in the school’s computer lab, check Aurora for dates. Dates in Sep.: 21, 28; Oct: 5, 12, 19, 26. ** For the midterm, final and make-up exams, please bring pencils, erasers, pens, and student ID. No electronic device is permitted.

TEACHING PHILOSOPHY To be successful, each student must ultimately take on the responsibility for his or her learning. As a team member, a student should make themselves available for team activities and make all necessary effort to contribute equitably. In a word, the MIS 2000 student is expected to be an active learner. The instructor will guide students through the different subjects of the course and help them facilitate this learning. News, stories, videos, cases and class exercises will be part of this active learning process. Students are strongly encouraged to attend all classes. Since there is no textbook in this course, the study material will consist of the class notes (slides), other materials stored on the course Website (e.g., assignments, exercises, the Concept List), and your own notes taken during lecturing and class discussion.

4 STUDENT EVALUATION Your final grade will be based on the following criteria:

Deliverable Percent

Homework 1 5%

Homework 2 5%

Homework 3 6%

Labs (Access, Excel) 13%

Class Contribution 6%

Mid-term Examination 30%

Final Examination 35%

COURSE POLICY Assignments A team has 3-5 students and it is composed of students from the same MIS 2000 section. Due dates and times are specified in this document. Any request for postponing an assignment submission must be made at least 48 hours before the deadline and must involve unusual circumstances. There is a 10% penalty per day for late assignments, starting the minute the assignment is due. All assignments must be completed by the last day of class in order to pass the course. Exams Students who receive less than 50% marks on the midterm and final exams combined cannot pass the course. Students who miss the midterm exam will receive a mark of zero unless a valid medical excuse with supporting written documentation is presented. The I.H. Asper School of Business/Faculty of Management Medical Absenteeism Form details a medical excuse. If you do not use the form itself, then other documentation must cover these details. No make-up exams will be scheduled. Students with valid medical excuses who miss the midterm will have that component's weight in the overall mark added to the final examination's weight. All medical excuses are subject to validation. For the final exam students must remain available during the entire examination period. Make-up exams can be given only in extremely rare situations (e.g., a very serious illness or death of a family member). Electronic devices of any kind are not permitted to be in the possession of any student during any exam. All electronic devices must be left at the door or with the invigilator. Any student found in possession of an electronic device (for example, cell phone, smart phone, smart watch, calculator, dictionary, translator, personal digital assistant, MP3 player, or iPod, etc.) will be debarred from the examination and will receive a mark of 0 for the examination. Class Contribution

5 A student can get marks for Class Contribution only if he/she speaks in the class or participates in class exercises. Note that mere class attendance brings no marks. Speaking in the class is expected to be on the topic discussed and it can be in the form of answering a question, providing an example or opinion, or asking a question that moves the discussion forward. Class contribution marks range from –1 to +1 for a given day or activity. Negative marks are given for disruptive behaviour, such as talking with other students during the class, emailing, texting, surfing the Web, being late for class, and leaving class early without advance notice. Participating in class exercises is awarded with 0.5 marks, while verbally contributing to the discussion brings 1 mark. It is the student responsibility to display a nameplate so that the instructor can record their name when they participate in the class discussion. E-Mail All e-mail you send to your MIS 2000 instructors must have a subject line that starts with “MIS 2000, Section A04” and the topic of the e-mail. For example, a subject line that reads “MIS 2000, Section A04, Homework 1 Question.” Wireless Network Use Wireless access has been established throughout the Drake Centre. In order to ensure that students who attend class pay attention to what is going on in the classroom and not to unrelated matter, the following rule will be reinforced in all MIS 2000 sections: During class time, students are allowed to use electronic technologies for classroom purposes only. Examples are accessing the class notes or other relevant class material. Students that are seen using the wireless network for class unrelated purposes will get a negative class contribution mark. Academic Integrity It is critical for the reputation of the I.H. Asper School of Business and of its degrees that students comply with standards of academic integrity. As the faculty that helps create business and government leaders, we have a special obligation to ensure that our ethical standards are beyond reproach. Any dishonesty in our academic transactions violates this trust. The University of Manitoba General Calendar addresses the issue of academic dishonesty under the heading "Plagiarism and Cheating." Specifically, acts of academic dishonesty include, but are not limited to:

 Using the exact words of a published or unpublished author without quotation marks and without referencing the source of these words;  Duplicating a table, graph or diagram, in whole or in part, without referencing the source;  Paraphrasing the conceptual framework, research design, interpretation, or any other ideas of another person, whether written or verbal (e.g., personal communications, ideas from a verbal presentation) without referencing the source  Copying the answers of another student in any test, examination, or take-home assignment;  Providing answers to another student in any test, examination, or take-home assignment;  Taking any unauthorized materials into an examination or term test (crib notes);  Impersonating another student or allowing another person to impersonate oneself for the purpose of submitting academic work or writing any test or examination;  Stealing or mutilating library materials;

6  Accessing tests prior to the time and date of the sitting;  Changing name or answer(s) on a test after that test has been graded and returned;  Submitting the same paper or portions thereof for more than one assignment, without discussions with the instructors involved.

In team projects, all members should exercise special care to insure that the group project does not violate the policy on Academic Integrity. Should a violation occur, group members are jointly accountable unless the violation can be attributed to a specific individual(s). In the I.H. Asper School of Business, all suspected cases of academic dishonesty are passed to the Dean's office in order to ensure consistency of treatment. Student Accessibility Services Any student who, because of a disability of any kind, may require some special arrangements in order to meet course requirements should contact Student Accessibility Services at 474-6213 as soon as possible in order to make the necessary arrangements.

Updated: September 6, 2016

7