From: DCLG8 Sent: 22 August 2012 11:53 To: OPT1; MP1 Cc: [];[];[];[];[]; Cathy Francis; Philip Cox; DCLG30; [] Subject: Tuesday 28th August

Hello MP1, OPT1, Just to let you both know that I am planning to come to Liskeard next Tuesday, 28th August, to meet [] and [] from Cornwall Council. I hope to be able to come along to the evening meeting too and presume that's OK with you?

Thanks and regards and hope you enjoyed the rest of your holiday, MP1. DCLG8

______From: OPT1 Sent: Thursday, August 16, 2012 4:10 PM To: [] Cc: [];[];[];[];[];[];[];[]; [];[];[];[];[]; DCLG8; [];[]; []; MP1 Subject: Re: Portas Pilot meeting Liskeard 16/8/12

Thank you []. Both Mary and I were really pleased to be able to talk to everyone. It felt like a very productive meeting and I look forward to our next steps together. Best OPT1

On 16 Aug 2012, at 14:47, [] wrote:

We did agree that I am happy that it is agreed as an additional bullet point ______From: [] Sent: 16 August 2012 14:38 To: [] Cc: [];[];[];[];[];[];[];[]; [];[];[];[]; OPT1;DCLG8; [];[];[]; MP1; Subject: Re: Portas Pilot meeting Liskeard 16/8/12 Dear [],

Thanks very much for chairing the meeting and for this clear and succinct summary.

I believe it was agreed that it will be possible for the Town Team to talk to Mary and get advice from her without filming. This is an important principle to be clear about.

I felt it was a very positive meeting and look forward to the work we can all do together.

DCLG8 1 of 8 Best wishes,

[]

On 16/08/2012 13:18, [] : Thanks everyone for a very useful meeting this morning. As promised here is a brief summary of what was discussed / agreed Town Team – Structure & remit

* Town Team Executive Board will be formalised in early September and a shadow Board exist now which has the ability to make decisions to ensure expediency * Meeting to be held 22/8 when bid writing team will handover to delivery team * Agreed that remit was to engage with local community and stakeholders to create a long term legacy with local ownership * Need to be flexible and ‘fleet of foot’ and to take account of and align with existing work that was already underway and to take advantages of opportunities as when they arose * Recognition that everyone involved has a day job to do as well. Film scheduling

* A lot of activity next week in relation to empty shops 28/8 and 29/8 * Optomen to provide a schedule of likely future filming dates so that people can put in diaries etc * Recognition that not all meetings will / should be filmed and that some individuals would not want to be filmed Mary’s support

* Mary will support locally by offering expertise and advise but will also act as an advocate for Liskeard in her discussion with key organisations / personnel both regionally / nationally to try to get further offers resource / support for Liskeard Communications and Operational Working

* Weekly teleconference calls will be scheduled with key parties – Town Team, Optomen and others as appropriate * Each party would identify a recognised point of contact (TT – [], Optomen – OPT1 - who will also liaise with MPs team) ) whose role was to be involved in a regular teleconferences calls and to feed in / back to their parent body * Key principle was one of ‘no surprises’ to any party * Everyone to be aware of media interest locally / nationally and to be thoughtful and respectful in all communications – whatever the media used Empty Shops

* Significant work required in next few days * TT to feed in current thoughts / views after meeting on 22/8 * TT to commission [] to offer expertise and support * Public meeting planned for 28/8 and follow up on 29/8 with likely press coverage * MP to speak to []

Branding

* Recognition that Liskeard likely to have a number of USPs!

DCLG8 2 of 8 * TT to share previous work on ‘branding’ with MP Hopefully I’ve covered everything – if I have missed any key issues or misinterpreted what was agreed please let me know asap. I think I have copied this to all there were present / invited – if not please forward as appropriate Kind regards [] Cornwall Council

______From: [] Sent: 16 August 2012 08:36 To: [][][][][][][][][] [][][][];OPT1 Cc: DCLG8; [] Subject: RE: Aagh! Sent before finished, so trying again:

Update on TT structure & remit Film & Mary schedule until completion Mary's support offer to TT Agreeing a way to work together Establishing communication routes

Reflects govt advice & what Optomen have suggested needs to be discussed and hopefully covers key points at this stage.

[] ______From: [] To: [][][][][][][][][] [][][][]; OPT1 Cc: DCLG8; [] Subject: RE: Date: Thu, 16 Aug 2012 08:29:34 +0100 Mary has just over an hour for this meeting. Suggested items are:

Update on Town Team structure & remit Film and Mary schedule until completion Mary's support offer to TT Agreeing a way to work together ______From: [] To: [][][][][][][][][] [][][][]; Cc: DCLG8; []; OPT1 Subject: RE: Date: Tue, 14 Aug 2012 17:20:52 +0100 Dear all,

Thank you to those who have indicated their availability. As it is past office hours and we've not heard whether DCLG representative from Cornwall is able to attend either date, I suggest we opt for Thursday at 10am to give strongest opportunity for this to take place.

DCLG8 3 of 8 If anyone would like to offer to arrange a venue and let this group know that would be appreciated.

[] - I think you said you would be able to ensure Chamber were involved if Thursday?

BW

[]

______From: [] To: [][][][][][][][][] [][][][][][][] CC: DCLG8>; MP1; [];[] Subject: Date: Tue, 14 Aug 2012 13:21:19 +0100 Dear all,

It has become clear that there's a need to resolve some communications issues between Town Team and Optomen / Mary Portas to ensure we are able to take forward the bid agenda. We have been asking for an off camera meeting, which is now a possibility.

The invite here includes all those already appointed to the executive board and those from the bid team who have remained involved.

[] & []- appreciate you may not be able to make this but please if you could send representation eg. [] and [] who are involved with working groups?

Times offered are Wed after 8pm or Thursday before 4pm. Currently DCLG are looking to send a rep so their availability will be a key factor in deciding the timing.

As this is short notice, wanted to give heads up and will contact again with time set.

[]

Portas Pilot meeting Liskeard 16/8/12

From: OPT1 Sent: Friday, August 24, 2012 7:02 PM To: [] Cc: [];[]; DCLG8; [];[];[] Subject: RE: Portas Pilot meeting Liskeard 16/8/12

Hi [] I hear it’s your stag weekend – have a brilliant time!

DCLG8 4 of 8 In addition to this Tuesday and Wednesday, Mary is currently planning to be in Liskeard in the week of 17th September, 8th October and 20th October. She is also hoping to be there for the big town clean up idea at the end of October (exact date tbc) We hope to film all the developments preceding the days with Mary on our small camera / minimal crew. Is that what you were asking me for? What other information do you think might be helpful?

All the best OPT1 (berocca always cures my hangovers…. See you on Tuesday!)

From: [] Sent: 24 August 2012 10:13 To: OPT1 Cc: [];[]; DCLG8 Subject: RE: Portas Pilot meeting Liskeard 16/8/12

OPT1

Thanks - I think it wil help us all as we move forward with this ambitious project. In relation to the forward filming schedule have you any idea when you can let us have that as diaries in the Autumn are rapidly filling

Thanks []

RE:

From: OPT1 Sent: Tuesday, August 14, 2012 3:49 PM To: [];[] Cc: DCLG8 Subject: RE: FW:

Hi [] Thanks for your msg. Yes the meeting won’t be filmed. We don’t even have to film a summary of the meeting with anyone – we can just get a catch up with Mary afterwards. I’m keen to make this as simple and straight forward as possible.

In order to avoid misunderstandings or last minute disappointment I thought I’d clarify that while Mary would prefer to meet after 8pm on Wednesday, we can cancel/move her appointments in the morning if it makes things easier. But as I mentioned to you yesterday evening, she’s at a meeting from 1pm on Thursday – so really we’ve got weds eve or thurs morning. I hope that doesn’t cause any inconvenience. Thanks x

From: [] Sent: 14 August 2012 13:31 To: OPT1 Subject: FW:

DCLG8 5 of 8 After all that, forgot to copy you in!

Your original message talks about a meet including the Town Council, what I assume you mean to be Traders Association and theTown Team - but the Town Team includes all of these! This message should cover most bases but if there are others you expected to be involved please let me know.

I have been asked to confirm this is off camera meeting but I think you have covered that in your previous email?

BW

[]

From: OPT1 Sent: Wednesday, August 15, 2012 2:46 PM To: [];[] Cc: DCLG8; [];[]; OPT6 Subject: RE: RE:

Hi [] I wish I was on holiday too!  Hopefully we will work together and have more opportunities to meet everyone who is unable to attend. Mary has 1 hour and 15 minutes for the meeting. I hope this is enough time? Would you like to suggest an agenda? Mary is keen to hear your concerns, talk about how we can work together, agree a way forward in terms of communication and decision-making and finally, agree on how we work together on empty shops and set out deadlines. Do you think there’s anything else? It would be helpful to know so we get through all the points… Do you think it might be useful for someone to chair the meeting?

We’ve not invited anyone to attend the meeting. So if it’s ok with you, from our side it will be me, Mary and OPT6. [] is unfortunately unable to join us. She’s had very very sad news in her family. Thanks again for organising. I look forward to it. Best OPT1 x

From: [] Sent: 14 August 2012 23:51 To: OPT1 Cc: DCLG8; [] Subject: RE:

OPT1,

Suffering a bit from August and people on holiday I think, so not everyone has responded. All three Cornwall Councillors are copied in to anything relating to Town Team Exec Board as they have yet to officially nominate a representative but wouldn't expect them all to attend.

DCLG8 6 of 8 So, not a huge group really!

Those expected so far:

[] [] [] [] [] [] []

Waiting to hear from potential three others including DCLG & Traders Association. In addition, as [] is on holiday, Cornwall Council may choose to send an alternative.

Please can you advise who you have invited to join us.

BW

[]

From: OPT1 To: [][][][][][][][][] [][][][][][][][][] CC:DCLG8; MP1; [][]; OPT2; OPT7; OPT6 Date: Tue, 14 Aug 2012 17:33:54 +0100 Subject: RE: RE:

Hi [] Thanks for your message. 10am works well for Mary. Could you please let us know who will be able to attend? Thanks so much for organising this, especially considering you had to coordinate so many people. We’ve just called [] and they would be happy to host us. They have the lounge and the function room available. Once we know how many people are attending we can confirm a room – but in order not to clog up everyone’s inbox, I suggest we just ask at reception on arrival?

Mary and I look forward to seeing you all. Best wishes OPT1

Optomen and Liskeard

From: OPT1 Sent: Monday, August 13, 2012 6:16 PM To: DCLG8 Cc: MP1; Cathy Francis; OPT2; DCLG6; DCLG3; DCLG2; DCLG7; DCLG10; []; OPT6 Subject: Re: Optomen and Liskeard

Please would you call our main number and ask for me. We're on [].

DCLG8 7 of 8 Any problems I will also be on my mobile. I look forward to it. Thanks. OPT1

On 13 Aug 2012, at 16:02, DCLG8 wrote:

OPT1, Yes, that's fine thanks. What number can I call you on? The office number below? DCLG8

From: OPT1 Sent: Monday, August 13, 2012 03:13 PM To: DCLG8; MP1; Cathy Francis Cc: OPT2; DCLG6; DCLG3; DCLG2; DCLG7; DCLG10; []; OPT6 Subject: RE: Optomen and Liskeard

Hi DCLG8 Thanks for your message. Would a call with myself and OPT2 tomorrow morning at 930 work for you? Thanks OPT1 From: DCLG8 Sent: 13 August 2012 15:08 To: OPT1; MP1; Cathy Francis Cc: OPT2; DCLG6; DCLG3; DCLG2; DCLG7; DCLG10; []; Subject: Re: Optomen and Liskeard OPT1, Thanks for your message. I'd be very grateful for a quick chat. I'm on my way to Yorkshire this afternoon so could you do fairly early tomorrow morning? What's the best time and tel number to get you on?

Cathy is uncontactable for the time being. Many thanks DCLG8

From: OPT1 Sent: Monday, August 13, 2012 02:51 PM To: DCLG8; MP1; Cathy Francis Cc: OPT2 Subject: Optomen and Liskeard

Dear DCLG8 and Cathy I hope this email finds you well after an exciting two weeks of Olympic games. OPT2 and I would love to have a quick chat with you, following the suggestion from [] that we are behaving in a divisive manner. Would you have 5 mins this afternoon or tomorrow? Thank you OPT1

DCLG8 8 of 8