Consultation In-Person Feedback Collection

Date: February 4, 2014 (evening) Group: Community in-person session Location: Kamloops, BC Number of Attendees: 64

Note: all the information and feedback gathered at this session will be inputted into the overall collection of data and feedback for consideration of the development of the Disability White Paper.

Feedback:

 Establish codes in BC building codes – human rights  Policy and legislation  People assume there are “rules”  Gov buildings are the only buildings that have to be accessible – emerg evac plan  On disability – stages – communication tools – visual, voice activated  Not everyone can use or has internet or equip to access sites – can you borrow equip - $ to buy – low income – available if looking for employment – “on loan equip” – voice  Program/funding – specific funding for equipment  Funding for people seeking employment  Accessing employment programs – works with employers, ex. Hearing aids, wheelchairs  Community resources re: open door/Work BC  Knowledge of – accessing – joining – attending – available programs – available funding  “living wage” – people with disabilities not enough $ to live increases stress – health  Centralized data base for resource/programs  Disability tax credit (dr. note) – almost always requires people to appeal – very stressful – red tape  LTD/STD for employed people – who regulates insurance?  Medial (MSP) ie. autism – medication – PWD – “over the counter meds” – uses up support funds  Stigma people are not able to work Feedback:

 Community employment action plan – working w/employers – strength bases  Ontario employer Tim Horton’s developed his business plan – 25% have to have disability  Ontario – Education, communication, AODA (Accessibility Ontario Disability Act)  Employer may act if there was legislation – fines are in place, accessibility specialists  Inspirational workshop in BC from ON  Transportation for medical services (outside Kamloops) could be part of legislation  Tax recp/subsidy/incentive to landlord (owner) to people who rent to PWC  Tax break  Rent controlled/2-3 apartments reserved  City of Burnaby – rent controlled, integrated community, 5-7 units accessible, suites were own by City and admin by Community Agency – give and take  Tax incentive for building/creating accessible housing  Creating resources through tax resources and death taxes rebated through gift of created housing  Federal tax benefit if employed with disability  Educating caregivers and families to create opportunities to enable people – give opportunities for independence  Can be easy to be stuck in a box – need to try new things  There is a norm in society  Protection – people try to protect  Important to reach youth – take wheelchairs, para transit bus out to youth to experience and then share their experience of accessibility  Start earlier educating youth before stereotypes develop  Education – personal contact  What can gov’t do? Eg. ‘participaction’ impact on TV showing powerful message  Powerful msging about people with disabilities – positive messages  Remove barriers  Eg. message like ‘we are able’  Eg. there is advertising/logo with the wheelchair, but with arms raised  Would be nice to have a modal to show fun – change perspective about disability  Physical access – some bathrooms in new buildings and access  Older buildings – difficult to retrofit to make access  Develop funding for older buildings (eg. grants) that won’t hurt bottom line  Pete’s Pastry – can’t get in, Earl’s Kelowna – can’t get in  Eg. access bathrooms – need different specs to make accessible Feedback:

 To reach youth – Facebook and Twitter – used to put messages out and reach youth  Finding apps – finding accessible – buildings to plan ahead – find out seating arrangements  If in wheelchair require lower eating, if not need a high table – need to meet need  Having information available – like Chef’s in the City at TRU, if could know what venues were accessible, could plan ahead to know where could go  Now in Kamloops, folks in wheelchairs can’t go skating as is a liability – under review right now for City of Kamloops  City of Kamloops working on accessible recreation, some youth specific, some youth and adult  Hockey, yoga, swimming, floor hockey, weight training  Front line staff in city (Kamloops) doing awareness training for working with/contract with person who has disability  Good if people could try exercise equip. before signing up to see if would work  Now city allows people to try out activities before committing (eg. facilities tours, see what can do before joining)  Pool lift (hot tub lifts)  Looking into details  Building awareness  BC better place  Seeing a variety of people when you go places  Diversity – everyone is present  Unlimited mobility for everyone eg. Music in park – go where you want – if ice in street, get cleared to go anywhere you want  These meetings no longer required – becomes the ‘norm’  Why not all ramps instead of stairs – everyone can do ramp  Peoples’ homes are accessible – would be great  Phoenix – eg. of progressive place to live  Look around to other municipalities and areas to see what is being done  Phoenix seems 4 steps ahead in terms of accessibility  Could be snowbirds with $ to spend that forces accessibility  Becomes about planning for a way of life not just disability  How do you get the person the right support?  Set up agency to receive calls and have knowledge that can get people to help – make connection  Advocate services have been cut  Need 1-800 disability help line!  Source for information – people don’t know what’s out there for help  Navigators – help get through system Feedback:

 Someone to help map interests to volunteer or get pd. employment  Raise awareness – one place to house info – would need to be progressive  Educate youth – everyone is different, that is the norm, not disability – we are all different as people  Disability – diversability  Down road disability could be gone – replaced  Indiv. Who have disabilities not to feel as a disability  Technology – google has microphone assistive search  Making technology affordable  Parking? Accessing to go to work  If the space is accessible then the sidealks and entry ways (eg. curbs) need to be accessible too  Need to have ‘let downs’ onto sidewalks – these are at the corners only not beside parking  Winter – ice on curbs can’t get out of car – sidewalks too icy to walk – get around on  Feel 18% employment rate is high – likely much lower – where is this stat from?  EPBC partnerships – Safeway has good partnership with EPBC – has employment related services even for youth  How do you get to know that is out there?  Knowing what is available is key – how can this happen in a concrete way?  Website , Facebook – how else can raise awareness of what is out there?  1-800 #, ads  Pamphlets  Intl’ Disability Day Dec 3. – can this be key way  Pamphlet at doctor, hospitals  Posters  High visibility areas  Local papers (smaller publications)  Grounds to be gained in awareness  To get gatherings, eg. home shows, blazer games  Accessible web page on City of Kamloops – could put logo on main web page – move access to info from the main page  City main page website good venue – possibly a Facebook page  One stop shopping  One place to find all info  Income and retirement planning – include RDSP in this conversation – general public invited to learn about this  Simplify rules around withdrawing money  What would BC look like as…. (sic) Feedback:

 RDSP – how many people can afford to contribute??  It would be easier to contribute if they have a job  Have automatic deduction to bank account  Have employer pay into RDSP  Financial advisor for low income people  Train people at bank on RDSP for PWD RDSP  Not well advertised  Provided with document – unclear info  Confusing  Provincial laws don’t match fed laws  All agencies unfamiliar, lawyers, etc.  Be cautious who invests – low risk – don’t make a lot of $ - but don’t get charged and fees  Complicated – form heavy  Must be fed. recognized disability RDSP  Simplify the process  Increase PWD supports so people can afford to contribute  Educate the public, the banks and credit unions so that people get the correct information – not all banks employees are familiar with administering the RDSP  Allow people to control their own money  Coast foundation trust  Barriers: control of money, amount of money, inadequate financial ability  Empowerment: allow people to have a bank card, enough money to socialize, be responsible for their own spending  $5000 limit is ridiculous – cannot provide for independent living  Creating dependency  Very complicated  Have to be skills and savvy to navigate  Why can they not keep an inheritance  Duplication ie. RDSP is okay but tax free SA is not okay when it comes to benefit and deductions  Forces the person to be in the ‘grey’ zone  We are NOT encouraging people to be independent and successful  This is possibly the biggest stumbling block – over 800 Feedback:

 Deductions and repayments  RDSP – low income, under 49 years – gov’t will contribute – bond – variances for income level – restrictions are when you can access money – have to be eligible for Dis Tax benefit  Ideas – access earlier for medical  Workshops for RDSPs – earlier information for parents/caregivers  Increase RDSP limit  Allow different type of investments  BC – tax break for people who contribute to RDSPs  Invisible disabilities are “overlooked” – find more challenges in employment, community – are more vulnerable – FAs, brain injury  RDSP – most PWDs are living below poverty level, pipe dream  Instead of matching contributions just give all who qualify max – why should only ones who can afford it be able to access it?  RDSP great for PWD  Federal program and have to apeopley for dis. tax credit – this is tedious and lengthy  Prov and fed gov’t need to simplify the process is a nightmare  People give up trying to access this program  National benefits assoc. will help set up  Do the work – they take 3% when app. approved but thy do all the work  Once set up then dine! (sic)  Info on website  Disabilities for Canadians – website  People live in poverty w/o family and extra support – going to food bank, no $ left after accom. and living pd.  Equip is expensive!  Is there awareness for RDSP?  Giving info to accountants and non profit societies – there is not an understanding of this program  Mackenzie investments – Edward Jones – giving info to accountants about the program and small group sessions  Clear instruction (templates) available on line to set up a trust  Expertise available and affordable for advice for PWD  No penalties to withdraw from RDSP  Easily answered questions and process of using your trust funds  Arrangements for accessible temp. accommodation in other/foreign communities – time sharing, cost sharing for less commonly used but necessary equipment and devices  Independent living specialists – greater availability/training/education  Stronger guidelines re: safety/accessibility – lever door handles Feedback:

 Legislation surrounding building codes  New businesses forced to comply with the new codes rather than previous building codes  One time grant or tax break to help with renos  Enforcement of building codes re: sacrificing accessibility for other programs ie. baby change tables or esthetics  Regular inspections to ensure continued compliance  Independent living specialists could be involved re: consultation and compliance/enforcement  Building codes driven by legislation standards  Consistency across government  Access to public places  Skating rinks in wheelchairs  Public pools  Accessible bathrooms in public spaces/buildings  Utilities inside the space itself  Affordable housing  Low rent accommodation is unsafe  When big companies build housing have 5 – 10% unit be low rent – get gov’t to make policy to support idea  This supports community inclusion, integration  City could support this with policy and tax breaks  Starbucks does not have disability accessibly doors  Curbs – what are curb like in snow, some curb not lowered (sic)  People need to speak up on behalf of PWDs – get priorities owners to support – increase awareness  Most accessibility issue (sic) have been met with building codes  Include federal building code – need to be improved  Home share living in someone else’s home  Affordability  Lack of options for persons with needs  Transportation to daily needs  Transit schedules  HandiDART – book ahead – scheduled need  Need exceeds availability  Wait lists  Not inclusive  Not matched appropriately Feedback:

 Placed where available  Bus not always accessible  Drivers leave before passengers seated  $80 taxi vouchers – this info not widely known  Information – services for people not widely known – shared  Services – move, change contact names – this info not shared freely  Services combined – not shared to public  If you don’t have an advocate – you don’t know  Services – health – found online – some success – difficult to find info/agency that takes care of a certain need  Do a directory for services/providers  Accessibility – need housing where you can easily access amenities in town – affordable – location – access to community – safe, not stigmatized – housing with individual supports rather than home support  Need supported affordable housing mixed in with all other housing  More choice given to all the people who need it what type of housing to live in ie. group homes or home shared, etc.  Listen to the people about what they want  Give them their power back  Lower rents  Higher subsidies  Match the housing with the needs  Accessible and suitable for the individual  Keep housing stable  Change is very hard  Create universal housing design, more coops and cohousing  More $ to spend on rent and utilities  CLBC has done a lot of good things  More affordable housing  If you have a disability and mental disability processes difficult  With intellectual disabilities live in seniors centres  More care for people that have lost their mobility  Some people could live on their own with assisted living make sure they are eating nutritiously or taking their meds  A lot of red tape to get any funding  Couples whose spouse becomes ill – they want to stay a couple while still being cared for  Looking at out of the box solution – PWD help others with disabilities eg. seniors Feedback:

 Lane housing  Affordable  PWD/pension – very few housing resources that are physically accessible  PWD – not enough $ for market rent - $375 too low  Home modification for people w/SN’s ex. Stomping/jumping/broken furniture  Transportation access bus from Kamloops  Medical  Transit – HandiDART – Increase services – city bus  Sidewalks  Plowing snow from sidewalks and dips to streets  Slip and fall increase  Only 3 months city is accessible  City should try new ways to plow or remove snow that may not cost more $  Victoria Street – sidewalk grate – slope inward – difficult to walk or wheel  Huge wait list – not enough units  Large pressure on family  Makes it difficult to live independently or with pets  Somehow maintain the family connection so they don’t need to be separated  More options – not just group homes  Affordable, accessible and acceptable housing!  Physical access to buildings  Community planning  Expectations for both public buildings as well as new developments ie. ranch style housing, more accessible  Develop standard for PWDs to access public transit, ie. home to work within 40 min – how to accommodate that? More personalized – maybe car pool  New builds – certain percentage allocated to being accessible ie. one unit in apartment building at min or min percentage  Proper signage, braille, large print, accessible  Low income units for singles – for PWD  Not available for families at this time  Retirement homes –using lower chairs, seniors can’t get in and out – challenges  Tables and chairs are issue in rest – eg. Swiss Chalet – tables too low  Limited to where a person can go w/o help!  Need to do home work before going out to business, facility, rest. etc. Feedback:

 Gathering feedback form people who have a disability to improve quality of access to buildings, businesses, services  Building codes are changing not there yet – not enough – need consultant with phys. disability to go through gov’t building to see what can be improved on and give assessment  City here has had contractor assess facilities  Reports were hit and miss, not enough impact   Appropriate housing needs to consider AGE appropriate  Do not place a young person with all elderly residents  Den housing for disabled adults  Safe  Supportive  Affordable  Den mother on site paid  Life skills support  independence for adults  More capacity for rehab centres to get people properly set up and ultimately more independence  Approach building and planners about innovative construction  Taxies accommodating for all rather than just a few that are wheelchair accessible  Bus (public transit) not always big enough to get wheelchairs on – training for drivers – sensitivity training  Public awareness  Maintaining equipment ie. lifts at pool al closed at once for maintenance  Wheelchairs expensive to repair and difficult to find someone to repair  Plain language and picture signage  Same equity and rights  Change the way we support people, go to more personal support  One on one services when possible  Not programing segregated spaced – integrated with community  If increase to accessibility will increase independence  Curbside  Education system, have appropriate education for PWDs  Have confidence at work  Community having a correct attitude - if you knew everywhere you went people help you – would feel confident to go out  Communality be educated to use more sign language Feedback:

 Services adapted or each person’s goals “personalize approach”  Cell phone apps – preloaded phrases so people with speech problem can communicate  Create work opportunities  Educate the employers  Inclusive opportunities  Equal opportunities  Acceptance  Barrier – if people. Feel uncomfortable they do nothing  Build awareness – share knowledge  Create jobs – benefit person and employer  Build relationships  Volunteer positions  Work with inconsistencies of disability  Offer self-employment opportunities  Focus on people’s abilities  Employers build program – talk to other employers  Why would we leave people out? If we remove barriers we improve their quality of life – remove stigma, isolation  When barriers are removed here is inclusion – also the existing community should be respected – awareness, acceptance  Raise PWD and all benefits and supported affordable housing to eliminate homelessness, suitable housing  Address the basic human rights equity and equality, equal opportunity  Integration – with respect to post-secondary education and suitable accommodation  The people with disability define “suitable”  Improve medial and dental coverage hugely  Federal standards for PWD so it’s the same across provinces and avoids having to requalify if people move  Types of disabilities vary and are episodic  Let PWD keep all the earned income  PWD has a lifetime allowance in Alberta – no asset testing  They are basically left at the poverty line  No incentive to work and difficult to get ahead  Look at all the provinces and come to an agreement for Canada  Transportation Mon – Fri, 9 – 5 nights – weekends are difficult  Club for handicap in each community to meet Feedback:

 Option to choose friends – developmental are not encouraged to spend time together  Get the opportunity for adaptive sports  Let the person choose!  Moving provinces – have to reapeopley  Want a seamless transition when moving  There should be a continuation of services  Bathrooms – seat heights  Parks/rec – bathrooms, unbolted seats, room for caregivers – identified bathrooms for caregivers  Throughout city, parks, stores, events  Legislation – ie. Ontario (since 2005) on disability act  US – role model American Disability Act – can expect the same law through US  Building code of BC  Finding home to rent with wheelchair  Vancouver enacted new legislation, 1bd, 1 bath on main floor  Fire regulations – care facilities, sprinklers, non-mobile  Rid the barriers and make things easier  Bus access  Transportation  Huge issue in rural communities  Less fights  Support easier way of living with families  What would make it easier – more testing, skills, abilities, physical issues, aids, buttons to open doors, funds for communities to install aids, Dragon Speech  Contributions – what can we do to make it easier to show people what we’re good at? Get rid of bias/prejudice  Educate the public  Empathy – sensitivity – training – understand the client’s needs/abilities  What would make BC fabulous – scooter lane, paved/lighted safe lane – talking signs – extended cross walk time  Assistive technology program now cancelled possibly look at revamping – useful for daily living tool, not just employment – bring back – regardless of employment status still expensive  Process of bus pass/PWD apeopleication, STS  Once you have CNIB card should not have to get dr. note for bus pass, parking pass, etc. – one designation should cover it  Restricted by funding and supports – very specific  One government approach – meet the need first figure out funding after Feedback:

 Not meeting basic transportation needs – huge waiting list for HandiDART  Rural vs. urban  Funding too specific  System based vs. person based  Being innovative w/funding – outside the box  Activities of daily living that are comfortable for the individual  Universal barrier reduction for all members of community ie. ramps for wheelchairs and baby strollers  Everyone has the right to live and work to their full ability regardless of what their disability is  Physical barriers and technology  Some barriers are invisible and the tech is expensive  Some solutions not only benefit the intended population but someone without a disability  Look at the abilities instead of the disabilities  Public education to remove stigmas  Input from the PWD in development of tech and assistive devices  Strategic planning for 100% of population rather than the ‘abled’ only  Increased transportation – flexibility, access, schedules for HandiDART  Legislation from federal level or provincial, regional, municipal to ensure basic human rights and access, opportunities  Strategy to make expensive and common technologies available to low income persons and those that fit different criteria – procurement – more level playing field  Resource allocation based on need  Better integration of technology services for PWDs – CAYA, TIL, ATBC, CNIB  Life quality  Opportunity back to contribute to community  Not feel like a minority  Enriches lives – for person with challenged and community  Removes stigma – easier inclusion  Education allows for acceptance and sensitivity  Request a disability call centre – provide current advocacy info – program referrals  Easy forms to complete  More funding for PWD – why so low in BC  Regionally specific  More flexibility to meet individual needs instead of concrete criteria Feedback:

 Technical/computer based – people don’t know about resources  Available (community systems)  Need expert to help with  Create more awareness about tools  How can we support these services?  Monthly meetings on how to use devices  Bringing awareness of what devices are available, how to use them properly  More resources  Acknowledge communication styles  Providing information virtually: webinars, need training to teach people to receive knowledge in this way  What innovations are PWD excluded from? – personal finances play a role  May not access as don’t know resources exist  Information, fear of using  Partnering with school to teach (leadership or IT class)  Review processes  Using retailers to educate on how to use technology  Universal design  Mayor’s advisor counsel for PWDs  New develops (sic) question who we are excluding  Is it optional for developers to include universal design? Or is it automatically included?  Are there appeals for the construction of accessibility?  Should be lobbying the construction associations to consider inclusion design on all commercial buildings  Utilizing cell phone, computer, other tech for daily life management and support, telephones “daily calls”  Telephones for daily reminders as needed  Issue – devices very expensive – gov’t should help with cost  One on one workers to provide support – ie. shower in the morning  Ie. 24/7 on call support person – mobile in Van (sic) – short intervention help  Help employers understand worker need for accommodation  More personalize higher education  More advocates in the community to help people get through the system – help people along  Natural support – people in community who can help in any way ie. walk to the bus, help put bra on  Employment – employer reluctant to buy in Feedback:

 Help the employer to find suitable jobs  Real paying job  Flexible hours  Jobs employee don’t want to do  Coveralls with a name tag – inclusive  Provide fulfilling interactions  Realistic – not suitable for everyone  Personal care/respite care are insufficient  The recipient of the device needs to be the person who identifies what specifically they need  Networking around accessing services for caregivers and individuals  Transportation  Available pre-planning  Access to your own information and access to an explanation of that information  Keep MSO files open  Move PWD out of income assistance into health  Shouldn’t have to prove financial need  It is just the right thing to do  When they do activies they need understanding people that understand them to assit them  There are vast (sic) different levels of disability  Continue to give choices  Some disabled people do not think of themselves as disabled  Moving from school to work – supports  Open door group is exceptional – need more  Kudos to TRU and their life skills program – need more  Specialized to each level of disability  Simplify the process for aids and devices  Look at the best practices in Canada  Process is so complicated who takes care of them when partner or advocates can no longer available  Dealing clients (sic) that are not computer savvy  Special sensors, alert for seizures, etc.  Independent living aids – how to get the word out when new things become available  More support workers Feedback:

 More options for all clientele  More physical activity options  Supervised or not for clientele  Technology – information - $ - access  Open door society  access  Physical access/tech access  Separate offices for PWD or separate workers  More outreach workers  Positive release document for youth transition for PWD simplified  Broadening the scope of the STAAD program for clients that fall out of that scope  One person contact and assess the need for how much support  Contact through schools – educate with programs and funding options  Establish a better relationship between schools and agencies/government  What supports can we offer to help carry out daily living activities – what’s needed to get there, how to accom. It  Government sites simplified – too much clutter  GPS canes  Sip and puff  Augmentative comm. devices  Visual aids  Auditory aids  Community visual aids – ie. bathroom auto lights, taking crosswalks  Visibly accessibility controls/access points – low level for wheelchair people – lighting (also for seniors)  Integrate planning w/architecture – municipal planning guidelines  Advertising grants for orgs.  Community webpage  811  So they can be more independent  Lot of systems foster dependence – need to development peoples skills  Eg. someone who can’t drive – created joy stick for driving and helping others  Making things inclusive – access to what others have access to – physical access, opportunity to choose to do something  Liked knowing where could work with a disability – orientation to places could work with a disability Feedback:

 Was a program offered in 1998  Red Cross had volunteer who redistributed wheelchairs, scooters, etc. that no longer needed (eg. person passed away – not available any longer  No $ to repair scooters – not support or funding to get it fixed  Everything is really expensive! – have to save for it, some people can’t afford  What personal support make easier?  Advocates – legislation can help fill out CPP forms  People are not connected  Who can help fill out forms like PWD  People w/o support or $, are not connected and need help – where do you refer?  Increase public awareness  People need advocates to help with forms, systems  More qualified appropriate supports in schools – NOT just what’s available  Bus pass should cover HandiDART – no additional charge  Why not more scheduled HandiDART so more people ride same bus  Public facilities, dr. offices, gov’t offices provide chairs that can accommodate physical disabilities (higher)  Too expensive medical equipment – a library of loaning items – equip, learning aids, etc.  Advocates and consultants readily available  Cost – wheelchairs, walkers – is there a way to subsidize these costs?  Limited funding for customizations  Outdated thinking and equipment  Why isn’t here a choice  Needs change frequently – need flexibility  As people change their needs change  Think through funding they are meeting needs  Need fundamental shifts in how we think about providing equipment, ie. hospital bed for home use instead of a customized home-like bed  Universal design if customizations automatically built in wouldn’t need customizations ie. adjustable countertops – with right design, wouldn’t have to look like modified bed counter, etc.  Educating on what resources are available – where you can get equipment like wheelchair  How do we get information out to general public? – forums, transition fair, employment fairs with booths about accommodations, symposiums  Various locations – volunteers to be available to provide awareness of accessibility – accessibility coordinator ie. unable to wear the paper band around wrist at people (sic) Feedback:

 Educating front line staff  Disability services at university to ask questions  Education opportunities to educate how to accommodate disabilities, how to do it appropriately  Chambers of commerce to have companies know what is needed for accommodations  Business owners to factor in costs  Raise awareness of accommodation  Volunteer assistance  Caregiver availability for community activities including appts. For person requiring attendant  Less arbitrary valuations of disability – level the playing field  Resource date base – volunteers – disability resource centre  Public awareness campaign around social needs/aspects of PWDs  Are really important is people with mental health issues (sic)  Educate community how to step forward to help  Have community bulletin board for community events by text message, community event page on computer sites  Bus running later to support evening events  Increase HandiDART times, not enough people qualify to use HandiDART  Transit system as whole not good enough yet  Have networking groups  Need to market what we have  Need to strengthen neighbourhood networks for supports  Neighbour know each other – can turn to them – borrow a cup of sugar  Important to work with people to get out in the community try new things  Difficult to get out – may require assistance  Lack of desire to go out  Discover likes and do more of that  Have the social network come in to home – build a relationship  Peer support – provide training to peer leaders – match to a youth/adult to assist in accessing social network  Families talk to families – share info/experiences  Lack of knowledge of peer support  Match club in community to likes of person  Challenging – find someone to spend an hour with  Do nice things for others – find a friend – be a friend Feedback:

 Challenge – put yourself out there – say hello  Organize friendly visits for those who can’t get out  Transportation improvement  Educational opportunities for social technology  Peer support programs  Adapt activities for people’s needs  Work place acceptance  More choices around adaptations and supports  Establish networks/friendships that last  Social skills workshops  Do not dictate! Allow people to choose the groups  Kamloops seniors outreach – great!  Like a 411 – for information on disability - known to the community  Navigators are great but what happens when they are older  Lonely for PWD or illness  City YM/YWCA  ARCH program  Parks/rec has 0 programs fir disabilities  Open advertising, programs that can work but don’t identify  Once you are 19 yrs very difficult to navigate to find your own program  ARCH program, SR Programs, BUS programs – should be 5 years or longer not one year at a time  Chamber awards does not have one award to honor diversity or abilities  Pool access limited (TCC)  Community awareness ‘feels’ like it has improved  ‘waiting’ for services and increases anxiety, stress and behaviours  BC needs a disability act  Legislative – disability education  Positive examples – USA, England  Community database for pp who want to help or participate in programs – too many small groups/committees  Gov’t has to find new ways to communicate – email is not the only way – internet is not always accessible  Funding to access functions in the community  Access to cell phone with pre-programmed emergency numbers Feedback:

 Voice activated  Ways for programs to reach the clients (who might not know about the program)  Helps to learn to deal with other people  Access to counselling (grief, growth, change) – specific to my needs – that I trust  School support for kids with needs  Incentives for people supporting the person with a disability so friends/family are willing to help  Reducing barriers to employment will result in building those social networks – needs to be engaging in social aspects at work  Facilitate more information support networks  Bridge between services – school, SDSI, MCFD, CLBC, etc.  Assist with fostering social networks  Peer interaction – facilitate interaction  Social workers need upgrading/education  Caregivers should have to take courses, get certification to help foster independence as opposed to dependence  Should have to go back to learn current practices/norms (eg. staff have worked 10 – 15 years)  Accessible mental health for children and adults – support, treatment, diagnosis  Respite available for families – more flexibility how autism funding is spent  Social groups for ages 10-14 spec. needs  Creative funding to meet specific needs  Parenting classes for parents of SN children  Building support systems outside of paid staff – including PWD and without – finding common interest  Educating people  Movie away from isolation into inclusion  Work with city and recreation programs to advocate for accessibility  Reduce segregation in sports, professional development, etc.  City to do ad asking if clubs or organizations include all individuals in society?  Can feel curious about how they will do something, connection with resources to ask questions  May feel like they can’t say no to something, connect with resources to reduce these barriers  How do we promote inclusion in smaller communities  SFU buddy program – viewed as reducing barriers – some saw as too prescribed  Start education early  Inclusion early in school and etching about PWD  Having expectation PWD can participate in any group Feedback:

 Empowering families giving voices back – families need point of support  It is important for me to have a job – to pay bills, rent, it makes me feel great to be independent, I am a part of something in my community  People need to make more money if they are going to live alone  Barriers – lack of training, employers need to be on board, lack of funding for work clothes, need more paid vs. volunteering  For BC to be progressive every person who wants a job would have a job  Gov’t encourage employers with tax incentives, fund accommodations in work places  maintain long term connections with employers to assist as opposed to short term bandage solutions  Coordinated program that supports person to dress, do interview and continues follow up to support the job  Customize employment  Tax break for employers to hire PWD  Wage subsidies  Focus on talents  Match job/employer  Bring work in  Explore options – find out likes  Knowing the person get to know via family day to day  Employer incentives  Barrier – acceptance – perceptions – employers seeking employees with customized needs  Lack of options  Reduce stress  See more emerging employment supports, ie. job coaches, job clubs, also get these in high school and byond such as online, private schools  Creates belonging, independence, improves quality of life  Universal accessibility  PWD bring innovation to the workplace  Positive attributes include higher productivity, quality work, many friendships, can increase business by drawing people with similar needs/skills  Sharing and building on employment success stories  Peer support programs  Access to reliable transportation to and from work (shift work)  How do these individuals manage the electronical work (sic)  Just have a monthly rate  Some incentive for employers Feedback:

 We are not giving incentive – we are penalizing them  More jobs in community – possible unions involvement  Have a designated advocate to approach employers  They often need a specific safe environment  Government take a more proactive approach to hiring – walk the walk, talk the talk  Creative ways to support the disabled  Open a business to employee people with autism for example  Don’t want funding, want support  Need equipment? Need safety gear, etc. - $  alternative forms of accessing $ for transportation – to get to work  important to work because then I’m just like everyone else  It’s fun!  Like to get out and see things  Social aspect – pay cheque!  Price in learning new things  How to make it easier for people to hire us?  Support person – until comfortable with the job  Work share – job shadow programs  Implementing programs – job match, job creation  Flexible employers, different tasks, what can I do?  I want to be able to keep working – stable work/consistent – skills – training/certificates  Change societies attitudes towards PWDs not a charity hire, they are an asset  Make own tools accessible  Employer champions talk to other employers regarding benefits of hiring PWDs – Mark Wafer  Make people aware with employment programs that already exist  Employment first instead of looking at other programs – promoting independence  Positive – increased earning exemptions  No time limits to MSO or no time barriers to reinstate them  Ongoing employment support or access to employment support  More aggressive employment training and development  Tier system of funding to affect cost of training and development  Flexible working arrangements, ie. job sharing Feedback:

 Tax grants for programs such as job sharing to encourage employers  Wage subsidies for employers  BC would have the most people per capita working with disabilities  Establish a fund for “quick win” – elevators, ramps, bathrooms, visual aids  Comm. vol. supeopleement - $100 – been phased out – has gotten people into society, volunteering and $ to do so – people refer to this support as ‘going to work’ (when volunteering)  Suggestion – bring program back  Even taking courses – South Kamloops High – have a stairlift to take course – people don’t apeopley as don’t know if access  Sugg. parks and rec. guide should say what fac. are accessible  Ads now on tv – employers advertising that positions available with disability  Could job postings indicate accessibility?  WorkBC – has workers to support people. with disability find employment  Converging used to be proactive hiring PWD  Accessible parking is available, but sidewalk is blocked to get into business  In plaza across from Aberdeen (fabutan, etc.)  Publicize the value given and received for employment in the mainstream  Tax break – incentives for hiring PWDs  Public and employers must be willing to have the interaction to learn the value  Ministries to walk the walk – have pt. disabled help (sic)  Educate employer and public that PWD children/adults are people first….personalities  Real pay for real work  Mark from Tim Horton’s hires PWD for financial reasons for the employees  Speaking with business owners about their bottom line  PWDs are also consumers  Tend to think of the charity model  Changes a culture of a business, more respectful, work more as a team  When working increase self-worth that can shift into other areas of their lives increase in health, self-esteem  Hiring – fear of unknown, afraid to ask questions  Need to work with employees to figure out kinks along the way  USA mandate to accommodate – fear of the financial costs  Increase awareness  Mentality of what am I going to lose? Feedback:

 Celebrating and highlight experiences  Inform that when hiring the bottom line will increase  There is a lack of awareness  Hidden disabilities  Education is needed  Comparative data – are we making progress?  Measuring employment equity  Approach employment equity in a compelling way – through inspirational stories Solution Wall Posts:

Disability ombudsmen or advocate – provincial Coordination for distributing used equipment (w/c, scooters) to PWD – PIM get calls they have equipment to drop off and there is no one to distribute it (people in motion) Changing public perception of PWDs – break pre conceived ideas and bias Chamber awards has no award Check parking lots to ensure handicap parking is ice free and once you are parked you can get up the curb Foster independence and development of skills not “dependence” Tax incentives/rebates for privately owned accessible rental units Solutions: PWD should have the right to manage their own funds, with support – RDSP More funding for the exploration of skills and talents of PWD Housing – affordable accessible and acceptable Choices of housing money Navigator – assist clients/families access all information and services that they would be eligible for …(sic) Aides for non-accessibility Access to education/training Peer to peer support Property tax reductions to owners of apt. bldgs. for ‘affordable’ housing units Build housing coops co-housing controlled by PWD persons Increase PWD Main thread is education on disability awareness Choice in housing, friends, money, activities Choice from those with the disability Rural community – transportation access!! Social, employment, housing RDSP accept PWD (BC) designation instead of disability tax credit before PWD are eligible Develop the United Way 211 directory of resources in each community Technology support that meets a person’s needs rather than based on arbitrary categories of disabilities Post-secondary programs that build employability skills and social networks Designated units in any new building complexes for special populations – promotes affordable housing and community inclusion Building awareness at local community level – right info to right people Need navigators to help PWD and non-profits and the public know where to get help Marketing and awareness for PWD in community jobs Sensitivity training and awareness of success stories, natural advocates More funding for support outside of “worker” hours – assistance for family members, evenings, weekends Increase PWD Employment – educating employers – job shadow/work share – carve out appropriate work for people 1-800 # for advice, like 1-800-nurse Consider housing options for PWDs in seniors centres where they could be employed as well as live Passing info forward teaching youth how to handle negative responses Dr. office change door handles Embrace social media to spread information Level playing field for all person (sic) requiring supports across disabilities Universal barrier reduction Have someone with disabilities access accessibility of buildings Parenting classes for children with special needs Education and information for different stakeholders – community forum to advise about all the resources – job fairs Resource allocation based on need Change will come if it is legislated – as in Ontario Overarching legislation regarding disability, right and services Independent living specialists re: accessibility Disability resource services Look at combining needs to support each other…ie. PWD living/working in senior care/home Extend the HandiDART hours to weekends and evenings for PWD to work Public facilities to have proper seating etc. Universal design – has a lot to do with everything – inclusiveness and accessibility – current design excluded Eat healthy – highlight reading, help people buy groceries, lose weight Building codes, bylaws et. Need to be driven by high level legislation that guarantees right for PWD Ontario employer Tim Horton – 25% of his employees are “challenged” Provincial accessibility legislation modeled off the ADA or Accessibility for Ontarians with Disabilities Act (2005) Ease of access streamline the processes all levels of gov’t – information in one place – really make families first Ministries to lead by example – walk the walk, talk the talk More capacity for rehab centres – no rushing to discharge Transportation available through BC Medical for PWD to access medical appts. in Lower Mainland or Kelowna Bus passes – for 5 years reapeopleications for PWD ARCH program each year – needs to change Den housing for disabled adults Library to loan equipment PWD needs increased ie. Alberta is $1800 BC is $906 Advocates and consultants more readily available Cutting Red Tape:

Eliminate silos of funding and use one government approach The asset ($5000) accumulation docs not support independent living! The asset accumulation and the income over $800 deduction is the biggest stumbling block to moving forward Building code of BC must be changed to ensure accessibility is mandated throughout BC Services more integrated Monthly income deductions against benefits does not incent people to work…be independent Allow choice for individuals – one philosophy does not work for everyone Provincial/community information hub Processing and accessing disability related grants benefits…too many steps, conditions, etc. Safe, accessible transportation needs to be available at a variety of hours, not just 9 – 5 ARCH program, SR program, Bus Program – should be 5 years not annual Usually denied PWD applications and have to appeal Give help to PWD to complete forms ie. CPP disability, PWD appeals Looking at other cities that are progressive and model services Certification program for caregivers (pd. By gov’t) every 3 to 5 years where they will take courses to upgrade their skills Applying for any government program – BCCFD advocacy access – should be much easier Caregivers supporting caregivers with youth in transition support group Have an advisory board made up of individuals with a range of disabilities Make ROIs easier or more efficient for those in a care home situation Process cumbersome – no agencies talk to each other – gov’t financial agencies – must dig and fight for everything This meeting not well advertised Roll over to CPP at age 65, don’t make people apply