Title: Working toward becoming a Time Required: Certified Nursing Assistant Lesson Submitted By: Sharon Syck (CNA)

[email protected] Lesson Contextualized Toward: ☒Career Pathway: CNA

Content Standards Benchmarks Taught: R.3.4.1, R.3.4.3, R.3.4.10, S.1.4.1, S.1.4.2, T.4.4.5.

Digital Literacy Skills Taught: T.4.4.5 – learning and making sure the student is efficient with computers

Objectives/Learning Goals: Students will:  Reading will improve to a 9th grade level.  Communication skills will improve in order to be able to work with patients. Person must be a people person according to one rehabilitation company I spoke with.  Learn digital literacy skills to be able to work on a computer: keyboarding with accuracy

Rationale: Why should my students learn this?

These skills are important to become a CNA. Their reading skill level must be high enough to pass the state competency exam. Next, they must be able to key in patient reports into the agencies computer system. Finally, they must be able to communicate with patients in a friendly way. The industry wants their hires to be “people persons”

Materials/Resources Needed:

- Computer system training to learn computers with handouts. They can attend one of our computer classes.

- You tube video on communication skills Communication Skills - The 6 Keys Of Powerful Communication https://www.youtube.com/watch?v=XCc6-qr0Gww - Use New Readers Press Challenger series book for the appropriate student reading level

Procedure/Instructional Outline:

A student who enters the CNA program at the community college must know how to use a computer. TSLW has computer classes to help students to learn the computer. The student will need to practice what they have learned. They can come to our office and practice their skills.

Communication skills are very important when a person gets a CNA job. Six communication skills are:

1. Assertiveness - A core communication skill. Being assertive means that you express yourself effectively and stand up for your point of view while also respecting the rights and beliefs of others. 2. Authenticity - The quality of being authentic and genuine. 3. Open-mindedness - Is receptiveness to new ideas. Open-mindedness relates to the way in which people approach the views and knowledge of others, and "incorporate the beliefs that others should be free to express their views and that the value of others' knowledge should be recognized." 4. Empathy - The feeling that you understand and share another person's experiences and emotions: the ability to share someone else's feelings. 5. Clarity - Clearness or lucidity as to perception or understanding; freedom from indistinctness or ambiguity 6. Listening - The ability to accurately receive and interpret messages in the communication process.

Why is Communication Important?

Excellent communication is based on mutual respect. An effective and diplomatic communication style is important when working with patients. It shows that you respect yourself because you are willing to stand up for your interests and express your thoughts and feelings. It also demonstrates that you are aware of the rights of others and are willing to work on resolving conflicts.

Of course, it is not just what you say, but it is also how you say it that's important. Communication is direct and respectful. Being assertive gives you the best chance of successfully delivering your message.

Homework Assignment: Talk to the HR person in so nursing and rehibiltation facilities.

In North Carolina, you must submit to drug testing and a FBI criminal background check. A negative TB test is another prerequisite to meet before you are able to start training as a nurse aide. Having up- to-date immunizations are also a must, including varicella, Hepatitis B, and TDaP. Additionally, a doctor must deem you physically fit for the position and free of any communicable diseases that could threaten the health of patients and residents. TRIANGLE SOUTH LITERACY WORKS Questions for Businesses and Manufacturers

Business______Business Type______Person interviewed ______Position______Date______Email______Phone______

Interviewer Notes: Please ask the lead question for each of the areas. Probe for specific examples of the most important choices.

For an entry level employee, what skills are you looking for in the following areas?

Basic Skills Reading Writing Math Speaking Listening Occupational vocabulary Describe which choices are the most important and why? ______

Technical or Occupational Job specific Health & Safety Equipment use Describe which choices are the most important and why? ______

Computer Skills Keyboarding Completing applications on line Ability to learn job specific software

Describe which choices are the most important and why? ______Workplace/soft skills Interpersonal communication teamwork work ethic Appropriate work behaviors

Describe which choices are the most important and why? ______

College Readiness Certificate or Industry Certification What credentials would an employee need in your workplace? ______

Are there any other skills that are important in your workplace? ______

How do you normally recruit for prospective employees? ______

Thank you for your time. This information will be helpful in helping us guide our students to be ready to be productive employees in our communities.

Interviewer______

Directions for Interviewer:  Explain who we are, what we do and why this information is valuable.  Complete the survey if willing  Leave a donation envelop