American Federation of Government Employees

AMERICAN FEDERATION OF GOVERNMENT EMPLOYEES NATIONAL VETERANS AFFAIRS COUNCIL #53 Affiliated with the AFL - CIO Mid-Term Bargaining Committee

Oscar L. Williams Jr., Chair Bill Wetmore, Member Terence J. Watts, Member Willie Haywood, Member Jeff Sladek, Member 2nd Exec. V-President 3rd Exec. V-President 5th Dist. Rep., NVAC 6th Dist. Rep., NVAC 13th Dist. Rep., NVAC 29 Lake Street 2319 Alava Court VAMC Orlando 17705 Garden Blvd. VAMC 3601 S. Ave. Danville, IL 61832-6101 Waldorf, MD 20603 Orlando, FL 32803 Cleveland, OH 44128 Tucson, AZ 85723

August 25, 2015

Kimberley D. Moseley, Deputy Assistant Secretary Office of Labor Management Relations (LMR) Department of Veterans Affairs 810 Vermont Avenue, NW Washington, DC 20420

Subject: VHA Chief Business Office Purchased Care (CBOPC) Voucher Examiner Performance Standards

Dear Ms. Moseley:

National VA Council #53 is providing our proposals and/or comments on the CBOPC Voucher Examiner Performance Standards. NVAC has since November 2014 been receiving complaints from AFGE Locals that the Voucher Examiner performance standards were resulting in more employees being placed on PIP for not meeting the Fully Successful Level of their performance standards. The proposed increase from 14 claims to 18 claims will result in more employees failing their standards. Article 27 was written with the idea that supervisor were to continue coach employees so they would be able to meet their standards.

NVAC proposes the Fully Successful level be at 94.5% and the Exceptional at 97% for the Accuracy Standard.

VA employees have already confirmed their commitment to VA’s I Care. The Customer Service Standard e., needs to be removed.

AFGE Locals have the right to provide their comments on the CBOPC Voucher Examiner Performance Standards.

Sincerely,

Oscar L. Williams Jr.

Oscar L. Williams, Jr. Chairperson, Mid-Term Bargaining Committee 2nd Executive Vice President National VA Council #53

cc: Alma L. Lee, President National VA Council #53 NVAC Executive Committee

AFGE: Good Government We Are Ready