Part 2: Activity #2 Texas Department of State Health Services
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Family Centered Case Management Module Section 4: Part 2-Activity 2 DSHS
Service Coordinator Name:
Part 2: Activity #2 Texas Department of State Health Services Family Centered Case Management -- Community Partnerships “Connecting Children and Families to Supports and Services”
The purpose of this activity is to introduce you to the Texas Department of State Health Services (DSHS) which offers services that may benefit ECI children and families.
This section, “Connecting Children and Families to Supports and Services,” will provide you with a framework to conceptualize the extensive system of supports and services that link families to needed services.
Keep in mind that the agencies you are introduced to reflect SOME but not all resources. Learning about all of the available resources for families will be an ongoing process.
Directions: Explore the Texas Department of State Health Services websites provided in this activity. When you have finished, complete the matching exercise below and give to your supervisor.
You have already been introduced to the Case Management and Pregnant Women’s program the Texas Early Hearing Detection and Intervention program, and Texas Health Steps in the DSHS portion of the module. Because both of these agencies provide services that directly impact your work with families, you will complete more work on these programs in this activity.
Many of the websites you will visit are related to finding health care for low income families. It is important that you have an awareness of what is available for families in your area. As a service coordinator, you will want to support families who have a need in this area.
As you explore the websites, gather information to learn the following: 1. service(s) and/or supports that each agency provides to families and children, 2. relevant contact information, 3. procedures or processes to successfully link families with identified services, and 4. how each agency supports your work as a Service Coordinator.
1. Woman Infants and Children (WIC) 2. Texas Early Hearing and Detection Intervention 3. Mental Health Services 4. Case Management for Children and Pregnant Women 5. Federally Qualified Health Clinics 6. Local Health Departments and Health Districts 7. Primary Care and Primary Health Care Locator Map 8. Family Planning Services in Texas
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Service Coordinator Name:
9. County Indigent Care
What Have You Learned? Directions: Read the following description of supports and services. Match the websites to the services that are described. Websites may be used more than once.
Texas Department of State Health Services Websites 1. Family Planning In Texas 2. Women, Infants and Children 3. Texas Early Hearing Detection and Intervention 4. Local Health Departments 5. Mental Health Services 6. County Indigent Care 7. Case Management for Children and Pregnant Women 8. Federally Qualified Health Centers 9. Primary Care
Matching Exercise
1. ______This website links to information about early hearing detection and intervention protocols for providers; and to resources for parents who have children who are deaf or hard of hearing. 2. ______This website provides information on DSHS funded clinics that provide prevention and early intervention of health problems. This program serves women, children, and men whose income is at or below 150% of the Federal Poverty Level (FPL) and who are unable to access the same care through insurance or other programs. No one is denied services because of an inability to pay.
3. ______This website links to information about community mental health services.
4. ______This website informs you about services that are available for children birth through 20 years of age who have Medicaid.
5. ______This website provides information about health care services that are available through hospital districts, public hospitals and counties. It explains the services that are available and who is eligible.
6. ______This website provides information on breastfeeding.
7. ______This website provides information on community health organizations with defined target populations and service areas. Services are provided to Medicare, Medicaid, CHIP,
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Insured and Uninsured individuals. Patients may be eligible for services based on their family income and on a sliding fee schedule.
8. ______This website helps you to locate health departments and health districts in Texas.
9. ______This website provides information on how to obtain health services for a high risk pregnancy.
10. ______The organization featured on this website explains how they offer nutrition education and counseling, and provide assistance to low-income women, infants and children so they can access health care.
11. ______On this website, you will find the document “Who will pay for my babies hearing test?” in English and Spanish.
12.______This website outlines specialized services that are provided to women and men through contracts with local health departments, medical schools, hospitals, private non-profit agencies and community and rural health centers. It also provides information on eligibility.
Complete this section of the activity when you have completed slides 23-27.
Case Management for Children and Pregnant Women
1. Watch the video if you did not do so. 2. Talk with your supervisor about how you could coordinate with this program in your role as case manager. 3. Is your supervisor familiar with the referral pads that are available free of charge for service coordinators to use to make referrals? Does your program have these available for you? 4. Do you know how to order using Texas Health Steps online ordering system?
Texas Health Steps Resource Catalogue
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Texas Early Hearing and Detection Intervention Think about these questions and talk to your supervisor. Do you have the information you need? 1. How is service coordination a little different for a child who is referred with hearing loss? 2. Who is the TEHDI person at your program? 3. Do you understand the consent process for a TEHDI referral? 4. Who do you provide information to about the outcome of the referral? 5. Do you understand the hearing screening protocols for children from birth to referral to early intervention? 6. Some families may need help remembering what the next steps are-do you think you can explain them? 7. How would you encourage a family to take the next step after the outpatient screening? Do you know what that is? 8. Check out the free Texas Health Step materials for newborn hearing screening.
Texas Health Steps Resource Catalogue
Some materials that might be useful: a. After the Hearing Screen: Tests to Tell More About Your Baby's Hearing b. A Roadmap For Families c. Hearing Checklist for Parents
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