ISMAIL ARGHOULA Mobile: 971 50 8856109 E-mail: [email protected]

Date Of Birth 24 September, 1971

Nationality Lebanese

Education Louisiana Tech University, Ruston, Louisiana,U.S.A.

Master of Business Administration , May,1996

Bachelor of Science in Chemical Engineering, November, 1993

National Sales Manager: Building Chemical Industries Co. Ltd. Head Office- Dammam-Saudi Arabia (August 2009-December 2010) Directing the sales activities through out the Kingdom in line with company’s strategies and policies. Guiding and managing the sales force across the Kingdom to ensure proper market coverage. Setting targets for the sales teams in Eastern , Central & Western Province and hold regional meeting on bi-monthly basis in order to provide proper momentum to motivate the sales team to achieve set goals. Holding seminars across the Kingdom with key decision makers to get products approved for key projects. Approving products with consultants and governmental bodies. Perform SWOT analysis on quarterly basis to assess our position in the market against competition.

Sales Manager Middle East & Africa: Ingersoll Rand -Regional Office: Dubai (October 2005- January2009) Managing business activities and operations in the Levant, G.C.C., Yemen, Iran, Egypt, Libya, Cyprus, Nigeria, Kenya and Mauritius. Analyzing market performance in respective countries in order to formulate sales strategies to meet AOP and create market growth for units as well as for spare parts. Appointing and developing dealers in accordance with Ingersoll Rand’s standards. Close interaction with dealers and distributors to ensure fulfillment of sales and marketing strategies through solution selling approach. Visiting clients and major accounts on frequent basis to keep in touch with market trends and ensure customer satisfaction. Formulating strategies to ensure successful conversion of competitive accounts. Business Development & Marketing Manager : General Enterprises& Trading Co Riyadh- K.S.A (March 2002- September 2005) Developing the business from inside by conducting structural and procedural changes to be in line with market trends. Performing market feasibility studies in parallel with proper market niche targeting. Expanding market boundaries and creating new opportunities for existing products as well as working on closing deals and wining projects. Launching marketing campaigns to introduce new products on the market including seminars and technical presentations. Forecasting the needs and the changes to take place in the market and formulating plans accordingly to reach desired goals. Expanding clientele base by ensuring meeting their needs and providing proper after sales service approach, strategies & procedures. Coordinating with the sales team to ensure proper implementation of the sales and marketing strategy with a special emphasis on added value as a concept as well as an approach.

Area Account Manager: drom International (Regional Office: Beirut-Lebanon) January 2000 –February2002 Handling marketing and sales with major clients in the GCC, North Africa and the Middle East. Studying prospects of opening markets in new territories and pursing all supporting means to ensure successful penetration. Coordinating with the R&D department in Germany on new projects. Formulating aggressive marketing and sales strategies that help in achieving market growth and reaching sales targets. Appointing distributors in the new markets and providing proper training and support to ensure reaching desired goals.

Operations Manager: Energy Penn Ventilation Co.LLC. Sharjah, U.A.E (June 1998-January 1999) Supervising the production facility and manging the daily operations to ensure quality and eliminate deficiencies. Placing orders for stock in accordance with requirements and with the objective of minimizing lead time. Coordinating with the sales department to ensure an efficient and proper implementation of after sales support. Quality Assurance Manager: Oasis Ameron ,Dammam ,Saudi Arabia (February 1997- May 1998) Directing the company’s quality system in accordance with ISO 9002 guidelines. Co-Chairing management review meetings. Supervising training schedules for new and existing employees and directed internal audits for various departments. Received a certificate as a qualified internal ISO auditor from ABS in March 1998.

Pojects : Developed a pension plan for D & H Wholesale in Ruston, Louisiana (U.S.A.) as part of a consulting team. Conducted and developed a management plan for Matthew’s Inc. in Dumas, Arkansas. The plan covered marketing, financial and personnel aspects as well as managerial guidelines and recommendations.

Computer literacy: Windows XP, Microsoft Office 2007(Excel, Word, Power Point, etc…)

Languages: Arabic, English and French.