Part 1: Centre Registration

First Aid Awards Ltd, Awards House, 10 Central Treviscoe, St Austell, Cornwall, PL26 7QW. Tel: 03458 333 999 Email: [email protected].

APPLICATION FOR APPROVED CENTRE REGISTRATION Part 1: Applicant Organisation

1.1 Contact Details

Centre Number (FAA Use) Name of Applicant Organisation

Address (for correspondence)

County: Postcode: Main Address: (if different to one above)

County: Postcode: Billing Address (if difference to Address: correspondence address)

County: Postcode: Telephone Number: Centre Web Address: Centre Email Address: Company Registration Number: Trading style (Select from list) 1. Sole Trader – Proprietor’s name: 2. Limited Company 3. Public Sector Name of the Principal or Head: (including title) Name of the Examinations officer: (including title) Have you been refused approved Yes / No If Yes please provide details: centre status in past 5 years?

1 1.2 Type of organisation

1.2.1 Please tick the relevant box(es) below that describes your organisation:

School (State maintained) School (Independent) Sixth Form College College of Further Education Higher Education Institution Local Authority Central Government HM Forces Employer (In-house training) Training Provider (Private) Training Provider (Public) Training Provider (Trust / Charity) Other (please specify):

1.2.2 Please provide brief details of your organisational structure relating to qualification delivery; this should include your organisational chart.

Please attach organisational chart if preferred.

2 Part 2: Qualification Specific Details

2.1 Qualification Details

2.2 Please identify (√) the qualifications for which your organisation is seeking approval:

SQA-Accreditation regulated Ofqual-regulated qualifications Outcomes √ qualifications √ On Regulated Qualifications Framework (RQF) - see below below (England, Wales & Northern Ireland) on Scottish Credit and Qualifications Appendix Framework (SCQA) (Scotland) FAA Level 3 Award in First Aid at Work Award in First Aid at Work at SCQF Level 6 3 & 4 FAA Level 2 Award in Emergency First Aid at Award in Emergency First Aid at Work Work SCQF Level 5 5 Award in Paediatric First Aid at SCQF Level FAA Level 3 Award in Paediatric First Aid 6 6 & 7 FAA Level 3 Award in Emergency Paediatric Award in Emergency Paediatric First Aid at 8 First Aid SCQF Level 6 FAA Level 2 Award in Activity First Aid Award in Activity First Aid at SCQF Level 5 10 & 11 FAA Level 2 Award in Cardiopulmonary Award in Cardiopulmonary Resuscitation & Resuscitation & Automated External Automated External Defibrillation at SCQF 12 Defibrillation Level 5 FAA Level 2 Award in Basic Life Support and Award in Basic Life Support and Safe Use of Safe Use of an Automated External an Automated External Defibrillator at 12A Defibrillator SCQF Level 5 FAA Level 3 Award in Oxygen Therapy Award in Oxygen Therapy Administration at 13 Administration SCQF Level 6 FAA Level 3 Award in Immediate Award in Immediate Management of 14 Management of Anaphylaxis Anaphylaxis at SCQF Level 6 FAA Level 2 Award in First Aid Risk Award in First Aid Risk Assessment – 15 Assessment – Principles and Practice Principles and Practice at SCQF Level 5 FAA Level 1 Award in Health & Safety in the Award in Health & Safety in the Workplace 16 Workplace at SCQF Level 4 FAA Level 2 Award in Health & Safety in the Award in Health & Safety in the Workplace 17 Workplace (QCF) at SCQF Level 5 FAA Level 2 Award in Manual Handling – Award in Manual Handling – Principles and 18 Principles and Practice Practice at SCQF Level 5 FAA Level 1 Award in Fire Safety Awareness Award in Fire Safety Awareness at SCQF 19 Level 4 FAA Level 2 Award in Fire Safety Award in Fire Safety at SCQF Level 5 20 FAA Level 2 Award in Food Safety in Award in Food Safety in Catering at SCQF 21 Catering Level 5 FAA Level 2 Award in Good Nutrition Award in Good Nutrition at SCQF Level 5 22

(Appendix 9 has been left blank for future use)

Part 3 - Staff Resources

3.1 It is essential that the personnel who will be concerned with the delivery and assessments of our qualifications, as well as the related internal quality assurance, must have current and valid qualifications as set out in Appendix 1. You will be required to provide evidence of this with your completed Trainer Registration Form (to accompany this application). You must have at least 3 qualified Trainer/Assessors to register as an Approved Centre. Internal Quality Assurers/Verifiers must be independent of, i.e. not directly involved in, the training/assessments they examine. 3.2 You must retain a portfolio for each of your Trainers/Assessors and Internal Quality Assurers/Verifiers containing relevant personal contact details and evidence of their

3 qualifications. You will be required to ensure that their qualifications are current and to provide access to such portfolios for audit purposes.

3.3 You must ensure that all staff, including Trainers/Assessors, who may be involved with the administration or delivery of courses leading to FAA awards are fully aware of the FAA policies, rules and procedures.

Part 4 - Policy and Procedural Documents

4.1 Please tick the boxes below to confirm that you have included copies of the relevant and up to date arrangements / documentation relating to the policies, procedures and requirements below.

Health and Safety Policy To avoid delay please ensure copies of all above Equal Opportunities Policy documents are included with your application. Data Protection Act Policy If you need any help with this section please Public Liability Certificate contact us

4.2 Once approved, you will also need policies relating to Enquiries, Complaints & Appeals and Reasonable Adjustments. It is expected that these policies are in line with FAA policies. Therefore, we will be very happy to give you guidance on these, if required.

Part 5 - Partnership Arrangements

5.1 Please provide details of any other qualification(s) that you offer including Degree courses.

Name of Qualification Name of Regulatory / Awarding Organisation

Part 6 – Terms and Conditions of Approval

6.1 Please note that if you are offered FAA Approved Centre status, you will be required to sign a contract accepting our terms and conditions that are reproduced below:

2. TERMS AND CONDITIONS (THE CENTRE)

The Centre hereby accepts and agrees to the following conditions.

Accordingly, the Centre will:

2.1 Centre Governance and Staff Resources

1. Accept and commit to FAA policies and procedures such as set out in current editions of the documents listed below and/or any additional reasonable requirements as FAA may publish from time to time.

 The FAA Centre Approval Application Form  The FAA Operational Manual**  FAA Policies - including: o Reasonable Adjustments Policy** o Enquiries, Complaints and Appeals Policy**To avoid delay please ensure copies of all above documents are included with your application. If you need any help with this section 4 please contact us o Maladministration and Malpractice Policy**  Any policy or procedure as may be circulated separately by FAA from time to time.

** Up-to-date versions available to the Centre on ‘FAAplus’ website.

2 Possess policies, procedures and resources to maintain the operating and internal quality standards as required by FAA and the relevant Regulatory Authorities including Ofqual, SQA Accreditation, HSE, HSENI and Qualifications Wales.

3 Maintain and annually review policies (as listed below) and, where appropriate, make such policies available to clients and Learners:

 Health and Safety  Equal Opportunities  Data Protection  Enquiries, Complaints and Appeals  Reasonable Adjustments

Such policies should be in line with, and no less favorable than FAA policies that are available for Centre adoption on FAAplus (see para 2.1.1 above)

4 Convene staff meetings to ensure updating of knowledge and experience with particular regard to the standardisation of assessments. A record of such meetings should be maintained.

5. Notify FAA of any changes in our status, contact details or governance.

6 Identify any situation that could be deemed as a conflict of interest and take appropriate action to avoid this.

7 Notify FAA of any act, omission, event, incident, or circumstance that could have an adverse effect on the delivery or assessment of FAA awards, or the continuation of such services.

8 Retain a workforce, including managerial staff, of appropriate size and competence and have available other resources to undertake the delivery of FAA qualifications in accordance with FAA standards.

9 Ensure that all staff involved with delivery and assessment of FAA qualifications as well as those involved with internal quality assurance (IQAs) possess current and recognised qualifications to undertake such roles (For details of recognised qualifications see Appendix 3 of the FAA Operational Manual).

10 Maintain up-to-date portfolios of Trainers/Assessors and IQAs containing CVs and evidence of required qualifications and will make these portfolios available to FAA for quality assurance purposes upon request.

11 Arrange, on an annual basis, to monitor Trainers/Assessors who deliver first aid, defibrillation and related courses in the delivery of these courses. Monitor reports will be retained in the staff portfolios.

12 Ensure that all staff involved with delivery and assessment of FAA qualifications as well as those involved with internal quality assurance (IQAs) receive training and professional development (including a development plan) and support to ensure they maintain their expertise and competence in the named qualification(s).

13 Understand that any misleading information provided above, and/or failure to supply CVs and / or other evidence upon request, may prevent approval being granted and possibly impact on other related qualification approval or recognition status.

14 Document the respective roles and responsibilities of any partner organisation working with the Centre in relation to these awards and provide this detail to FAA to review and authorise.

15 Ensure that staff involved with the administration, delivery or assessment of FAA qualifications fully understand the relevant specifications provided by the FAA, and will comply with their provisions.

5 2.2 Registration and treatment of Learners.

1. Accept our responsibility to make available and deliver FAA qualifications in a fair, appropriate and lawful manner protecting the interests of all Learners and the integrity of the Centre, FAA and Regulatory Authorities.

2. Understand how and when to apply for Learner registration and certification.

3. Encourage all Learners to provide personal details, including their unique learner number (ULN or SCN) if they have one from a previous course, as requested on the FAA Learner Registration form as supplied in FAA course packs.

4. Take all reasonable steps to guard against fraudulent or erroneous claims, for example, by checking the identity of Learners.

5. Have in place, where appropriate, arrangements that allow for recognition of prior learning (RPL).

6. Have administrative systems in place to track the progress of learners towards their target awards, where appropriate.

7. If/when requested by FAA and where learner consent is given, access the record of the learner’s previous achievements in their national learner records to ensure that opportunities for credit transfer and exemption are maximised.

8. Inform Learners that FAA may be able to help find an alternative Centre to provide a course if we are, for any reason, unable to deliver the full or part of a course.

9. Make reasonable adjustments to help disabled learners to undertake a course without compromising the level of knowledge or competence necessary to achieve a qualification.

10. Special consideration will be given to a Learner who has temporarily experienced an illness or injury, or some other event outside of the Learner’s control, which has had, or is reasonably likely to have had, a material effect on that Learner’s ability to take an assessment or demonstrate his or her level of attainment in an assessment.

11. Ensure that Learners are aware of their rights and the procedure to lodge complaints and/or appeals in accordance with the FAA Enquiries, Complaints and Appeals Policy that allow for reference directly to FAA and or the relevant Regulatory Body.

2.4 Course delivery and assessment

1. Use training venues that meet acceptable health and safety standards and be conducive to learning, with sufficient size; floor surfaces; seating; writing surfaces; toilet facilities; ventilation; lighting; heating; access; exits; cleanliness and absence of distracting noise.

2. Ensure that personnel involved in the delivery and assessment process are fully qualified to do so.

3. Ensure that the adequate, relevant, current equipment required to deliver and assess the qualification is supplied for the delivery and assessment of FAA qualifications in accordance with any requirements outlined in the FAA's qualification specification. For example for first aid training, it is recommended that Centres should provide:

a) Resuscitation manikins. Should be provided at a minimum ratio of 1 manikin per 4 learners. For paediatric first aid, 1 child manikin per 4 learners and 1 baby manikin per 4 learners should also be provided.

b) Hygiene. Sufficient procedures must be in place to ensure hygiene during the use of resuscitation manikins and other training equipment.

c) AV Equipment and training aids. Sufficient Audio Visual equipment and training aids should be available to facilitate learning using varying teaching methods.

d) Learning materials. Learners should be provided with clear and accurate reference books/handouts covering the topics included in the qualification.

e) AED Trainers. For qualifications that include training in the use of an AED, at least one AED trainer should be available per 4 learners. Where fewer AED trainers are provided, learning hours/lesson plans should be adjusted accordingly to ensure learners are not disadvantaged.

6 f) Bandages and dressings. Sufficient clean bandages, dressings and other items commonly found in a first aid kit must be available to facilitate training and assessment

4. Ensure that the delivery of training leading to an FAA qualification will fully meet the current Learning Outcomes provided by the FAA. (As detailed in the FAA Application Form and Operational Manual)

5. Ensure that courses commence with introductions that include an explanation of the qualification and possible links to previous qualifications, registration, health and safety matters (e.g. emergency procedure), identification of special needs, course evaluation and complaints procedures.

6. Carry out such identity checks as reasonable and necessary to establish the true identity of learners before commencement of courses.

7. Make reasonable adjustments to accommodate the needs of disabled Learners and give special consideration to learners who may be temporarily prevented by undertaking the assessment at the time of the course.

8. Adhere strictly to the assessment requirements as per the qualification requirements and FAA stipulations.

9. Hold and transmit securely details of assessment outcomes to FAA.

2.5 Quality Assurance

1. Establish internal quality assurance procedures to ensure the above commitments are followed and to ensure fair, thorough and appropriate teatment of Learners, delivery and assessment of courses leading to accurate results.

2. Comply with quality assurance policies and procedures, including desktop or External Verifier audits as requested and undertaken by FAA.

3. Provide FAA and the Regulatory Bodies with access to premises, people and records, and to cooperate with FAA’s monitoring activities.

4. Understand that, in respect of Ofqual-accredited qualifications, FAA must undertake an initial quality assurance audit / external verifier visit within 3 months of the Centre approval. In respect of SCQF (Scottish) qualifications, I understand this visit must be completed before we are able to commence certification of SQA qualification.

5. Understand that a charge is levied by FAA in respect of external audits.

2.6 General operations and administration

1. For quality assurance and possible certification queries, Centres must retain completed course paperwork for at least 3 years following closure of each course.

2. Comply with all relevant law, regulatory criteria and codes of practice as updated and amended from time to time.

3. Abide by any stipulation by FAA concerning the use of FAA logos.

4. Have an appropriate and effective system for the management of all sub-contracted services and that all policies and requirements referred to in this application will apply to any satellite sites affiliated to the Centre, for example remote assessment sites or delivery points.

5. Have effective communications systems in place both internally and with FAA, clients and candidates, and inform FAA should any changes occur to the information supplied in the Centre’s application for Approved Centre status.

6. Provide FAA and the regulatory authorities, on reasonable notice, access to premises, people and records as required, and fully cooperate with their monitoring activities, including but not limited to, providing access to any premises used (including satellite sites).

7. Ensure that Centre personnel understand the FAA's enquiries, complaints and appeals policy and procedure that allows for appeal to FAA and ultimately to the appropriate Regulatory Authority such as Ofqual or SQA.

8. Provide FAA with any marketing material that includes descriptive references to First Aid Awards Ltd for approval prior to distributing; this includes any web site entries.

7 2.7 Confidentiality and copyrights.

1. Will take all possible steps to protect the confidentiality and copyright of all FAA documents, e.g. training materials and, in particular, assessment papers, as well as information relating to Learners and will report to FAA any infringements of this condition.

2. The Centre will allow FAA and the Regulatory Authorities access to its office(s), systems and records for the purposes of quality assurance.

3. The Centre will only refer to FAA or the Regulatory Authorities in an appropriate manner. References to FAA or the Regulatory Authorities in any Centre marketing material or source should only be with the permission of FAA.

4. The Centre will maintain up-to-date portfolios of for each of its trainers, assessors and quality assurers that will contain evidence of their qualifications as well as annual monitoring reports for first aid trainers/assessors.

5. The Centre will only use FAA course documentation and procedures in the delivery and assessment of FAA qualifications leading to FAA certification, unless expressly agreed in advance by FAA, and will maintain the integrity, security and copyrights of such documentation – particularly assessment papers.

6. Certification for FAA awards must be provided by FAA.

3. TERMS AND CONDITIONS (FAA)

3.1 FAA hereby confirm that:

1. FAA is fully committed to the terms of recognition laid down by the Regulatory Bodies (Ofqual, SQA Accreditation and DfES (Wales)) in order to maintain our Awarding Body status.

2. FAA will, as set out in its Customer Charter, provide the Centre with the support and services to its highest possible standards for the benefit of, and to ensure the integrity of, the Centre, the Centre’s clients and Learners.

3. FAA will publish and make available policies, procedures and guidance to aid the Centre to deliver FAA qualifications in a fair and appropriate manner and to ensure Learners receive certification in a timely manner.

4. SUSPENSION AND CANCELLATION OF THIS CONTRACT

4.1 This contract may be terminated at any time as follows:

1. By the Centre for any reason, for example, where the Centre ceases training or no longer wishes to offer FAA qualifications.

2. FAA may suspend Centre approval pending investigation into inactivity (not registering or delivering a course leading to an FAA qualification for twelve months) or suspected maladministration or malpractice by the Centre.

3. FAA may terminate Centre approval where there is evidence of inactivity, maladministration or malpractice by the Centre.

4. In the event of suspension or termination:

(a) FAA and the Centre must ensure that Learners are not adversely affected.

(b) The Centre will, on termination of FAA Approved Centre status, remove all references to FAA, FAA qualifications and Regulatory Bodies in the context of its FAA Approved Centre status.

Part 7 – Applicant Declaration

On behalf of the Applicant, I declare that we fully understand and accept the conditions set out in Part 6 above and that, if our application is approved, it will form the basis of a contract between the Applicant and FAA.

I accept that failure to comply with these conditions may lead to non-certification of Learners, suspension or removal of recognition status.

8 I further declare that I am authorised by the Applicant to supply the information given above and, at the date of signing, the information provided is a true and accurate record to the best of my knowledge.

Signature: Date:

Position in Applicant Organisation:

Once this application is completed, please return pages 1 – 9 with the following:

o Trainer/Assesor and Internal Quality Assurer / Verifier Registration Form with certification evidence o Health and Safety Policy o Equal Opportunities Policy o Data Protection Policy o Public Liability Insurance o Credit Application Form (if preferred to card payments at point of purchasing)

The application may be returned

 By email: [email protected] or  By post: To First Aid Awards Ltd, Awards House, 10 Central Treviscoe, St Austell, Cornwall, PL26 7QW

9 Appendix 1

FAA POLICY FOR THE ASSESSMENT OF QUALIFICATIONS

Including qualifications and experience for those involved in training/assessing and quality assurance.

Part One – First Aid Qualifications

1. INTRODUCTION

1.1 The following policy is based upon assessment principles produced by Awarding Organisations/Bodies in cooperation with the Health and Safety Executive (HSE) and Qualification Regulators and is supported by Skills for Health. Part One of this policy relates to the assessment of first aid qualifications including but not limited to:

o First Aid at Work (FAW) o Emergency First Aid at Work (EFAW) o Activity First Aid o Cardiopulmonary Resuscitation and Automated External Defibrillation o Medical Gases o Paediatric First Aid ** o Emergency Paediatric First Aid **

** These assessment principles can be seen as a best practice guide for paediatric first aid, in addition to Skills for Care and Development Assessment Principles.

1.2 This policy deals with training, assessment, evidence and quality assurance under the following headings:

o Roles and responsibilities of those involved in the training, assessment and quality assurance processes.

o Assessment and sources of evidence.

1.3 These principles must be applied in addition to the generic criteria and regulations that Ofqual/SQA/Welsh Government recognised Awarding Organisations/Bodies must meet for the delivery of regulated/accredited qualifications.

2. ROLES AND RESPONSIBILITIES OF THOSE INVOLVED IN THE TRAINING, ASSESSMENT AND QUALITY ASSURANCE PROCESSES (including qualifications and experience required)

2.1 This Appendix details the requirements of Trainers and Assessors separately. It is accepted, however, that both roles may be performed by the same person, providing the qualifications and experience for both roles are met.

2.2 Trainers

2.2.1 Those involved in the training of these qualifications must have knowledge and competency in first aid as well as competency to train based on qualifications and experience. An acceptable portfolio must show:

10 Appendix 1 continued

(1) Occupational knowledge and competence in first aid - as evidenced by:

o holding a first aid at work/medical qualification as detailed in 4.1.1 below.

(2) Knowledge and competency in teaching/training first aid - as evidenced by:

o holding an acceptable teaching/training qualification as detailed in 5.1 below.

AND either:

o Providing an acceptable log of teaching first aid within the last three years or

o Providing an acceptable record of competently teaching theoretical and practical first aid sessions under the supervision of a suitably qualified Trainer/Assessor

2.3 Assessors

2.3.1 Those involved in the assessment of these qualifications must have knowledge and competency in first aid as well as knowledge and competency to assess based on qualifications and experience. An acceptable portfolio must show:

(1) Occupational knowledge and competence in first aid - as evidenced by:

o holding a first aid at work/medical qualification as detailed in 4.1.1 below.

(2) Knowledge and competency in assessing first aid - as evidenced by:

o holding an acceptable assessing qualification/CPD training as detailed in 5.1 below.

AND either:

o Providing an acceptable log of first aid assessments conducted within the last three years or

o Providing an acceptable record of competently assessing theoretical and practical first aid qualifications under the supervision of a suitably qualified assessor.

2.4 Internal Quality Assurance

2.4.1 Those involved in the internal quality assurance of these qualifications (Internal Quality Assurers - IQAs) must have knowledge and competency in first aid as well as knowledge and competency in internal quality assurance. An acceptable portfolio must show:

(1) Occupational knowledge and competence in first aid - evidenced by:

o Holding a first aid at work/medical qualification as detailed in 4.1.1 below

(2) Knowledge and competency in internal quality assurance - as evidenced by:

11 o Holding a qualification/completing CPD training as detailed in 6.1 below.

12 Appendix 1 continued 2.4.2 Internal Quality Assurers (IQAs) must:

o Have a working knowledge of the requirements of the qualification they are quality assuring at the time any assessment is taking place.

o Have knowledge and understanding of the role of assessors.

o Visit and observe assessments.

o Carry out other related internal quality assurance.

3. ASSESSMENT AND SOURCES OF EVIDENCE

3.1 Assessment Centres

3.1.1 Assessment Centres will be responsible for maintaining up-to-date information on trainers/assessors and Internal Quality Assurers and for ensuring the currency of the competence of all those involved in the assessment and internal quality assurance process.

3.2 Simulation

3.2.1 Simulation is permitted – Each unit details what may be simulated.

3.3 Assessment

3.3.1 The assessment should determine a learner’s ability to act safely, promptly and effectively when an emergency occurs at work and to deal with a casualty. All learning outcomes in the unit(s) must be achieved. Assessment may take place at any time during the delivery of the qualification and does not need to be done as a final assessment. It is, however, a requirement for the learner to be aware when assessment is taking place.

3.3.2 NOTE: If undertaking a full qualification that involves 2 Units, both units must be successfully completed within the following time frames:

 First Aid at Work – 10 weeks  Paediatric First Aid – 6 weeks  Activity First Aid – 6 weeks

3.3.3 Standards of first aid practice

3.3.4 Skills and knowledge must be taught and assessed in accordance with currently accepted first-aid practice in the United Kingdom as laid down:

o by the Resuscitation Council (UK); and

o in other publications; provided that they are supported by a responsible body of medical opinion.

3.3.5 E-learning

13 3.3.6 For the qualifications EFAW and FAW, substitution of any of the minimum required face-to-face teaching time with e-learning, blended learning or any other form of distance learning is not permitted.

4. OCCUPATIONAL KNOWLEDGE AND COMPETENCE IN FIRST AID

4.1.1 All trainers/assessors, internal quality assurers and external quality assurers must have occupational knowledge and competence in first aid. This may be evidenced by:

o Holding a current First Aid at Work certificate (issued by an Ofqual/SQA/Welsh Government recognised Awarding Organisation/Body, an HSE-approved training provider or recognised equivalent**) or

o Holding a current Offshore First Aid Certificate issued by an HSE approved training provider or

o Current registration as a Doctor with the General Medical Council (GMC) or

o Current registration as a Nurse with the Nursing and Midwifery Council (NMC) or

o Current registration as a Paramedic with the Health and Care Professions Council (HCPC).

** Recognised First Aid at Work certificate equivalents must be submitted to FAA with comprehensive mapping which evidences that all criteria of the FAW qualification have been achieved within the past 3 years.

4.1.2 Cardiopulmonary Resuscitation and Automated External Defibrillation.

4.1.3 To deliver/assess the CPR&AED qualification, trainers/assessors must not only satisfy the criteria for first aid training/assessment as above but must also possess a current and valid qualification as a Defibrillation Trainer/Assessor.

4.1.4 Oxygen Therapy and Management of Anaphylaxis.

4.1.5 To deliver/assess either of these qualifications, trainers/assessors must not only satisfy the criteria for first aid training/assessment as above but must also possess a current and valid qualification in the relevant discipline.

15 Appendix 1 continued 5. ACCEPTABLE TRAINING/ASSESSING QUALIFICATIONS

5.1 The following list is not exhaustive but provides a guide to acceptable training and/or assessing qualifications. Trainers who also assess student competence must hold a qualification (or separate qualifications) to enable them to perform both functions

Qualification Train1 Assess2 Cert Ed/PGCE/B Ed/M Ed   CTLLS/DTLLS   PTLLS with unit ‘Principles and Practice of Assessment’ (12 credits)   Further and Adult Education Teacher’s Certificate   IHCD Instructional Methods   IHCD Instructor Certificate   S/NVQ level 3 in training and development   S/NVQ level 4 in training and development   TQFE (Teaching Qualification for Further Education)   English National Board 998   Nursing mentorship qualifications   NOCN Tutor Assessor Award   Level 3 Award in Education and Training (QCF)   Level 4 Certificate in Education and Training (QCF)   Level 5 Diploma in Education and Training (QCF)   PTLLS (6 credits)  Accredited Qualifications based on the Learning and Development NOS 7 Facilitate  Individual Learning and Development Training Group A22, B22, C21, C23, C24  SQA Accredited Planning and Delivering Learning Sessions to Groups  A1 (D32/33) – Assess candidates using a range of methods  A2 (D32) – Assess candidates’ performance through observation  Regulated Qualifications based on the Learning and Development NOS 9 Assess  Learner Achievement SQA Accredited Learning and Development Unit 9DI – Assess workplace  competences using direct and indirect methods – replacing Units A1 and D32/33 SQA Accredited Learning and Development Unit 9D - Assess workplace  competence using direct methods – replacing Units A2 and D32 SQA Carry out the Assessment Process  Level 3 Award in Assessing Competence in the Work Environment (QCF)  Level 3 Award in Assessing Vocationally Related Achievement (QCF)  Level 3 Award in Understanding the Principles and Practices of Assessment (QCF)  Level 3 Certificate in Assessing Vocational Achievement (QCF)  First Aid at Work Trainer course3 3 First Aid at Work Assessor course4 4 Notes: 1. Trainers who do not have a formal teaching/training qualification but have considerable evidence of successfully delivering first aid training within the last 3 years may be considered. A regulated teaching/training qualification will however be required from 1st October 2015.

2. Assessors who do not hold a formal assessing qualification may alternatively attend First Aid Assessor CPD training with an Awarding Organisation.

3. As this is not a regulated qualification, trainers will be required to achieve a formal (regulated) teaching/training qualification by 1st October 2015.

4 As this is not a regulated qualification, assessors will be required to achieve a formal (regulated) assessing qualification or attend First Aid Assessor CPD training with an Awarding Organisation by 1st October 2015.

6. QUALIFICATIONS SUITABLE FOR INTERNAL QUALITY ASSURANCE

6.1 The following list is not exhaustive but provides a guide to acceptable IQA qualifications:

o SQA Accredited Learning and Development Unit 11 Internally Monitor and Maintain the Quality of Workplace Assessment

o Regulated qualifications based on the Learning and Development NOS 11 Internally Monitor and Maintain the Quality of Assessment

o Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (QCF)

o Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practice (QCF)

o V1 or D34

o SQA Internally Verify the Assessment Process

6.2 NOTE: IQAs who do not hold a formal IQA qualification may alternatively attend Internal Quality Assurance CPD training with an Awarding Organisation/Body.

Part Two – Health & Safety, Food Safety and Good Nutrition Qualifications

8. INTRODUCTION

8.1 The following paragraphs relate to the training and assessment of Health and Safety, Food Safety and Good Nutrition Qualifications including, but not limited to:

o Health and Safety in the Workplace o Manual Handling o Fire Awareness o Food Safety o Good Nutrition

8.2 Trainers/Assessors and External Quality Assurers

8.2.1 All trainers/assessors and external quality assurers must have occupational knowledge relevant to the qualification being delivered/assessed as evidenced by holding:

o CIEH Supervisory/Advanced Certificate in Health & Safety in the workplace, or equivalent. o Diploma in Environmental Health or Accredited Degree in Environmental Health and EHRB Certificate of Registration. o NEBOSH Certificate in Health and Safety. o Level 3 Health and Safety in the Workplace (for delivery/assessment of Levels 1 and 2). o CIEH Level 3 or 4 Qualification in Food Safety or Nutrition.

o a teaching qualification as in 5.1 above.

8.2.2 Centres should maintain portfolios for Trainers/Assessors that include details of their experience, knowledge and skills development gained in a work context over the past 3 years; providing evidence of:

o Engagement in Health and Safety, Food Safety or Good Nutrition as appropriate o Continuing Professional Development o Delivering training.

8.3 Internal Quality Assurers

8.3.1 Those involved in the internal quality assurance of these qualifications must be occupationally competent in health and safety, food safety or good nutrition as

18 appropriate and competent in internal quality assurance. They should possess qualifications and experience in line with that required for first aid qualifications, but relevant to health and safety, food safety or good nutrition, as appropriate, as set out in Part One.

19 APPENDIX 2

FAA ENQUIRIES, COMPLAINTS AND APPEALS POLICY & PROCEDURES

1. INTRODUCTION

1.1 This policy and procedure is established for the benefit of all our customers, or potential customers, including our Approved Centres, their trainers, staff and learners, and is provided to deal with Enquiries, Complaints and Appeals.

1.2 It is a principle of our policy that all enquiries, complaints and appeals are dealt with quickly, fairly and thoroughly. It is hoped that issues will normally be resolved amicably through informal dialogue between the parties concerned. However, where this is not possible, the following formal procedures will be applied.

1.3 It is an FAA requirement that all FAA Approved Centres should have, and make available to all users of their services, their own policy and procedures for enquiries, complaints and appeals which reflect the terms set out in the FAA procedure.

A draft procedure for Centres is available in the download area of FAAplus

2. ENQUIRIES

2.1 Enquiries relate to any contacts made to FAA in regard to FAA services or products.

2.2 For the benefit of Learners, Centres and Regulatory Bodies, it is important that all enquiries should be dealt with, where possible, within 5 working days.

3. COMPLAINTS

3.1 Complaints may relate to dissatisfaction concerning:

 Content or conduct of courses leading to FAA qualifications  Assessment process  a Centre’s application to offer an FAA qualification  The contents of a Centre approval or verification monitoring report and/or an approval/verification decision  Alleged failure to make reasonable adjustments or provide special consideration  any action proposed or taken against a Learner or a Centre following an investigation into malpractice or maladministration  The conduct or outcome of an External Verifier visit or desktop audit

This list is not exhaustive

FAA’s COMPLAINTS PROCEDURE

Validity of Complaints

3.2 The application of our formal complaints procedure will only be taken with the knowledge or consent of the complainant. The initial contact may clearly indicate this to be appropriate, otherwise the complainant will be asked if he/she wishes to raise the matter formally. It is expected that the complainant should provide his/her name although such personal data will be kept confidential in further stages unless this would prevent full investigation.

Initial Complaint

3.3 Complainants should raise a complaint with the centre in the first instance, following the centre policy and procedures. Thereafter, complainants should follow the FAA procedure. Where the complainant is unable, for any reason, to refer the complaint directly to the Centre, or where the complaint does not relate to a particular Centre, he/she may refer the matter directly to FAA.

20 APPENDIX 2 Continued

3.4 When a complaint, or review application, is received directly by FAA, we will:

 Acknowledge receipt within 5 working days of receipt  Consider passing the complaint to the Centre concerned if appropriate  Request any further information that may be required  Arrange for appropriate FAA personnel to examine the complaint  Aim to examine the complaint and respond within 20 working days of receipt of the complaint. In some cases the processes may take longer, for example, if a Centre visit is required. In such instances, we will contact all parties concerned to inform them of the likely revised timescale  Inform the complainant of the outcome within 5 working days of making our decision  Inform the complainant that, if he/she is still not happy with the outcome, he/she may request that the matter be referred to the relevant Regulatory Body (Ofqual or SQA Accreditation).  Where, as a result of investigations, FAA finds evidence of possible maladministration or malpractice by a Centre, we may pursue the matter through our maladministration or malpractice policy.

Complaint Review

3.5 If the complainant is not happy with the outcome of his/her initial complaint, he/she may request a review of the decision. Application for review must be in writing setting out the reasons for the request.

3.6 On receiving a review request, FAA will carry out a thorough examination of the complainant’s reasons, seek further information or guidance that may be needed and, if felt appropriate, involve an independent person that is appropriately qualified.

3.7 FAA aims to complete the review and respond within 20 working days of receipt of the review application. If a longer period is needed the complainant will be informed.

3.8 FAA will convey the results of their review in writing and indicate that, if the complainant is still not happy with the outcome, he/she may request that the matter be referred to the relevant Regulatory Authority for review.

3.9 Learners undertaking qualifications delivered by Further Education Colleges, Local Authorities or any other public service body in Scotland, may escalate a complaint to the Scottish Public Service Ombudsman (SPSO).

4. APPEALS

4.1 Appeals relate to issues raised by aggrieved persons over a decision made by FAA or an FAA Approved Centre, for example, in regard to eligibility, assessment results or any decision made by the Awarding Organisation. Appeals received by FAA will be dealt with under the following procedure. .

FAA’s APPEALS POLICY and PROCEDURE

Initial Appeal

4.2 Appellants should raise an appeal with the centre in the first instance, following the centre policy and procedures. Thereafter, appellants should follow the FAA procedure. Appeals must be submitted in writing or email and should contain as much information as may be needed to properly consider the appeal. On receipt of an appeal, FAA will:

 Acknowledge receipt of the appeal within 5 working days of receipt  Request any further information, oral or written, or through a visit, that may be required  Arrange for appropriate FAA personnel to examine the appeal  Aim to review the appeal and respond within 20 working days of receipt of the appeal. In some cases the process may take longer, for example, if a Centre visit is required. In such instances, we will contact all parties concerned to inform them of the likely revised timescale  Inform the appellant of the outcome within 5 working days of making our decision  Where, as a result of investigations, FAA finds evidence of possible maladministration or malpractice by a Centre, we may pursue the matter through our maladministration or malpractice policy.

Appeal Review

4.3 If the appellant is not happy with the outcome of his/her initial appeal, he/she may request a review of the decision. Application for review must be in writing setting out the reasons for the request.

21 APPENDIX 2 Continued

4.4 Reviews of appeal decisions will be considered by an Appeals Panel, comprising at least two members of FAA Quality Assurance and Course Development Group plus an independent person. The independent member will not be an FAA employee, an Assessor working for FAA, or otherwise connected to FAA and will possess appropriate competence to consider and contribute to a decision in the matter being appealed. Members of the Panel will have had no direct involvement in the original decision which the appellant has appealed against.

4.5 FAA aims to complete the review and respond within 20 working days of receipt of the review application. If a longer period is needed we will inform the parties concerned.

4.6 FAA will convey the results of our review in writing and indicate that the decision of the FAA Appeals Panel will be final as far as FAA is concerned but, if the complainant is still not happy with the outcome, he/she may request that the matter be referred to the relevant Regulatory Authority for review.

SEEKING A REGULATORY BODY REVIEW & BEYOND

4.7 If an appellant is unhappy with the decision of FAA at any stage, the appellant may refer, or ask FAA to refer, the matter to the appropriate qualification regulator (e.g. Ofqual or SQA Accreditation). It should be noted that the Regulatory Bodies will examine processes but will not, themselves, change assessment decisions.

5. MISCELLANEOUS

REMEDIAL ACTION TO BE TAKEN WHEN COMPLAINTS OR APPEALS IDENTIFY PROCEDURAL FAILURE OR WEAKNESS

5.1 Where a complaint or appeal referred to a Centre or FAA leads FAA or a Centre to discover a failure in its assessment process, or a weakness is discovered which does not affect the actual outcome of the issue that has been considered, FAA or the Centre must take all reasonable steps to:

a) identify any other Learner(s) who has been affected b) correct or, where it cannot be corrected, mitigate as far as possible the effects of any failure, and c) ensure that the failure does not recur in the future d) rectify any weakness discovered

RECORDS

5.2 It is important that FAA and Centres retain all paperwork relating to complaints and appeals for five years.

POLICY REVIEW ARRANGEMENTS

5.3 FAA will review this policy periodically and revise it as necessary in response to customer and candidate feedback, changes in FAA practices, actions from the regulatory authorities or external agencies or changes in legislation. We welcome feedback or views of interested parties to ensure the policy is fit for purpose. If you would like to feedback any views, or if you have any questions concerning this policy, please contact FAA via the details provided at the end of this policy.

5.4 FAA will charge Centres the current external audit fee where a Centre visit is necessary as part of a complaint or appeal investigation or resultant investigation into possible maladministration or malpractice.

5.5 We reserve the right, in exceptional circumstances such as where a complaint or appeal is regarded as frivolous or vexatious, to charge complainants or appellants a fee to cover the administrative and personal costs where such actions are dismissed accordingly.

HOW TO CONTACT FAA

5.6 First Aid Awards Ltd, Awards House, 10 Central Treviscoe, St Austell, Cornwall PL26 7QW Telephone: 08458 333999 Email: [email protected] Enquiries will be received initially by the Centre’s Support and Administration staff and then, if necessary, transferred to the relevant member of staff.

(Updated April 2015)

22 FIRST AID AT WORK – RQF LEVEL 3 / SCQF APPENDIX 3 LEVEL 6 AWARDS (UNIT 1) England Wales and Northern Ireland Scotland Qual. title: FAA Level 3 Award in First Aid at Work Award in First Aid at Work at SCQF Level 6 Qual. Code 600/7380/9 R269 04 Unit 1 title: Emergency First Aid in the Workplace Emergency First Aid in the Workplace Unit 1 code: A/504/4517 UB74 04 LEARNING OUTCOME ASSESSMENT CRITERIA 1. Understand the role and 1.1 Identify the role and responsibilities of a first aider. responsibilities of a first aider. 1.2 Describe how to minimise the risk of infection to self and others.

1.3 Identify the need for establishing consent to provide first aid.

1.4 Complete an accident report form.

1.5 Identify the first aid equipment that should be available in a workplace.

1.6 Describe the safe use of first aid equipment.

Conduct a scene survey. 2. Be able to assess an 2.1 incident. 2.2 Conduct a primary survey of a casualty.

2.3 Give examples of when to call for help.

3. Be able to manage an 3.1 Assess a casualty’s level of consciousness unresponsive casualty who is breathing normally. 3.2 Open a casualty’s airway and check breathing.

3.3 Explain why it is important to place an unconscious casualty into the recovery position.

3.4 Place an unresponsive casualty into the recovery position.

3.5 Manage a casualty who is in seizure.

4 Be able to manage an 4.1 Recognise the need to commence Cardio Pulmonary Resuscitation. unresponsive casualty who is not breathing normally 4.2 Demonstrate Cardio Pulmonary Resuscitation using a manikin.

5. Be able to recognise and 5.1 Describe how to identify a casualty with a assist a casualty who is  Partially blocked airway choking.  Completely blocked airway

5.2 Administer first aid to a casualty who is choking.

6. Be able to manage a 6.1 Identify types of external bleeding. casualty with external bleeding. 6.2 Control external bleeding.

7. Be able to manage a 7.1 Recognise shock. casualty who is in shock. 7.2 Administer first aid to a casualty who is in shock.

8. Be able to manage a 8.1 Administer first aid to a casualty with small cuts, grazes and bruises. casualty with a minor injury. 8.2 Administer first aid to a casualty with minor burns and scalds.

8.3 Administer first aid to a casualty with small splinters.

23 LEARNING OUTCOME ASSESSMENT CRITERIA 1. Be able to conduct a 1.1 Identify the information to be collected when gathering a casualty secondary survey. history.

1.2 Conduct a head to toe survey.

2. Be able to administer first 2.1 Recognise suspected: aid to a casualty with  Fractures injuries to bones, muscles  Dislocations and joints.  Sprains and strains

2.2 Administer first aid for:  Fractures  Dislocations  Sprains and strains

3. Be able to administer First 3.1 Recognise suspected; Aid to a casualty with  Concussion suspected head and spinal  Skull fracture injuries.  Cerebral compression  Spinal injury

3.2 Administer first aid for suspected;  Concussion  Skull Fracture  Cerebral compression  Spinal injury

4 Be able to administer First 4.1 Recognise the different types of chest injury. Aid to a casualty with suspected chest injuries. 4.2 Administer first aid for a chest injury.

5. Be able to administer First 5.1 Recognise the factors that affect the severity of burns and scalds. Aid to a casualty with burns and scalds. 5.2 Administer first aid for burns involving:  Dry heat  Wet heat  Electricity  Chemicals 6. Be able to administer First 6.1 Give examples of common eye injuries. Aid to a casualty with an eye injury. 6.2 Administer first aid for eye injuries involving:  Dust  Chemicals  Embedded objects

7. Be able to administer First 7.1 Identify the routes that poisons can take to enter the body. Aid to a casualty with sudden poisoning. 7.2 Administer immediate first aid to a casualty affected by sudden poisoning.

7.3 Identify sources of information for treating those affected by sudden poisoning.

24 EMERGENCY FIRST AID AT WORK – APPENDIX 5 RQF LEVEL 2 / SCQF LEVEL 5 AWARDS

England, Wales & Northern Ireland SCQF Level 5 (Scotland) Qual. title: FAA Level 2 Award in Emergency First Aid Award in Emergency First Aid at Work at SCQF at Work Level 5 Qual. code 600/7379/2 R270 04 Unit 1 title: Emergency First Aid in the Workplace Emergency First Aid in the Workplace Unit 1 code: A/504/4517 UB74 04 LEARNING OUTCOME ASSESSMENT CRITERIA 1. Understand the role and 1.1 Identify the role and responsibilities of a first aider. responsibilities of a first aider. 1.2 Describe how to minimise the risk of infection to self and others.

1.4 Complete an accident report form. Identify the first aid equipment that should be available in a 1.5 workplace. 1.6 Describe the safe use of first aid equipment. 2. Be able to assess an 2.1 Conduct a scene survey. incident. 2.2 Conduct a primary survey of a casualty.

2.3 Give examples of when to call for help. 3. Be able to manage an 3.1 Assess a casualty’s level of consciousness unresponsive casualty who is breathing normally. 3.2 Open a casualty’s airway and check breathing. 3.3 Explain why it is important to place an unconscious casualty into the recovery position. 3.4 Place an unresponsive casualty into the recovery position.

3.5 Manage a casualty who is in seizure. 4 Be able to manage an 4.1 Recognise the need to commence Cardio Pulmonary Resuscitation. unresponsive casualty who is not breathing normally 4.2 Demonstrate Cardio Pulmonary Resuscitation using a manikin. 5. Be able to recognise and 5.1 Describe how to identify a casualty with a assist a casualty who is  Partially blocked airway choking.  Completely blocked airway 5.2 Administer first aid to a casualty who is choking. 6. Be able to manage a 6.1 Identify types of external bleeding. casualty with external bleeding. 6.2 Control external bleeding. 7. Be able to manage a 7.1 Recognise shock. casualty who is in shock. 7.2 Administer first aid to a casualty who is in shock. 8. Be able to manage a 8.1 Administer first aid to a casualty with small cuts, grazes and bruises. casualty with a minor injury. 8.2 Administer first aid to a casualty with minor burns and scalds.

8.3 Administer first aid to a casualty with small splinters.

25 PAEDIATRIC FIRST AID - APPENDIX 6 RQF LEVEL 3 / SCQF LEVEL 6 AWARDS (UNIT 1) Replaced QCF level 2 qualification from September 2014 England, Wales & Northern Ireland Scotland Qual. title: FAA Level 3 Award in Paediatric First Aid Award in Paediatric First Aid at SCQF Level 6 Qual. code 601/2784/3 R409 04 Unit 1 title: Emergency Paediatric First Aid Emergency Paediatric First Aid Unit 1 code: H/506/0792 UG32 04 Full qualification requires Unit 1 and Unit 2

LEARNING OUTCOME ASSESSMENT CRITERIA

1. Understand the role and 1.1 Define the responsibilities of a paediatric first aider. responsibilities of the 1.2 Explain how to minimise the risk of infection to self and others. paediatric first aider. 1.3 Describe first aid and personal protection equipment required for emergencies. 1.4 Describe how to use first aid and personal protection equipment safely. 1.5 Identify what information needs to be included in an accident report/incident record. 1.6 Explain reporting procedures following an accident/incident. 1.7 Define an infant and a child for the purposes of first aid treatment. 2. Be able to assess an 2.1 Conduct a scene survey. emergency situation safely. 2.2 Conduct a primary survey on an infant and a child. 2.3 Identify when to call for help. Explain what information needs to be given when obtaining 2.4 assistance. 3. Be able to provide first aid 3.1 Assess the level of consciousness of an infant and a child. for an infant and a child who 3. Explain why an infant and a child should be placed in the recovery is unresponsive and 2 position. breathing Place an infant and a child in the recovery position. normally. 3.3 3.4 Continually monitor an infant and a child whilst they are in the recovery position. 3.5 Assist an infant and a child who is experiencing a seizure. 4 Be able to provide first aid 4.1 Identify when to administer Cardio Pulmonary Resuscitation (CPR) to for an infant and a child who an unresponsive infant and an unresponsive child who is not is unresponsive and not breathing normally. breathing normally 4.2 Administer CPR using an infant and a child manikin. 5. Be able to provide first aid 5.1 Identify when a foreign body airway obstruction is: for an infant and a child who  Mild has a foreign body airway  Severe obstruction. 5.2 Administer first aid to an infant and a child who is choking. 6. Be able to provide first aid to 6.1 Describe the types and severity of bleeding. an infant and a child with 6.2 Explain the effect of severe blood loss on an infant and a child. external bleeding. 6.3 Control external bleeding. 7. Understand how to provide 7.1 Define the term ‘shock’ relevant to first aid. first aid to an infant and a 7.2 Describe how to recognise an infant and a child who is suffering from child who is suffering from shock. shock 7.3 Explain how to manage the effects of shock. 8. Understand how to provide 8.1 List common triggers for anaphylaxis. first aid to an infant and a 8.2 Describe how to recognise anaphylaxis in an infant and a child. child with anaphylaxis. 8.3 Explain how to administer first aid for an infant and a child with anaphylaxis.

26 PAEDIATRIC FIRST AID - APPENDIX 7 RQF LEVEL 3 / SCQF LEVEL 6 AWARDS (UNIT 2) Replaced QCF level 2 qualification from September 2014 England, Wales & Northern Ireland Scotland Qual. title: FAA Level 3 Award in Paediatric First Aid Award in Paediatric First Aid at SCQF Level 6 Qual. code 601/2784/3 R409 04 Unit 2 title: Managing Paediatric Illness, Injury and Managing Paediatric Illness, Injury and Emergencies Emergencies Unit 2 D/506/0791 UG33 04 code: Full qualification requires Unit 1 and Unit 2 LEARNING OUTCOME ASSESSMENT CRITERIA 1. Be able to administer first 1.1 Describe types of fractures. aid to an infant and a child Recognise suspected: 1.2 with injuries to bones, joints • Fractures • Dislocations • Sprains and strains and muscles. 1.3 Administer first aid for suspected: • Fractures • Dislocations • Sprains and strains 2. Be able to administer first 2.1 Describe how to recognise suspected: aid to an infant and a child • Concussion • Skull fracture • Cerebral compression • Spinal injury with head and spinal 2.2 Administer first aid for suspected: injuries. • Concussion • Skull fracture • Cerebral compression • Spinal injury 3. Understand how to 3.1 Identify conditions affecting the: administer first aid to an • Eyes • Ears • Nose infant and a child with 3.2 Explain the action to take when conditions are identified. conditions affecting the eyes, ears and nose. 4 Understand how to 4.1 Describe how to recognise: administer • Sickle cell crisis • Diabetic emergencies • Asthma attack emergency first aid to an • Allergic reaction • Meningitis • Febrile convulsions infant and a child with a 4.2 Explain how to manage: chronic medical condition or • Sickle cell crisis • Diabetic emergency • Asthma attack sudden illness. • Allergic reaction • Meningitis • Febrile convulsions 5. Understand how to 5.1 Describe how to recognise the effects of: administer first aid to an • Extreme cold • Extreme heat infant and a child who is 5.2 Explain how to manage the effects of: experiencing the effects of • Extreme cold • Extreme heat extreme heat or cold. 6. Understand how to 6.1 Explain how to safely manage an incident involving electricity. administer first aid to an infant and a child who has 6.2 Describe first aid treatments for electric shock incidents. sustained an electric shock. 7. Understand how to 7.1 Describe how to recognise the severity of: administer first aid to an • Burns • Scalds infant and a child with burns 7.2 Explain how to manage: or scalds. • Burns • Scalds 8. Understand how to 8.1 Identify the routes that poisonous substances take to enter the body. administer first aid to an 8.2 Identify sources of information for treating those affected by sudden infant and a child who has poisoning. been poisoned. 8.3 Explain how to manage sudden poisoning. 9. Understand how to 9.1 Identify severity of bites and stings. administer first aid to an 9.2 Explain how to manage bites and stings. infant and a child who has been bitten or stung. 10. Understand how to 10.1 Explain how to administer first aid for: administer first aid to an • Small cuts • Grazes • Bumps and bruises infant and a child with minor • Small splinters • Nose bleeds injuries. 11. Understand how to complete 11.1 Identify what information needs to be recorded for illnesses, injuries records relating to illnesses, and emergencies. injuries and emergencies. 11.2 Describe how to record the information for illnesses, injuries and emergencies 11.3 Explain confidentiality procedures for recording, storing and sharing information

27 EMERGENCY PAEDIATRIC FIRST AID - APPENDIX 8 RQF LEVEL 3 / SCQF LEVEL 6 AWARDS England, Wales & Northern Ireland Scotland Qual. title: FAA Level 3 Award in Emergency Paediatric Award in Emergency Paediatric First Aid at SCQF First Aid Level 6 Qual. code 601/4236/4 R410 04 Unit 1 title: Emergency Paediatric First Aid Emergency Paediatric First Aid Unit 1 code: H/506/0792 UG32 04

1. Understand the role and 1.1 Define the responsibilities of a paediatric first aider. responsibilities of the 1.2 Explain how to minimise the risk of infection to self and others. paediatric first aider. 1.3 Describe first aid and personal protection equipment required for emergencies. 1.4 Describe how to use first aid and personal protection equipment safely. 1.5 Identify what information needs to be included in an accident report/incident record. 1.6 Explain reporting procedures following an accident/incident. 1.7 Define an infant and a child for the purposes of first aid treatment. 2. Be able to assess an 2.1 Conduct a scene survey. emergency situation safely. 2.2 Conduct a primary survey on an infant and a child. 2.3 Identify when to call for help. Explain what information needs to be given when obtaining 2.4 assistance. 3. Be able to provide first aid 3.1 Assess the level of consciousness of an infant and a child. for an infant and a child who 3. Explain why an infant and a child should be placed in the recovery is unresponsive and 2 position. breathing Place an infant and a child in the recovery position. normally. 3.3 3.4 Continually monitor an infant and a child whilst they are in the recovery position. 3.5 Assist an infant and a child who is experiencing a seizure. 4 Be able to provide first aid 4.1 Identify when to administer Cardio Pulmonary Resuscitation (CPR) to for an infant and a child who an unresponsive infant and an unresponsive child who is not is unresponsive and not breathing normally. breathing normally 4.2 Administer CPR using an infant and a child manikin. 5. Be able to provide first aid 5.1 Identify when a foreign body airway obstruction is: for an infant and a child who  Mild has a foreign body airway  Severe obstruction. 5.2 Administer first aid to an infant and a child who is choking. 6. Be able to provide first aid to 6.1 Describe the types and severity of bleeding. an infant and a child with 6.2 Explain the effect of severe blood loss on an infant and a child. external bleeding. 6.3 Control external bleeding. 7. Understand how to provide 7.1 Define the term ‘shock’ relevant to first aid. first aid to an infant and a 7.2 Describe how to recognise an infant and a child who is suffering from child who is suffering from shock. shock 7.3 Explain how to manage the effects of shock. 8. Understand how to provide 8.1 List common triggers for anaphylaxis. first aid to an infant and a 8.2 Describe how to recognise anaphylaxis in an infant and a child. child with anaphylaxis. 8.3 Explain how to administer first aid for an infant and a child with anaphylaxis.

28 ACTIVITY FIRST AID - APPENDIX 10 RQF LEVEL 2 /SCQF LEVEL 5 AWARDS (UNIT 1)

England, Wales & Northern Ireland Scotland Qual. title: FAA Level 2 Award in Activity First Aid Award in Activity First Aid at SCQF Level 5 Qual. code 601/0047/3 R330 04 Unit 1 title: First Aid Essentials First Aid Essentials Unit 1 code: D/504/6101 UD78 04 Full qualification requires Unit 1 and Unit 2 LEARNING OUTCOME ASSESSMENT CRITERIA 1. Understand the role and 1.1 Identify the role and responsibilities of a first aider. responsibilities of a first aider. 1.2 Describe how to minimise the risk of infection to self and others.

1.4 Complete an accident report form.

1.5 Identify the first aid equipment that should be available in a workplace.

1.6 Describe the safe use of first aid equipment.

2. Be able to assess an 2.1 Conduct a scene survey. incident. 2.2 Conduct a primary survey of a casualty.

2.3 Give examples of when to call for help.

3. Be able to manage an 3.1 Assess a casualty’s level of consciousness unresponsive casualty who is breathing 3.2 Open a casualty’s airway and check breathing. normally. 3.3 Explain why it is important to place an unconscious casualty into the recovery position.

3.4 Place an unresponsive casualty into the recovery position.

3.5 Manage a casualty who is in seizure.

4 Be able to manage an 4.1 Recognise the need to commence Cardio Pulmonary Resuscitation. unresponsive casualty who is not breathing 4.2 Demonstrate Cardio Pulmonary Resuscitation using a manikin. normally 5. Be able to recognise and 5.1 Describe how to identify a casualty with a assist a casualty who is  Partially blocked airway choking.  Completely blocked airway  5.2 Administer first aid to a casualty who is choking.

6. Be able to manage a 6.1 Identify types of external bleeding. casualty with external bleeding. 6.2 Control external bleeding.

7. Be able to manage a 7.1 Recognise shock. casualty who is in shock. 7.2 Administer first aid to a casualty who is in shock.

8. Be able to manage a 8.1 Administer first aid to a casualty with small cuts, grazes and bruises. casualty with a minor injury. 8.2 Administer first aid to a casualty with minor burns and scalds.

29 8.3 Administer first aid to a casualty with small splinters. ACTIVITY FIRST AID - APPENDIX 11 RQF LEVEL 2 /SCQF LEVEL 5 AWARDS (UNIT 2) England, Wales & Northern Ireland Scotland Qual. title: FAA Level 2 Award in Activity First Aid Award in Activity First Aid at SCQF Level 5 Qual. code: 601/0047/3 R330 04 Unit 2 title: Management of Illness and Injury in Activities Management of Illness and Injury in Activities Unit 2 code: T/601/3616 U558 04 Full qualification requires Unit 1 and Unit 2

30 LEARNING OUTCOME ASSESSMENT CRITERIA

Understand basic life 1. Describe the principles that underpin life support. support requirements 1.1 1.2 Explain the circumstances under which resuscitation is performed.

1.3 Explain why early intervention is necessary.

1.4 Describe different types of cardiopulmonary arrest. Be able to demonstrate 2. Demonstrate cardiopulmonary resuscitation. basic life support techniques 2.1 in line with current national guidelines 2.2 Demonstrate compression only resuscitation.

2.3 Demonstrate the use of barrier devices resuscitation.

2.4 Demonstrate how to manage a choking casualty.

2.5 Demonstrate the use of an automated external defibrillator. 2.6 Describe the differences when using an automated external defibrillator on a child. Be able to demonstrate 3. Demonstrate how to place a casualty in the recovery position. post-resuscitation 3.1 procedures 3.2 Identify the risks when placing a casualty in the recovery position.

3.3 Describe handover and reporting procedures. Be able to carry out basic 4 Identify when a defibrillator battery requires changing. user maintenance and 4.1 troubleshoot problems with an automated external 4.2 Identify when electrode pads need replacing. defibrillator 4.3 Demonstrate how to troubleshoot problems if the automated external defibrillator does not function properly. Understand the safe use of 5. Describe the safety conditions when using automated external an automated external 5.1 defibrillators. defibrillator

31 BASIC LIFE SUPPORT AND SAFE USE OF AN APPENDIX 12A AUTOMATED EXTERNAL DEFIBRILLATOR RQF LEVEL 2 / SCQF LEVEL 5 AWARDS

England, Wales & Northern Ireland Scotland Qual. title FAA Level 2 Award in Basic Life Support and Award in Basic Life Support and Safe Use of an Safe Use of an Automated External Automated External Defibrillator at SCQF Level Defibrillator 5 Qual. code 601/5478/0 R434 04 Unit 1 title: Basic Life Support and Using an Automated Basic Life Support and Using an Automated External Defibrillator External Defibrillator Unit 1 code: L/506/8532 UG50 04

1. Be able to manage an 1.1 Assess the scene for danger unresponsive casualty who is breathing normally 1.2 Assess a casualty’s level of consciousness

1.3 Demonstrate how to open a casualty’s airway and check for breathing

1.4 Demonstrate how to place an unresponsive casualty in the recovery position

2. Be able to manage an 2.1 Recognise the need to commence Cardiopulmonary Resuscitation unresponsive casualty who is not breathing normally 2.2 Perform Cardiopulmonary Resuscitation on a manikin

3. Know how to safely use an 3.1 Identify safety considerations when using an automated external automated external defibrillator defibrillator 3.2 List differences in the procedure when using an automated external defibrillator on a child

4 Be able to safely use an 4.1 Demonstrate the correct placement of AED electrode pads on a automated external manikin defibrillator 4.2 Follow AED voice prompts accurately

4.3 Demonstrate how to combine the use of an automated external defibrillator with minimal interruptions in Cardiopulmonary Resuscitation using a manikin

4.4 Demonstrate the safe delivery of AED shock

4.5 State the procedures if the casualty shows signs of life and starts to breath normally

4.6 Identify the information required when handing over the casualty

32 OXYGEN THERAPY ADMINISTRATION - APPENDIX 13 RQF LEVEL 3 / SCQF AWARDS

QCF Level 3 Award (England, Wales & Northern SCQF (Scotland) Ireland) Qualification Title FAA Level 3 Award in Oxygen Qualification Title Award in Oxygen Therapy Therapy Administration Administration at SCQF Level 6 Qualification Code 601/4754/4 Qualification Code R415 04 Unit 1 title: Administration of Oxygen Unit 1 title: Administration of Oxygen Therapy Therapy Unit 1 code: T/506/4958 Unit 1 code: UG39 04 Credit: 1 Credit: 1

LEARNING OUTCOME ASSESSMENT CRITERIA 1. Know guidelines for the use 1.1 Explain benefits of oxygen therapy. of oxygen therapy. 1.2 Identify indications for the use of oxygen.

1.3 Explain contraindications prohibiting use of oxygen.

1.4 Explain dangers of using compressed gas.

1.5 Outline health and safety rules for the:  Use  Storage Handling of oxygen

2. Be able to administer 2.1 Carry out operational checks in preparation for use of oxygen therapy oxygen therapy. equipment.

2.2 Identify when oxygen therapy is required.

2.3 Administer oxygen using the required flow rate for the following oxygen delivery devices:  Non re-breather mask  Bag, valve and mask

2.4 Administer oxygen to a patient in line with agreed ways of working.

33 MANAGEMENT OF ANAPHYLAXIS – APPENDIX 14 RQF LEVEL 3 / SCQF LEVEL 6 AWARDS

QCF Level 3 Award (England, Wales & Northern SCQF (Scotland) Ireland) Qualification Title: FAA Level 3 Award in Qualification Title: Award in Immediate Immediate Management of Management of Anaphylaxis Anaphylaxis at SCQF Level 6 Qualification Code: 601/4738/6 Qualification Code: R416 04 Unit 1 title: Recognition and Management Unit 1 title: Recognition and Management of Anaphylaxis of Anaphylaxis Unit 1 code: J/506/6603 Unit 1 code: UG40 04 Credit: 1 Credit: 1

LEARNING OUTCOME ASSESSMENT CRITERIA 1. Know how to recognise a 1.1 Describe anaphylaxis. casualty with anaphylaxis. 1.2 Identify triggers for anaphylaxis. 1.3 Describe life threatening problems associated with the:  Airway  Breathing  Circulation  Disability (neurological status)  Exposure (Skin and mucosal changes)

1.4 Explain the need for an early call for help. 1.5 Explain the treatment for anaphylaxis:  Removal of trigger  Auto-injector

1.6 Identify key features of adrenaline-auto injectors. 2. Be able to manage a 2.1 Conduct a scene survey. casualty who is breathing 2.2 Conduct an initial assessment using the ABCDE approach: normally.  Airway  Breathing  Circulation  Disability  Exposure

2.3 Position the casualty presenting with:  Difficulty in breathing  Life threatening circulation problems  Unconsciousness

3. Be able to manage an 3.1 Recognise the need to commence Cardio Pulmonary Resuscitation. unresponsive casualty who 3.2 Demonstrate Cardio Pulmonary Resuscitation using adult or child is not breathing normally. manikin. 4. Be able to manage a 4.1 Recognise the need to use an auto-injector. casualty with anaphylaxis. 4.2 Prepare medication for administration during anaphylaxis treatment. 4.3 Demonstrate the safe use of an adrenaline auto-injector using training device. 4.4 Safely dispose of sharps according to agreed ways of working. 4.5 Handover the casualty to a medical professional.

34 FIRST AID RISK ASSESSMENT – RQF LEVEL 2 APPENDIX 15 / SCQF LEVEL 5 AWARDS

England, Wales & Northern Ireland Scotland Qual. title FAA Level 2 Award in First Aid Risk Award in First Aid Risk Assessment – Principles Assessment – Principles and Practice and Practice at SCQF Level 5 Qual. code 601/2271/7 R385 04 Unit 1 title: First Aid Risk Assessment First Aid Risk Assessment Unit 1 code: J/505/8405 UF93 04

LEARNING OUTCOME ASSESSMENT CRITERIA 1. Understand the role and 1.1 Describe the role and responsibilities of an Appointed Person. responsibilities of a First Aid Appointed Person 1.2 Outline the legislative requirements for First Aid provision in the workplace.

1.3 Describe how to complete an accident report form.

1.4 Identify the essential details you need to make an effective telephone call to the emergency services.

1.5 List the First Aid equipment that should be available in the workplace.

1.6 Describe how First Aid equipment is used safely. 2. Understand the employers 2.1 Identify the potential hazards in the workplace that could affect the responsibilities in respect of provision of First Aid. First Aid 2.2 Identify the essential details you need to produce a risk assessment of first aid needs.

2.3 List the working conditions that can affect the level of First Aid required in the workplace.

3. Understand how to manage 3.1 Describe how to conduct an initial assessment of the incident. a First Aid related incident in the absence of a qualified 3.2 Describe the correct procedure for assessing a casualty’s level of First Aider or Emergency consciousness. First Aider 3.3 Explain why it is important to place an unresponsive casualty in the recovery position.

3.4 Explain why a casualty might need a First Aider to commence Cardio Pulmonary Resuscitation.

3.5 Describe the procedure for Cardio Pulmonary Resuscitation.

35 HEALTH AND SAFETY IN THE WORKPLACE APPENDIX 16 - RQF LEVEL 1 / SCQF LEVEL 4 AWARDS

England, Wales & Northern Ireland Scotland Qual. title: FAA Level 1 Award in Health and Safety in Award in Health and Safety in the Workplace at the Workplace SCQF Level 4 Qual. code: 600/8131/4 R376 04 Unit 1 title: Introduction to health and safety for people Introduction to health and safety for people at work at work. Unit 1 code: T/601/8007 UF15 04

LEARNING OUTCOME ASSESSMENT CRITERIA 1. Understand the importance 1.1 State how the duties of employers contribute to a healthy and safe of health, safety and welfare workplace. standards in the workplace. 1.2 State how the duties of employees contribute to a healthy and safe workplace.

1.3 Outline suitable workplace welfare arrangements. 2. Know how hazards and risks 2.1 Identify how hazards and risks contribute to workplace risk are controlled in the assessments. workplace. 2.2 State the importance of workers following procedures at work.

2.3 Outline how to use methods for controlling risk in t he workplace. Be aware of the main causes 3. Outline the main causes of workplace injury. and effects of poor health 3.1 and safety at work. 3.2 Outline the main causes of workplace ill-health.

3.3 Outline the reasons why accidents occur.

3.4 State the effects of accidents at work.

3.5 Outline the need to report accidents and near misses at work. Understand how health and 4 Identify the main safety signs and signals found in the workplace. safety information is 4.1 communicated in the workplace. 4.2 List sources of health and safety information found in the workplace. 4.3 State the importance of workers notifying health and safety concerns to their employer.

36 HEALTH AND SAFETY IN THE WORKPLACE APPENDIX 17 - RQF LEVEL 2 / SCQF LEVEL 5 AWARDS

England, Wales & Northern Ireland Scotland Qual. title: FAA Level 2 Award in Health and Safety Award in Health and Safety in the Workplace at in the Workplace SCQF Level 5 Qual. code: 600/2776/9 R225 04 Unit 1 title: Health and Safety in the Workplace Health and Safety in the Workplace Unit 1 code: H/601/9699 UA62 04

LEARNING OUTCOME ASSESSMENT CRITERIA 1. Understand roles and 1.1 Outline employers and employees duties relating to health, safety and responsibilities for health, welfare at work safety and welfare in the workplace. 1.2 Outline the consequences for non-compliance with health and safety legislation

1.3 Outline the requirements for training and competence in the workplace

1.4 Outline the ways in which health and safety information can be communicated

2. Understand how risk 2.1 Define the terms ‘hazard’ and ‘risk’ assessments contribute to health and safety. 2.2 Outline the process for carrying out a risk assessment

2.3 Describe how risk assessment can be used to reduce accidents and ill health at work

3. Understand how to identify 3.1 Describe the hazards that may be found in a range of workplaces and control the risks from common workplace hazards. 3.2 Describe how hazards can cause harm or damage to people, work processes, the workplace and the environment

3.3 Describe the principle of the risk control hierarchy

3.4 List examples of risk controls for common workplace hazards

4 Know the procedures for 4.1 State the common causes of workplace accidents and ill health responding to accidents and incidents in the workplace. 4.2 Identify the actions that might need to be taken following an incident in the workplace

4.3 List the arrangements that should be in place in a workplace for emergencies and first aid

4.4 Outline why it is important to record all incidents, accidents and ill health

37 MANUAL HANDLING PRINCIPLES & APPENDIX 18 PRACTICES – RQF LEVEL 2 / SCQF LEVEL 5 AWARDS

England, Wales & Northern Ireland Scotland Qual. title: FAA Level 2 Award in Manual Handling Award in Manual Handling Principles and Practice at Principles and Practice SCQF Level 5 Qual. code: 600/7624/0 R306 04 Unit 1 title: Manual handling safety at work Manual handling safety at work Unit 1 code: D/602/4593 UC27 04

LEARNING OUTCOME ASSESSMENT CRITERIA 1. Understand the reasons for 1.1 Outline the potential injuries and ill health associated with incorrect safe manual handling manual handing.

1.2 Outline employers and employees duties relating to manual handling at work.

1.3 Outline the consequences for non-compliance with health and safety requirements at work.

2. Understand how manual 2.1 Explain the terms ‘hazard’ and ‘risk’ in the context of manual handling handling risk assessments work. contribute to improving health and safety 2.2 Outline the process for carrying out a manual handling risk assessment.

2.3 Describe the principle of the risk control hierarchy when applied to manual handling.

3. Understand the principles, 3.1 Describe safe movement principles associated with manual handling. types of equipment and testing requirements 3.2 Outline the types of equipment designed to be used for manual handling associated with manual tasks handling safety. 3.3 Outline the requirements for the testing, servicing and examination of manual handling and lifting equipment.

4 Be able to apply safe 4.1 Demonstrate efficient and safe manual handling principles when: manual handling principles. (a) applying effort to, or moving a load or object manually on their own; (b) when using manual handling aids and equipment; (c) when undertaking a manual handling task as part of a team.

38 FIRE SAFETY AWARENESS - APPENDIX 19 RQF LEVEL 1 / SCQF LEVEL 4 AWARDS

England, Wales & Northern Ireland Scotland Qual. title: FAA Level 1 Award in Fire Safety Awareness Award in Fire Safety Awareness at SCQF Level 4 Qual. code: 600/8133/8 R325 04 Unit 1 title: Fire Safety Awareness Fire Safety Awareness Unit 1 code: Y/601/9697 UD71 04

LEARNING OUTCOME ASSESSMENT CRITERIA 1. Understand basic fire safety 1.1 State the main causes of fires in the workplace. and what to do in the event of an emergency. 1.2 Outline the main costs of fires in the workplace for employers, employees and society.

1.3 State their own duties and responsibilities in relation to fire safety at work.

1.4 State the duties and responsibilities of fire wardens and other people who may be required to take action as part of fire risk controls or during an emergency.

1.5 Describe the action to be taken in the event of a fire in the workplace, including methods of raising the alarm and contacting the emergency services.

2. Understand the principles of 2.1 List the key elements for effective fire risk management in the fire risk control. workplace.

2.2 Outline how the components of the fire triangle can be used to control fire risks. 2.3 List active and passive fire risk control measures.

2.4 Outline fire prevention measures that can be taken to minimise fire risks.

3. Understand the basics of 3.1 State the safe operating parameters for the use of portable fire-fighting practical fire safety. equipment.

3.2 Outline simple checks for ensuring that fire safety equipment is serviceable and safe to use.

39 FIRE SAFETY APPENDIX 20 RQF LEVEL 2 / SCQF LEVEL 5 AWARDS

England, Wales & Northern Ireland Scotland Qual. title: FAA Level 2 Award in Fire Safety Award in Fire Safety at SCQF Level 5 Qual. code: 600/8190/9 R326 04 Unit 1 title: Fire Safety Principles Fire Safety Principles Unit 1 code: D/601/9698 UD72 04

LEARNING OUTCOME ASSESSMENT CRITERIA 1. Understand the hazards and 1.1 Explain how fires are caused in the workplace. risks associated with fire in the workplace 1.2 Describe the components of the fire triangle.

1.3 Identify the hazards during or after a fire, including the products of combustion.

1.4 Describe the characteristics of fire and smoke spread.

2. Understand how fire risk is 2.1 State the different methods used to identify and control fire hazards. controlled in the workplace 2.2 Define the term ‘means of escape’ in relation to fire hazards.

2.3 Outline typical components for means of escape from fire hazards.

2.4 Describe methods of fire detection and raising the alarm.

2.5 Describe the principle of how fires are extinguished.

2.6 Describe how portable fire-fighting equipment should be used safely. 2.7 Identify common fixed fire-fighting systems and where they might be used.

3. Understand the principles 3.1 Outline the duties of employers and employees with respect to fire and practice of fire safety safety in the workplace. management at work 3.2 Outline how to undertake a simple fire safety inspection in the workplace.

3.3 Describe the stages involved in a fire risk assessment.

3. Understand the role of the 3.1 State the role and function of fire wardens in their workplace: nominated fire warden • on a day-to-day basis

• during an emergency

• if they are not in their designated areas of responsibility when the alarm is raised.

3.2 Outline the content of a fire safety briefing.

40 FOOD SAFETY - APPENDIX 21 RQF LEVEL 2 / SCQF LEVEL 5 AWARDS

England, Wales & Northern Ireland Scotland Qual. title: FAA Level 2 Award in Food Safety in Award in Food Safety in Catering at SCQF Level 5 Catering Qual. code: 600/9385/7 R337 04 Unit 1 title: Food safety in catering Food safety in catering Unit 1 code: H/502/0132 UF16 04

LEARNING OUTCOME ASSESSMENT CRITERIA 1. Understand how individuals 1.1 Outline the importance of food safety procedures, risk assessment, safe can take responsibility for food handling, and behaviour. food safety. 1.2 Describe how to report food safety hazards.

1.3 Outline the legal responsibilities of food handlers and food business operators.

2. Understand the importance 2.1 Explain the importance of personal hygiene in food safety including their of keeping him/herself clean role in reducing the risk of contamination. and hygienic. 2.2 Describe effective personal hygiene practices, for example, protective clothing, hand washing, personal illness, cuts and wounds.

3. Understand the importance 3.1 Explain how to keep the work area and equipment clean and tidy to of keeping the work areas include cleaning and disinfection methods, safe use of chemicals, clean and hygienic. storage and storage of cleaning chemicals and materials and waste disposal.

3.2 State how work flow, work surfaces and equipment can reduce contamination risks and aid cleaning.

3.3 Outline the importance of pest control.

4. Understand the importance 4.1 State the sources and risks to food safety from contamination and of keeping food safe. cross-contamination to include microbial, chemical, physical and allergenic hazards.

4.2 Explain how to deal with food spoilage including recognition, reporting and disposal.

4.3 Describe safe food handling practices and procedures for storing, preparing, cooking, chilling, reheating, holding, serving and transporting.

4.4 Explain the importance of temperature controls when storing, preparing, cooking, chilling, reheating, holding, serving and transporting food.

4.5 Describe stock control procedures including deliveries, storage, date marking and stock rotation.

41 GOOD NUTRITION - APPENDIX 22 RQF LEVEL 2 AWARD / SCQF LEVEL 5

England, Wales & Northern Ireland Scotland Qual. Title: FAA Level 2 Award in Good Nutrition Award in Good Nutrition at SCQF Level 5 Qual. Code: 601/2289/4 R384 04 Unit 1 title: Healthier food and special diets Healthier Food and Special Diets Unit 1 code: K/500/8936 UF92 04

LEARNING OUTCOME ASSESSMENT CRITERIA 1. Understand the value of 1.1 Outline current government nutritional guidelines for a healthy diet. balanced diets 1.2 State the sources of essential nutrients.

1.3 Describe the impact of diet on health.

1.4 Describe catering practices that help maintain the nutritional value of food.

2. Understand how to plan and 2.1 Outline the features of special diets. provide special diets. 2.2 Describe the impact of special diets on health.

2.3 Describe the catering practices to be considered when planning and providing meals for those on special diets.