Library Assistant I

Library Assistant I Library Assistant II Library Assistant III Library Associate I Library Associate II Library Associate III Level and Scope This is the first level of a six- This is the second level of This is the third level of a This is the fourth level of a This is the fifth level of a This is the sixth level of a level series. a six-level series. six-level series. six-level series. six-level series. six-level series.

Performs basic tasks in Performs basic tasks in Performs moderately Performs moderately Performs advanced level Manages advanced level acquiring, organizing, acquiring, organizing, difficult duties in acquiring, difficult duties in activities in administering, activities in administering, preserving or interpreting preserving or interpreting organizing, preserving or administering, acquiring, acquiring, organizing, acquiring, organizing, information resources that information resources that interpreting information organizing, preserving or preserving or interpreting preserving or interpreting support specific library, support a narrow range of resources that support a interpreting information information resources that that support a specialized archives or records library, archives or records narrow range of library, resources that may support a specialized library, archives or records processes. processes. archives, or records support a specialized library, archives or records function. Organizes and processes. library, archives or records function. Coordinates directs specialized function. specialized workflows or workflows or the work of the work of the unit/ the unit/ department by department by developing developing and/or and/or directing processes managing processes and and procedures. procedures and by establishing priorities and plans.

Complexity Responsibilities are Responsibilities are of Responsibilities are Responsibilities are Responsibilities are Responsibilities are highly straightforward and performed limited complexity and multifaceted and complex and performed complex and performed complex and performed within a well-defined, highly performed within a performed within within a general outline of within a general outline of within a general outline of structured, prescribed set of defined, structured, prescribed set of parameters and expected results. expected results. parameters. prescribed set of parameters. employees are generally parameters. free to develop their own Normal assignments may sequences and methods include responsibility for within the scope of opening or closing a established policies. facility, branch or department. Judgment, Employees at this level Employees at this level Employees at this level Employees at this level Employees at this level Employees at this level Authority, exercise limited independent exercise some discretion exercise a moderate exercise a general degree exercise a high degree of exercise an exceptional Decision-making judgment in determining in selecting alternative amount of independent of authority, authority, independence, degree of authority, methods or procedures to be work methods or in judgment in developing independence and and initiative in prioritizing, independence, and used in making minor rendering independent their own work sequences initiative in prioritizing, decision-making, and initiative in decision- decisions. judgments - within a and in selecting decision-making or creative problem solving making and creative limited range of choices. alternative work methods - problem solving – using that require careful problem-solving that Use common sense, and within a range of choices. discretionary judgment. interpretation and frequent requires careful perform prescribed tasks. Analysis of data by use of discretionary interpretation and constant generally established Research and analysis of Analysis of data to solve judgment. use of discretionary routines. Performance of data pertaining to complex, non-routine judgment. tasks from general problems of a routine problems. Interpretation of Use of independent instructions. nature. general policy and judgment in planning Use of independent development of sequence of major judgment to develop instructions for others. operations and in making general objectives and decisions from complex plans; selects course of alternatives. action from complex alternatives. Decisions are subject only to general review. Decisions substantially Performance may affect affect functional area or the entire functional area department, and perhaps or department. the Library, both at current time and in the future. Library Assistant I Library Assistant II Library Assistant III Library Associate I Library Associate II Library Associate III Knowledge and Limited knowledge and General knowledge and Familiarity with and limited Working knowledge of Extensive knowledge and Comprehensive application of application of standard or limited application of application of standard or standard library systems experience with standard knowledge and standard or specialized library systems. standard or specialized specialized library and broad application of library systems and in- experience with standard specialized library systems. systems. specialized library depth application of library systems, and library Knowledge of routine or systems. specialized library broad-based, in-depth systems repetitive tasks or operations Knowledge of a body of Knowledge of an systems. application of specialized which typically includes standardized rules, extensive body of rules, Knowledge of basic library systems. following step-by-step procedures or operations procedures or operations concepts and Knowledge of a wide instructions and requires little requiring significant requiring extended methodology of a range of concepts, Mastery of a functional or no previous training or training and/or experience training and/or experience functional area or principles, and practices in area or department. experience or skill to operate to perform the full range of to perform a wide variety department, and skill in a functional area or Applies theories and new basic equipment. standard assignments and of interrelated or non- applying this knowledge in department and skill in developments to resolve recurring standard assignments and carrying out assignments. applying this knowledge to problems. Makes problems. Or, skill, resolve a wide range of Or practical knowledge of difficult and complex work recommendations and acquired through problems. Or, practical technical methods to assignments. Or, a significantly changes, significant training and knowledge of standard perform assignments such comprehensive, intensive, interprets or develops experience, to operate procedures in a functional as carrying out limited practical knowledge of a important policies or varied equipment. area or department. projects that involve use functional area or programs for a functional of specialized complicated department and skill in area or department. techniques. applying this knowledge to the development of new methods, approaches, or procedures.

Type of Work is performed under Work is performed under Work is performed under Work is performed under Work is measured by Work is measured by supervision close and direct supervision. direct supervision and is general supervision and is general supervision and is observation of goal- observation of goal- received: controlled by routine periodically reviewed for subject to periodic review directed results achieved, oriented results achieved, review, and report to or progress and primarily through and is subject to and is subject to consult with supervisors. conformance to observation of results and occasional supervisory occasional supervisory established policies and problems identified. review. review. requirements. Goal-directed implies that Goal-oriented implies that the supervisor provides the employee takes the directions for the goals set lead in developing goals by the employee. for the function or department and negotiates these with a supervisor.

Type of May assist in training, and/or May hire, train, and/or May hire, train, and/or May hire, train, and/or May hire, train, and/or May supervise a unit of supervision monitoring of OPS and supervise OPS and supervise OPS and supervise regular staff supervise regular staff Library employees with exercised: student staff. student staff. student staff. and/or OPS and student and/or OPS and student direct responsibility for staff. staff. hiring, training, and May hire, train, and/or May hire, train, and/or evaluating regular staff supervise Library supervise Library and OPS and student Assistant I staff. Assistant I and Assistant II staff. staff. Library Assistant I Library Assistant II Library Assistant III Library Associate I Library Associate II Library Associate III Contacts Contact may be limited to the Contact may be within the Contact may be within or Contact may be within or Contact may be within or Contact may be within or unit/department or within unit/department or within outside of the outside of the outside of the outside of the Libraries to expedite the defined other Library unit/department, as well unit/department, as well unit/department, as well unit/department, as well processing of materials and departments, as well as as with a diverse patron as with a diverse patron as with a diverse patron as with a diverse patron information. May have contact with a diverse patron population, to explain population, to advise on population, to resolve population, to manage and with a diverse patron population, to provide ideas and concepts, work efforts, interpret problems, coordinate and direct a service or population to provide general information, explain answer questions, provide guidelines or instructions, expedite function, assess results, information about unit or services, policies or information/data, and elicit opinions or give materials/information set priorities, provide general library operations and procedures, and to solve routine problems. guidance on the basis of processing, coordinate information and/or services. receive information Questions that require facts to resolve common and advise on work reference assistance, necessary to complete interpretation or are not issues or problems. efforts, interpret resolve problems and work assignments. easily resolved might Questions that require guidelines or instructions, coordinate projects. Questions that require require referral to a higher-level authority for elicit opinions or give Exceptional circumstances interpretation or are not Supervisor. decision-making are recommendations to may warrant assistance easily resolved might referred to a Supervisor. resolve common and from a department head or require referral to a uncommon issues or other higher authority. Supervisor. problems. Exceptional circumstances may warrant assistance from a department head or other higher authority.

Minimum A. High School diploma or A. High School diploma or A. High School diploma or A. Bachelors degree and A. Bachelors degree and A. Bachelors degree and qualifications GED and six months of library GED and 2 years of library GED and 4 years of library two years of related library four years of related six years of related library or related clerical / customer or related clerical / or related clerical / experience; OR, library experience; OR, experience; OR, service experience. customer service customer service experience; OR, experience; OR,

B. Bachelors degree; OR, B. Bachelors degree and B. Post graduate degree B. Post graduate degree B. Post graduate degree one year of library or and one year of related and two years of related and three years of related related clerical / customer library experience; OR, library experience; OR, library experience; OR, service experience; OR,

C. Any equivalent C. Any equivalent C. Any equivalent C. Any equivalent C. Any equivalent combination of combination of combination of combination of combination of experience, training experience, training experience, training experience, training experience, training and/or and/or education. and/or education. and/or education. and/or education. education.