Cabbagetown Resources Resident Handbook

Table of Contents:

Dixon Hall Offerings 3 Our Housing Supports 4 - 5 Community Meals & Food Banks 6 - 7 Harm Reduction Supplies & Services 8 Supervised Injection/Overdose Prevention Sites 9 Free & Inexpensive Clothing 10 Free & Inexpensive Laundry Services 11 Volunteer & Community Opportunities 12 - 13 Medical/Health Resources 14 - 15 Legal & Settlement Services 16 Low Cost Phone Providers 17 Calendars 18 - 21 Our Contact Information 22 Notes/blank page 23 Our Location 24

KEY $ = Fee involved * = More information may be required i.e.: eligibility criteria

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Dixon Hall services that we can refer you to:

• Income Tax Clinics *

• Meals on Wheels * $ Nutritious food options that are delivered to individuals at a low cost. Special diets can be accommodated.

• Community Transportation $

• Alzheimer & Adult Day Programs * $ For seniors and adults with disabilities to connect, join interesting and therapeutic activities. Includes lunch.

• Seniors Health and Wellness Program $ For active seniors to connect & participate in programming

• Adult Enrichment and Wellness Program $ Social interaction and support.

• Employment services and centre

• Volunteer opportunities

• Telephone Reassurance Program *

• Respite Care Program $ One-to-one support with light personal care needs, medication reminders and meal preparation.

• Settlement Services

• Korean and Chinese Case Management

• Mandarin Outreach

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Our Housing Support Services Include

Support with room cleaning • Provision of cleaning supplies, support around hoarding, assistance with decluttering spaces and light housekeeping.

Assistance with financial issues, ODSP, OW, CPP • Fill out forms, connect with OW/ODSP workers, applications for CPP, referrals to voluntary trustees, applications for grants or funding.

Pest control and basic maintenance • Assistance with room preparation, laundry, coordinate extreme cleans and pest control.

Volunteer opportunities and employment supports • Resume building, coordinate training, job hunting, interview preparation, skills building workshops.

Recreational activities • Day programs, coordinating access to community centres, in-house activities.

Tenant and legal supports • Court accompaniment, coordinating access to legal aid, advocacy, eviction prevention, accompaniment to the Landlord & Tenant Board, landlord and tenant mediation.

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Our Housing Support Services Include CONT’D

Support with taxes and annual income reviews • Referrals, assistance filling out forms.

Community meals and food programs • Grocery shopping accompaniment, referrals to food banks, assistance with budgeting and meal planning, in-house cooking programs.

Safer sex supplies, substance use & naloxone kits • Access to condoms, safer drug use kits and information, provision of sharps containers, needle exchange programs, and overdose prevention workshops.

Newcomer, LGBTQ2S+, Senior info and resources • Legal assistance, social support, friendly visiting.

Tokens & access to transportation for appointments • Wheel-Trans applications, Dixon Hall transportation services.

Health advocacy and appointment accompaniment • Coordinate appointments, doctors/dentist/specialist referrals and appointment accompaniments.

Referrals, connections to local resources and much more!

Community Meals & Food Banks 5

Allan Gardens Food Bank at St. Luke's United Church 353 Sherbourne St. 416-203-0050 Thurs 12:30-3:30 pm, Fri 10:30 am-12 pm, 1-3:30 pm

Regent Park Community Food Centre 40 Oak St. (Parliament & Dundas) 416-363-4234 ext. 228 Mon & Fri: Breakfast 9-10 am Mon, Tues, Thurs, Fri Lunch 12-1 pm

Haven (Men 50+) 170 Jarvis St. 416-366-5377 Mon - Sun: Breakfast 8:15 am, Lunch 12:15 pm Snack 3:30 pm. Must obtain a membership

Church of the Redeemer 162 Bloor St. W. 416-922-4948 Mon - Fri: Breakfast :9:00-10:00 am Mon - Fri: Lunch 10:30- 11:45 am

416 Community Support for Women 416 Dundas St. East 416-928-3334 (women only) Mon - Sun : Breakfast 8:30-10 am, Lunch 12-1:30 pm

The Scott Mission 502 Spadina Ave. College Street & Mon - Sat: 10:30 am and 11:30 am (two sittings) Daytime bag lunches: Mon - Fri 4 pm, Sun 8:45 -9:45 am Overnight bag lunches: 7 pm - midnight Community Meals & Food Banks CONT’D

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Toronto Council Fire 439 Dundas St East 416-360-4350 Mon - Sun: Lunch 12-12:30 pm Mon - Thurs: Dinner 4-4:30 pm

Essentials Market/ Food Bank for People Living With AIDS 200 Gerrard St East 416-506-1400 Wed & Thurs from 2- 7 pm Access available twice a month

Salvation Army Gateway Drop-in 107 Jarvis St; 416-368-0324 Sun, Mon, Wed, Thurs & Sat: Dinner: 4:30-5:30pm Tickets given out at 1 pm

St. Stephen’s Community House Corner Drop-In 260 Augusta Avenue Mon - Fri & Sun: Lunch is served at 10:45am

Native Canadian Centre of Toronto 16 Spadina Road & Spadina Avenue Mon - Fri: Lunch at Noon $2 donation for unemployed or students $3 donation for those employed

CALENDAR FOR CITY MEAL PROGRAMS http://innercityfht.ca/wp-content/uploads/weeklymealsToronto.pdf

Harm Reduction Supplies and Services

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The Works All Saints Church

277 Victoria St (ground floor) 315 Dundas St. East Toronto, ON M5B 1W2 Toronto, ON M5A 2A2 416 338- 7600 416 368-7768

Yonge St. and Dundas St. E. Dundas St. E. & Sherbourne St.

Fred Victor Centre Fred Victor Women’s Drop In Women only. 24-hour access 145 Queen St. East Toronto, ON M5A 1S1 67 Adelaide St. East 416 364-8228 ext. 317 Toronto, ON M5C 1K6 416 392-9292 Queen St. E. and Jarvis St. Church St. & King St. East

Elizabeth Fry Toronto Inner City Family Health Women only Centre

215 Wellesly St. East 4th floor, 69 Queen St. East Toronto, ON M4X 1G1 Toronto, ON M5C 1R8 416 573-7876 416 368-5666

Sherbourne St. & Wellesely Queen St. E. & Church St. St. East

Regent Park Community St. Michael’s Hospital Health Centre 30 Bond St., 465 Dundas St. E., Toronto, ON M5B 1W8 Toronto, ON M5A 2B2 416 864-5094 416 364-2261Parliament St. & Dundas St. E. 24-hour needle exchange provided Supervised Injection/Overdose Prevention Sites

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Moss Park Overdose Street Health Prevention Site 338 Dundas St.East 140 Sherbourne St. Dundas St. E & Sherbourne Queen St. E & Sherbourne St. St.

Hours: Hours: Tues - Sun 12 - 6pm Mon – Fri 11 am- 4 pm

Regent Park Community St. Stephen’s Community Health Centre Overdose House Kensington Market Prevention Site – Corner Drop In Centre Overdose Prevention Site 465 Dundas St. East Dundas St. E & Parliament St. 260 Augusta St. College St. & Augusta S. Hours: Mon 9:30 am–6:30 pm Hours: Tues 12:00 pm–6:30 pm Mon - Fri Wed 9:30 am–6:30 pm 7:30am –11:30 pm Thurs 9:30 am–7:30 pm Fri 9:30 am–3:30 pm Fred Victor Supervised The Works – Supervised Injection Service Injection Service

145 Queen St. East 277 Victoria St. Queen St. East & Jarvis St. Yonge St. & Dundas St. East Hours: Everyday 6pm-midnight Hours: Mon - Sat 10 am-10 pm Free & Inexpensive Clothing

All Saints Church Men and Women EMERGENCY ONLY 315 Dundas St. East 9

Dundas St. East & Sherbourne St. Mon - Thurs 9 am -1 pm

The Scott Mission 502 Spadina Ave. College St. & Spadina Ave. Mon - Fri 9:30 am to 11:20 am

The Mission - Double Take Store $ 310 Gerrard St. East Gerrard St. East & Parliament St. Second Time Around Int’l Inc. $ 70 Yorkville Avenue #9 Yonge St. & Bloor St. West Value Village $ 924 Queen St. East Queen St. East & Carlaw Ave

Five Star Exchange $ 151 Church St. Church St. & Queen St. East

M&O Trading Centre $ 64 Queen St. East Church St. & Queen St. East

Free & Inexpensive Laundry Services

Toronto Council Fire 439 Dundas St. East Parliament St. & Dundas St.

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416-360-5978 Mon 9 am - 12 pm FREE

St. Stephen’s Community House Corner Drop-In 260 Augusta Ave. Kensington Market FREE

The Scott Mission 502 Spadina Ave. College St. & Spadina Ave. Mon – Fri sign-up with staff 8 am - 10 am 11 am appointments FREE

Haven Toronto (Men 50+) $ 170 Jarvis St. Jarvis St. & Shuter St. 416-366-5377 Daily: 8:30am – 3:30pm $0.50 Washer $0.50 Dryer Free detergent

Cabbagetown Laundromat (Regular Laundromat) $ 465 Parliament St. Parliament St. South of Carlton 416-924-8376 Daily: 7 am - 10 pm Volunteer and Community Opportunities

Dixon Hall Volunteer opportunities: Meals on Wheels, Chinese client support, hairstylist, conversation circle, ESL instructor,

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computer skills trainer, arts program workshop leader, telephone reassurance.

Joyce Affroh Volunteer Manager [email protected] 192 Carlton St., 2nd Floor 416-863-0499 x3225

Fife House Deliver programming to people living with HIV/AIDS

Andre Cerato 490 Sherbourne St. 2nd Floor 416-205-9888 x227

Central Neighbourhood House Volunteers for interpretation, transportation, shopping for clothing, food. Chris Stouffer Volunteer Coordinator 349 Ontario St. 416-966-8595 x207

Community Matters Families dealing with challenges of housing, finances, social issues, employment, citizenship, language, and parenting.

Shavana Sohail 260 Wellesley St. E. Unit 102 [email protected] 416-944-9692 Volunteer and Community Opportunities

Parliament Street Library Volunteer opportunity: leading to reading, assisting youth with learning to read.

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269 Gerrard St. East 416-396-8604 Free Wifi, computer and internet access

St James Town Branch Library Leesa Tossios 495 Sherbourne St. 416-393-7642 Free Wifi, computer and internet access

The 519 Respond to evolving needs of LGBTQ community counselling services and queer parenting resources to coming out groups, trans programming and senior’s support.

Rafael Glass Machado Coordinator, Volunteer Engagement [email protected] 416-355-6779

Toronto Humane Society Canine enrichment, feline enrichment and special species and special events.

11 River St. 416-392-2273 [email protected]

Medical/Health Resources

416 Drop-In Centre - Case Management/Supportive Counselling & Services for Women - Mental Health 416 Dundas St E., 416-928-3334 ext 224

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The 416 provides support and services to women dealing with mental health issues who are homeless, under-housed, street-involved, dually diagnosed, and socially isolated.

Sound Times Support Services of Toronto 280 Parliament St, 416-979-1700 Sound Times is a member driven consumer/survivor initiative. Services include mental health and justice, harm reduction, coordination and referral, advocacy, peer support and help with basics - finding resources for food, clothing, shelter, etc.

Progress Place 576 Church St, 416-323-0223 A comprehensive community mental health organization that provides a full range of social, vocational, educational, housing and recreational opportunities for people with severe and persistent mental illness.

Toronto Public Health Free dental care for eligible people between age 17 and 65.

Hassle Free Clinic 66 Gerrard St. East, suite 200, 416-922-0566 Sexual health counselling and related medical services, including birth control, testing and treatment for sexually transmitted infections, anonymous HIV testing and counselling, partners welcome * confidential * no OHIP card needed. Schedules for women/trans and men/trans clinics differ.

Medical/Health Resources Regent Park Community Health Centre 465 Dundas St E, 416-364-2261 Community health centre - doctors, nurses; community nursing clinics; mental health supports; harm reduction; prenatal & postnatal care; HIV/AIDS care; Hep C program; foot care; 14 social workers; diabetes education; community gardens; healthy eating; care for older adults & low cost dental care.

Sherbourne Health Centre 333 Sherbourne St, 416-324-4100 Health centre focused on family and community health; health professionals assess and treat non-life-threatening injuries or illnesses; diabetes education program; referrals to other local health services & personal development groups.

Women’s Health in Women’s Hands Community Health 2 Carlton St #500, 416-593-7655 Community health centre; information and referral; primary health care; reproductive health care; prenatal & postnatal workshops; pre-abortion & post-abortion counselling; individual & group mental health counselling; diabetes prevention and education; HIV/AIDS prevention, education & advocacy; health promotion workshops; healthy living programmes; no OHIP card for primary health care services. There is a waiting list.

Anishnawbe Health Toronto 179 Gerrard, St E, 416-920-2605 Services for Aboriginal men and women: primary health services (medical support, registered nurses, physicians), diabetic education, traditional family services, Aboriginal mental health and addiction services, access to psychiatrists and psychologists, fetal alcohol spectrum disorder, naturopathic, chiropractic, dental and oral health services. Legal Services

Downtown Legal Services * 416-978-6447 655 Spadina Ave.

Neighbourhood Legal Services *

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416-861-0677 333 Queen St. East Advocacy Centre for the Elderly *

Community-based legal clinic for low-income seniors 2 Carlton St, Suite 701 Near Yonge St. 416-598-2656

Settlement Services

Dixon Hall Services are offered in English, Mandarin and Bengali 417 Gerrard St. E, 2nd floor 416-863-0499, x2051

St. James Town Community Corner Need to obtain a free membership before meeting with a settlement counsellor. Serves non-status people on a discretionary basis 200 Wellesley St. 964-6657

Support Enhance Access Service (S.E.A.S.) Supports residents and immigrants with their living and settlement in Canada. 50 Regent Park Blvd. #101 (416) 466-8842

Free or Low Cost Mobile Phone Services

Fongo Free app using Wifi connection. Provides a free local & long distance mobile phone communication tool for anyone to communicate and text with friends & family

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Central Neighbourhood House: Metro Voicemail Project $ 349 Ontario St. 416-925-4363 ext 103 Mon & Wed 12:30 pm - 3:30 pm Persons without telephones receive voice mail number to retrieve messages from any touch-tone phone $10 for 3 months

Chatr $ www.chatrwireless.com 104 Dundas St. E

Freedom $ www.freedommobile.com 437 Parliament St.

Public Mobility $ www.publicmobile.ca 225 Wellesley St. E. and 236 Sherbourne St.

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Our Contact Info

Workers

Ally Lyske: Housing Support Worker [email protected] (647) 678-5249

Carol Lee: Housing Support Worker [email protected] (647) 678-3295

Catey Saunders: Housing Support Worker [email protected] (647) 678- 5255

Daveson Haraan: Housing Support Worker [email protected] (647) 678-5273

Havah Hackman: Housing Support Worker [email protected] (647) 678-5243

Kwame Younge: Housing Support Worker [email protected] (647) 678-7944

Ryan Doyle: Housing Support Worker [email protected] (647) 678-4543

Sarah Lingley: Housing Support Worker [email protected] (647) 678-5254

Sharon Hinks: Hoarding & Pest Control Specialist [email protected] (647) 678-4563 Notes 22

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Where we’re located: “The Bunker”

188 Carlton Street Toronto, ON M5A 2K8 Main Line 416-947-6744

Our office is located in the basement of the church, near the North East corner of Sherbourne St. and Carlton St.

Give us a ring or drop by any time!

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