Narration and Knowledge Management

WORKSHOP ON Narration and Knowledge Management

Brussels, December 4-5, 2003

8:30 - 9:00 Registration

Opening Session 9:00 - 9:45 Getting together; Introduction to the theme; Structure of the program

Session I: Linking organizational narrations and organizational knowledge 9:45 -10:45 Barbara Torell: Narrative Knowledge in High Risk Decision Making: Uncovering Expertise

10:45 - 11:15 Coffee break

Session II: Narrations and knowledge transfer 11:15 – 12:00 Edgar Meyer/Con Connell/Jonathan H. Klein: A narrative approach to knowledge exchange: An empirical investigation in two contrasting settings

12:00 - 12:30 Elizabeth Shaw: What’s in a story? …A method for facilitating learning and knowledge transfer in entrepreneurial inter-organisational collaborations

12:30 - 13:00 Karin Thier/Christine Erlach: The Transfer of Tacit Knowledge with the Method “Story Telling”

13:00 - 14:30 lunch

Session III: The structure of narrations 14:30 - 15:00 Eddie Soulier/Jean Caussanel: HyperStoria: Acquire, represent, understand and share experiences by the way of narration

15:00 - 15:30 Christine Henon: Environmental management, role of narrative knowledge and of quantum information: the example of Jervis Bay

15:30 - 16:00 Etty R. Nilsen: Storytelling: Knowledge creation or research method? Or both?

16:00 - 16:15 Coffee Break

16:15 - 16:45 Piers Myers: Alternative Perspectives on the Knowledge-Narrative Link: the Case of Organisational Narratives as Parables

16:45 - 17:15 Resume of the first day: Impressions & discussions

17:15 - 17:45 Informal drink Day 2

Session IV: The tacit dimension of narrations 9:00 - 9:30 Ad van Iterson: Carnival mockery of the locals: a case of organizational gossip in print

9:30 - 10:00 Edeltraud Hanappi-Egger/Roswitha Hofmann: Narratives, Gender and Organizations

10:00 - 10:30 Coffee break

10:30 - 11:00 Brian Trought: Narrative or tacit knowledge in manufacturing systems

11:00 - 11:30 Daniel Geiger: The Dark Side of Narrations: Narrations as paradoxical functional and dysfunctional genres

11:30 - 12:00 Robin Holt: The origins of knowledge

12:00 - 13:30 lunch

Session V: Narrations, knowledge & change 13:30 - 14:00 Ludmila Mládková: Narrative and Management of Change

14:00 - 14:15 Comments from a comparative perspective: Éva Málovics/György Málovics: The Cultural Approach of Organisational Learning and Knowledge

14:15 - 14:30 coffee break

14:30 - 15:00 Johann Seiwald: The Role of Knowledge Management in Implementing a Cost

15:00 - 15:30 Willemijn Dicke/Rik van Duifhuizen: Narratives on hierarchy. A case-study of a direct marketing company operating in communist and post-communist countries

Closing Session 15:45 - 17:00 Comments on the sessions; Overaching themes; Farewell