Walter C. Wagner Iii

ALFRED C. D'SOUZA 1 Madeline Drive Malvern PA. 19355 Telephone: (610) 647-2938 E-mail: [email protected]

PROFESSIONAL SUMMARY

An experienced Product Manager and Business Consultant, developing and implementing business plans in high tech environments, including Internet-based services. A creative problem- solver and cross-functional team leader, with multi-disciplinary skills, who consistently exceeds clients’ expectations and meets schedule and cost targets. Core competencies and experience include:

 Business Plan Development  Product Life Cycle Management  High-Tech Product Marketing  Project Team Leadership/PMO  Internet/Sharepoint Portals  Adjunct Faculty, Business/Management

SELECTED CAREER ACCOMPLISHMENTS

 Senior technology management consultant; developed and implemented IT strategic and tactical plans for clients in target vertical markets, generating over $100 million in revenue.  Helped create LibertyNet, a start-up venture, providing an Internet node and Web site for citizens, government, and businesses in the Delaware Valley region.  Served on a campus-wide strategic task force, planning and delivering cost effective voice, video, and data communications services to 5,000 students in University campus dormitories.  Produced $20 million in annual revenue by forming strategic alliances with manufacturers, to supplement revenues generated from internally produced computer peripherals products.  Developed a line of microprocessor-based automotive diagnostic and exhaust emission analyzers, capturing 60% of target markets with $50 million in revenues within a year.

PROFESSIONAL EXPERIENCE

COMPUCOM SYSTEMS Inc. 2004-Present Business/IT Consultant and Project Manager at client site

 Created a Work Tracking/Document Repository, using Microsoft’s Sharepoint technology.  Single Point of Contact with over 60 IT support groups, spanning diverse technologies.  Led multiple concurrent projects in support of “Managed Desktop” Services at client site.  Consistently achieved “5” (max: 5) Client Satisfaction ratings for work performed.

AFFILIATED COMPUTER SERVICES (ACS), Inc. 1996-2004 Principal Business and Technology Consultant, Government Solutions

 Developed strategic and tactical plans for local governments, to implement e-Government solutions, enhance operational effectiveness, and provide new services for constituents.  Led proposal development team, winning over $100 million in IT outsourcing contracts,  Developed product plans and strategies to market and deliver high-margin consulting services in various industry segments, producing millions of dollars in incremental revenue and profit. ALFRED C. D'SOUZA 1 Madeline Drive Malvern PA. 19355 Telephone: (610) 647-2938 E-mail: [email protected] Page 2 of 2

UNIVERSITY OF PENNSYLVANIA 1988-1995 Director, Program Management, Network and End-User Services

 Provided Internet, LAN/Desktop and client/server information technology support on a cost- recovery basis to 20,000 faculty, staff, and students at a world-class research University.

DECISION DATA COMPUTER CORPORATION 1986-1988 Product Planning Manager

 Managed product life cycles for a $100 million S/3X-compatible product line, meeting aggressive schedules to exploit narrow windows of opportunity in the IBM systems market.  Facilitated strategic planning and acquisition activities of senior executive team.

PRINCETON GAMMA TECH. Inc. 1985-1986 Consulting Product Line Manager

 Developed and implemented strategies and business plans to extend product application into new markets, increasing digital imaging product line revenues and profit margins significantly.

EDUCATION

 MBA with Honors: University of Chicago Graduate School of Business Concentrations in Finance and International Business  MSEE and BSEE with Honors: University of Missouri, Columbia MO.  General Certificate of Education with Honors: Cambridge University (England)  Courses in preparation for the Project Management Professional (PMP) certification exam

HONORS, AWARDS, PUBLICATIONS

 Patent #4125894: "Engine Test and Display Apparatus"  Teaching Fellowship, University of Missouri, Electrical Engineering Department  Member, ETA KAPPA NU and TAU BETA PI (national Engineering Honor Societies)  Publications include papers and articles in the Penn Printout and the Chicago MBA, a Journal of selected academic papers

OTHER ACTIVITIES

 Adjunct Faculty member in undergraduate and graduate-level business programs: teaching courses in project management, statistics, economics, and quantitative methods in business.  Member, American Management Association (AMA), Institute of Electrical and Electronic Engineers (IEEE), and the Project Management Institute (PMI)  Elections Clerk, East Whiteland Township (PA), 2004 - present  Member, St. Patrick's Church Adult Choir (Malvern, PA), 1990-present