Person Specification - Selection Criteria

TOUCHSTONE

PERSON SPECIFICATION - SELECTION CRITERIA: BARNSLEY FUTURES – PAID PEER SUPPORTER

ESSENTIAL CRITERIA METHOD OF DESIRABLE METHOD OF ASSESSMENT CRITERIA ASSESSMENT SKILLS  Excellent communication skills, verbal and Interview written. Application  Good level of numeracy skills in order to operate internal systems, e.g. petty cash.  Able to build rapport and effectively interact sensitively with volunteers, service users, members of the public and representatives from other organisations.  Good level of ICT skills, e.g. Microsoft Office, (Word, Excel, Outlook, PowerPoint).  Able to prioritise work, meet deadlines and negotiate timescales.  Effective organisational skills  Excellent attention to detail relating to data input, word processing. And record keeping  Able to support and empower vulnerable people and other volunteers to participate in activities etc EXPERIENCE  Lived experience in relation to one or more of:- Application and Working in a Application and insecure housing, substance misuse, mental Interview team Interview health issues, time spent in hospital or detained Being involved in under the Mental Health Act the delivery of a  Effectively engaging vulnerable people. service/  Taking a leading role in a group setting on an supporting informal/infrequent basis. someone else to be involved in the delivery of a service

KNOWLEDGE/  A thorough understanding of the barriers, risks Interview Knowledge of the Application and UNDERSTANDING and needs that people accessing Barnsley aims of the interview Futures experience. Barnsley Futures  How to work alongside other agencies and service organisations in a professional manner. - Local  How to build rapport with service users and knowledge of volunteers support for  How to maintain boundaries and safety whilst vulnerable people developing professional relationships with in the Barnsley volunteers/service users area EQUAL  Able to recognise discrimination in its many All application OPPORTUNI forms and willing to put into practice and interview TIES Touchstone’s Equality Policies.  Values the work associated to promote diversity and social inclusion.  Must be sensitive to the needs of disadvantaged groups in the planning and delivery of services.  A commitment to providing high quality services to the diverse communities of Barnsley. ESSENTIAL CRITERIA METHOD OF DESIRABLE METHOD OF ASSESSMENT CRITERIA ASSESSMENT ATTITUDE AND  Passionate about supporting people in an Application and DISPOSITION empowering way interview,  Commitment to Touchstone and Barnsley test Futures’s aims and values  Commitment to respecting diversity and anti- discriminatory/anti-oppressive practices  Commitment to personal responsibility, development, learning and reflective practice.  To at all times promote a positive image and the good reputation of Touchstone  A commitment to working in partnership with service users and services.  Able to work on own initiative under general guidance  Willingness to be managed and supervised.  Commitment to team working.  Keeping confidences (within the policy of the organisation).  Open to change/work flexibly in line with the needs of the service/organisation  Resilient, self motivated and confident

QUALIFICATIONS/ A relevant Application and TRAINING qualification interview -e.g GCSE – English, Maths, or experience to this standard A relevant IT qualification, e.g. ECDL or ability to produce work to that standard.