Registering for ICAPP

INSTRUCTIONS TO REGISTER FOR ICAPP ACCESS

ALL ‘NEW’ ICAPP USERS MUST FIRST 'REGISTER' IN ORDER TO USE ICAPP.

NOTE: IF YOU HAVE ALREADY REGISTERED ONCE AND CAN LOG ON TO ICAPP USING YOUR COMMON ACCESS CARD (CAC), YOU DO NOT NEED TO REGISTER AGAIN.

(If you are not sure, you may either try logging in with your CAC or follow the procedures below and the system will indicate whether you already registered.)

PLEASE DO THE FOLLOWING STEPS TO REGISTER for ICAPP Access:

Go to the following Web Address to request access: https://amcom1.redstone.army.mil/portal/page/portal/form_page_group/icapp_main

Then proceed through the following instructions to complete the process:

Registering for ICAPP Page 1 of 23 If you receive the following popup, click YES.

Registering for ICAPP Page 2 of 23 Your Application Home Page should look like this screen.

The first time you go to this page you will need to verify that you have an AMCOM account.

Click REQUEST AMCOM ACCOUNT.

Registering for ICAPP Page 3 of 23 The following screen will display to request your AMCOM Account:

Enter only your AKO User Name (i.e. Firstname.Lastname)

NOTE (Do NOT enter your AKO e-mail address @##.####.###)

Then click the VERIFY ACCOUNT button to the right of your User Name.

Registering for ICAPP Page 4 of 23 If you already have an account, you will see this screen:

Click the CLOSE WINDOW button at the center of the screen.

Registering for ICAPP Page 5 of 23 If you DO NOT have an AMCOM account, the following screen will display for you to complete:

Fill in the required fields indicated by an asterisk (*).

PASSWORD NOTE: A password is required here to only to register yourself as a user on ICAPP the first time. You may enter any password you choose following the limits listed on the form. However, from this point forward, a password will not be used to access ICAPP since you will use your CAC and your CAC pin number to log on.

Once the form is complete - click the SUBMIT button.

You will receive email notification when this process is complete.

Registering for ICAPP Page 6 of 23 After your AMCOM account has been verified, you need to login to the application.

Put your CAC card in the CAC reader for your PC.

Click ‘Login with CAC’.

Registering for ICAPP Page 7 of 23 A screen will display listing the certificates available for your machine.

Click the certificate with YOUR name and click OK.

Registering for ICAPP Page 8 of 23 The following window should display:

Enter your PIN and click OK.

NOTE: You may need to click in the PIN field to begin typing.

Registering for ICAPP Page 9 of 23 The following message may display notifying you that you will be connected shortly:

Please wait until the next screen displays.

Registering for ICAPP Page 10 of 23 You may receive the following Security Warning:

Click YES.

While logging in, following screen will display. You will need to click “Accept” to continue log into the system:

Registering for ICAPP Page 11 of 23 If your access worked correctly, the main screen will display again showing that you are logged in and can begin to work in ICAPP.

Registering for ICAPP Page 12 of 23 If Login Does Not Occur:

If you get an error page on “Login with CAC” you may need to register your CAC using the following instructions:

Go to the AKO home page. https://www.us.army.mil/suite/login/welcome.html

Login to AKO

Select “My Account” link

Under “My Account Setting” select the link “CAC Registration” and follow the instructions.

Registering for ICAPP Page 13 of 23 The first time you enter the application you will need to “Request Access”.

This will begin the process to replace your current user id with your AKO username.

This step must be done during the timeframe specified by your system administrator.

Click REQUEST ACCESS.

Registering for ICAPP Page 14 of 23 After clicking ‘Request Access’ the following screen will display:

If you have only one LOGIN ID or USER NAME that you use to access ICAPP, you DO NOT need to make any selection here.

Just leave the screen blank and click the SUBMIT button at the bottom of the screen.

If you have more than one LOGIN ID or USER NAME with which you can access ICAPP, you will need to select your “Current User Name” from the drop down that you wish use to login to the application (i.e. cooleyam or anna.cooley). You will only need to do this step once.

Once you have selected your Current User Name, click the SUBMIT button on the bottom of the screen.

Registering for ICAPP Page 15 of 23 Once your request has been submitted you will receive the following message:

An email is sent to your system administrator and he/she will approve your entry into the application. An email is sent to you when the process is complete.

Click the CLOSE WINDOW button in the center of the screen.

Registering for ICAPP Page 16 of 23 You should receive an e-mail that your permission has been granted like the following:

You will receive notification and further instructions once your system administrator verifies all the accounts have been registered.

Registering for ICAPP Page 17 of 23 You should be returned to the Application Home Page:

From here you can enter the ICAPP system.

When ready to enter the ICAPP modules, click ICAPP listed under the heading called ‘NAVIGATOR’ on the left side of your screen.

This will take you to the ICAPP Main Menu.

Registering for ICAPP Page 18 of 23 You may receive the following screen when trying to access ICAPP for the first time:

Click the ‘GRANT ALWAYS’ button in the bottom center of the screen. (It should not be necessary to do this step again.)

This should enable the ICAPP window to display.

REMINDER: ICAPP is a Single Sign-On (SSO) program that only allows you login in with your Common Access Card (CAC). It does not utilize a separate Login id/Password to access ICAPP.

Two screens will open (pictured on the following pages).

One is the Web background page

One will be the ICAPP Main Menu screen where you access all the ICAPP Modules.

Registering for ICAPP Page 19 of 23 The following screen will display then move to the background and hidden up by the ICAPP Main Menu screen. You may minimize this window but do NOT close this window, it will close your ICAPP session as well.

This window will stay open but place itself behind the ICAPP Window

If you ACCIDENTALLY close this window, it will close your ICAPP Session too!

Registering for ICAPP Page 20 of 23 The ICAPP Main Menu screen will display.

Just as before - use the Forms/Reports menu to gain access to all of the ICAPP Modules, screens and reports.

This is the ICAPP Main Menu Screen

When you are finished working in ICAPP, click the EXIT button.

Registering for ICAPP Page 21 of 23 Here is a new step that will occur now that you are logged in with your CAC.

When you have exited ICAPP, you will be returned to the Application Home Page:

To logout of your ICAPP session, click ‘LOGOUT’.

This will display a screen indicating that you are logged out.

Registering for ICAPP Page 22 of 23 After logging out of your ICAPP session, the following screen will display:

If you wish to reconnect, click the ‘RETURN’ button.

Registering for ICAPP Page 23 of 23