Date As Postmark s2

Date as postmark

Dear Applicant

Cleaner

Thank you for your enquiry about the above post, please find enclosed:

 Job description

 Application form and equal opportunities monitoring form. (The application form must usually be used. However, if you have a disability which prevents you from being able to use it please contact us to arrange an alternative method of application)

Please return your application and equal opportunities forms to the HR team (Faxes and CV’s will not be accepted) at the address above or by email to [email protected] The closing date for completed application forms is 12 noon on Monday 5th December 2016. Application forms which arrive after this time will not be put forward to the selection panel. Interviews will be held on Thursday 8th December 2016. We do appreciate the time and effort candidates spend in completing their applications but as a registered charity with scarce resources we will reply only to those candidates whom we shortlist. Therefore, if you have not heard from us within four weeks of the closing date I regret your application has been unsuccessful.

Yours faithfully

Martin Holcombe Chief Executive Job title: Cleaner Salary: £8.45 per hour (Living Wage)

Hours: 7.5 hours per week (3.30pm to 5.00pm, Monday to Friday)

Pension: Group Personal Pension with employee’s and employer’s contribution matched at 3% or 5% of salary or Stakeholder Pension. Annual leave: 25 days per annum (1 additional day per annum after 3 years continuous service to a maximum of 5 additional days) pro rata. Tenure: Permanent

Based at: 359-361 Witton Road, Aston, B6 6NS

Responsible to: Finance Manager

Role Purpose: To ensure that the Aston Centre is kept clean, safe and comfortable for its visitors and members of staff, by providing thorough housekeeping duties throughout the building.

Birmingham Settlement tackles social disadvantage by working with individuals, agencies and communities to identify gaps and assets to develop and improve existing and new services.

Community Engagement & Engagement activities e.g. support for older people, young people, Wellbeing service users and communities. Community Development Community development and capacity building/infrastructure support. Financial Inclusion Debt and welfare benefits advice and associated support.

Children and Early Years Children and Early Years Learning and Development.

The requirements listed below are broad definitions of the role. Birmingham Settlement reserves the right to amend and/or change these as and when it sees fit in line with changing needs. The post holder is expected, and agrees, as part of their role to be flexible to this end.

Key accountabilities/job purpose:

1. Corporate Requirements:

a) To positively represent and demonstrate a commitment to the aims, objectives and values of Birmingham Settlement. b) To work in accordance with and to assist in the development and implementation of Birmingham Settlement policies and procedures. c) To work in line with Birmingham Settlement’s commitment to diversity and equality of opportunity at all times. d) To be approachable and willing to go the extra mile to ensure the best possible outcome for the service user and to ensure Birmingham Settlement is the provider of choice; recognising the value of, and delivering excellent customer care. e) To use initiative and be proactive in making decisions within the parameters of the role e.g. to make any suggestions for service improvement that will positively affect the lives of service users. f) To maintain accurate records of work carried out. g) A willingness to undertake training to meet new and developing needs as required. h) To carry out any other duties commensurate with the post as required by Birmingham Settlement

2. Core Duties:

Main responsibilities include: a) Complete general duties such as hoovering, dusting, mopping, emptying bins and cleaning toilets

b) Follow instructions from the Finance Manager regarding specific cleaning requirements and standards

c) Ensure correct materials and equipment are used for each cleaning task

d) Ensure all materials and equipment are cleaned, secured and returned in the appropriate condition for next use

e) Ensure all Health and Safety requirements are met

f) Ensure stores are well maintained and left in a clean and tidy fashion

3. Value for Money

A key driver for Birmingham Settlement’s sustainability must be the consideration of all aspects of value for money. All employees must contribute to this concept through:

 Effective role fulfilment.  Effective joint working and integration.  Continual evaluation of personal performance, service user feedback, benchmarking, KPIs  Promotion of energy saving and cost reduction e.g. recycling, reusing, reducing; responsibility and commitment to energy saving utilities, lighting, PCs, reduced printing.  Promoting, encouraging and supporting volunteers.  Maximising accessibility for volunteers across all service areas. ______

Person Specification:

ESSENTIAL

1. Experience:

a) Previous experience cleaning in an office environment. b) Health & safety awareness. c) Customer care awareness. d) Close attention to detail. e) Competent to work with standard cleaning equipment (including cleaning chemicals).

f) An understanding of Health and Safety (COOSH experience preferred)

2. Communication/interpersonal skills:

a) Good general communication skills. b) Ability to use initiative in a busy and constantly changing environment. c) A pro-active approach and ability to work flexibly and creatively with colleagues. d) Good awareness and understanding of the principles and application of customer care. 3. Equality and diversity:

a) A high level of awareness, understanding, and commitment to the principles of good practice in relation to equality and diversity.

4. Other:

a) Ability to think with clarity in a complex and changing environment. b) A willingness to try new things and adapt to changing needs. c) Ability to self manage e.g. to plan own workloads to meet internal and external requirements. d) A systematic approach to the duties of the post including an ability to work under pressure.

DESIRABLE

1. General:

a)Experience and understanding of the issues of working within the third sector.

Agreed – MH1116 Birmingham Settlement

Application form

Please complete in black ink, as this form will be copied

1. Post applied for: Cleaner

2. Personal details:

Title (Mr, Mrs, Ms etc)……………….First name(s) …………………………………………………………………..

Surname/family name ……………………….…….…………Previous surname, if changed………………………

Home address ……………………………………………………………………………………………………………

…………………………………………………………….……………….……………………………………………….

………………………………………………………………………………………………… Post code ……..….……

Telephone No..………….……… (Daytime)……………..………………… (Evening)………………………………

Mobile No……………………………………Email ……………………………………………………………………..

Do you need a work permit to work in the UK? Yes/No If yes please give date of expiry…………..

Have you ever worked or been a volunteer/trainee at Birmingham Settlement? Yes/No If yes, please give details of dates and areas of work.

How did you learn of this vacancy?

If you are selected for interview which is the best way to contact you during work hours? Please give details. 5

3. Current/most recent employer:

Company/organisation name ………………………………………………………………………………………….

Address ………………………………………………………………………………………………………………….

…………………………………………………………………………………………………………………………….

Postcode ……………………………………………Telephone No …….……………………………………………

Position held …………………………………………………………………………………………………………….

Date started employment ………………………………………Salary……………………………………………..

Date left/leaving ……………………………………Reason for leaving …………………………………………….

…………………………………………………………………………………………………………………………….

Outline of responsibilities/duties ………………………………………………………………………………………

…………………………………………………………………………………………………………………………….

4 Previous employment, paid and unpaid – (Please enter most recent first and continue on a separate sheet if necessary)

Dates Employer Reason for leaving Post held From To 6

5 Education and qualifications Please include vocational and academic courses and any relevant professional membership

School/college/university/ Dates Subject/qualification/professional professional qualification membership From To

6 Training and short courses attended Please put the most recent first and include any skills based courses, e.g. use of PC’s etc

Dates Subject Certificates/qualifications From To 7

7 Relevant skills, knowledge and experience to support your application Please give details of your relevant skills and experience and reasons for applying for this post. We will use the information you give us to make our shortlist.

You should look at the job description and person specification and show how you meet the criteria we are looking for. You may find it helpful to use the headings in the person specification and job description to do this.

Please continue on a separate sheet if necessary. 8

8 Key interests and voluntary work Please give details of any interests or voluntary work that support your application and show your skills, knowledge and experience for the job you are applying for.

9 Miscellaneous information Birmingham Settlement keeps a record of staff interests which may present a conflict of interest with their role at the Settlement. A conflict does not bar you from working with the Settlement but may need to be managed openly to avoid doubt. If you are offered a post you are expected to declare such interests so:

Are you aware of any potential conflict of interest as a result of working for the Settlement? Yes/No

If yes, please give details: ……………………………………………………………………………………

Are you related to a current or former employee or Trustee of the Settlement? Yes/No

If yes, please give details: ………………………………………………………………………………

10 Declaration under the Rehabilitation of Offenders Act 1974 In accordance with the Rehabilitation of Offenders Act the Settlement will not discriminate its employment decisions against ex-offenders with criminal records if it is judged that the offence has no relevance for the post(s) applied for.

Please note that if you are applying for posts working with young people or vulnerable adults, both spent and unspent convictions must be disclosed. For certain posts at the Settlement we will also require your consent to obtaining information from the Criminal Records Agency prior to offering you employment.

Have you been convicted of a criminal offence (not including any convictions which are now spent under The Rehabilitation of Offenders Act 1974)? Yes/No

If yes, please give details: ………………………………………………………………………………… 9

11 References Please give the names of two referees; if possible one should be from your current or most recent employer. If you are not currently working please give the name of your last two employers. If you are currently studying and not in full time employment, you should also give the name of your college principal or tutor.

We will not request references without your prior consent and do not normally contact referees unless we make a job offer.

Referee 1  Referee 2 

Name …………………………………………………. Name ……………………………………………………

Position ………………………………………………. Position …………………………………………………

Address ………………………………………………. Address …………………………………………………

………………………………………………………… ……………………………………………………………

………………………………………………………… …………………………………………………………...

………………….…… Post code …………………… ……………………………Post code………………….

Tel no …………………………………………………. Tel no ……………………………………………………

Email: ………………………………………………… Email: …………………………………………………...

Relationship to applicant Relationship to applicant

………………………………………………………… ……………………………………………………………

12 Declaration The information provided in this application will be processed (as defined under the Data Protection Act 1998) for HR Purposes and I consent to the processing.

I declare that the information given on this form is true and accurate to the best of my knowledge

Signature …………………………………………………… Date ……………………………………….…………

Please return this form marked Job Application to: - Birmingham Settlement 359 – 361 Witton Road, Aston, Birmingham B6 6NS Or by email to: - [email protected] Birmingham Settlement Equal Opportunities Monitoring Form

Birmingham Settlement is striving towards the provision of equal opportunities in all areas of work. To help us monitor the effectiveness of our policy, please complete this form. The information is confidential and will be separated from your application before it goes to the short-listing panel. Your application will still be considered if you do not complete this form.

Post applied for: Cleaner

How did you hear about this position?

Newspaper (please specify) ………………………………………………………………...

Internet (please specify) ……………………………………………………………………..

Word of mouth ……………………………………………………………………………….

Other (please specify) ……………………………………………………………………….

Gender: Female  Male 

Do you have a disability: Yes  No 

If you have a disability please give brief details ………………………………………….

………………………………………………………………………………………………….

Religion: …………………………………………………………………………………..

D:\Docs\2018-04-20\0f652cd6a37124d9b756639e123f2707.doc Sexual orientation:

Heterosexual  Gay  Lesbian  Bi-sexual 

Up to 25  25 – 35  36 – 50 

51 – 60  60+ 

Ethnic origin:

You can belong to any of the groups indicated, you are giving information about your broad ethnic group:

White  Black Caribbean  Black African 

Black British  Asian British  Mixed Race 

Black Other – please specify  …………………………

Indian  Pakistani  Bangladeshi 

Chinese  Irish 

Other – please specify  …………………………………………

Thank you for completing this form

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