Services for Disabled Children and Their Families Local Offer

SERVICES FOR DISABLED CHILDREN AND THEIR FAMILIES – LOCAL OFFER

Name of Service: Integrated Children’s Community Nursing Team Service Manager / Contact Person Charmian McKeever / Jo Goddard Contact details Address: Tel : 020 8464 7578 The Phoenix Children’s Resource Centre 40 Mason’s Hill E-mail: [email protected] Bromley Kent, BR2 9JG

Can your child receive support from the  Children need to be registered with a Bromley GP service?  Any child from 0-16 years or up to 19 years with learning disability who has a nursing need is suitable for referral (Eligibility criteria)

Referrals/Specialist services  Oncology care  Home oxygen – babies/children (including weaning process)  Eczema management  Chronic disease management  Wound management  Enteral feeding  Care of central venous access devices  Tracheostomy care/ Respiratory Care  IV antibiotics  Administration of injections  Blood Pressure monitoring  There are several children on the caseload who require full/non-invasive ventilation overnight to assist their breathing  Support for children and families with disabilities  Sleep study service  Providing nursing care to children attending the Children’s Resource Centre including support to the paediatric consultants clinics

Special School Nursing  Enteral Feeding and care of gastrostomies.  Chronic disease/ Long Term Condition associated with the management and administration of medicines.  Continence management pathway.  Training of school staff to enable them to undertake some of the care procedures due during the school day. Associated with chronic disease/ disability management.  Safe guarding and participation in the Looked after Children’s Assessments.

Continuing Care Nurse Specialist Please see leaflet below.

Haemoglobinopathy Support Nurse  The support service aims to provide support and advice to families who have a child with a haemoglobin disorder such as Sickle Cell Disease or Thalassemia and will liaise with other health professionals

How can your child be referred to the Referrals can be made to ICCNT by any professional involved in your child’s care. GPs can use the Single Service? Point of Entry referral form

How to complain about anything related to We want you to be happy with the service you receive from us, but we know that every so often something the service you receive for your child? might go wrong or could be improved. If you're unhappy with the care you receive or an element of our service, we want to hear from you. This is important to us so we can continuously improve our services Please speak to your clinician in the first instance or Head of service if you prefer, details above. If they are unable to resolve your concerns or you would like to take the matter further please contact us at the address below.

Global House 10 Station Square Hayes Bromley BR2 7EH [email protected] www.bromleyhealthcare.org.uk Please see the attached for more information on how to give your feedback to us about your experience

Of course, we also want to hear from you if you're happy with the care you're receiving - it's good to be able to thank the team and let people know they're doing a good job, so if you have a compliment or congratulation, we'd like to hear from you. We are also encouraging people who use our services to write a review on Patient Opinion of their experience. All postings are anonymous and feedback allows us to improve the services we provide. www.patientopinion.org.uk

UNIVERSAL TARGETED SPECIALIST

This means the support from the This means the Children’s Service This means the support available Service that is available to ALL is available for individuals or small to your child through a specialist children in mainstream pre- groups who are considered to package of care, such as an school/schools require additional support. Education, Health and Care Plan.

This input may involve individual support and is typically medium / longer term intervention Learning / curriculum support In Mainstream Schools:

This is the support from the service, Oncology children returning to school Where necessary for the clinical available for teachers and other staff require a care plan and management of a child advice is members to adapt the curriculum and training/safety awareness for school available on request. environment to make sure your child staff. This is implemented by the makes the best possible progress in ICCNT team. school. Any other training requests are managed by our specialist school nurse trainer Carolyn Worsley.

In Special schools:

The service will provide specialised nursing care to children within the 2 special schools.

The service will train the teaching support assistant within the schools to undertake the individual care procedures required enabling the child to access the curriculum.

We undertake the immunisations within the specials schools in line with the National Immunisation Programme to include Meningitis C, Diphtheria, Tetanus & Polio and HPV, with the exception of the BCG vaccinations.

The service works in partnership with families, school staff and other professionals and will undertaking any nursing procedures that can be safely carried out within the school setting.

Physical and emotional well-being There is no universal support offered Pre-school setting Mainly provided by specialist school by this service. nurse/school nurse. Children attending a mainstream pre- school setting with a nursing need are required to go through the specialist support and disability panel service for funding approval so relevant training can be provided to the pre-school setting. Access and inclusion resources N/A N/A n/a

School based training Via Specialist Support and Disability Via specialist school nurse trainer Continuing Care children receive Panel (SSDP). Carolyn Worsley. specialist support on an individual request and are supported mainly by the package provider.

Children accessing our special school provisions are supported by the specialist school nurses.

Support for families: There is no universal support offered If the child is on our active or Support provided by ICCNT nurses by this service. maintenance caseload our nurses and the Children’s Continuing Care are able to provide advice and Nurse Specialist. support.

Monday to Friday 9am – 5pm Please ring us on: 020 8464 7578

This is our direct line. If no-one is available to take your call, please leave a message. Your call will be returned as soon as possible.

Alternatively you can contact us during office hours via the pager service: Tel: 0844 8222888 ask for: 844229

Therapeutic Approaches N/A N/A Support provided by the specialist school nurses within the special school provision.