Cheshire Fire Brigade

JOB DESCRIPTION

Job Title: Business Intelligence Analyst Department: Corporate Business Intelligence Location: Cheshire Fire & Rescue Service Headquarters Post Number: F004, F005 Grade/Role: Scale 6 Special Allowances: None Responsible to: Business Intelligence Officer

JOB PURPOSE

To support the provision of a robust and innovative performance data and analysis service so the organisation can take an intelligence and risk based approach in the development and delivery of its services.

To support the provision and promotion of performance management information across all areas of the Service, including analysing trends and producing reports and presentations in line with the requirements of differing internal and external audiences.

PRINCIPAL RESPONSIBILITIES

1. Develop and maintain the GIS, risk profiling, emergency cover and associated modelling programmes to ensure the availability of accurate and robust outputs.

2. Provide comprehensive risk analysis and profiles and support the interpretation and presentation of the intelligence to ensure key findings are relevant, insightful and highlight opportunities for action. To provide local profiles in support of the development of unitary plans.

3. Support the delivery of an annual intelligence plan and respond to ad hoc requests from across the organisation by providing accurate and timely reports using tools, techniques and presentations appropriate to the audience.

4. Update corporate performance information systems and monitor and test their effectiveness to ensure that the data available is timely, accurate, of a high quality, and accessible to users.

5. Liaise with internal departments to produce timely, accurate and well presented risk based intelligence information and performance data, identifying patterns, relationships, influences and trends including projections of likely future outcomes to assist departments in making evidence-based and intelligence led conclusions.

6. Assist in the maintenance of key performance indicators and analysis of performance against key indicators and associated targets as well as trend analysis and highlighting of specific issues.

7. Support the provision of a range of timely, accurate and well presented performance information and reports to the Fire Authority to ensure senior managers have a holistic

1 understanding of organisational performance, to enable robust decision making and to inform planning processes.

8. Support the preparation and distribution of reports for the Performance Management Group to agreed standards and timescales to facilitate the scrutiny of organisational performance.

9. Set up and maintain regular reports at Unitary Area Level and sub-area level as required to provide relevant performance information and analysis for Local Strategic Partnerships and associated thematic groups to inform the performance agenda and work with managers to improve the accessibility and usability of performance information..

10.Monitor, analyse and benchmark the performance of CFRS in relation to relevant Fire & Rescue Fire Services and other relevant data, supporting data exchange with other organisations as required. To work with the Corporate Business Intelligence Manager on the development of improvement targets.

11.Support the completion of relevant returns to outside bodies and ensure that such returns are completed in accordance with guidance notes, timetables and legal requirements.

Core Responsibilities for Cheshire Fire Service Personnel

Personal Performance To take responsibility for personal performance (including personal fitness) and the development of personal skills to ensure the required skills, knowledge and competence to fulfil the role.

Personal Accountability To manage the areas of responsibility attached to the post or commensurate with the role in accordance with the Authority’s Scheme of Delegation.

Core Values and Behaviours To encourage and promote the values of Cheshire Fire Authority and comply with the required standards of conduct and so promote the Authority within the community by acting with integrity and honesty.

Equality and Diversity To promote, adhere to and implement the Service’s Equality and Diversity Strategy/Policy and to work consistently to embed equality and diversity within the Service.

Health and Safety To work in compliance with Service Health and Safety Policy to ensure that hazards are identified and risks assessed and controlled.

To be proactive in managing your personal health, safety and wellbeing and that of your colleagues.

Environment To promote the Service’s Environment Policy/Strategy by implementing working practices and procedures that ensure a sustainable approach to the use of resources and that resources are disposed of in an efficient and environmentally friendly way.

To work consistently to embed environmental considerations, energy efficiency and compliance with the Environment Management System (EMS) within the Service.

2 N.B. Notwithstanding the detail in this job description, in accordance with the Cheshire Fire and Rescue Service’s flexibility policy the job holder will undertake such work as may be determined by the Chief Fire Officer/Line Manager from time to time, up to or at a level consistent with the principal responsibilities of the job and in any location within the Cheshire Fire and Rescue Service.

Document Control Date of Creation: November 2013 Version Date Amended by (Initials)

3 PERSON SPECIFICATION

Job Title: Business Intelligence Analyst

PERSONAL ATTRIBUTES REQUIRED ESSENTIAL DESIRABLE

Qualifications / Experience

Educated to degree / NVQ level 4 or equivalent ideally * with a high degree of statistical content

Previous experience within a data, statistical, * performance or other analytical role

GIS, data management / analysis software *

Experience of managing electronic and manual * performance management systems

Knowledge and Skills

Ability to communicate effectively, both orally and in * writing at all levels of the organisation

A demonstrable understanding of how performance * information informs planning and decision making

Knowledge of the application of performance * management frameworks

The ability to analyse, interpret and present * performance data effectively to a variety of audiences in various formats

Excellent IT literacy with technical problem solving * ability

Sound influencing, networking and negotiating skills *

An awareness of Data Protection legislation and data * sharing protocols between government agencies

Excellent organisational skills and the ability to manage * a varied workload and competing deadlines

4 Personal Competencies

Resilience under pressure *

A high degree of personal motivation with the ability to * influence and motivate others

Positive attitude to change and innovation *

Strong attention to detail *

Strong team player *