Distance and Online Education Student Advising

Student Support Services

Distance and Online Education Student Advising If you are currently taking or are interested in taking DE courses and have questions, DE Student Support can provide you with information and assistance, or direct you to the appropriate person in your faculty for academic advising. DE Student Support can be reached at1-888-216-7011, ext. 8012 (Canada toll free) or 204-474-8012, by e-mail at [email protected] or in person at 188D Extended Education Complex. Off-Campus Library Services umanitoba.ca/libraries/distance_education

We’re here to help! Off-Campus Library Services (OCLS) exists to support Distance and Online Education (DE) students. We send out books, videos and photocopied articles to students living outside Winnipeg, but any DE student can call on us for other assistance. We also help you with research, technical problems, and can teach you to search the library catalogue and databases. Contact us if you have questions about finding books, articles and videos for your courses. Borrow materials by visiting the University of Manitoba Libraries (UML) in person, or request materials by mail, phone, fax, e-mail or via our online request form at umanitoba.ca/libraries/distance_education/distance_request.ssl.php. The UML system includes twenty libraries. Together they have over 2,000,000 volumes, subscribe to approximately 13,000 journals, and provide access to databases that you can’t get to through Google. Search for these materials with the UML catalogue (BISON) at bison.umanitoba.ca. If the materials you want are not in the UML, we can obtain them from another library for you. Thousands of electronic journals and databases that index thousands more are also available to students at umanitoba.ca/libraries. View a subject list of databases at umanitoba.ca/libraries/elibrary/netdoc/subject.shtml. The UML subscribes to databases and e-journals so students and faculty can access them, and read and print complete articles via the Internet. To use these resources, you must be registered as a student or staff member and have received your student or staff number. You must also have changed your default Library PIN. For more information, visit umanitoba.ca/libraries/help/help_my_library.html To request books or articles from the Libraries, or for help with any library-related questions, be sure to contact us at: Off-Campus Library Services Elizabeth Dafoe Library University of Manitoba Winnipeg, MB R3T 2N2 Telephone: (204) 474-9183 MB toll free: 1-800-432-1960 ext. 9183 Canada toll tree: 1-888-216-7011 ext. 9183 Fax: (204) 474-7570 E-mail: [email protected] Help & Solutions Centre Client Services Information Services & Technology umanitoba.ca/ist

IST offers Distance and Online Education students computer accounts, services and support.

Computing information For more help and information on computing at the U of M, under ‘Current Students’ select ‘Computer Support’. Or go directly to umanitoba.ca/ist.

Claim your UMnetID Your UMnetID gives you access to course websites, JUMP, e-mail, Software Express, Unix and other services. JUMP is your personal webportal to access your course calendar, you’re academic data and other information links. You can also use the JUMP calendar for your own personal appointment book. umanitoba.ca/jump. Software Express allows you to download useful software such as Trend’s OfficeScan antivirus program which is free to all U of M students and staff. umanitoba.ca/software. If you visit the campus with a laptop you can use a wireless or campus laptop port connection with your UMnetID. Or you can sign on to one of the computers in IST’s drop-in labs.

How to claim your UmnetID Wait for about three business days after paying your fees and then use the web-based ‘Claimid’. umanitoba.ca/claimid Your name and U of M e-mail address will be listed in the University online directory. To find U of M people enter a name, or portion of, in the ‘Search.. People’ menu on the U of M home page. If you prefer not to be listed you have an opt-out choice in Claimid.

Your U of M e-mail Your UMnetID gives you an e-mail account that you can use for academic as well as personal non-commercial purposes. Initially you are allotted a mailbox quota of 100MB though you can request an increase. U of M e-mail is filtered for bulk mail and viruses. You can also set up a personal web page using your UMnetId Unix account. Your U of M e-mail address begins with your UMnetID followed by ‘@cc.umanitoba.ca’ and is often referred to as your CC (central computering) address Your U of M CC email address will be used by the University for official communications. Professors may also prefer to communicate with you using that address so be sure to check its mail often or set it to forward mail to your preferred e-mail address.

Accessing your U of M e-mail You can read your cc e-mail in JUMP or in Webmail. umanitoba.ca/webmail or umanitoba.ca/jump. You can also access it using any POP or IMAP mail program such as Mozilla, Thunderbird, Outlook, or Eudora. Look for setup instructions for your program on our computing website umanitoba.ca/ist/email

Forwarding your U of M e-mail You can choose to have your U of M e-mail forwarded to your preferred address. Just go to the cc account management page at: mail.cc.umanitoba.ca. Select ‘Basic’. Or if you wish to set further filters on your e-mail, select ‘Filter’. Login with your UMnet ID.

Computer Security Tips It is important to adopt basic security measures to protect yourself and others from computer invasions. For Windows computers we strongly recommend using a firewall, antivirus software and keeping your operating system up to date with patches. If you don’t have up to date antivirus software, we encourage you to download Trend OfficeScan free from Software Express. Adopt basic security habits including not opening any attachment unless you were expecting it. Avoid clicking on web links inside an e-mail message. They may not go to where you think. Cut and paste the visible address into a separate browser window. umanitoba.ca/ist/security

Call on our Help & Solutions Centre (H & SC) Our H & SC consultants are available by phone, e-mail, drop-in or internet text-talk to help you with your computer questions and problems regarding e-mail, viruses, internet connection, etc. They are available year-round on weekdays, 8:30 to 4:30 pm and open till 8:30pm Monday to Thursday during fall and winter sessions. Contact the H & SC at: [email protected] (204) 474-8600 010 Dafoe, Fort Garry campus umanitoba.ca/ist/help If you have trouble with your accounts or passwords, contact the H & SC office weekdays, 8:30-4:30 CST. You may need to fax or e-mail photo-id if you have lost your password: [email protected] (204) 474-8600 Fax: (204) 474-7920 010B Dafoe, Fort Garry campus umanitoba.ca/computing/ist/accounts

Useful Bookmarks Claimid: umanitoba.ca/claimid JUMP: umanitoba.ca/jump Mail account management: mail.ccumanitoba.ca Software Express: umanitoba.ca/software Webmail: umanitoba.ca/webmail Extended Education Programs

DEGREE CREDIT

The Military Support Office umanitoba.ca/military

The Military Support Office is designed to assist Canadian Forces personnel and their immediate family members in the pursuit of a university education. The office assists in overcoming the problems which can result from the frequent moves and deployments experienced by members of the Defence family. Through this unique office, the University of Manitoba takes into account the difficulty which extensive mobility can create in satisfying the residency requirement for graduation. Recognition is given for a wide range of military training. Student counseling services are provided by highly qualified Academic Advisors, and provision is made for academic and financial relief when military duties interrupt studies. Courses are available through Distance and Online Education or on campus, either part-time or full-time, and a Mature Student entry program is also offered. Toll free within North America: 1-800-850-6166 Student Advisors: (204) 474-8006 or (204) 474-8005 Office: (204) 474-8007 E-mail: [email protected] umanitoba.ca/military Off-Campus Study ----umanitoba.ca/extended/off-campus

Flexible and convenient, Off-Campus Study allows students to take degree courses at various sites within Winnipeg, including the U of M Bannatyne Campus, U of M Downtown Aboriginal Education Centre, Vincent Massey Collegiate, and Canadian Mennonite University. Courses, including Physics, Nutrition, Native Studies, Creative Writing, Nursing and more, are taught by University of Manitoba instructors. For more information, contact: Alisa Claman, Program Administrator 188 Extended Education Complex Phone: (204) 474-8019 Fax: (204) 474-7660 E-mail: [email protected] Canada toll free: 1-888-216-7011 ext. 8019

Aboriginal Focus Programs umanitoba.ca/extended/afp

Aboriginal Focus Programs provides programs that respond to the post-secondary and professional development and needs and concerns of Aboriginal people. We offer certificate, diploma as well as undergraduate degree programs through cooperative arrangements with Aboriginal stakeholders and faculties of the University of Manitoba. umanitoba.ca/extended/afp Phone: 982-4233 E-mail: [email protected]

The University of Manitoba Access Programs umanitoba.ca/extended/access/

University of Manitoba Access Program (UMAP) UMAP facilitates university studies at the undergraduate degree level for persons who traditionally have not had the opportunity because of social, economic and cultural reasons, lack of formal education or residence in remote areas. Preference will be given to Aboriginal Manitobans (Status, Non-status, Métis or Inuit), residents of Northern Manitoba, and low income earners. Health Careers Access Program (HCAP) This program is designed to prepare Manitoban Aboriginal persons (Status, Non-Status, Métis, or Inuit) for entry to health- related studies such as Medicine, Dentistry, Dental Hygiene, Pharmacy, Medical Rehabilitation, and Nursing. In cooperation with the Province of MB and the UM, students in all of these programs are provided with academic and personal supports. Financial assistance may be available. For information on the above programs, call 474-8000 or MB toll free 1-800-432-1960,ext.8000. Summer Session umanitoba.ca/summer

The University of Manitoba Summer Session offers a wide range of degree courses, feature programs, summer institutes, and travel/study courses to satisfy your learning needs. You can study at the Fort Garry campus, or for those who may consider themselves more adventurous, courses are offered throughout the world - travel and study in India, Ukraine, Iceland, Russia, Poland, China, Israel, Ethiopia, Ghana, and Italy. For those who want to stay a little closer to home, there are courses in Churchill and Clearwater, Manitoba or at the Delta Marsh Field Station on the south shore of Lake Manitoba. The combination of learning opportunities in Summer Session is virtually limitless - you are invited to join the 1000s of students who take advantage of Summer Session to ease their course load in fall and winter, to speed up completion of their degree, to enjoy smaller summer classes, to catch up on missed courses, or simply to enjoy the campus in the summer. For all the latest information on courses and programs, visit umanitoba.ca/summer or contact us directly: Phone: (204) 474-8008/6963 Canada toll free: 1-888-216-7011 (ext. 8008 or 6963) Fax: (204) 474-7661 [email protected] Inter-Universities Services ucn.ca

Inter-Universities Services is a consortium of the four Manitoba Universities – Brandon University, the University of Manitoba, the University of Winnipeg, and University College of the North. Its mandate is to deliver university degree credit courses north of the 53rd parallel in Manitoba. In IUS’s On-Site Program, instructors generally travel to northern Manitoba communities on a weekly or bi-weekly basis to teach their courses in the communities. IUS serves as a link between students in the north and the universities in Manitoba, enabling northerners to attain university degrees without having to attend at the university campuses. Inquiries about course offerings should be directed to: Inter-Universities Services University College of the North 494 Princeton Drive Thompson, Manitoba R8N 0A4 Phone: (204) 677-6450 Canada toll free: 1-866-677-6450 Fax: (204) 677-6589 NON-DEGREE CREDIT

English Language Studies umanitoba.ca/extended/english Phone: 474-8738 E-mail: [email protected] Continuing Education umanitoba.ca/extended/coned Phone: 474-8016 Toll free: 1-888-216-7011 ext. 8016 E-mail: [email protected] Aboriginal Focus Programs umanitoba.ca/extended/afp Phone: 982-4233 E-mail: [email protected] NEW PAGE Important Sources of Information for Distance and Online Education Students

Admissions ...... umanitoba.ca/admissions

Aurora Student umanitoba.ca

Book Store ...... umanitoba.ca/campus/bookstore

Computer Accounts umanitoba.ca/claimid Disability Services umanitoba.ca/student/resource/disability_services/ Phone: 474-6213 TTY: 474-9790 E-mail: [email protected]

Note: Distance and Online Education courses can be provided in an alternative format to assist you in your studies. For further information, contact (204) 474-8012 or [email protected].

Distance and Online Education umanitoba.ca/distance

Fee Payment umanitoba.ca/feepayment

Fees umanitoba.ca/registrar

Financial Aid and Awards umanitoba.ca/student/fin_awards

Graduation and Convocation umanitoba.ca/registrar

Learning Assistance Centre umanitoba.ca/u1/lac

Off-Campus Library Services umanitoba.ca/libraries/distance_education

Registration umanitoba.ca/registrar (registration information) Aurora Student (to activate registration)

Student Advocacy umanitoba.ca/student/advocacy

Student I.D. Cards umanitoba.ca/registrar

Transcripts ...... umanitoba.ca/registrar

Transferring Faculties/Schools umanitoba.ca/admission

Transit from University 1 Aurora Student; go to Enrolment and Academic Records; then to Declarations

Undergraduate Calendar umanitoba.ca/calendar

Virtual Learning Commons umanitoba.ca/virtuallearningcommons