Frequently Asked Questions on Enrolment

Q1. Why is re-enrolment important?

Re-enrolment confirms your commitment to your programme of research, access to facilities such as the libraries and IT systems, and ensures your rights as a student as detailed in The Student Charter, are maintained. The Student Charter is available here: https://www2.ljmu.ac.uk/student-charter/index.htm

You must be fully enrolled in order to successfully complete your research degree award.

Q2. How often must I re-enrol?

You must re-enrol every year on the anniversary of your start date until you have successfully completed your research degree award. For example, if you started on 10/09/12, you will need to complete the re-enrolment process each September.

Q3. How will I know when I must re-enrol?

You will receive a system-generated email to your LJMU email address on the 1st working day of your start month telling you that you need to re-enrol, and what you need to do in order to complete the process.

Q4. I have suspended my study do I still need to re-enrol?

No, you do not need to re-enrol until you formally reactivate your registration to signal your return to study.

Q5. I am unable to log on or my account is disabled, who do I contact for advice?

In both cases, you contact Library Services on 0151 231 3179, or visit the IT Help Desk. Alternatively, if you are unable to log on use http://www2.ljmu.ac.uk/offcampus/helpform.asp

If your account has been disabled, use http://www.ljmu.ac.uk/offcampus/

Q6. I am about to submit my thesis, do I need to re-enrol and pay fees? If you submit your thesis within 4 weeks of the anniversary of your start date, you will not be required to pay a fee.

Q7. I have submitted my thesis: do I need to re-enrol and pay any fees?

The re-enrolment process must be completed so the University can process your examination, finalise the conferment of your award, produce your degree certificate and contact you about attendance at Graduation. If you submitted before the anniversary of your start date you do not need to pay any further fees. Q8. I have been examined: do I need to re-enrol and pay any fees?

If the Examiners’ recommended that you make minor or moderate amendments and corrections to your thesis, there are no further fees payable but you must re-enrol.

If the Examiners’ recommended that you revise and resubmit the thesis for re- examination, you must re-enrol and pay a resubmission fee.

You must be fully enrolled in order to successfully complete your research degree award.

Q9. How much are my fees this year?

Details of the current tuition fees are available at: http://ljmu.ac.uk/RGSO/72603.htm

Q10. Am I eligible to switch to writing up?

Guidance on switching to writing-up mode can be found at: https://www2.ljmu.ac.uk/RGSO/72603.htm

Q11. How do I pay my fees?

Fees can be paid in person at the Student Admin Centre, on-line at http://www2.ljmu.ac.uk/epayments/81527.htm or over the telephone using a credit or debit card. Contact details for your local Student Admin Centre can be found here: https://www2.ljmu.ac.uk/studyessentials/114517.htm

Q12. Am I eligible for a Postgraduate Fee Bursary?

You should discuss this with your Director of Studies in the first instance. Full eligibility and application details are available at: http://ljmu.ac.uk/RGSO/83160.htm

Q13. Where can I find the form to apply for a Postgraduate Fee Bursary?

The Postgraduate Research Student Fee Bursary Scheme application form is available at: https://www2.ljmu.ac.uk/RGSO/83160.htm

Q14. Am I exempt from Council Tax?

Full-time students do not have to pay Council Tax. Part-time students do have to pay Council Tax. If you change from full-time to part time, you will be eligible to pay Council Tax from the change date. Please refer to this link for more information, including how to obtain exemption: https://www2.ljmu.ac.uk/feesandfunding/

Q15. How do I update my personal details?

Your personal details can be checked and updated via the on-line registration procedure. However, some details cannot be changed on-line and you will need to visit the Student Admin Centre to do this. Please refer to https://www2.ljmu.ac.uk/StudentServices/Enrol/100481.htm for further details.

Q16. I am an International student what else must I do?

All International students must make arrangements to either:

 pay their fees  provide a new sponsor letter each year  or provide evidence of a continuing postgraduate fee bursary

Full-time International students who are in the UK on a Tier 4 visa must also present the following documents to their local Student Admin Centre on an annual basis in order to satisfy the UK Visas and Immigration Authority’s requirements:

 a valid passport

 a valid Tier 4 visa

International students who are in the UK on other types of visa should also present a valid passport and visa to their local Student Admin Centre on an annual basis in order to confirm to the University that their visa status has not changed.

The passport and visa requirements do not apply to part-time International students who are based in their home country.

Q17. I think I’ve completed all the procedures, why am I not enrolled? Have you completed the on-line registration process via https://activeweb2.ljmu.ac.uk/PortalStuReg, and received the automated confirmation? Have you made the necessary arrangements to pay your fees? If you are an International Student, have you presented the appropriate documentation to the Student Admin Centre? If you have done all of the above please call the Student Registration Helpline 0151 231 3289 (9am – 4.30pm) or email - [email protected]