Olga Terenetska - Diakaki

Experience Apr 2011 – Present EU Joint Project Xarokopeio University – University of Peloponnese – Union of South African companies, Athens (Greece) Learning and Development Manager  Identification of training needs  Evaluation of candidate trainees  Development and implementation on Business Plan development skills training program  Post-training support  Development of business relations with SA exporting companies in Greece

Nov 2010-Apr 2011 INTERMAS-CONSULTANTS Ltd 2, Makedonon str, Plateia Mavili-Athens (Greece) Consultant, UN- EU Joint Migration and Development Initiative project: “Migrant skills transfer in Fisheries and Aquaculture: The case of Greece and Egypt” Responsible for:  Identification of training needs, identification and evaluation of training providers  Evaluation of candidate trainees  Administration and evaluation of training programs  Budgeting and reporting  Area responsibility: Central and Northern Greece.

Jun - Nov 2010 Learning and Development Manager Sales and Business Development Manager DOPPLER SA, Thessaloniki (Greece) (Manufacturer of elevators)  Achieved the company’s sales targets in Russia and Ukraine  Managed sales targets, sales budgets, analyzed sales statistics, modified sales processes and strategies  Developed and executed training programs in sales, customer care, marketing and soft skills at the company  Optimized organizational structure of the company, streamlined procedures in 3 depts,  Modified the company’s HR documentation (job description, employee evaluation forms)  Prepared legal contracts for the company’s operations in Russia

Sep 2008 – Mar 2010 Organizational Change Μanager SLP, Athens - Thessaloniki (Greece) (Industrial services, trade of fire-fighting equipment, B2B sales of food products)  Executed B2B sales, direct and indirect marketing campaigns for the products of the company in Greece and CEE  Set up management accounting and customer care systems at the company  Trained sales team, implemented new HR policies in motivation and performance measurement

May 2005 – Sep 2008 Ukraine and Russia Product Country Manager XLTG Group, Florida, USA (USD 148 million publicly traded company) (manufacturer of point-of-care blood testing devices)  Developed and implemented first stage of business strategy for product penetration in the markets (Ru,Ua)  Completed country marketing research of Health Care System and Point-of-Care diagnostic equipment in Russia and Ukraine  Acted as Senior Management Representative in negotiations with NGO and funding representatives, Russian and Ukrainian partners  Organized company’s participation in the 2nd National Summit of Family Doctors where market survey of 500 doctors was successfully completed  Identified and enhanced joint work with target business partners from private and state sectors

May 2004 – May 2005 Director and Trainer, Hock Accountancy Training, Kiev (Ukraine) two 6-month contracts (accountancy and finance executive training services)  Organized and carried out 2 live-format training programs (CMA,DipIFR) in Kiev  Prepared promotional materials and carried out PR function  Initiated CMA, DipIFR training centers in Ukrainian regions  Managed company’s operations, corporate business development, attained profit targets  Performed financial planning, budgeting, financial control functions  Conducted training in Certified Management Accounting qualification program (Management Accounting, Cost Management, Short/Long-Term Finance, Organizational Management)

Sep 2003 – May 2004 9-month project contract Project Manager, Department of International Finance, JSICB UkrSibbank, Kiev (Ukraine)  Completed work on application for that resulted in assignment of credit ratings to JSICB “UkrSibbank” from Moody's and Fitch international credit rating agencies

Jul 2002 - Jun 2003 Personal Assistant to Advisor to the Chairman of the Management Board, First Ukrainian International Bank (FUIB), Kiev (Ukraine)  Organised 2 advanced credit trainings in the bank by Institute of Credit Management (UK)  Assisted Advisor in organization/restructuring of Bank corporate, credit and risk functions through support in preparation, translation, update, review of the following documents for FUIB: factoring implementation; regulations and procedures of credit evaluation; credit scoring policies and general procedures for branches; evaluation of aggregate risk on operations with banks;analysis of FUIB balance sheet  Coordinated development of capability for syndications, financial leasing and corporate finance activities  Participated in development of regional business with VIP corporate clients  Provided support in Administrative and Office Management functions: maintained client database, handled business correspondence; coordinated meetings; liaised with the third parties; translated from/to Russian/English during Management Board and Credit Council meetings

Sep 2001 – Dec 2001 Senior Risk Manager, CSC Alfa Bank Ukraine, Kiev (Ukraine)

Feb 2000 – May 2001 Senior Associate (Banking Division, Emerging Markets) Moody’s Investor’s Service Ltd., Limassol (Cyprus) (International Credit Rating Agency)  Produced financial spreads for banks in ex-USSR, Middle East, Cyprus (altogether - 29 banks)  Managed databases, drafted and edited financial reports and presentations for Senior Analysts  Produced press-releases and coordinated production of financial reports with New York Moody’s office  Completed annual macroeconomic project for 'Euromoney' magazine

Other Experience Nov 2009, Dec 2010 and March 2011 International Film Festival, Thessaloniki (Greece)  Public relations at the Festival’s Agora (film business and trade department)

Sep 2008 – Sep 2009 New York College in Thessaloniki Wisconsin University in Ukraine Part-time Teacher/Trainer in Organizational Behavior, Financial Accounting, Money and Banking

Apr 2007 – Oct 2008 Williams Capital Group, Kiev (Ukraine) (Gold mining company) Marketing/Business Development  Completed marketing research and analysis in mining of gold, oil resources in Russia, Ukraine, Kazakhstan and Georgia; monitoring mining sectors in Nicaragua, Ecuadore, China  Origination and business development work on SME projects in Ukraine  Operational management, budgeting, recruitment functions in Kiev office

May - Sep 2006 Ernst and Young, Greece (Consulting Company)  At 2 large Greek banks developed training programs in operational, credit risk management according to Basel Regulations

May - Sep 2005 USAID Funded Ukrainian Accountancy Reform Project (UARP), Kiev, Ukraine  Opened 3 regional training centers in Ukraine

Mar – May 2004 TACIS Audit Reform Project  Assisted Senior Project Expert in his work with state authorities and state audit bodies

Experience Gained during Studies Oct 1998 – Dec 1999 Visiting Research Analyst, Bank Austria - Institute for Advanced Studies, Vienna (Austria)

Sep 1996 – May 1997 Assistant Finance Controller, Rank Xerox Corporation, Kiev (Ukraine) (manufacturer of copy machines)

Jan 1995 – Sep 1996 Personal Assistant to General Manager, Shiba Corporation Ukraine, Kiev (Ukraine) (small technical equipment trading company)

Education A. Occupational Psychology and Education 2011 – Present Interregional Academy for Personnel Management, Kiev (Ukraine) 2nd degree studies in General Psychology (Distance-learning format)

2008 Cambridge English Language Teacher to Adults (CELTA) Qualification Course completed at the British Council CELTA Course, Kiev (Ukraine)

2007- present European Association of Gestalt Therapists (EAGT), Thesaloniki (Greece) "East European Gestalt Institute", School of Gestalt Consultants, Kiev (Ukraine) Studies in clinical gestalt therapy – 3rd year Business and Organizational Consultancy Modules – Coaching, Team-Building, Corporate Culture

B. Economics and Finance

Sep 1997 – Apr 1999 University of Essex (England, UK) - International Management Center, Budapest (Hungary) Executive Postgraduate Courses, including Macro-, Microeconomics, Financial Reporting, Project Management, Theory of Emerging Markets, Derivatives, Econometrics, Corporate Finance

Sep 1992 – Jun 1997 Institute of International Affairs, Kiev National University (Ukraine) Master of International Economic Relations (Honors), Concentration: Int'l Banking and Finance

Sep 1993 – Apr 1994 Skagit Valley College, Mount Vernon WA (USA) Certificate in Liberal Arts Studies (Economics)

Sep 1989 – May 1991 Math Correspondence School of the Moscow State University, Moscow (Russia) Diploma of Completion (with Distinction)

Additional Training Goethe Institute, 2007- 2011, School of German language, Completed level C1, Advanced group Aristotle University of Thessaloniki, 2009 – Greek language course, Advanced level (Gamma) “Gestalt Associates Training, Los Angeles”, 2008 – 36th Summer Residential Program, Lithuania “East European Gestalt Institute”, 2008 – 8th International Gestalt Сonference “World of Self”, “Me and Others. Influence”, “Personal Relations”, 2007 - Training Center “Syntone”, Kiev "East European Gestalt Institute", 2007- present, School of Gestalt Therapists "Effective Management Methodology"by Paul Drucker,2007, Business Class, Moscow (Russia) “THYESPA” Greek Language Program, University of Athens, 2006, School of Greek language "EU TACIS Management Training Program",2005, (Greece-France) “Communication Mastery”, 2004, Andrew Colehan of BESO (UK) “Leadership Program Solutions and Perspectives”,2004, “Krok u Majbudtnye”, Kiev “Sylva Psychorientology Method”, 2003, Kiev “Advanced Credit Analysis”, 2002, Institute of Credit Management (UK) “Time Management”, 2001, Time Management Institute (UK) “Effective Business Presentations”, 2001, Dale Carnegie Institute (USA) “Microsoft Excel, Access”, 2000, online computer courses Member of Student Government, 1993-1994, Skagit Valley College, WA (USA) Awards Received 2005 EU Grant for TACIS Management Training Program in Greece 1999 IAS Grant for carrying out research in Vienna, Austria and Budapest, Hungary 1997 Stefan Batory Foundation Scholarship for Advanced Econometrics Course (Poland) 1995 Scholarship for Summer Economic School at the Budapest University (Hungary) 1994 National Collegiate Student Government Award 1992 Gold Medal for excellent studies at Secondary School

Computer competence Office Tools: Microsoft Office, advanced user of Excel, SPSS, Power Point, Microsoft Visio Other packages: Eviews, Lotus Notes, Adobe Acrobat Writer

Languages English, Greek, German, Ukrainian, Russian

Hobbies Foreign languages, psychology, modern literature, fitness