MPHI Position Description Template Manager Supervisor

MERCY PUBLIC HOSPITALS INC POSITION DESCRIPTION

Core Mercy Values: Compassion, Hospitality, Respect, Innovation, Stewardship, Teamwork

Position title: Engineering and Maintenance Employee name: Supervisor

Entity/Group: Mercy Health Date: Werribee Mercy Hospital Business Unit/Department: Engineering Department

Position reports to: Engineering Services Positions reporting to this Admin staff Manager MPHI one: Trade staff Handypersons

Position Purpose: Maintenance and management of all Engineering Services at Werribee Mercy Hospital and associated sites, services, buildings, contracts, plant and machinery.

Qualifications: Demonstrated experience in staff supervision, financial management, policy and procedure development and demonstrated experience in contract and project management.

Resource management: Total staff management (FTE): 4 FTE Annual Operating Expenditure: Over $1,000,000 annually Annual Capital Expenditure: Minor capital works

Mercy Public Hospitals Inc: Manager/Supervisor Template Engineering & Maintenance Supervisor Mandatory Organisational Personal Competencies Job Competencies Competencies  Orientation (on commencement)  Commitment to the Mercy values.  Comply with the requirements of the annual organisational mandatory and role related ← competencies policy and procedure.  Diversity & Equity (annual)  Demonstrated ability to build  Proficient in MS office suite. relationships with people at all levels.  Emergency Procedures (annual)  Ability to manage and work as part of  Experience in cotnracts management and a team. negotiation.  Work Health & Safety (annual)  Capacity for constructive self-  Develop and implement a team reflection and learning from actions environment, by providing leadership to and feedback. ensure an effective performance ← management system for staff.  Infection Control (annual)  Highly developed leadership skills.  Ability to recognize financial trends and take ← timely intervention to restore productivity and cost efficiency.  Ability to lead to motivate individuals  Ability to identify inefficient process and and teams. participate positively in re-engineering to improve efficiencies and minimise risk.  Ability to influence and able to gain  Experience in management and leadership, respect of colleagues and peers with knowledge of contemporary facilities through commitment and strong work management systems. ethic.  Well developed interpersonal, written  Working knowledge and thorough and verbal communication skills. understanding of appropriate Commonwealth, State and Local Government legislation.  Strong analytical and effective  Effectively apply technical knowledge to decision making skills. solve problems.  Ability to work autonomously and to  Working in accordance with organisational effectively manage work priorities. policies and procedures.  Display a strong service delivery focus.  Ability to bring together stakeholders with competing needs to meet organisational objectives.  Recognises and encourages behavior

Mercy Public Hospitals Inc: Manager/Supervisor Template Engineering & Maintenance Supervisor that contributes to teamwork.

Generic Requirements

 Act professionally and in accordance with the Mercy Health Code of Conduct  Maintain clinical registration (where applicable)  Participate in annual performance development review (PDR) process

Key Result Areas Key Activities Standard Measures  Demonstrates and upholds  Ensure the values of Mercy Health are  Shows compassion and provides support to the Values and Mission of incorporated into daily work practices for all staff and customers. Mercy Health. staff.  Consistently shows respect and values each person’s dignity.  Seeks opportunities to be innovative for improvement.  Communicates openly and honestly as an effective member of the leadership team.  Demonstrates leadership in  Maintain a safe environment for  Risk assessments completed and controls the area of safety, quality & patients/self/colleagues and members of the implemented. risk and contributes to public.  Incident/s reported as soon as practicable. organisational quality and  Escalate concerns regarding safety, quality  Undertake incident investigations. safety initiatives & risk if/where they are outside of delegated  Injured employees are managed within authority. Guidelines.  Implement and participate in evaluation and  Orientation records. continuous improvement and clinical  Training records. indicator processes.  Accreditation outcomes.  Demonstrate and champion the principles of  Patient satisfaction and experience survey Person Centred Care: results. o Respect & Dignity  Participate in implementation and delivery of o Information Sharing annual quality plan and business plan. o Participation o Collaboration

Mercy Public Hospitals Inc: Manager/Supervisor Template Engineering & Maintenance Supervisor Key Result Areas Key Activities Standard Measures  Management of all werribee  Management of the preventative  Reporting preventative maintenance Mercy Hospital Services and maintenance system. compliance levels. associated buildings, plant  Management of appropriate service  Reporting incidence of breakdown of items and equipment contracts for all major equipment. under preventative maintenance.  Reviewing preventative maintenance  Prepares reports as required by essential requirements. services legislation.  Definition and identification of all relevant  Reviews external services contacts for all plant and equipment for preventative major plant and equipment. maintenance purposes.  Compliance with essential services legislation.  Full utilization of the building software  Compliance with defined maintenance system. schedule.  Management of Asset Register.  Complete and accurate Asset Register.  Management of all  Prioritisation.  Maintaining performance statistics. maintenance requests.  Completion.  Reviewing performance statistics.  Outstanding requests for maintenance.  Reporting performance statistics.  Systems and process.  Prioritising requests.  100% completion of ad hoc job requests.  Tracking and monitoring of all PM works.

 Contractor Management  Ensure a best practice approach to OH&S  100% compliance with inductions. contractor management.  100% compliance with insurance  Work in conjunction with procurement and requirements. OH&S management.  100% compliance with safe work practices  Review contractor handbook in (ie hot work permits, working in confined conjunction with Engineering Services spaces or working at heights). Manager MPHI to ensure organisational consistency.  Regular inspections of work practices.

Mercy Public Hospitals Inc: Manager/Supervisor Template Engineering & Maintenance Supervisor Key Result Areas Key Activities Standard Measures  Contract Management  Work with Engineering Services MPHI &  The contracts are executed in accordance Procurement to define scope of work for with scope of works and Mercy Health contracts. policies.  Help define the selection matrix for the  Participate in the contract appraisal selected contract and then participate in process. the selection and tender process.  In conjunction with Group procurement  Review and recommend services to appraise the performance of the contractor. ensure no gaps exist in service levels.  Management of contractors while onsite and  Work with Engineering Manager MPHI & at assigned facilities. Procurement to ensure contracts are in  Once approved execute the contract in place for all service levels. accordance with the defined scope of work.  Monitoring contract KPIs and reporting and management underperformance.  Coordination and supervision  Liaison with works/projects owner.  Completed project complies with brief. of minor works/projects as  Monitoring of progress of works/projects.  Completion of works/projects within agreed approved by Property &  Reporting of progress of works/projects. timelines and providing agreed functionality. Development.

 Development of Infrastructure  In consultation with Engineering Manager  Delivery annual capital plan. Capital Budgets including DOH MPHI prepare rolling capital plans.  Maintains Asset Register including submissions.  Monitors requirement for replacement of projected life span of plant and equipment. plant and equipment.  Submissions made within allocated time  Provides advice as to alternative frames. technological approaches.  Assist in preparation of department submissions.

Mercy Public Hospitals Inc: Manager/Supervisor Template Engineering & Maintenance Supervisor Key Result Areas Key Activities Standard Measures  Operating Budget and  In consultation with Engineering manager  Review performance. Financial Performance. MPHI prepare operating budget  Formal annual performance appraisals with submission. a six monthly review.  Compliance with operating budgets.  Achievement against agreed relevant KPIs.  Reports on causes of budget variances.  Staff undertake annual training against agreed individual development plan.

 Management of all Engineering  Ensure appropriate staffing levels at all  Review performance. staff. times including after hours.  Formal annual performance appraisals with  Appropriate skills qualifications and a six monthly review. training.  Achievement against agreed relevant KPIs.  Appropriate customer service.  Staff undertake annual training against  Arrange alternative staffing where agreed individual development plan. necessary.  Review rosters.

 Human Resource Management  Adhere to recruitment and selection  Staff satisfaction. policies.  Existence of career planning, professional  Effectively resolve conflict as per policies development and performance and procedures. management opportunities.  Demonstrate commitment to retaining staff  Formal annual appraisals conducted for all and ensuring employee work satisfaction. staff.  In conjunction with Engineering Manager  Staff undertake annual training against MPHI establishment of a succession plan. agreed individual development plan.

Mercy Public Hospitals Inc: Manager/Supervisor Template Engineering & Maintenance Supervisor Key Result Areas Key Activities Standard Measures  Provide a healthy and safe  Completes Risk Assessments and  Undertake regular risk assessments. environment for staff and implements controls in conjunction with  Complete incident forms. others in the workplace. Risk & Quality.  Actively investigate incidents.  Records incidents thoroughly and  Assist injured staff to return to work in a accurately. safe and timely manner.  Conducts and completes incident  Keep induction/orientation records. investigations in a timely manner.  Attendance at relevant risk and quality  Provides alternative duties for staff on committee meetings. return to work plans.  Ensures all new staff are provided with an induction/orientation to the work area.  Actively review work procedures and supervise staff to ensure all work is performed in a safe and compliant manner.  Involvement in Quality and Accreditation activities as directed by Engineering Services Manager MPHI.  Planning.  In conjunction with the Engineering  Monthly updates on plan. Services Manager MPHI establish 1 and 2  Annual completion of plan. year business plans for all sites.

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Mercy Public Hospitals Inc: Manager/Supervisor Template Engineering & Maintenance Supervisor