THE SHAKESPEARE HOSPICE
JOB DESCRIPTION
Job Title: Fundraising Manager
Hours of Work: 37.5
Responsible to: Head of Income Generation
Accountable to: Chief Executive
Qualifications/Experience: Significant experience in a supervisory fundraising role. Experience of operational fundraising in a number of areas e.g. events, corporate, major donors, with a proven track record of meeting financial targets. Summary of Role:
Lead the fundraising team to meet financial targets across all income streams, including own personal targets.
Develop and maintain relationships with the community, local businesses and other supporters to ensure sustainable income for the Hospice.
Develop, implement and monitor the Annual Fundraising Budget.
Liaise with the Retail department to collaborate on income generating activities / marketing and communications.
In the absence of the Head of Income Generation, act as a member of the senior management team, to liaise effectively and work collaboratively with all senior managers.
Professionally represent the organisation to positively maintain and enhance the profile and reputation of the Shakespeare Hospice.
Key Responsibilities:
1. Directly line manage the Events/ Community fundraisers, Corporate fundraiser, Grants & Trusts fundraiser, Marketing & Communications Officer, Fundraising Administrator. 2. Contribute to the development of the overall income generation strategy. 3. Lead and develop the fundraising team to meet organisational objectives. 4. Develop, lead and manage volunteers / interns within the fundraising team 5. Ensure the maintenance of a high level of stewardship and relationship management for all supporters. 6. Support the development and implementation of operational plans for Corporate, Events and Major Giving fundraising. 7. Support the development of major donor fundraising with the Head of Income Generation and Chief Executive. 8. Implement policies and procedures relevant to the fundraising department. 9. Maintain an efficient database system for all fundraising transactions. 10.Provide timely reports to the senior management team, Chief Executive and Trustees as required. 11.Ensure budgetary control and liaise closely with the Head of Finance to understand financial information, taking remedial action where necessary. 12.Ensure that the work of the fundraising department is compliant with the highest professional standards, best practice and all relevant codes of practice and legislation i.e. Charity Commission, Fundraising Regulator, Data Protection (GDPR), Gambling Commission, Health & Safety, local councils.
Management and Leadership Responsibilities:
1. Lead, manage and develop all staff within the fundraising team including volunteers and students, to maximise their potential whilst promoting positive relationships and effective team working. 2. Undertake regular 1-2-1 meetings, team meetings and annual appraisals with staff. 3. Manage the operational processes within the fundraising team for the effective delivery of fundraising targets. 4. Work collaboratively with all key stakeholders. 5. Participate in Senior Management Team meetings, Away Days, etc, to ensure the development of a strategy which meets the vision and the mission of the organisation. 6. Support the planning, implementation and monitoring of operational plans to deliver financial targets for all income streams. 7. Support the Marketing & Communications Officer with all relevant fundraising communications. 8. Support the development and implementation of the Hospice’s strategy for legacy and in memoriam giving. 9. Deputise for the Head of Income Generation, as appropriate, in their absence. Professional Responsibilities:
1. Ensure all members of the fundraising team work in a way which reflects the values of the Hospice. 2. Contribute to interdepartmental and other meetings as required. 3. Keep abreast of best practice in fundraising management and of key developments in charity income streams. 4. Participate in public speaking engagements and presentations in support of the work and aspirations of the Hospice at Fundraising/PR events as appropriate. 5. Ensure own continuing professional and personal development. 6. Attend all relevant mandatory training sessions. 7. Promote the hospice’s vision, values and strategic objectives. 8. Comply with all Hospice policies and procedures. 9. The postholder must familiarise themselves with departmental Health and Safety Management responsibilities, both from a personal perspective and the Hospice as a whole. 10.Any other duties commensurate with the post and, as required, by the Chief Executive and/or Board of Trustees.
This job description is subject to periodic review in negotiation with the postholder and may be revised/updated as service requirements change/develop.
Reviewed September 2017 THE SHAKESPEARE HOSPICE
PERSON SPECIFICATION
Post: Fundraising Manager Department: Income Generation
Requirements Essential Desirable Method of Assessment
Qualifications/ Educated to degree level or E Application/ Training equivalent by qualification Certificate(s) and/or experience
Evidence of continued E professional development (relevant to the post)
Professional qualification in D Fundraising / Management.
Experience Significant experience (at E Application/ least 5 years) in a interview fundraising environment
Proven track record of delivering fundraising E income success across a number of income streams.
Managing and leading a team to deliver significant E financial targets
Planning, implementation and monitoring of a E successful initiative.
Data management systems and use of CRM to develop and enhance relationships including all stakeholders E
Relevant use of social E media E Managing competing deadlines effectively Managing PR/media E relationships
Skills & Knowledge of the Institute Application/ Knowledge of Fundraising codes of interview best practice and Fundraising Regulator E recommendations.
Knowledge of the legal requirements relating to fundraising / information E governance.
Knowledge of the regional / national fundraising environment and relevant E trends.
Excellent written and verbal E communication skills
Presentation skills to effectively deliver presentations to a wide and E varied audience.
Good computer and IT E Skills
Creative and innovative approach E
Excellent planning and E organisational skills
Ability to make decisions and take the initiative, as E part of managing a complex and varied workload.
Personal A genuine empathy with E Qualities Hospice Vision and Mission and commitment to the work and values of the Hospice movement Team player E
Professional attitude and self motivated E Enthusiasm and energy with a willingness to work flexibly outside of normal E working hours as required
Other job Car owner E requirements Clean Driving Licence E
Name of Postholder:
Signature of Postholder:
Name of Manager:
Signature of Manager:
Date:
Reviewed : September 2017