AHIA Board Report s1

Association of Healthcare Internal Auditors Board and Committee Report Form Please e-mail your report to: Michelle Cunningham, Account Executive [email protected]

Name of Committee: Technology Committee Committee Chair: Gail Hormats Daytime Phone #: 413-794-7958 Email Address: [email protected] Board Liaison: Dagmar Herrmann-Estes Committee Members: Roger Brown; Bill Daniels; Johan Lidros, Susan Smoger, Chase Whitaker , Amy LaBarge, Victoria Bischoff; Charles LeGrande, Casey O’Brien, New Member: John Livingston

NOTE: committee has changed its monthly meeting time from the Third Thursday, to the 1st Monday; Time remains 3:00 pm.

Committee Goal(s) From Strategic Plan: 1. Develop/expand IT auditing and CAATs references and resources and post in Audit Library (1 per quarter) (See library enhancement subcommittee) 2. Redesign and recreate the Website (including the new logo) for a new look and feel (e.g. more appealing and user friendly) (see Website Modernization subcommittee) 3. Develop process, procedures, responsibilities for Website management and changes. (see Website Modernization subcommittee) 4. Develop a process for leveraging social media (e.g., Facebook, Linked In) to market AHIA and its events. (completed) 5. Establish liaison relationship between Education and Tech Committees to increase IT education through webinars, seminars, conference sessions. (see Liaison subcommittee) 6. Tech Talk growth (10% increase by end of year) (see Tech Talk sub committee below) 7. Organize user group membership and interactions (e.g., conference calls, meetings) (in conjunction with Education committee) (see EMR and Liaison subcommittees) 8. Get an internal audit track added to vendor (e.g., Epic, Cerner) annual user group meetings.(see EMR subcommittee) Association of Healthcare Internal Auditors Board and Committee Report Form Please e-mail your report to: Michelle Cunningham, Account Executive [email protected]

Accomplishments:

Sub- Accomplishment Committee

Tech Talk and June Tech Talk held June 21, 2012; Topic was meaningful use. 36 NP articles users on call. A speaker from KPMG acted as a specific subject matter based on Tech expert. Having a dedicated SME on the call worked well and will be Talk. considered for future calls. Articles, written by Chase, based on the tech talk questions, continue to appear in New Perspectives each issue.

Website 1. Draft policy in review with Gail - overdue – Dagmar has reviewed; modernization Gail will have completed review by Jul 31, 2012. 2. Phase II discussions started on March 1, 2012; The following are the items that will be concentrated on for Phase II implementation: 1) Website Governance – Still in development 2) Improve Search capabilities – Resource Center, PPC, ED committee to have presentation submitter to provide key words; RC researching ability to have library search capability on main page. This is still being researched. 3) Level One Committee sites (private committee web page similar to one already created for PPC) – PPC and Tech committee web pages being used as pilot; will roll out to remaining committees, with guidelines, at Annual conference. 4) Mobiles optimization research and plan implementation (website, publication, conference app) – tech committee members asked to identify tech; RC researching ability to optimize websites on mobile phones – Jumla (content management system) has capability. Research center testing functionality; Suggest budgeting placeholder $$ for conference related tech for 2013 conference now 5) Starting discussions with PPC - RC to arrange conference between Gail and Dan and board liaisons.

Next committees meeting will be in August

Website Tested monthly. New website maintenance plan completed and maintenance functioning. Association of Healthcare Internal Auditors Board and Committee Report Form Please e-mail your report to: Michelle Cunningham, Account Executive [email protected]

Audit Library Committee reviewing submissions on help desk and change Control enhancement – Tech Material Establish On-going; established. See EMR below liaison with Education Tech committee discussed board idea of offering PS and Lawson Committee training. Concerns – appears to endorse just those products. Mitigate by surveying membership about what software is used for different categories (EMR, Lab, etc.) and provide classes for top apps in each class based on # of users.

EMR (EHR) EHR track will be held Monday during annual conference at end of day; 4 sessions identified. Goal 8 – get audit track at user group conferences IS NOT GOING TO HAPPEN. Sue has now contacted a number of the EMR firms; they are not interested in creating a track or even a session or two for a minimal number of attendees – if any; we have focused on helping Education committee have EMR track at AHIA annual conference.

Identified that there are vendor specific linked in groups already. Still Need to develop communication to membership re vendor linked-in groups. Association of Healthcare Internal Auditors Board and Committee Report Form Please e-mail your report to: Michelle Cunningham, Account Executive [email protected]

1. AHIA Social Networking - Currently, the Linked-in site has 829 members as of May 11, 2012, a 6% increase since May 11, 2012, (780). There were 3 new conversations started since May 11, 2012. Of these, 2 were course, seminar, or publication promotions – which were not on the promotion tab, and 1 was a request for substantial discussion. We also had 17 repeat posts of “Make Extra Money” The posters profile was flagged to Linked-in as a spammer. If these posts do not stop, we will need to take the group private again and screen requests to join. There were 7 new promotions on the promotions tab, as well as 7 “Make Extra Money” promotions. There were no new jobs posted on the jobs tab. The graph below shows the membership growth since March 2011.

Membership

900 800 700 600 s r

e 500 b m

e 400 m 300 200 100 0

Website Metrics - Specific metrics of use still need to be better identified. The committee has asked the Resource Center for a list of available web site metrics. From this list, we will determine what to measure regularly.

Problems/Challenges in meeting Committee Goals: Moving the website modernization documentation – policy and procedures forward. The sub-committee members responsible have had very busy work commitments and have not been able to focus on this goal.

Committee meeting(s) and key outcomes since last Board meeting: Association of Healthcare Internal Auditors Board and Committee Report Form Please e-mail your report to: Michelle Cunningham, Account Executive [email protected]

May 17, 2012 June 21, 2012 July 9, 2012

Action needed, motion or policy to be approved by the Board: None at this time.