OOE POLICY # 33 ATTACHMENT 5A
DEPARTMENT OF CHILDREN AND FAMILIES OFFICE OF EDUCATION
HANDLE WITH CARE WRITTEN TEST
NAME: ______DATE: ______
SCHOOL: ______
Comprehensive Verbal Skills – The Tension/Tension Reduction Cycle Model:
1. Which is the best statement that describes how tension contributes to inappropriate behavior in students? a. Tension by itself does not contribute to inappropriate behaviors. b. The student experiences tension because he/she feels frustrated. c. Tension is like electrical energy, because it seeks a way of discharging itself through changes in behavior. d. The student thinks that an outburst will intimidate staff members.
2. What are the responses and behaviors that indicate tension levels are rising in a student? a. The student demonstrates increased motor activity (pacing behavior, for example). b. The student verbalizes threats to others. c. The student becomes withdrawn. d. All of the above may indicate a rising tension level.
3. How does the Tension/Tension Reduction Cycle relate to observations about yourself, other staff members and students? a. It is not possible for all three to be connected at the same time. b. We should be aware that any staff member may experience the same Tension/Tension Reduction Cycle that an agitated student might. c. The staff member must control the student by increasing his/her own tension. d. We need to monitor the student, not our own reactions, when applying Handle With Care.
4. When do verbal and/or physical interventions by a staff member become necessary? a. When the staff member believes it is necessary. b. When the student begins to exhibit out-of-control behaviors. c. When a staff member asks for help with a verbal intervention. d. When the student is responding to choices presented to him/her.
5. When should you withdraw from an intervention? a. When you observe that the student has reestablished his/her own internal control. b. When the student says he/she “has it together”. c. When the student offers to make a deal with the staff member. d. When the student demands that you “leave me alone”.
Comprehensive Verbal Skills – The Solid Object Relationship Model:
6. Why is it important for staff to maintain an “affect neutral” posture? a. This will keep staff members’ emotions out of the interactions. b. The student will observe that the staff member is in control of him/herself (and is therefore a “solid object”). c. A neutral voice and neutral affect may help the student to model greater self-control behaviors. d. All of these statements are true. OOE POLICY # 33 ATTACHMENT 5A
7. What are the underlying dynamics of establishing a therapeutic relationship? a. Being consistent and firm without being intimidating. b. Being genuine, honest and empathetic with the student. c. Monitor the student’s reactions to your intervention and make adjustments. d. All of these will help establish a therapeutic relationship.
8. What is the “testing process” in a student? a. The NJ ASK, HSPA and the GED. b. The student will see how far he/she can manipulate the situation to get his/her way. c. The student will try to “push your buttons” to provoke an emotional response. d. An attempt to bring other students into the conflict situation.
Other important considerations:
9. What are some other important factors to observe in a student who is in a PRT? a. The student’s physical status, including respiration and skin color. b. The student’s need for basic necessities (food, drink, bathroom facilities). c. The student’s dignity, such that he/she is separated, whenever possible, from other students when a PRT is utilized. d. All of these factors are true and must be observed.
10. What are the seven “I ESCAPE” components of the Life Space interview? a. Intervention, Encounter, Coping, Association, Prescription, Empathy. b. Internalization, Exchange, Conflict, Apathy, Personalization, Entrapment. c. Immersion, Emulsion, Caramelize, Al dente, Parboil, Etouffe. d. Isolate, Explore, Share, Connect, Alternatives, Plan, Enter. OOE POLICY # 33 ATTACHMENT 5A
DEPARTMENT OF CHILDREN AND FAMILIES OFFICE OF EDUCATION
ANSWER KEY HANDLE WITH CARE WRITTEN TEST
1. c 2. d 3. b 4. b 5. a 6. d 7. d 8. c 9. d 10. d