Recommended Reading for Semester 1 2009/2010 Modules

Please refer to the ‘Course Structure’ supplied within this pack to identify the modules that are available on your programmes of study.

Please also note that students will receive the most up to date reading lists at the beginning of the each semester, but below are some recommended texts for a number of modules.

N1DC11 Supply Chain Planning and Management

Books:

There are many general textbooks in Production and Operations Management. They all contain chapters on the topics covered in the module- forecasting, inventory control, planning and control, MRP etc. Many introductory textbooks in Management Science/Operational Research also contain chapters on these topics.

The following book is the main module text. Students will benefit highly from having access to a copy (studying just from the handouts is not sufficient).

 Steven Nahmias: Production and Operations Analysis, 2009, 6th edition, ISBN 978-007-126370-2, Publisher: McGraw-Hill

In addition, a selection of chapters from the following books will be used. (The relevant sections from these books will be made available during the lectures.)

 Thomas E. Vollmann, William L. Berry, D. Clay Whybark, F. Robert Jacobs: Manufacturing Planning and Control for Supply Chain Management, 2005, 5th edition, ISBN 007-112133- 1, Publisher: McGraw-Hill  Richard B. Chase, F. Robert Jacobs, Nicholas J. Aquillano, Operations Management for Competitive Advantage, ISBN 0-07-121555-7, Publisher: McGraw-Hill  Daniel Sipper & Robert L. Bulfin, Jr.: Production: Planning, Control and Integration, 1998, ISBN 0-07-115843-X, Publisher: McGraw-Hill

The general texts listed below may also be useful for supplementary reading for all or part of the module:

 Evans J R (1998) Production Operations Management, 1st ed., West Publishing Company.  Krajewski L J, Ritzman L P (2002) Operations Management: strategy and analysis, 6th ed., Prentice-Hall.  Schroeder R G (1993) Operations Management: decision making in the operations function, 4th ed., McGraw-Hill.  Slack N, Chambers S, Johnston R (2001) Operations Management, 3rd ed., Pitman Financial Times/Prentice Hall.  Bozarth C C, Handfield R B (2005) Introduction to Operations and Supply Chain Management, Prentice-Hall.

More specific texts on methods, models, techniques and systems in forecasting, inventory and production management, which may be useful in the assignment work, are:

 Armstrong J Scott (1978) Long-range Forecasting: From Crystal Ball to Computer, Wiley.  Makridakis S, Wheelwright S, Hyndman R J, (1998) Forecasting: methods and applications, 3rd ed., John Wiley.  Silver E A, Pyke D F, Peterson R, (1998) Inventory management and production planning and scheduling, 3rd ed., Wiley.  Fogarty, Blackstone and Hoffman (1991), Production and Inventory Management, 2 nd ed., South Western Publishing Co.

 Luscombe, M (1993) MRPII: integrating the business: a practical guide for manager, Butterworth Heinemann, Oxford, UK.  Scott B (1994), Manufacturing planning systems, McGraw-Hill.  Browne J, Harhen J, Shivnan J (1996) Production management systems: an integrated perspective, 2nd ed., Addison-Wesley.  Sheikh K (2003) Manufacturing resource planning (MRP II): with introduction to ERP, SCM and CRM, McGraw-Hill.

Research papers relating to the various aspects of Planning, Scheduling and Control across the supply chain may be found in the well-known Operations and Production journals and sometimes feature in Harvard Business Review, MIT Sloan Management Review and California Management Review. There are a number of academic research journals in Operations Management and related areas such as Production, Operational Research and Management Science. The following list identifies some of the key journals. Many are available online and all should be available through various abstracting forms (speak to a subject Librarian if you have any difficulties locating journal material).

Operations Management

Journal of Operations Management

International Journal of Operations and Production Management

International Journal of Quality and Reliability Management

International Journal of Production Economics

International Journal of Production Research

Integrated Manufacturing Systems

Manufacturing and Service Operations Management

OR/MS and related areas

Operations Research

Journal of the Operational Research Society

Management Science

European Journal of Operational Research

Interfaces (good for case studies)

O.R. Insight (good for case studies)

Journal of Forecasting

International Journal of Forecasting

Journal of Scheduling (highly mathematical)

Some web sites of interest: www.iomnet.org : The Institute of Operations Management their practitioner magazine is called, CONTROL, is a useful source for easily readable practitioner material (some issues available online). www.ciltuk.org.uk : The Chartered Institute of Logistics and Transport www.cips.org : The Charted Institute of Purchasing and Supply www.iee.org / manufacturing: The Institution of Electrical Engineers (manufacturing and management Divisions – their practitioner journal in manufacturing and management are very high quality material. The American Production and Inventory Control Society (APICS): www.apics.org. An important organisation for what’s hot in operations (but little material free online)

Professional bodies (strong lay academic but good material) are www.informs.org INFORMS (US OR/MS Institute)

N1DC15 Project Management 2009/2010

Reading List

 Meredith, J.R. and Mantel, S.J. (2009) Project Management: A Managerial Approach, 7th ed., Wiley.

(The 5th and 6th editions are fine and acceptable alternatives) Web Resource

Alternatives:

 Mantel, S.J.; Meredith, J.R.; Shafer, S.M. and Sutton, M.M. (2008) Project Management in Practice, Wiley, 2008.

 Mantel, S.J.; Meredith, J.R. and Shafer, S.M. (2005) Core concepts of project management, 2nd ed. Wiley. UNLOC

Additional Recommended Reading

 Burke, R. (2003) Project Management: Planning and Control Techniques / Rory Burke, 4th ed., Wiley. UNLOC  British Standards Institute. BS 6079-1:2002 Project management. Guide to project management. British Standards Institute. Note: British Standards will be available online. Web Resource UNLOC  British Standards Institute. BS 6079-3:2000 Project management. Guide to the management of business related project risk. British Standards Institute. Note: British Standards will be available online. Web Resource UNLOC  Lorance, R.B. and Wendling, R.V. (2001) Basic Techniques for Analyzing and Presentation of Cost Risk. Cost Engineering: A Publication of the American Association of Cost Engineers, 43(6), pp. 25- 31. Find text via SFX UNLOC  Clark, D.E. (2001) Monte Carlo Analysis: Ten Years of Experience. Cost Engineering: A Publication of the American Association of Cost Engineers, 43(6), pp. 40-45. Find text via SFX UNLOC  Williams, T. (2004) Why Monte Carlo Simulations of Projects can Mislead. Project Management Journal, 35(3), pp. 53-61. Find text via SFX UNLOC  Vaughan Williams, G. (1995) Fast Track Pros and Cons: Considerations for Industrial Projects. Journal of Management in Engineering, 11(5), pp. 24-32. Find text via SFX UNLOC  Lyneis, J.M.; Cooper, K.G. and Els, S.A. (2001) Strategic Management of Complex Projects: A Case Study using System Dynamics. System Dynamics Review, 17(3), pp. 237-260. Find text via SFX UNLOC

Advanced Reading  White, D. and Fortune, J. (2002). Current Practice in Project Management - An Empirical Study. International Journal of Project Management: The Journal of the International Project Management Association, 20(1), pp. 1-11. Find text via SFX UNLOC  Hillson, D. (2003) Using a Risk Breakdown Structure in Project Management. Journal of Facilities Management, 2(1), pp. 85-97. Find text via SFX UNLOC  A G Rodrigues A.G. and Williams, T.M. (1998) System Dynamics in Project Management: Assessing the Impacts of Client Behaviour on Project Performance. The Journal of the Operational Research Society, 49(1), pp. 2-15.

N1DC23- Performance Measurement and Lean Techniques

Reading List 2009/2010

Core texts . The Complete Lean Kit (Learning to See, Seeing The Whole, Creating Level Pull, Creating Continuous Flow, Making Materials Flow, Lean Lexicon), Lean Enterprise Academy (www.leanuk.org) . Nicholas, J. (1998) “Competitive Manufacturing Management”. . Bicheno, J. (2004) 'The New Lean Toolbox: Towards Fast, Flexible Flow' (3rd ed) Picsie Press, England. . Simon (2000), Performance Measurement and Control Systems for Implementing Strategy, Prentice Hall. Essential . Womack J., Jones D. (1996) Lean Thinking: Banish Waste and Create Wealth in reading your Corporation, Simon & Schuster, New York. . Hines P., Taylor D. (2000), Going Lean: A Guide to Implementation, Lean Enterprise Research Centre, Cardiff. . Kaplan, R. S. , Norton, D. P. (1996) “The Balanced Scorecard: Translating Strategy into Action” Articles & . Regani S & Dutta, S (2004), Taiichi Ohno and Toyota Production System, ICFAI Case case study, 604-070-1, pp1-19. studies . Venables, Mark. (2005), Early Learning Centre, IEE Manufacturing Engineer, Aug/Sept, pp22-25 . Venables, Mark. (2005), Going for Lean, IEE Manufacturing Engineer, Aug/Sept, pp26-31 . Harrison, A; Pavitt, J & Alexander J. (2002), “The status of Lean Thinking in UK Lean Aerospace Initiative (UK-LAI) Supply Chains: A survey”, SBAC & EPSRC, pp1-28 . Lockamy, A & McCormack. (2004), Linking SCOR planning practices to supply chain performance: an exploratory study, International Journal of Production & Operations Management, Vol24, No12, pp1192-1218. . Kaplan, RS & Norton, DP. (1992), The Balanced Scorecard - Measures that drive performance, Harvard Business Review, Jan-Feb, pp71-79. . Kaplan, RS & Norton, DP. (1993), Putting the Balanced Scorecard to work, Harvard Business Review, Sept-Oct, pp134-142. . Kaplan, RS & Norton, DP. (1993), Using the Balanced Scorecard as a Strategic Management System, Harvard Business Review, Jan-Feb, pp75-85. . Rohm, H. A Balancing Act, PERFORM – Performance Measurement in Action, Vol 2, Issue 2, pp 1-8. . Ward, A. (2005), Implementing the Balanced Scorecard at Lloyds TSB, Strategic HR Review, Vol 4, issue 3, Mar-April, pp 16-19. . Rogers, H; Ghauri, P & Pawar KS. (2005), Measuring International NPD projects: an evaluation process, Journal of Business & Industrial Marketing, Vol 20, No 2, pp 79-87.

In addition there are number other articles/additional material which provide useful supporting information, these will be provided during the module. Periodicals . Harvard Business Review . Sloan Management Review . Journal of Operations Management . International Journal of Operations and Production Management N1DT03 Marketing

2009-2010

The main textbook for the module is: Recommended text:

Kotler, P., Wong V., Saunders, J. & Armstrong, G. (2008), Principles of Marketing, 5th European Edition, Pearson Education Ltd, Harlow.

Other similar textbooks:

Jobber, D. (2005), Principles and Practice of Marketing, 5th Edition, McGraw-Hill, Maidenhead.

Jobber, D. and Fahy, D. (2006), Foundations of Marketing. 2nd edition, McGraw-Hill Higher Education.

(note: if you cannot access the latest edition of these textbooks, the previous edition will suffice).

Textbooks serve to familiarise you with core concepts but you are also expected to read journal articles to obtain a more in-depth understanding of topics covered on the module and to develop a broader understanding of marketing.

- Academic Journals Additional reading for the module and research for the assignment will necessitate that students conduct their own library searches to access research papers from a range of marketing journals. The following are core journals that report advances in the marketing subject area.

Journal of Marketing European Journal of Marketing Journal of Marketing Management Marketing Intelligence and Planning International Journal of Research in Marketing

N1DT14 Entrepreneurship and Creativity

2009/10

Formative Reading

The following readings are suggested background texts. These will help familiarise students with the course content and the problem space of entrepreneurship and creativity we will be exploring. A full reading list will be provided at the first course meeting.

Amabile, T, M. (1996). Creativity in Context. Oxford: Westview Press.

Boden, M. A. (2004). The Creative Mind: Myths and Mechanisms. 2nd Edition. London: Routledge.

Casson, M. (2007). Handbook of Entrepreneurship Oxford, Oxford University Press.

Chell, E. (2008). The Entrepreneurial Personality: A Social Construction London, Sage.(Chapters 1-3)

Dorf, R. and T. Byers (2008). Technology Ventures: From Idea to Enterprise McGraw Hill. (Chapters 1-2)

Gartner, W. (1988). "Who is an entrepreneur? Is the Wrong question." American Journal of Small Business(spring): 11-33.

Hargadon, A. and Y. Douglas (2001). "When Innovations meet Institutions: Edison and the Design of the Electric Light." Administrative Science Quarterly, 46(3): 476-501. Hitt, M., R. Ireland, et al. (2001). "Entrepreneurial Strategies for Wealth Creation." Strategic Management Journal 22(4): 479-91.

Howorth, C., S. Tempest, et al. (2005). "Rethinking Entrepreneurship Methodology and Definitions of the Entrepreneur " Journal of Small Business and Enterprise Development 12(1): 24-40.

Kirbky, D. (2006). Entrepreneurship. London, McGraw Hill.(Chapters 1-4)

Kirkham, P, Mosey, S. Binks, M. (2009) Ingenuity in practise: A guide to clear thinking.

Lumpkin, G. and B. Lichtenstein (2005). "The role of organizational learning in the opportunity recognition process, ." Entrepreneurship, Theory and Practice (July): 451-72.

McGrath, R. (1999). "Falling forward: Real Options Reasoning and Entrepreneurial Failure." Academy of Management Review, 24(1): 13-30.

Miles, M. and J. Covin (2002). "Exploring the Practice of Corporate Venturing: Some common forms and their Organizational Implications." Entrepreneurship, Theory and Practice 12(Spring): 21-40.

Minniti, M. and W. Bygrave (2001). "A Dynamic Model of Entrepreneurial Learning." Entrepreneurship, Theory and Practice 22(Spring): 5-16.

Paulus, P. B. & Nijstad, B. A. (2003) (eds). Group Creativity: Innovation through collaboration. Oxford University Press

Sarasvarthy, S. (2004). "The questions we ask and the questions we care about: reformulating some problems in entrepreneurship research " Journal of Business Venturing, 19(5): 707-717.

Sarasvarthy, S., N. Dew, et al. (2008). "Designing Organizations that Design Environments: Lessons from Entrepreneurial Expertise,." Organization Studies 29(3): 331-350.

Sternberg, R. J. (1999) (ed). Handbook of Creativity. Cambridge University Press.

Ward, T. (2004). "Cognition, Creativity and Entrepreneurship” Journal of Business Venturing 19(1): 173- 188.

Zimmerman, M. and G. Zeitz (2002). "Beyond Survival: Achieving New Venture Growth By building Legitimacy." Academy of Management Review 27(3): 414-431.

(MSc Version- N14B27) Research Methods (Qualitative)

Essential Reading

Silverman, D (2007) A Very Short, Fairly Interesting and Reasonably Cheap Book about Qualitative Research. London: Sage.

Thorpe R. and Holt, R. (2008) The Sage Dictionary of Qualitative Management Research. London: Sage.

Please purchase both these books – if you buy them together from Blackwell’s Bookshop on Jubilee Campus they are available at a discounted price.

Other useful texts:

Brown, R.B. (2006) Doing Your Dissertation in Business and Management: The Reality of Researching and Writing. London: Sage.

Buchanan, D. & Bryman, A. (2009) Handbook of Organizational Research Methods. London: Sage. Cassell, C. & Symon, G. (2004) Essential Guide to Qualitative Methods in Organizational Research, London, Sage.

Denzin, N.K. & Lincoln, Y.S. (2005) Sage Handbook of Qualitative Research (Third Edition). Thousand Oaks: Sage.

Denzin, N.K., Lincoln, Y.S. & Smith, L.T. (2008) Handbook of Critical and Indigenous Methodologies. Thousand Oaks: Sage.

Easterby-Smith, M., Thorpe, R. & Lowe, A. (2001) Management Research 2nd ed. London: Sage.

Gabriel, Y. (2008) Organizing Words. Oxford: Oxford University Press.

Kelemen, M. & Rumens, N. (2008) An Introduction to Critical Management Research. London: Sage.

Moisander, J. & Valtonen, A. (2006) Qualitative Marketing Research: A cultural approach. London: Sage.

Saunders, M., Lewis, P. & Thornhill, A. (2003) Research Methods for Business Students. 3rd ed. Harlow: Prentice Hall.

Van de Ven, A. (2007) Engaged Scholarship. Oxford: Oxford University Press.

(N14B28) International Accounting

2009/2010 Reading List

1. Glynn, Murphy, Abraham and Wilkinson (2008) Accounting for Managers, 4th Edition. 2. Gernon, H. and Meek, G.K. (GM) (2001) Accounting: An International Perspective

3. 3. Choi, F.D.S. Frost, C.A. and Meek, G.K. (2008), International Accounting

4. 4. Nobes, C. and Parkers, R. (2008), Comparative International Accounting.

References 3 and 4 may have the 2009 edition out by the time the semester begins.

N14B29 Managing Organisations Module convenor: Dr. Qi Xu

Required reading Texts:

Mullins, L. J. (2006) Essentials of organisational behaviour. FT Prentice Hall.

Wilson, F. M. (2004) Organizational behaviour and work: a critical introduction, 2nd edition. Oxford: Oxford University Press (OUP).

Other essential readings, including case studies, will be provided.

Additional readings (see Module Outline).

Supplementary reading

Textbooks Textbooks on ‘organisations’ vary widely. Therefore, it may be useful to explore several. They often have a dominant academic or managerial focus; are usually either prescriptive or critical; can be primarily focused on North American workplaces and research; are often rooted in the social science disciplines of psychology or sociology; and differ in their degree of engagement with readers. We favour no particular text, but expect you not to accept any single text as given. As you will appreciate, this is an intellectually challenging module that requires you to demonstrate the ability to analyse, synthesise and offer critique: for example, get into the habit of asking yourself political questions such as ‘in whose interests’? Below is a list of ‘typical’ texts for this subject:

Hatch, M.J. (1997) Organization theory, Oxford: OUP.

Morgan, G. (1986) Images of organization. London: Sage.

Mullins, L. J. (2005) Management and organisational behaviour, 7th edition. Harlow: FT Prentice Hall.

Scott, R. (1992) Organizations: rational, open, and natural systems, 3rd edition. Englewood Cliffs, NJ: Prentice Hall.

Thompson, P. and McHugh, D. (2002) Work organisations: a critical introduction. London: Palgrave.

Weick, K.E. (1979) The social psychology of organizing, 2nd edition. Reading, Mass: Addison-Wesley.

The students will receive the most up to date reading lists at the beginning of the autumn semester in Sept.

N14G01 Creative Problem Solving

The following texts are indicative of the module and will help familiarise you with its content prior to your arrival. A full reading list will be provided during the first lecture.

Background Reading List

Amabile, T, M. (1996). Creativity in Context. Oxford: Westview Press.

Amabile, T, M., Conti, R., Coon, H., Lazenby, J., & Herron, M (1996). Assessing the work environment for creativity. Academy of Management Journal, 39, 5, 1154-1184

Boden, M. A. (2004). The Creative Mind: Myths and Mechanisms. 2nd Edition. London: Routledge.

Beaney, M. (2005). Imagination and Creativity. Open University Press.

Chell, E (2008) The Entrepreneurial Personality: A Social construction

Csikszentmihalyi, M. (1996). Creativity: flow and the psychology of discovery and invention. London: Harper Collins

Dorf, R, C. & Byers, T, H. (2008). Technology Ventures: From Idea to Enterprise. McGraw Hill. 2nd Edition

Hisrich, R, D., Peters, M, P., Shepherd, D, A. (2008) Entrepreneurship. Mcgraw – Hill 7th Edition

Kaufman, J. C. & Sternberg, R. J. eds (2006). The International Handbook of Creativity. Cambridge University Press

Kirkham, P, Mosey, S. Binks, M. (2009) Ingenuity in practise: A guide to clear thinking.

Lubart, T. I. (2001). Models of the creative process: Past, present and future. Creativity Research Journal. Vol. 13 No 3 & 4. 295-308

Paulus, P. B. & Nijstad, B. A. (2003) (eds). Group Creativity: Innovation through collaboration. Oxford University Press Richards, T. (1998). Assessing organisational creativity: An innovative benchmarking approach. International Journal of Innovation Management. 2, 3, 367-382

Sternberg, R. J., O’Hara, L. A. & Lubart, T. I. (1997). Creativity as investment. California Management review. 40, 1, 8-21.

Thompson, L. (2003). Improving the creativity of organizational work groups. Academy of Management Executive. 17, 1, 96-111

Thompson, L. & Choi, H. S. (2005). (eds) Creativity and Innovation in Organizational Teams. LEA

N14080 Financial Reporting

1. Global Financial Accounting and Reporting: Principles and Analysis by P. Walton and W. Aerts, Thomson Learning.

2. Financial Accounting and Reporting by B. Elliott & J. Elliott, Financial Times

Prentice Hall.

3. Interpreting Company Reports and Accounts by G. Holmes, A. Sugden and P. Gee,

Financial Times Prentice Hall.

4. Financial Statement Analysis and Security Valuation by S. Penman, McGraw-Hill

Higher Education.

(N14081) Research Methods

1. Malhotra Naresh K. (2004), Marketing Research: An Applied Orientation, 5th edition, Pearson Education 2. Cooper, Donald R. and Pamela S. Schindler (2008), Business Research Methods, 10th edition, McGraw Hill 3. Hair, J.F., R.E. Anderson, R.L. Tatham and W.C. Black (1998), Multivariate Data Analysis, 5 th edition, Pearson Education 4. Bryman, Alan and Duncan Cramer (2005), Quantitative Data Analysis with SPSS: A Guide for Social Scientists, Routledge 5. Palant, Julie, SPSS Survival Manual, McGraw Hill 6. Burns, Robert and Burns, Richard, Business Research Methods and Statistics using SPSS, Sage Publications 7. Field, Andy, Discovering Statistics using SPSS, Sage Publications N14084 Marketing Management - Reading List

2009-10

Reading Requirements

Recommended reading for this course covers a broad range of reading material. You will be provided with a reading list at the start of the term which consists mainly of journal articles which are “recommended reading” for each session of the module.

The purpose of this is to provide an opportunity to deepen your understanding of specific aspects of marketing management covered in the module. You are expected to extend that reading by reviewing concepts you may have forgotten from undergraduate marketing modules. The following textbook is therefore recommended:

Kotler, P. and Keller, K.L. (2009), Marketing Management, 13th edition, Pearson International Edition, Pearson Prentice Hall, Upper Saddle River, New Jersey.

ISBN-13: 978-0-13-135797-6 ISBN-10: 0-13-135797-2

(If you cannot access the latest edition of this textbook, the previous edition will suffice).

N14085 Managing Organizations – Reading List

Module convenor: Dr QI XU

Required  Texts: reading (1). Mullins, L. J. (2006) Essentials of organisational behaviour. FT Prentice Hall.

(2). Wilson, F. M. (2004) Organizational behaviour and work: a critical introduction, 2nd edition. Oxford University Press (OUP).

(3). Other essential readings, including case studies, will be provided.

 Additional readings (see the Module Outline)

Supplementary reading

Textbooks Textbooks on ‘organization’ vary widely. Therefore, it may be useful to explore several. They often have a dominant academic or managerial focus; are usually either prescriptive or critical; can be primarily focused on North American workplaces and research; are often rooted in the social science disciplines of psychology or sociology; and differ in their degree of engagement with readers. We favour no particular text, but expect you not to accept any single text as given. As you will appreciate, this is an intellectually challenging module that requires you to demonstrate the ability to analyze, synthesize and offer critique: for example, get into the habit of asking yourself political questions such as ‘in whose interest’, ‘who loses out’, or ‘who has a voice’? Below is a list of ‘typical’ text for this subject:

Hatch, M.J. (1997) Organization theory. Oxford: OUP.

Morgan, G. (1986) Images of organization. London: Sage.

Mullins, L. J. (2005) Management and organisational behaviour, 7th edition, Harlow: FT Prentice Hall. Scott, R. (1992) Organizations: rational, open, and natural systems (3rd edition). Englewood Cliffs, NJ: Prentice Hall.

Thompson, P. and McHugh, D (2002) Work organisations: a critical introduction. London: Palgrave.

Weick, K.E. (1979) The social psychology of organizing (2nd edition). Reading, Mass: Addison-Wesley.

The students will receive the most up to date reading lists at the beginning of the autumn semester in Sept.

N14087 STRATEGIES FOR CSR

READING LIST 2009/2010

Recommended reading will be outlined in each session, however there are several texts that address the majority of the topics in the course.

Main texts:

**Crane , A. Matten, D. and Spence, L. 2008 Corporate Social Responsibility: Readings and Cases in a Global Context. Routledge.

Carroll, A. B. & Buchholtz, A. K. (2006). Business and Society. Ethics and stakeholder management. International Student edition (6th edition).

Thorne, D., Ferrell, O., and Ferrell, L. (2003) Business and Society: A strategic Approach to Corporate Citizenship. Houghton Mifflin, Boston.

Baron, D (2003) Business and its Environment. Prentice Hall, New Jersey.

Other Texts: Buchholz, R. (1998) The Principles of Environmental Management. The Greening of Business. Prentice Hall, New Jersey.

Crane, A. and Matten, D. (2003) Business Ethics: A European Perspective. Oxford University Press., Oxford.

Hartman, L.P. ( 2002) Perspectives in Business Ethics. McGraw Hill, New York. Chapters 5,6,7,8,9,10,12

Kolk, A. (2000) The Economics of Environmental Management. Financial Times/ Pearson Education.

McEwan, T. (2001) Managing Values and Beliefs in Organisations. Financial Times / Prentice Hall.

McIntosh, M. et al (1998) Corporate Citizenship: Successful Strategies for Responsible Companies. Financial Times/ Pittman Publishing.

McIntosh M. et al (2003) Living Corporate Citizenship: Strategic Routes to Socially Responsible Business. Financial Times, Pittman Publishing.

Zadek, S. (2001) The Civil Corporation: The New Economy of Corporate Citizenship. Earthscan, London.

ONLINE RESOURCES **keep an eye open for the new ICCSR website- this will have links, resources and many other useful bits and pieces about ethics and Corporate social Responsibility.

Here are some other useful and interesting sites that you might want to try. Many of them also lead onto numerous other relevant sites that are worth checking out. Most major companies also have details of their social, ethical and environmental programmes on the net so it is worth giving them a try as well.

AccountAbility - the Institute of social and Ethical Accountability: news, reports, resources and dialogue on corporate accountability issues. www.accountability.org.uk

Adbusters: An anti-consumption organization www.adbusters.org/home/index.html

BRASS - Centre for Business Relationships, Accountability, Sustainability and Society at Cardiff University: research centre with useful research findings and links. www.brass.cf.ac.uk

Business Ethics Magazine: Articles and reports on contemporary business ethics issues and cases. www.business-ethics.com

Business in the Community: Organization consisting of major companies involved in community action. www.bitc.org.uk

CSR Europe Online : A European CSR Forum- provides cases and reports http://www.csreurope.org/

Corporate Social Responsibility Forum: Educational charity promoting responsible business with news, free reports and other useful information. www.csrforum.com

CorpWatch: US-based corporate ethics watchdog with news, articles and surveys www.corpwatch.org

Corporate Watch: UK-based anti-corporate site (unrelated to the above) www.corporatewatch.org.uk

Directory of Business Ethics Resources on WWW www.ethics.ubc.ca/resources/business

DTI CSR Web Page : The website of the Department of Trade and Industry's CSR department. Also links to the Minister of Corporate Social Responsibility. http://www.societyandbusiness.gov.uk/

E-Center for Business Ethics: O.C. Ferrell's centre at Colorado State University with video feeds on Enron etc, lots of information and links to articles www.e-businessethics.com

Ethical Consumer: UK consumer organization with ethics resources and publications www.ethicalconsumer.org

Ethical Trade Initiative: Alliance focused on developing ethical supply arrangements www.ethicaltrade.org

European Business Ethics Network: Academic resources and publications, plus the Ethics Practitioner Forum www.eben.org

Fairtrade Foundation: Organization researching and promoting fair trade policies www.fairtrade.org.uk

Green Paper Promoting a European framework for Corporate Social Responsibility http://europa.eu.int/comm/employment_social/soc-dial/csr/greenpaper.htm

Institute of Business Ethics (UK) www.ibe.org.uk

Institute of Public Relations: CSR Network www.ipr.org.uk/csr

Institute of Social and Ethical Accountability http://www.accountability.org.uk

International Business Leaders Forum (IBLF) : Business/Management focussed CSR forum http://www.iblf.org

International Corporate Environmental Reporting Site: Dutch site with info on social and environmental reports and downloadable reports from major corporations. www.enviroreporting.com

Journal of Business Ethics www.wkap.nl/journalhome.htm/0167-4544

Lifeworth.com: an on-line agency helping to match people and organizations in the CSR industry, including email jobs bulletin http://www.lifeworth.com

OECD responsible business guidelines for MNCs www.oecd.org/EN/home/0,,EN-home-93-3-no-no-no,00.html

Oneworld Net: An online network of social, ethical, and environmental organizations and resources www.oneworld.org

People and Planet: Ethical Careers Service http://peopleandplanet.org/ethicalcareers/

Tomorrow's Company: Organization promoting responsible business www.tomorrowscompany.com

UN Global Compact: Site outlining the development and principles of the UN Global Compact with Business that covers human rights, labour and environment issues. Includes news, resources and dialogue. www.unglobalcompact.org/Portal

Warwick University Corporate Citizenship Unit users.wbs.warwick.ac.uk/ccu

WorldCSR: a gateway to some leading CSR organizations www.worldcsr.com/pages

ONLINE JOURNALS Specific references for journal articles will be provided in individual lectures. However the following journals specialise in corporate social responsibility and are available online from the library website:

Business Ethics Quarterly Business and Society Review Journal of Business Ethics Corporate Environmental Strategy Business and Society Business Strategy and the Environment N14089 Tourism Marketing

2009/2010

General reading list

Buhalis, D. 2003. eTourism: Information Technology for strategic tourism management. Harlow, Essex. FT Prentice Hall.

This book is useful to understand the ways in which ICT’s have changed the management practices in the tourism industry over the last few years.

Buhalis, D and E. Laws (eds). 2001. Tourism distribution channels : practices, issues and transformations. London, Continuum.

Focusing particularly on distribution and intermediation in tourism, some very relevant chapters.

Doole, I & Lowe, R. 1999 (4th ed) International Marketing Strategy. London, Int Thomson Business Press.

More generic marketing strategy book which highlights the peculiar concepts and practices required for managing and marketing products across international boundaries.

Fyall, A. and B. Garrod. 2004. Tourism marketing: a collaborative approach. Clevedon. Channel View Publications.

Henner Kay, H. 2003. Selling tourism. Clifton Park, N.Y, Delmar Learning.

Kotler, P., Bowen, J. and Makens, J. 2003 (3rd ed). Marketing for Hospitality and Tourism. Upper Saddle River, NJ. Prentice Hall.

Laws, E (ed) 2002. Tourism marketing : quality and service management perspectives. London, Continuum.

McCabe, S. 2009. Marketing communications for Tourism and hospitality: concepts, strategies and cases. Oxford, Butterworth-Heinemann.

These books contain relevant chapters relating to general marketing issues in tourism – the Kotler et al book has many relevant examples and illustrative case studies which is very useful.

Lovelock, C and L. Wright. 2001 (2nd Ed). Principles of Services Marketing and Management. Upper Saddle River, NJ. Prentice Hall.

This text takes a generic services marketing perspective but allows students to understand the similarities and differences between tourism and other types of services within the broad context of marketing.

Lumsden, L. 1997. Tourism marketing. London, Thomson International.

Mancini, M. 2003. Connecting with customers : how to sell, service, and market the travel product. Upper Saddle River, N.J, Prentice Hall.

McDonnell, I. 2003. eTravel and tourism : marketing and management techniques. Oxford, Butterworth- Heinemann.

Middleton, V T C and Clarke, J., 2000 (3rd ed). Marketing in Travel and Tourism. Oxford, Butterworth- Heinemann. Middleton, V.T.C with Rebecca Hawkins. 1998. Sustainable tourism: a marketing perspective. Oxford. Butterworth-Heinemann,.

Moilanen, T and S. K. Rainisto. 2008. How to Brand Nations, Cities and Destinations: A Planning Book for Place Branding.

Morgan, M. 1996. Marketing for Leisure and Tourism. Prentice Hall Europe.

These texts provide some useful chapters relating to tourism marketing and management and often take a particular perspective, eg. Sustainability or e-tourism.

Morgan, N., Pritchard, A. and Pride, R. 2002. Destination Branding. Creating the unique destination proposition. Butterworth-Heinemann, Oxford.

Morgan, N and A. Pritchard. 2000. Advertising in tourism and leisure. Oxford : Butterworth-Heinemann.

Morgan, N and A. Pritchard. 1998. Tourism promotion and power : creating images, creating identities. Essex, John Wiley.

These books are very useful in terms of advertising, selling or promoting tourism. This can create tensions because often what is promoted is a unique culture, some very interesting and challenging issues are raised, but also some very technical and practical issues in terms of advertising and promoting tourism products and services.

Moutinho, L. 2000. Strategic Management in Tourism. Cabi Publishing

Pike, S (ed). 2004. Destination Marketing Organizations: Bridging Theory and Practice. London. Pergamon.

These books are more related to general issues in the strategic role of management and marketing of tourism.

Swarbrooke, J. and Horner, S. 1999. Consumer Behaviour in Tourism. Oxford. Butterworth-Heinemann.

Teare, R. and S. Calver. 1996. Consumer marketing : a resource-based approach for the hospitality and tourism industries. London. Cassell.

These texts are very useful in relation to consumer behaviour, segmentation and understanding buyer decision processes in tourism.

Tribe, J. 1996. Corporate Strategy for Tourism, London. Thomson Learning.

Classic, and standard textbook on corporate strategy in tourism.

Usunier, J.C. 2000 (3rd ed). Marketing across cultures. Harlow. Financial Times/Prentice Hall.

Vellas, F. and L. Becherel (eds). 1999. The International marketing of travel and tourism : a strategic approach. Oxford. Macmillan.

These two texts above apply a strategic focus to the issues of managing cross-cultural communications which are essential to most tourism management and marketing situations.

Wahab, S. and C. Cooper (eds). 2001. Tourism in the Age of Globalisation. London. Routledge Advances in Tourism Series.

More critical and theoretical focus on the impact of globalisation on tourism development and marketing.

Wilson, A, Zeithaml, V.A., Bitner, M, and Gremler. D.D. 2008 (1st European Edition). Services Marketing: integrating customer focus across the firm. Maidenhead, Berks. McGraw-Hill.

Good, useful general text covering strategic role of services management and marketing. (N14122) Further Quantitative Research Methods

2009/2010

Reading List

Essential

 Jacques I. (2006), Mathematics for Economics and Business, Prentice Hall  Gujarati D. N. (2003), Basic Econometrics, International Edition, 4th edition, McGraw-Hill, New York  Hill R. C., Griffiths W. E., Lim G. C. (2008), Principles of Econometrics, 3rd edition, Wiley.  Adkins L. C, Hill L. C (2008), Using Stata for Principles of Econometrics, 3rd edition, Wiley.

Recommended

 Wooldridge J. (2008), Introductory Econometrics, 4th edition, Thompson: South Western (Good intermediate level book with applications)  Ramanathan R. (2002), Introductory Econometrics with Application, 5th edition, The Dryden Press, Fort Worth (Good introductory book with applications)  Baum C. F. (2006), An Introduction to Modern Econometrics Using Stata, Stata Press (Good textbook with Stata-based applications)  Stock J., Watson M. (2003), Introduction to Econometrics, Prentice Hall. (Good introductory book, easy read)  Thomas, R. L. (1997), Modern Econometrics: An Introduction, Prentice Hall (A good book for intermediate level)  Greene W. H. (2003), Econometric Analysis, 5th edition, Prentice Hall International Limited, London (Very good book for advanced level econometrics. Will need good knowledge of matrix algebra)  Verbeek M. (2000), A Guide to Modern Econometrics, John Wiley & Sons, Chichester.  Maddala G. S. (2001), Introduction to Econometrics, 3rd edition, McGraw-Hill, New York.

(N14123) Further Qualitative Research Methods

Reading Lists 2009/2010

Essential Reading

Silverman, D (2007) A Very Short, Fairly Interesting and Reasonably Cheap Book about Qualitative Research. London: Sage.

Thorpe R. and Holt, R. (2008) The Sage Dictionary of Qualitative Management Research. London: Sage.

Please purchase both these books – if you buy them together from Blackwell’s Bookshop on Jubilee Campus they are available at a discounted price.

Other useful texts:

Brown, R.B. (2006) Doing Your Dissertation in Business and Management: The Reality of Researching and Writing. London: Sage.

Buchanan, D. & Bryman, A. (2009) Handbook of Organizational Research Methods. London: Sage.

Cassell, C. & Symon, G. (2004) Essential Guide to Qualitative Methods in Organizational Research, London, Sage.

Denzin, N.K. & Lincoln, Y.S. (2005) Sage Handbook of Qualitative Research (Third Edition). Thousand Oaks: Sage. Denzin, N.K., Lincoln, Y.S. & Smith, L.T. (2008) Handbook of Critical and Indigenous Methodologies. Thousand Oaks: Sage.

Easterby-Smith, M., Thorpe, R. & Lowe, A. (2001) Management Research 2nd ed. London: Sage.

Gabriel, Y. (2008) Organizing Words. Oxford: Oxford University Press.

Kelemen, M. & Rumens, N. (2008) An Introduction to Critical Management Research. London: Sage.

Moisander, J. & Valtonen, A. (2006) Qualitative Marketing Research: A cultural approach. London: Sage.

Saunders, M., Lewis, P. & Thornhill, A. (2003) Research Methods for Business Students. 3rd ed. Harlow: Prentice Hall.

Van de Ven, A. (2007) Engaged Scholarship. Oxford: Oxford University Press.

N1C812 Managing Service Operations

Essential reading

1. James A. Fitzsimmons. and Mona J. Fitzsimmons (2006), Service Management: Operations, Strategy, Information Technology, 5th Edition, McGraw-Hill, Boston.

Background reading 2. Jay Heizer and Barry Render (2006), Operations Management, 8th Edition, Prentice Hall, New Jersey. 3. Robert Johnston and Graham Clark (2005), Service Operations Management: Improving service delivery, 2nd edition, Pearson Education, Harlow, England. 4. Richard B. Chase, F.Robert Jacobs and Nicholas J. Acquilano (2006) Operations Management for Competitive Advantage, 11th edition, McGraw-Hill Irwin, Boston, USA.

The Reading Lists for the following modules will be supplied to students at the start of semester 1:

N14079 Corporate Financial Strategy N14082 Managerial Economics N14088 Tourism Management N14115 Business Ethics N14G02 Finance and Accounting N1DC09 Introduction to Managing Operations N1DC10 Quality Management and Quality Techniques N1DT02 (MSc) Finance and Accounting N1DT15 (MSc) Innovation and Technology Transfer