Microsoft Server Product Portfolio Customer Solution Case Study

Food Supplier Gains Higher Reliability, Manageability with E-Mail Security Solution

“The software manages itself. That saves us both Customer: Windrush Frozen Foods Ltd. time and money... How do you put a value on Web Site: www.windrushfrozen.com something like that? Forefront’s contribution to this Customer Size: 75 employees company is priceless.” Country or Region: United Kingdom Industry: Food service Robbie Roberts, IT Manager, Windrush Frozen Foods Ltd.

Customer Profile Windrush Frozen Foods Ltd. depends on e-mail for workflow Windrush Frozen Foods Ltd., based in Oxfordshire, UK, is a leading that keeps orders for its highly perishable food products moving frozen/chilled ambient food service effectively. To help ensure reliable e-mail, it depends on provider and distributor.

Microsoft® Forefront™ Security for Exchange Server. In addition Software and Services to providing what the company says is flawless security, the  Microsoft® Forefront™ Security for Exchange Server solution is so easy to administer that the Windrush IT staff now  Microsoft Server Product Portfolio has more time for strategic projects that add value throughout − Microsoft Exchange Server 2003 − Microsoft Exchange Server 2007 the company. − Microsoft Office SharePoint Portal Server 2003 − Microsoft Office SharePoint Server 2007 to $54 million in fiscal 2006, making  Technologies Business Needs When Robert Arpino, CEO and major Windrush one of the fastest-growing − Microsoft Outlook Web Access shareholder of Windrush Frozen Foods companies in the U.K. Ltd., bought the company in 1995, he couldn’t know how apt the name would Windrush has achieved this success with prove to be. “Windrush” is of course an the most streamlined of staff: three chefs, appropriate name for a frozen/chilled and two account managers, and no sales ambient food service distributor and people. Drivers operate a fleet of supplier to high-end restaurant chains temperature-controlled trucks that provide throughout the United Kingdom. But next-day delivery throughout the U.K. from “Windrush” turns out to be an equally apt two depots. Orders are delivered in as few For more information about other description for the speed with which the as six hours after being placed, a Microsoft customer successes, please company has become a success. remarkable achievement for any large- visit: www.microsoft.com/casestudies Revenues have soared from the scale business. equivalent of U.S. $600,000 in fiscal 1994 “Huge amounts of technology are key to Microsoft Antigen and one of a planned Benefits our success,” says Robert Arpino. “We’re range of Microsoft Forefront products that Windrush runs its business on e-mail and always looking for solutions that are very will protect ever-larger aspects of an Roberts says he sleeps well at night current.” organization’s Microsoft-based knowing Forefront Security for Exchange infrastructure. Server is on the job. “Forefront Security for The company’s e-mail infrastructure, based Exchange Server has done a flawless job on Microsoft® Exchange Server 2007, Microsoft Forefront Security for Exchange of protecting our environment—and our consists of an edge server, mailbox server, Server includes multiple scan engines business,” says Roberts. “It’s everything unified messaging server, and client access from industry-leading security firms we liked about Antigen, and more.” server for Microsoft Office Outlook® Web integrated in a single solution to help give Access and other clients. Windrush also businesses comprehensive, layered For example, Roberts cites the higher uses Microsoft Office SharePoint® Portal protection from viruses, worms, and spam number of simultaneous scanning engines Server 2003 as the central repository for all in their messaging environments. as providing an even higher level of of its data including its order processing protection against viruses—an important workflow. It plans an upgrade to Microsoft According to Roberts, deploying Forefront feature when viruses and other malware Office SharePoint Server 2007 later this Security for Exchange Server was a matter are constantly on the rise. He also cites year. of little more than “entering the license new features that make the solution more code and configuring the scanning efficient, such as the tagging of scanned The company depends on e-mail as a schedule.” messages, eliminating the need for the workflow mechanism to process orders. software to rescan the messages as they Incoming voicemail is converted to AVI files Windrush runs Forefront Security for move through the system. and routed to the e-mail system to be Exchange Server on each of its Exchange directed as appropriate to the SharePoint Server computers, utilizing the maximum “If we scan at the edge, we don’t have to Server. The order processing staff streams of five simultaneous scan engines, with a scan again at the hub and the mailbox,” the orders over the intranet and processes different combination of engines on each says Roberts. “That saves resources them, enabling the company to employ server. In addition to using the multiple throughout the system and that extends flexible working practices. E-mail is also an scan engines, the company takes the life of our hardware.” important mechanism for coordinating advantage of the solution’s ability to filter activity between Windrush’s staff and the out potentially dangerous file attachments, That’s one example of the ways Forefront suppliers of its highly perishable such as .exe file types. When the solution Security for Exchange Server eases the merchandise. detects an infected e-mail message or one administrative burden of e-mail security, with a potentially dangerous attachment, it according to Roberts. Solution quarantines the e-mail and sends To ensure that its e-mail operates with automatic notifications to the sender and “I just don’t have to administer it,” says mission-critical reliability, Windrush three receiver—as well as to the e-mail Roberts. “I rarely touch it. The software years ago turned to Microsoft Antigen for administrator—ensuring that no important manages itself. That saves us both time Exchange Server. “I haven’t had to deal communication is inadvertently lost. and money. And I don’t take that for with a virus attack in three years,” says granted. We have McAfee antivirus Robbie Roberts, IT Manager for the Beyond its use of Forefront Security for software on our desktops and I put aside company. Exchange Server, Windrush plans to two or three days every month to work on extend its Forefront server security that.” So, when the company upgraded its environment to cover its SharePoint Exchange Server environment last year, it Server installation, as well. The time saved thanks to Forefront also chose to upgrade its e-mail security Security for Exchange Server isn’t just software—to Microsoft® Forefront™ Security cost-savings on the bottom line. It also for Exchange Server, the successor to allows Roberts and his IT team to

This case study is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY.

Document published January 2007 implement strategic projects for which they might otherwise not have the time.

“We’ve just completed a new electronic invoicing project,” says Roberts. “Some of the time we didn’t spend managing Forefront went into that project. How do you put a value on something like that? Forefront’s contribution to this company is priceless.”

This case study is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY.

Document published January 2007