Personal Information s22

CURRICULUM VITAE

HEINRICH CLAASSEN

PERSONAL INFORMATION

Surname: Claassen

First Name: Heinrich

Home address: 47 Fichatstreet George South Africa 6529

Contact Details Work: 27-44-8733335 Mobile: 27-731636593 E-mail: [email protected]

Date of Birth: 12 May 1958

Marital Status: Married

Languages: English, Afrikaans 3 EDUCATION

SCHOOL: POSTMASBURG HIGH SCHOOL Grade 12- 1975

UNIVERSITY: UNIVERSITY OF THE ORANGE FREE STATE BA (Psychology) 1976- 1978

UNIVERSITY OF STELLENBOSCH B.TH (Theology) 1979 - 1981 Licentiate in Theology (Cum Laude 1982) (Divorce and Re-Marriage)

UNIVERSITY OF PRETORIA Colloqum Doctum Theology –1999 Financial Management for Non Financial Managers-1998

THE GRADUATE SCHOOL OF BUSINESS UNIVERSITY OF CAPE TOWN Service Marketing -1996

COLLEGE: ALBERTON TECHNICAL COLLEGE N4 Computer Science: Microsoft Office (2000)

TRAINER COURSES : LIFE MANAGEMENT INSTITUTE Quality of Life

DR.J.VAN ROOYEN & PARTNERS MBTI (Myers Briggs Type Indicator)

HUTHWAITE (UK) Advance Negotiation Skills 4 Negotiation Behaviour Analysis

SEP SERFONTEIN & PARTNERS Positive Negotiations

MILLER & HEIMAN (UK) Strategic Selling Large Account Management Process

KNOWLEDGE BROKERS INTERNATIONAL Managing Complex Relationships Sales Management

EMPLOYMENT HISTORY

March 2006-Present

Minister / Counsellor – Dutch Reformed Church George-South (contract post)

Key Responsibilities:

Training & Counselling Facilitation of Motivational, Stress Management & Quality of Life workshops

August 2005 – 2006

Senior Training & Curriculum Development Consultant: First National Bank (FNB), Centre for Sales Learning (Contract Post)

Conduct Change Management, Sales Plans, Stress Management, Negotiation Skills and Presentation Skills Training Workshops for FNB Branch Managers and Relationship Managers in the 9 Provinces of South Africa.

Material development (Learner & Facilitator Guides) for : Stress Management, Life Management, Negotiation Skills, Sales Training and Change Management workshops.

July 2004-July 2005 5 Foreign Language English Teacher: My Education Vision: The whole art of teaching is only the art of awakening the natural curiosity of young minds for the purpose of satisfying it afterwards. Anatole France

Future Foreign Language Institute: Dandong City, China: 4 Private Schools, 1500 students

Teaching English to Chinese students, 26 hours per week. Teaching involves: Kindergarten, Primary, Middle School, High School and Adult students

Teach English to 40 Chinese teachers

 Public speaking at Chinese Middle and High Schools

 Material Development 6 April 2004- June 2004

Program Director: Global Challenges ( Dubai UAE) Global Challenges is powered by the vision to be the foremost provider of high- quality Corporate Education, Human Resources Development Services and Training.

Key responsibilities:  Curriculum development for Life Management and Business Executive Programmes  Training

Responsible for the development and training of the following programmes:

A: Life Management Programmes  Effective Life, Relationship & Stress Management  Quality of Life & Suffering  Myers Briggs Type Indicator  Ten Lessons from Nature for Living

B: Business Executive Programmes  Effective Negotiation Skills  Strategic Selling  Relationship Management  Creating Customer “WOW”  Key Account Management  Change Management  Time Management

September 2003- March 2004

ENGLISH FOREIGN LANGUAGE TEACHER: Foreign Language School of Xianning, Xianning China

 Teaching English as a Foreign Language to Grade 2 & 3 Junior students (age 12-14, 250 students)  Teaching English as a Foreign Language to Grade 1 Senior students (age 15-17, 150 students).  Teaching English to Chinese teachers  Teaching English to Government officials (evening classes)

1998-Present 7

LIFE SOLUTIONS CC (Own Business)

Key Outputs:

 Author of the book: African Wisdom: 21 Inspirational Lessons for Living  Curriculum Development of Life Management and Business Executive Programmes  Provider of high-quality training to Corporate and Private sector clients  Public Speaking  Counselling  Facilitation of team-building and motivational sessions

Life Solutions CC developed and presented the following programmes:

 Quality of Life & Suffering  Effective Emotional, Relationship & Stress Management  Relationship Management  Negotiation Skills  Advance Selling Skills  Customer Services  Key Account Management

More than 6000 staff members of ABSA BANK (SA largest Bank) attended the Life Management Courses in recent years.

In 2001-2002 more than 400 Relationship/Key Account/Sales Managers in ABSA BANK Medium Business Sector completed the abovementioned courses.

1996 – 1998

COMPANY : ABSA: Job level : ABSA General Management

POSITION HELD : Group Consultant: Learning & Development Counsellor

KEY OUTPUTS :

 Training and Curriculum Development: Learning and Development Department

 Project Leader : Sales Development Project

 Contract Negotiations (Training Suppliers) 8

 Counselling: Human Resources Department

TRAINING

Responsible for Training & Development of the following programmes:  Managing Complex Client Relationships  Myers & Briggs 16 Personality Types  Advance Negotiation Skills  Strategic Selling  Quality of Life & Relationships

CONTRACT NEGOTIATIONS

Negotiated Training Contracts with:  Sales Productivity  Miller & Heiman (UK)  Business Presentation Skills  Knowledge Brokers International  Bill Gibson International

COUNSELLING

Counselling of ABSA employees with a focus on marriage and divorce problems, relationship management, stress management and quality of life as part of Employee Well-Being Programme

1994 -1996

COMPANY : AFRICA GROWTH NETWORK (ABSA BANK’S Business Television Company)

POSITIONS HELD : General Manager: Communty Development, Business Development and Marketing

KEY OUTPUTS:

 Management of the marketing, business development and community development departments

 To negotiate strategic alliances with external customers:

 To negotiate sponsorships/donations with Corporations/ Private Sector for AGN programmes and projects. 9

 Publishing of Take 1 : AGN’s Monthly newsletter

Achievements within AGN

 The establishment of more than 100 Community Learning centres

 Implementation of the Free State Education Department Television Project involving more than 170 Model C schools in OFS.

 Negotiated contract with the Government for the Election Communication Project

 Negotiated contract with Time Manager International (UK) for the “Putting People First” Customer Services Programme”

1993 – 1994

ORGANISATION: CMI: CAREER MAPPING INTERNATIONAL (INTERNATIONAL RECRUITMENT SPECIALISTS)

POSITION HELD: Senior Recruitment Consultant ( Reporting directly to the Managing Director)

KEY OUTPUTS:

 Screening and interviews of applicants  Preparing CV’s  Business development  Relationship Building with Strategic Clients

Clients included:  ABSA Bank  Atomic Energy Co-operation  South African Broadcasting Services  SASOL Oil  Barlows  Community Bank  AGN  ESKOM

1986-1993 10

ORGANISATION: DUTCH REFORMED CHURCH

POSITION HELD : Minister

KEY OUTPUTS:

 All issues related to the Ministerial function.

KEY POSITIONS HELD

· Mayor of Murraysburg

 Chairman of the Circle of Churches (11 Towns) in the Eastern Cape

· Chief negotiator and mediator between the Dutch Reformed Church, the Dutch Reformed Mission Church and 15 other churches with the Local Government regarding Community Development and Political Stability in townships.

. · Member of The Southern Cape Welfare Board · President of the Murraysburg Rugby Club · STRENGTHS

- Good interpersonal, communication and relationship skills - Effective Negotiation skills - Strong background in community and business affairs - Leadership skills - Training and Counselling Experience - Experienced in Curriculum development of training courses

EXTRA MURAL ACTIVITIES

Sport: · Rugby, Tennis, Athletics, Badminton, Squash and Table Tennis

Cultural: · Town Councillor and Mayor · President of Murraysburg Rugbyclub

Membership :

SA Parliamentary Rugby Club 11 REFERENCES

1. Lita van Schalkwyk Manager : First National Bank Training Mobile: 27 0824517617 E-mail: [email protected] 12

2. Dr. Nelus Niemandt Minister & Member of the General Synod: Weltevreden Dutch Reformed Church 27 11- 475-5510 Mobile: 27 082-4511670 E-mail: [email protected]

3. Herman van der Westhuizen Office Manager: Minister of Health: Western Cape Mobile: 27 0827729161 E-mail: [email protected]