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1CURRICULUM VITAEOFHEINRICH CLAASSEN2PERSONAL INFORMATIONSurname: ClaassenFirst Name: HeinrichHome address: 47 Fichatstreet George South Africa 6529Contact Details Work: 27-44-8733335 Mobile: 27-731636593 E-mail: [email protected] Date of Birth: 12 May 1958Marital Status: MarriedLanguages: English, Afrikaans 3 EDUCATION SCHOOL: POSTMASBURG HIGH SCHOOL Grade 12- 1975UNIVERSITY: UNIVERSITY OF THE ORANGE FREE STATE BA (Psychology) 1976- 1978UNIVERSITY OF STELLENBOSCH B.TH (Theology) 1979 - 1981 Licentiate in Theology (Cum Laude 1982) (Divorce and Re-Marriage)UNIVERSITY OF PRETORIA Colloqum Doctum Theology –1999 Financial Management for Non Financial Managers-1998THE GRADUATE SCHOOL OF BUSINESS UNIVERSITY OF CAPE TOWN Service Marketing -1996COLLEGE: ALBERTON TECHNICAL COLLEGE N4 Computer Science: Microsoft Office (2000)TRAINER COURSES : LIFE MANAGEMENT INSTITUTE Quality of Life DR.J.VAN ROOYEN & PARTNERS MBTI (Myers Briggs Type Indicator)HUTHWAITE (UK) Advance Negotiation Skills 4 Negotiation Behaviour Analysis SEP SERFONTEIN & PARTNERS Positive NegotiationsMILLER & HEIMAN (UK) Strategic Selling Large Account Management Process KNOWLEDGE BROKERS INTERNATIONAL Managing Complex Relationships Sales ManagementEMPLOYMENT HISTORYMarch 2006-PresentMinister / Counsellor – Dutch Reformed Church George-South (contract post)Key Responsibilities: Training & Counselling Facilitation of Motivational, Stress Management & Quality of Life workshopsAugust 2005 – 2006Senior Training & Curriculum Development Consultant: First National Bank (FNB), Centre for Sales Learning (Contract Post)Key Responsibilities: Conduct Change Management, Sales Plans, Stress Management, Negotiation Skills and Presentation Skills Training Workshops for FNB Branch Managers and Relationship Managers in the 9 Provinces of South Africa.Material development (Learner & Facilitator Guides) for : Stress Management, Life Management, Negotiation Skills, Sales Training and Change Management workshops. July 2004-July 2005 5 Foreign Language English Teacher: My Education Vision: The whole art of teaching is only the art of awakening the natural curiosity of young minds for the purpose of satisfying it afterwards. Anatole FranceFuture Foreign Language Institute: Dandong City, China: 4 Private Schools, 1500 studentsKey Responsibilities:Teaching English to Chinese students, 26 hours per week. Teaching involves: Kindergarten, Primary, Middle School, High School and Adult studentsTeach English to 40 Chinese teachers Public speaking at Chinese Middle and High Schools Material Development 6 April 2004- June 2004Program Director: Global Challenges ( Dubai UAE) Global Challenges is powered by the vision to be the foremost provider of high- quality Corporate Education, Human Resources Development Services and Training.Key responsibilities:  Curriculum development for Life Management and Business Executive Programmes  Training Responsible for the development and training of the following programmes:A: Life Management Programmes  Effective Life, Relationship & Stress Management  Quality of Life & Suffering  Myers Briggs Type Indicator  Ten Lessons from Nature for LivingB: Business Executive Programmes  Effective Negotiation Skills  Strategic Selling  Relationship Management  Creating Customer “WOW”  Key Account Management  Change Management  Time ManagementSeptember 2003- March 2004ENGLISH FOREIGN LANGUAGE TEACHER: Foreign Language School of Xianning, Xianning ChinaKey Responsibilities: Teaching English as a Foreign Language to Grade 2 & 3 Junior students (age 12-14, 250 students)  Teaching English as a Foreign Language to Grade 1 Senior students (age 15-17, 150 students).  Teaching English to Chinese teachers  Teaching English to Government officials (evening classes)1998-Present 7LIFE SOLUTIONS CC (Own Business)Key Outputs: Author of the book: African Wisdom: 21 Inspirational Lessons for Living  Curriculum Development of Life Management and Business Executive Programmes  Provider of high-quality training to Corporate and Private sector clients  Public Speaking  Counselling  Facilitation of team-building and motivational sessionsLife Solutions CC developed and presented the following programmes: Quality of Life & Suffering  Effective Emotional, Relationship & Stress Management  Relationship Management  Negotiation Skills  Advance Selling Skills  Customer Services  Key Account ManagementMore than 6000 staff members of ABSA BANK (SA largest Bank) attended the Life Management Courses in recent years.In 2001-2002 more than 400 Relationship/Key Account/Sales Managers in ABSA BANK Medium Business Sector completed the abovementioned courses.1996 – 1998COMPANY : ABSA: Job level : ABSA General ManagementPOSITION HELD : Group Consultant: Learning & Development Counsellor KEY OUTPUTS :  Training and Curriculum Development: Learning and Development Department Project Leader : Sales Development Project Contract Negotiations (Training Suppliers) 8 Counselling: Human Resources DepartmentTRAININGResponsible for Training & Development of the following programmes:  Managing Complex Client Relationships  Myers & Briggs 16 Personality Types  Advance Negotiation Skills  Strategic Selling  Quality of Life & RelationshipsCONTRACT NEGOTIATIONSNegotiated Training Contracts with:  Sales Productivity  Miller & Heiman (UK)  Business Presentation Skills  Knowledge Brokers International  Bill Gibson InternationalCOUNSELLINGCounselling of ABSA employees with a focus on marriage and divorce problems, relationship management, stress management and quality of life as part of Employee Well-Being Programme1994 -1996 COMPANY : AFRICA GROWTH NETWORK (ABSA BANK’S Business Television Company)POSITIONS HELD : General Manager: Communty Development, Business Development and Marketing KEY OUTPUTS: Management of the marketing, business development and community development departments To negotiate strategic alliances with external customers:  To negotiate sponsorships/donations with Corporations/ Private Sector for AGN programmes and projects. 9 Publishing of Take 1 : AGN’s Monthly newsletterAchievements within AGN The establishment of more than 100 Community Learning centres  Implementation of the Free State Education Department Television Project involving more than 170 Model C schools in OFS. Negotiated contract with the Government for the Election Communication Project Negotiated contract with Time Manager International (UK) for the “Putting People First” Customer Services Programme”1993 – 1994ORGANISATION: CMI: CAREER MAPPING INTERNATIONAL (INTERNATIONAL RECRUITMENT SPECIALISTS)POSITION HELD: Senior Recruitment Consultant ( Reporting directly to the Managing Director)KEY OUTPUTS: Screening and interviews of applicants  Preparing CV’s  Business development  Relationship Building with Strategic ClientsClients included:  ABSA Bank  Atomic Energy Co-operation  South African Broadcasting Services  SASOL Oil  Barlows  Community Bank  AGN  ESKOM1986-1993 10ORGANISATION: DUTCH REFORMED CHURCHPOSITION HELD : Minister KEY OUTPUTS: All issues related to the Ministerial function.KEY POSITIONS HELD· Mayor of Murraysburg Chairman of the Circle of Churches (11 Towns) in the Eastern Cape· Chief negotiator and mediator between the Dutch Reformed Church, the Dutch Reformed Mission Church and 15 other churches with the Local Government regarding Community Development and Political Stability in townships. . · Member of The Southern Cape Welfare Board · President of the Murraysburg Rugby Club · STRENGTHS- Good interpersonal, communication and relationship skills - Effective Negotiation skills - Strong background in community and business affairs - Leadership skills - Training and Counselling Experience - Experienced in Curriculum development of training coursesEXTRA MURAL ACTIVITIES Sport: · Rugby, Tennis, Athletics, Badminton, Squash and Table TennisCultural: · Town Councillor and Mayor · President of Murraysburg RugbyclubMembership :SA Parliamentary Rugby Club 11 REFERENCES1. Lita van Schalkwyk Manager : First National Bank Training Mobile: 27 0824517617 E-mail: [email protected] 122. Dr. Nelus Niemandt Minister & Member of the General Synod: Weltevreden Dutch Reformed Church 27 11- 475-5510 Mobile: 27 082-4511670 E-mail: [email protected]3. Herman van der Westhuizen Office Manager: Minister of Health: Western Cape Mobile: 27 0827729161 E-mail: [email protected]

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