Lansing, Michigan 48910

Kelly Proper 111 E. Cavanaugh Rd. Lansing, Michigan 48910 517-574-2114 [email protected]

Objective Seeking opportunity to advance my career, utilizing both, my business skills and strong community spirit.

Qualifications Proficient in presentation/public speaking, product displays, inventory control, invoicing, processing all forms of payment, data entry, filing, record keeping, strong communication, cross-selling, up-selling, teaching, and researching. Licensed health, accident and life insurance producer. Experienced selling life insurance, long term care insurance. Medicare supplements, disability, cancer, critical illness insurance and Annuities. Willing to obtain P&C license.

Education Lansing Community College: 2 years, majored in psychology, minored in child development.

Studied communication and selling techniques under Zig Ziglar, Karen Phelps, and Brian Paisley. Studied prospecting techniques under Don Runge, better known as the lead guru.

Relevant Business Experience Insurance Agent July 2011- Present 1. Prospecting for clients through cold calling, door knocking, and utilizing leads. 2. Meeting with clients, following sales cycle from warm up to close. 3. Servicing policyholder needs from sales application through present.

Customer Service Representative March 2010- April 2011 1. Customer service for busy store. 2. Excelling in meeting monthly sales goals. 3. Stocking store and keeping it clean and orderly. 4. Processing payment at point of sale.

Business Owner/Consultant/Direct Sales September 2006- October 2011 1. Meeting all of customers needs on a daily basis. 2. Organizing product orders, displays, events, parties and sales. 3. Processing credit and debit cards, checks, and cash at Point of Sale. 4. Strong phone etiquette, including cold calling and follow-up. 5. Creation of sales flyers and monthly newsletters. 6. All bookkeeping responsibilities.

Business Owner/Day Care Provider January 1989-June 2004 1. Teaching basic life skills and kindergarten prep. 2. Activity and event planning. 3. Meal planning and preparation. 4. Managing behavior.

Relevant Community Experience (Volunteer) 1. Worked with politicians on the Lansing City Council, Ingham County Commissioners, and State Senators regarding several quality of life issues. 2. PTA Member and room parent at Cavanaugh Elementary School 3. Served on the Cub Scout Council at Cavanaugh Elementary School 4. Served on the Everett High School, SIT Committee (School Improvement Team) 5. Served on committee to rewrite Lansing School Code of Conduct during Dr. Banks tenior 6. Boy Scout Merit Badge Counselor for badges… Citizenship in the Community and Citizenship in the State 7. Member of VFW Post 701 and American Legion Post 238.

References available upon request