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Andrei Daniel Miritescu

PERSONAL DATA:

Birth date: 07.02.1983 Phone: 0724191274 0766673298 Email: [email protected] [email protected]

EXPERIENCE

Position: Company: Bid Technical Specialist Domain: Telekom Romania Communications S.A. Period: Telecommunications Job description: 2016-06 – current Responsible for the smooth management of the entire bid process. Essentially, the role is that of a Project Manager but is specific to the bid process. The initial evaluation of an opportunity to compete for a contract through the production of a bid. The Bid Manager must co-ordinate all parties involved in the bid process to ensure everyone is aware of the level of contribution expected of them and knows when their deadlines are. They will ensure all timelines are met and that the bid submitted is as complete and accurate as possible, whilst also best reflecting your company’s services and abilities. The Bid Manager is responsible for the quality of all aspects of the bid, including written documentation and presentations. They ensure all bid documentation is clear, concise and - crucially - compelling. They source and co-ordinate design input to ensure the visual standard of all documentation and presentation material is first class and eye-catching.

Summary of skills Experience of working in a bid team Excellent communicator Effective and experienced project manager A high attention to detail Highly motivated Deadline driven Proven bid team involvement

Position: Business Support Center Representative Company: ROMTELECOM S.A. Domain: Telecommunications Period: 2010-01 – 2016-06 Job description: Functional & technical support Technical support work for legal clients of large data and Internet company, applying specialized knowledge to meet the demands

1 and solve their problems in time. The activity that I performed consists in the following types of support offered:

Functional: - Analyze data reports and tickets of affected technical equipment or internet applications of client's with the purpose of eliminating malfunctions. - Uphold good relations with internal users with the aim of implementing efficiently all procedures of the company leads.

Technical: - Phone support for our legal services data: Internet access (VPN, Metronet), modem installation, configuration of email accounts, hosting services.

Additional duties and tasks: - Periodical activity and workflow reporting - Periodical documentation check and update For new atypical contracts of support, I have created the complete support documentation and offering expertise where needed.

Position: Technical Customer Services Representative Company: ROMTELECOM S.A. Domain: Telecommunications Period: 2007-11 – 2010-01 Job description: Troubleshooting and diagnose for Internet connection and webhosting services. Collaborating with technical departments in order to solve technical issues.

Position: Technical support officer Company: FORTUNA BETTINGS SRL Domain: Technical support Period: 2006-06 – 2007-09 Job description: Handling all the IT related issues (software & hardware) that appeared (replacing damaged components, reinstall the operating system and applications specific). Hardware and software maintenance (inluding peripherals: printers, code bar scanners, etc)

EDUCATION Transilvania University of Brasov, Faculty of Mathematics and Informatics, Department of Mathematics and Computer Science.

FOREIGN LANGUAGES English - Advanced French - Advanced German - Beginner

2 SKILLS Technical knowledge:

Windows OS, Windows Server OS: registry, error troubleshooting and package installation. Office 365 suite: installation, configuration, error troubleshooting, debugging Implementation and management of computer networks (networking, routing, etc.). Knowledge of the following routing protocols: RIP, RIPv2, OSPF, IS-IS, IGRP, EIGRP, BGP, EBGP. Programming languages: HTML, PHP, MySQL, JAVA Script

PERSONAL SKILLS Easy adaptation to new situations and environments Very fast learning capability Developed analysis and observation of details capacity Creativity and inventiveness Developed multitasking skills

TRAINING COURSES & Advanced French language certificate DALF CERTIFICATIONS CISCO CCNA networking

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