DPSS Contract Management (post award) Survey

Feb 2016

Question 1: My organisation has a clear and robust post award contract management process?

Agree 57%

Neither Agree or Disagree 14%

Disagree 29%

Question 2: My organisation has a complete set of post award contract management control documents and templates

Agree 39%

Neither Agree or Disagree 36%

Disagree 25%

(61%)

Question 3: My organisation empowers end users and internal customers to manage contracts, post award

Agree 50%

Neither Agree or Disagree 38%

Disagree 12%

Question 4: My organisation has issues with end users and internal customers who sometimes make sub optimal post award decisions

Agree 21%

Neither Agree or Disagree 32%

Disagree 47%

Question 5: My organisation classifies it contracts in terms of risk and value

Agree 40%

Neither Agree or Disagree 36%

Disagree 24%

Question 6: My organisation differentiates between strategic and routine contracts in terms of how these contracts are managed – post award

Agree 46%

Neither Agree or Disagree 21%

Disagree 33% Question 7: My organisation differentiates between leverage and bottleneck contracts in terms of how these contracts are managed – post award

Agree 25%

Neither Agree or Disagree 32%

Disagree 43%

Question 8: My organisation is aware that the IACCM calculates that contract value leakage can amount to over 9% of an organization's bottom line.

Agree 14%

Neither Agree or Disagree 25%

Disagree 61%

Question 9: My organisation has a robust audit trail for all its contracts

Agree 40%

Neither Agree or Disagree 28%

Disagree 32%

Question 10: My organisation has a post award process that ensure consistency across all contracts

Agree 53%

Neither Agree or Disagree 25%

Disagree 22%

Question 11: My organisation has a post award process that ensure compliance with all our procedures and governance Consistency

Agree 64%

Neither Agree or Disagree 10%

Disagree 26%

Question 12: My organisation would like to improve service delivery for some of its contracts

Agree 87%

Neither Agree or Disagree 14%

Disagree 0%

Question 13: My organisation would like to improve cost control for some of its contracts

Agree 90%

Neither Agree or Disagree 10%

Disagree 0%

Question 14: My organisation would like to improve change control and variations process Agree 64%

Neither Agree or Disagree 25%

Disagree 11%

Question 15: My organisation would like to reduced variations, claims and disputes with contractors

Agree 78%

Neither Agree or Disagree 22%

Disagree 0%