Claim Procedures

Worker’s Compensation injuries should be reported directly to the insurance carrier. Refer to your Workers Compensation insurance policy for reporting instructions. Questions regarding the reporting process or general worker’s compensation questions can be directed to the claim department at Reynolds & Reynolds Inc., by dialing one of the numbers listed below.

Auto, property and general liability claims can either be reported to Reynolds & Reynolds Inc. or directly to the insurance carrier. The claim department at Reynolds & Reynolds Inc. is available for assistance at any time during the course of the claim.

Acord Loss notices and WC 1st Report of injury forms by state can be obtained from the previous page of the Reynolds & Reynolds website.

Mardi Kay Griffith, AIC, CIC, AIS Meghan Hirsch Claim Manager Claim Assistant Reynolds & Reynolds Inc. Reynolds & Reynolds Inc. Phone: (515) 557-1223 Phone: (515) 875-4271 Fax: (515) 558-7423 Fax: (515) 558-7471 [email protected] [email protected]

Our office hours are Monday through Friday, 8:00 am to 4:30 pm, Central Time. We can be reached toll-free during these hours at: (800) 767-1724. If you need assistance after-hours or on weekends, you may contact our answering service at: (866) 857-1261.

Please be advised that claims cannot be reported via voicemail or e-mail. You must speak directly with a representative.