Operations Assistant & Event Coordinator

POSITION TITLE: Operations Assistant & Event Coordinator CLASSIFICATION: Non-exempt, Full-time, Hourly REPORTS TO: Director of Operations The Operations Assistant & Event Coordinator will perform the following duties to include but not limited to: Operation Assistant Duties:  Answer phone and direct calls to the appropriate department/location.  Compose and send out thank you letters for donations, memorials, and others as requested.  Create mailing lists, update mailing lists, create labels, and prepare mass mailings.  Update HSMC thrift store Facebook page with sales, events, dog food bank, etc.  Solicit vendors for donations on behalf of HSMC for events.  Take & pickup finished bank deposits to the bank, when needed.  Pick up mail from the post office and store mailbox, when needed.  Any other duties as assigned by the Director of Operations.

Event Coordinator:  Coordination and implementation of HSMC events including, but not limited to: o Annual Auction o Fair o Holiday Store at the Mall o All other events not including adoption events. Assist with Annual Auction responsibilities as needed:  Preparation and posting of solicitation mailing  Assist with taking receipt of and cataloging of donations  Assist in preparing auction program for printing  Write up bid sheets for each silent auction item  Contact area merchants via phone, written correspondence, and in person to solicit for auction donations and/or advertisements  Recruitment of volunteers for facilitation of auction tasks Volunteer Recruitment & Retention:  Compiles written list of projects/areas that need to be addressed.  Responsible for orientation and scheduling of new volunteers for events  Assist Director of Operations with the development and implementations of strategies/actions/programs to increase the volunteer base of the Society  Create a volunteer newsletter. Send out monthly. Volunteer of the month. List new volunteers, volunteer birthdays, upcoming events & volunteer opportunities. Membership Retention:  Send membership cards and communication to HSMC members  Send membership renewal and expiration letters to members  Update membership communication letters and templates as needed

HSMC Operations Assistant/Event Coordinator 05-2016 Operations Assistant & Event Coordinator

 Community membership recruitment  Assist Director of Operations with development and implementation of strategies/actions/programs to increase the membership base of the society

Thrift Shop Management:  Opening & Closing of Shop  Maintaining store schedule. Ensure every shift is covered. Assign tasks to volunteers; supervising, monitoring and guiding them while on site. Store must be clean, product organized, and kept free of clutter. Aisle ways must be wheelchair accessible.  Take, log, and organize receipts of incoming monetary & product donations for shop.  Price merchandise & have placed in store in a timely manner  Supervise dog food bank days & prepare food for distribution.  Assist shop volunteers as needed, interact with customers  Operate the cash register and other related duties  Facilitate a team environment/workplace. Keep up morale.  Keep a calendar of volunteer birthday’s, start dates, etc. & celebrate special occasions when appropriate.

Required skills:  High school graduate, some college level business classes preferred  Must possess good interpersonal and phone skills  Must have good computer skills (Microsoft Word, Excel, PowerPoint) Access a plus.  Customer service and/or retail experience  Must be able to work 40 hours per week.  Must be available to work overtime, when needed.

HSMC Operations Assistant/Event Coordinator 05-2016